Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#749325July 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THERE IS A DEFECT IN THE BRAKES FOR THE 1999 JEEP. A VERY LARGE PERCENTAGE OF THE JEEP PROBLEMS ON YOUR WEB SITE RELATE TO THIS SPECIIFC PROBLEM. THE DEALER AND MANUFACTURER ARE IGNORING MY COMPLAINTS. EVERY 10,000 MILES OR SO THE JEEP WILL WOBBLE SEVERELY WHEN BRAKES ARE APPLIED BECAUSE OF PREMATURE WARPING OF BRAKES/ROTORS/DRUMS AND DISCS. THE DESCRIPTIONS OF OTHERS ON YOUR WEB SITE ARE IDENTICAL TO THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749331July 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
STEERING WHEEL VIBRATES DURING HIGHWAY SPEED BRAKING, ALL ROTORS AND PADS REPLACED @ 9180 MI. 3 ROTORS RESURFACED AND ONE REPLACED AGAIN @16356 MI. - VEHICLE WHISTLES AT SPEED GREATER THAN 15 MPH. DEALER REPLACED 'PITTED BEARINGS' IN FRONT DIFFERENTIAL @ 18235 MI..*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749233July 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I WAS DRIVING DOWN THE ROAD AND HAD TO STOP TO REMOVE SOMETHING THAT WAS IN THE ROAD. I PLACED THE JEEP IN PARK AND LEFT MY VEHICLE. AFTER I LEFT THE VEHICLE, IT STARTED ROLLING BACKWARDS AND STRUCK THE CAR BEHIND ME. I THOUGHT AT THE TIME THAT THE TRANSMISSION HAD SLIPPED FROM PARK TO REVERSE BUT I DID NOT HAVE IT CHECKED OUT SINCE IT ONLY HAPPENED ONCE. NOW I AM READING THAT THERE IS AN INVESTIGATION INTO THE EXACT PROBLEM WITH THE JEEP.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749248July 26, 2001
POWER TRAIN:AXLE ASSEMBLY
BEGAN REAR END "ROAR" AT 30K MILES, "REPAIRED" X 2, REPLACED AT 43K., CHRYSLER COVERED HALF OF REPAIR. NOW FAILED AGAIN AT 80K. CHRYSLER SAYS, "TOO BAD, YOUR PROBLEM, NOT OURS." SEEMS LIKE THE REAR END OF A $35,000 CAR SHOULD LAST LONGER THAN 30K MILES. DAIMLER-CHRYSLER TAKES OUR TAX DOLLARS FOR THE BIG BAILOUT THEN TELLS ITS CUSTOMERS TO DROP DEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749251July 26, 2001
STEERING:HYDRAULIC POWER ASSIST:PUMP
CATASTROPHIC FAILURE OF PWER STEERING PUMP MOUNTING BRACKET AT INTERSTATE SPEED, SUDDENLY LOSS OF POWER STEERING, POWER BRAKES, ENGINE COOLING AND ALTERNATOR...EVERYTHING IN THE BELT DRIVE ON THE FRONT OF THE ENGINE. NEARLY LOST CONTROL OF CAR, MANAGED TO GET OFF HIGHWAY. REPAIRED BY DEALER, HEAD TECH SAID "I SEE THEM ALL THE TIME, CHRYSLER WON'T DO ANYTHING ABOUT THE BRACKET, STILL USING IT DEPITE NUMEROUS FAILURES. BEEN THE SAME FOR 5 OR 6 YEARS NOW." IS THIS A $35,000 CAR MADE OF JUNK AT AMERICAN TAX-PAYER EXPENSE(REMEMBER THE BIG GOVERNMENT HANDOUT TO CHRYSLER)? AND, CHRYSLER CONSUMER COMPLAINT BUREAU BASICALLY SAID, "TOO BAD. YOUR PROBLEM, NOT OURS."*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749268July 26, 2001
VEHICLE SPEED CONTROL
AT APPROX. 50 MPH A "WHINING" SOUND STARTS IN REAR OF AUTO. AS SPEED INCREASES, THE SOUND INTENSIFIES. TAKE FOOT TOTALLY OFF ACCELERATOR AND IT STOPS.....PICKS UP AGAIN WHEN ACCELERATOR IS DEPRESSED. DEALER SAYS IT IS COMMON IN NEW ALL-TIME 4WD TRANSMISSION. VERY LOUD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562216July 24, 2001
VISIBILITY:WINDSHIELD
WINDSHIELD FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9003678July 24, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
KEY COULD NOT BE TAKEN OUT OF IGNITION BECAUSE OF SHIFTER NOT LOCKING IN THE PARK POSITION. SHIFTER WOULD MOVE FORM PARK TO REVERSE AND DRIVE WITHOUT DEPRESSING THE BUTTON ON THE SHIFTER. USUALLY, THIS HAS TO BE HELD IN TO SHIFT IN AND OUT OF GEARS. BUT NOW IT WILL SHIFT GEARS IF IT IS EVEN BUMPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749055July 24, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PULLING OUT OF PARKING SPACE, I THOUGHT I HAD A FLAT. I LEFT CAR IDLING, IN PARK, AND GOT OUT TO LOOK AT BACK TIRE. DRIVER SIDE LOOKED OK, I THEN WENT AROUND BACK TO LOOK AT PASSENGER SIDE AND CAR STARTED ROLLING IN REVERSE. OPEN DRIVER DOOR KNOCKED ME DOWN AND RAN OVER HEEL OF SHOE, COULDN'T CATCH CAR TO STOP IT AND IT HIT 2 PARKED CARS IN LOT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749062July 24, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WAS TOWING A BOAT TRAILER. STOPPED THE VEHICLE AND PUT IN PARK. EXITED JEEP AND IT JUMPED FROM PARK TO REVERSE. VEHICLE BACKED DOWN STREET WITH BOAT ATTACHED. I CHASED AND TRIED TO JUMP IN, FELL, SCRAPING KNEE. FORTUNATELY THE TRAILER JACKNIFED AT THAT TIME JUST BEFORE THE CAR WOULD HAVE RUN OVER ME. MY BELIEF IS THAT THE FLEXIBLE PLASTIC COVER OVER THE BUTTON ONT HE SHIFT LEVER BECAME WEDGED IN THE BUTTON PREVENTING THE BUTTON FROM RELEASING AND ENABLING THE LEVER TO JUMP FROM PARK TO REVERSE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749076July 24, 2001
