Jeep Grand Cherokee Service Bulletins

4,246 manufacturer communications on file.

• November 17, 2023•Document ID: 10248880

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  S2302000005

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Clicking Noise From Front Suspension Over Bumps Or Rough Roads.

  Associated Products (4)

  2024 Jeep Grand Cherokee2023 Jeep Grand Cherokee2022 Jeep Grand Cherokee2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10248880-0001.pdf↗
• November 17, 2023•Document ID: 10248878

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

  Mfr Comm. #:

  S2323000084

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Pedestrian Alert Sound Change.

  Associated Products (2)

  2024 Jeep Grand Cherokee2023 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10248878-0001.pdf↗
• November 17, 2023•Document ID: 10248848

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  9100276

  Date Added:

  January 16, 2024

  Manufacturer:

  RAM

  Summary

  Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

  Associated Products (48)

  2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Durango2024 Jeep Wrangler2024 Ram 15002023 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Durango2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer+ 28 more
  Associated Documents

  • DownloadMC-10248848-0001.pdf↗
• November 16, 2023•Document ID: 10248877

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  S2309000013

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Verifying Camshaft Diagnosis

  Associated Products (51)

  2024 Chrysler Voyager2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2023 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Durango2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer+ 31 more
  Associated Documents

  • DownloadMC-10248877-0001.pdf↗
• November 15, 2023•Document ID: 10248932

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  0804623B

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  R1H Radio Software Update to T25.50 The customer may experience the one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition (VR) inoperable. Wireless CarPlay® inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable. Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable. FOTA popup won?t dismiss. Ambient Lights Setting noperable. Call Status on after all ended Favorites available in valet mode. SXM? Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXM? inoperable. Wireless Android Auto® inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold noperable on comfort temperature slider. Display input lagging after CarPlay® is connected. Changed to unselected audio source. Setting preferences not save

  Associated Products (3)

  2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer
  Associated Documents

  • DownloadMC-10248932-0001.pdf↗
• November 15, 2023•Document ID: 10248927

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM

  Mfr Comm. #:

  1810723

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0171 - Fuel System 1/1 Lean. ? P0174 - Fuel System 2/1 Lean. This bulletin involves reprogramming the PCM with the latest available software.

  Associated Products (1)

  2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10248927-0001.pdf↗
• November 15, 2023•Document ID: 10248874

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  S2308000054

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster

  Associated Products (4)

  2024 Jeep Grand Cherokee2023 Jeep Grand Cherokee2022 Jeep Grand Cherokee2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10248874-0001.pdf↗
• November 14, 2023•Document ID: 10248873

  Service Bulletin/Repair Instructions
  PARKING BRAKE

  Mfr Comm. #:

  S2308000141

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Park Brake Warning Lamp Illuminated and Flashing, Cluster Warning Message to ?Service Park Brake?

  Associated Products (4)

  2024 Jeep Grand Cherokee2023 Jeep Grand Cherokee2022 Jeep Grand Cherokee2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10248873-0001.pdf↗
• November 10, 2023•Document ID: 10248872

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

  Mfr Comm. #:

  S238A000055

  Date Added:

  January 16, 2024

  Manufacturer:

  RAM

  Summary

  Audio Muted During A CarPlay Or Android Auto Phone Call

  Associated Products (27)

  2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 25002023 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Durango+ 7 more
  Associated Documents

  • DownloadMC-10248872-0001.pdf↗
• November 9, 2023•Document ID: 10248924

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  0804623

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition (VR) inoperable. Wireless CarPlay® inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable. FOTA popup won't dismiss. Ambient Lights Setting inoperable. Call Status on after all ended Favorites available in valet mode. SXM® Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Call does not end on the Instrument Panel Cluster (IPC). Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXM® inoperable. Wireless Android Auto inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold inoperable on comfort temperature slider. Setting preferences will not return to default.

  Associated Products (3)

  2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer
  Associated Documents

  • DownloadMC-10248924-0001.pdf↗
• November 9, 2023•Document ID: 10248867

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  S2308000139

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Code Error Message on The Radio, Uconnect Box Error or ?Please Reset Message? Appears on the Radio Display

  Associated Products (4)

  2024 Jeep Grand Cherokee2023 Jeep Grand Cherokee2022 Jeep Grand Cherokee2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10248867-0001.pdf↗
• November 8, 2023•Document ID: 10248966

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  9100264

  Date Added:

  January 16, 2024

  Manufacturer:

  RAM

  Summary

  PSU Oil Pump Assy

  Associated Products (50)

  2023 Alfa Romeo Stelvio2023 Alfa Romeo Tonale2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Durango2023 Dodge Hornet2023 Fiat 500X2023 Jeep Cherokee2023 Jeep Commander2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 1500+ 30 more
  Associated Documents

  • DownloadMC-10248966-0001.pdf↗
• November 7, 2023•Document ID: 10248844

  Service Bulletin/Repair Instructions
  VISIBILITY; BACK OVER PREVENTION

  Mfr Comm. #:

  9100250

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Camera - Rr view digital If a vehicle comes in with a Digital Rear View Mirror not working, please contact FCA REDACTED CONTENT If no response in 15 minutes, proceed with the repair. ~ Please take digital pictures of the what the failure looks like and the fix. Then email all pictures to FCA REDACTED CONTENT

  Associated Products (2)

  2024 Jeep Grand Cherokee2023 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10248844-0001.pdf↗
• November 3, 2023•Document ID: 10248921

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  0813123

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Radio Over The Air S26.18 Updating to T25.50 Software Version Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition (VR) inoperable. Wireless CarPlay? inoperable. Audio sources inoperable Display switches to Nav on VR prompt. Compass inop, does not update direction. Vehicle Positioning (Lat/Long) inoperable.Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable. Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable. FOTA popup won?t dismiss. Ambient Lights Setting inoperable. Call Status on after all ended Favorites available in valet mode. SXMT® Favorites inoperable.Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Call does not end on the Instrument Panel Cluster (IPC). Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. USB media source inoperable on front passenger display. Schedule update inoperable. SXMT® inoperable. Wireless Android Auto inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold inoperable on comfort temperature slider. Set

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10248921-0001.pdf↗
• November 2, 2023•Document ID: 10248859

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

  Mfr Comm. #:

  S2321000009

  Date Added:

  January 16, 2024

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illuminated. Active Diagnostic Trouble Code (DTC) P1DB7-00 ? Torque Converter Clutch Performance, Set.

  Associated Products (4)

  2023 Ram 15002022 Dodge Durango2022 Jeep Grand Cherokee2022 Ram 1500
  Associated Documents

  • DownloadMC-10248859-0001.pdf↗
• November 2, 2023•Document ID: 10248858

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2308000135

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Passive Entry General Electrical Low Frequency (LF) Antenna Faults Stored or Active

  Associated Products (3)

  2023 Jeep Grand Cherokee2022 Jeep Grand Cherokee2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10248858-0001.pdf↗
• November 1, 2023•Document ID: 10248919

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  2102823

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Flash: Transmission Control Module (TCM) Updates Customer may experience the following: ? Shifts rough occasionally when coming down to a stop. ? Shifts rough occasionally when accelerating. ? Shifts rough when transitioning from EV to Hybrid operation on low State of Charge (SoC). This bulletin involves reprogramming the TCM with the latest available software.

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10248919-0001.pdf↗
• November 1, 2023•Document ID: 10248916

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC; STEERING; BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE; VEHICLE SPEED CONTROL; POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  1801323

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers or technician may experience one or more of the following: ? **The engine oil life displayed on Instrument Panel Cluster (IPC) drops down too fast when the engine oil dilution reaches high level without the ability to recover. ? Incorrect reporting of fuel tank high pressure sensor value on wiTECH and Freeze Frame. ? The fuel door will get locked in the event of a leak failure.** ? Engine must be started twice to achieve drive ready (at low temperatures around -30°C, -22°F) when the vehicle was entered and started quickly. ? ?Performance Limited, Service Fuel System? message displayed while driving. ? Unable to enter electric mode driving while Fuel Oil Refresh Mode (FORM) is active. This bulletin involves reprogramming the PCM with the latest available software. NOTE: Additional module flashes are required for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update: ? Transmission Control Module (TCM). ? Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM) module.

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10248916-0001.pdf↗
• November 1, 2023•Document ID: 10248915

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE; POWER TRAIN; EXTERIOR LIGHTING

  Mfr Comm. #:

  0803123

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates **Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set in the Hybrid Control Processor (HCP) module: ? P16F0-00 - SPI Comm Hardware Fault. Customer may experience one or more of the following: ? Unexpected engine start during a crank (customer is expecting EV mode but the gas engine starts).** ? ?Service Charging System? popup when keying the vehicle to off while still in drive. ? Engine must be started twice to achieve drive ready (at low temperatures around 30°C, 22°F) when the vehicle was entered and started quickly. ? Radiator fan cycling while in park and with vehicle operational. May be described as ?breathing? sound from the front of the vehicle. ? "Performance Limited, Service Fuel System? popup while driving. ? Radiator fan spinning at max speed while charging. The vehicle is providing max cooling when the charging module reaches high temperature. May be described as a loud sound that disappears when the vehicle is unplugged. ? Poor cabin heat in electric mode. ? Temporary loss of cabin cooling (<5s) while driving in electric mode. ? State of Charge (SoC) dropping lower than expected while in eSave Battery Charge mode. ? Turtle mode while refueling in hot ambient. ? Unable to enter electric mode driving while FORM is active. This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. NOTE: Additional module flashes are required for this update to be effective. The following modules are all to be updated along with this HCP and AHCP update: ? Powertrain Control Module (PCM). ? Transmission Control Module (TCM).

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10248915-0001.pdf↗
• October 21, 2023•Document ID: 10247447

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S238A000026

  Date Added:

  December 18, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times

  Associated Products (23)

  2023 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Durango2022 Jeep Compass2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2022 Ram 15002022 Ram 2500+ 3 more
  Associated Documents

  • DownloadMC-10247447-0001.pdf↗