PARKING BRAKE:CONVENTIONAL
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749084July 24, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ONE RESURFACE AND TWO REPLACED ROTORS UNDER WARRANTY; SEEMS TO NEED THIRD SET OF ROTORS IN LESS THAN 34,000; WARPED ROTORS EFFECTS CONTROL OF CAR WHILE BRAKING. NEED NHTSA TO OPEN FILE AND INVESTIGATE. THIS IS A SERIOUS SAFETY PROBLEM AND A RECALL IS MANDATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749095July 24, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
JEEP WAS AT IDLE IN PARK, UNOCCUPIED, THEN SLIPPED INTO REVERSE AND RAN BACKWARDS, KNOCKING OWNER DOWN AS THEY ATTEMPTED TO ENTER TO STOP VEHICLE. NEARLY RAN OVER OWNER, BROKE GLASSES AND CUT HEAD WHEN HIT BY DOOR. JEEP WENT BACKWARDS INTO A WOODS AND STRUCK A TREE, BADLY DAMAGING ENTIRE DRIVER SIDE AND REAR OF VEHICLE. SHIFT LEVER NOT IN REVERSE WHEN VEHICLE WAS ENTERED, STILL HALFWAY IN PARK. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#893134July 23, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED IN DRIVEWAY WITH EMERGENCY PARKING BRAKE IN UP POSITON WHEN IT JUMPED FROM PARK TO REVERSE, CAUSING FRONT DRIVER'S SIDE DOOR TO BE KNOCKED OFF THE HINGES, AND THE REAR OF VEHICLE TO BE SMASHED IN. ESTIMATED DAMAGE TO VEHICLE WAS FOUR THOUSAND DOLLARS. CONSUMER CONTACTED DEALER FOR PROBLEM, BUT INFORMED CONSUMER THAT SITUATION WAS IMPOSSIBLE FOR THAT VEHICLE. *AK *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748929July 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE PROBLEM I'VE BEEN HAVING WITH MY JEEP IS THAT THE BRAKES SHAKE VIOLENTLY WHEN SLOWING FROM SPEEDS IN EXCESS OF 40 MPH. THE ROTORS HAVE BEEN REPLACED ONCE BEFORE, AND WILL PROBABLY HAVE TO BE REPLACED AGAIN (WHEN I CAN GET THE CAR TO THE DEALER TO GET IT DONE). AFTER READING THROUGH THE LIST OF COMPLAINTS AND SEEING THIS ONE ON THERE 20+ TIMES, I KIND OF FEEL LIKE THERE SHOULD BE SOME SORT OF RECALL ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748795July 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WENT INTO REVERSE WHILE TRAVELING 40 MPH CAUSING ROLLOVER AND EJECTION OF THREE PASSENGERS.*AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#748846July 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE THE JEEP WAS IN PARK, THE GEAR SHIFTED INTO REVERSE AND HIT A TELEPHONE POLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748737July 19, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
SUDDEN GRINDING NOISE ON APP BRAKES ON R REAR WHEEL . LIMITED VIEW BY WRITER SUGGESTS MASSIVE CORROSION OF ROTOR AND PRESENTED AS SUCH TO DEALER. DEALER DENIES CAUSE CLAIMS SEPARATION OF PAD FROM MOORING CAUSING DAMAGE. ACCEPTED AS TRUE , WRITER AUTHORIZES REPAIR - ASKS FOR WORN PARTS RETURN . CHECK WRITTEN FOR REPAIR; VEHICLE PICK UP AFTER HOURS. RETURNED ROTORS VERIFY MASSIVE CORROSION CAUSE OF STRIPPING PAD OFF. DEALER REPLACED WITH SAME CORROSION PRONE MOPAR ROTORS . INVOICE PRE-PAID $341.55 . VEHICLE LARGELY INOPERABLE OVER PREVIOUS 10 MONTHS DUE TO REPEATED FAILURE OF ABS . FRONT ROTORS REPLACED UNDER RECALL. ABSOLUTE LOSS OF FAITH IN DEALER COMPETENCE . WILL ONLY FURTHER COMMUN. WITH MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562128July 18, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT PADS HAVE WORN AND THE ROTORS WARPED ON SEVERAL OCCASION CAUSING EXTENDED STOPPING DISTANCE AND VIBRATION WHEN APPLIED, THESE FAILURES OCCURED PRIOR TO RECALL NOTICE 00V-136, THE CONSUMER IS REQUESTING REIMBURSENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748718July 18, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
LEFT THE CAR RUNNING IN PARK AND WENT TO PICK UP CHILD AT DAYCARE AND IN A MINUTE OR SO THE CAR WENT INTO REVERSE AND TRAVELED ACROSS THE PARKING LOT, AND STOPPED WHEN IT HIT ANOTHER CAR.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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