Infiniti QX80 Service Bulletins
323 manufacturer communications on file.
- January 27, 2021•Document ID: 10186793Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB19-029a
- Date Added:
- February 6, 2021
- Manufacturer:
- INFINITI
SummaryTELEMATICS (IVC) SERVICE INFORMATION See ITB12-011 for models built before those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti InTouch Services⢠subscription the TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the Applied Vehicles. ï A table has been provided on the next page that lists the model and year-specific steps required to successfully configure a TCU after it has been replaced. ï A check OFF sheet has been provided on page 11 to print and check off steps as they are performed. Please staple the completed Check OFF Sheet to the repair order.
Associated Products (8)Associated Documents - January 22, 2021•Document ID: 10186787Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB17-056a
- Date Added:
- February 6, 2021
- Manufacturer:
- INFINITI
SummaryINTELLIGENT KEY BATTERY DISCHARGED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (14)Associated Documents - December 22, 2020•Document ID: 10185374Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- EXPIRATION NOTIF
- Date Added:
- January 8, 2021
- Manufacturer:
- INFINITI
SummaryExpiration Notification - 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided clients with an opportunity to update the Telematics Control Unit (TCU) in vehicles equipped with a TCU designed to connect to the 2G cellular network. AT&T stopped accepting enrollments on the 2G cellular network, and discontinued its 2G cellular network coverage on December 31, 2016. Once the 2G cellular network was discontinued, there was no access to the INFINITI Connection features without a TCU hardware upgrade. Because AT&T will shut down its 3G network on December 31, 2021, INFINITI is discontinuing this Client Satisfaction Initiative to upgrade from 2G to 3G compatible hardware effective immediately. 3G services will continue to be provided until December 31, 2021. Vehicles equipped with a TCU that connects to the 3G cellular network will have no access to the INFINITI Connection features, including Emergency Calling and Automatic Collision Notification after that time. What Retailers Should Do Service Comm will deactivate PC451, PC452 and PC454 on any VINs on December 22, 2020. No further retailer action is required.
Associated Products (16)Associated Documents - December 21, 2020•Document ID: 10185377Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- ITB17-007a
- Date Added:
- January 9, 2021
- Manufacturer:
- INFINITI
SummaryCLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. ï· Repair orders opened after this bulletinâs published date are no longer eligible for reimbursement under Campaign ID # PC451, PC452 or PC454. ï· Please discard all previous versions of ITB17-007.
Associated Products (16)Associated Documents - December 17, 2020•Document ID: 10185408Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- ITB20-006a
- Date Added:
- January 9, 2021
- Manufacturer:
- INFINITI
SummaryWINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (17)Associated Documents - December 10, 2020•Document ID: 10185375Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB15-024a
- Date Added:
- January 9, 2021
- Manufacturer:
- INFINITI
Summary2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
Associated Products (112)2015 Infiniti G372015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti G372014 Infiniti M352014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX35+ 92 moreAssociated Documents - November 30, 2020•Document ID: 10183966Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; COMMUNICATION:MANUFACTURER TELEMATICS
- Mfr Comm. #:
- ITB20-026
- Date Added:
- December 8, 2020
- Manufacturer:
- INFINITI
SummaryTELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled. The TCU must be reset to re-enable the automatic collision notification function. This bulletin describes how to reset the TCU after an automatic collision notification has been performed.
Associated Products (8)Associated Documents - November 5, 2020•Document ID: 10183964Service Bulletin/Repair InstructionsLANE DEPARTURE: SENSING SYSTEM: CAMERA; FORWARD COLLISION AVOIDANCE
- Mfr Comm. #:
- ITB19-013a
- Date Added:
- December 8, 2020
- Manufacturer:
- INFINITI
SummaryAEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (31)2021 Infiniti Q502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q60+ 11 moreAssociated Documents - September 16, 2020•Document ID: 10180980Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; LANE DEPARTURE
- Mfr Comm. #:
- ITB20-023
- Date Added:
- October 8, 2020
- Manufacturer:
- INFINITI
SummaryLANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. ï· For all other models, consult the Electronic Service Manual (ESM). The following CONSULT-III plus (C-III plus) figures and steps are only provided to indicate where the VEHICLE REFERENCE VALUE from Table A is to be entered. The entire camera aiming procedure must be followed to complete the aiming procedure. ï· Refer to the Electronic ESM section: CRUISE CONTROL & DRIVER ASSISTANCE > DRIVER ASSISTANCE SYSTEM > DRIVER ASSISTANCE SYSTEM > BASIC INSPECTION > LANE CAMERA UNIT > CAMERA AIMING ADJUSTMENT. 1. Turn the ignition ON. 2. From the C-III plus home screen, select Diagnosis (One System).
Associated Products (29)2020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX60+ 9 moreAssociated Documents - September 14, 2020•Document ID: 10180978Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- ITB17-042c
- Date Added:
- October 8, 2020
- Manufacturer:
- INFINITI
SummaryINFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
Associated Products (79)2020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q60+ 59 moreAssociated Documents - August 31, 2020•Document ID: 10179560Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB20-021
- Date Added:
- September 11, 2020
- Manufacturer:
- INFINITI
SummarySOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue, always confirm that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the following Service Procedure is for the items below: ï· Stability improvements and âbugâ fixes Refer to steps 1 - 4 to confirm that this bulletin applies. HINT: The software update only needs to be downloaded once and can then be used on multiple Applied Vehicles until other infotainment software is loaded onto the USB drive to overwrite the original data.
Associated Products (4)Associated Documents - August 13, 2020•Document ID: 10179559Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB20-020
- Date Added:
- September 11, 2020
- Manufacturer:
- INFINITI
SummaryRATTLE FROM HEAT SHIELD IF YOU CONFIRM There is a rattle noise coming from the right front of the vehicle when the engine is running, when turning the steering wheel, or when driving at parking lot speeds. ACTION Adjust the clearance between the heat shield above the exhaust front tube (RH) and the frame to 10 mm, AND Adjust the clearance between the rear cooler and heater pipe assembly and the heat shield above the exhaust front tube (RH) to 6 mm.
Associated Products (3)Associated Documents - August 10, 2020•Document ID: 10179558Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB20-019
- Date Added:
- September 11, 2020
- Manufacturer:
- INFINITI
SummaryVK56 CONNECTING ROD CAP BOLT SERVICE INFORMATION SERVICE INFORMATION A change has been made to the connecting rod cap bolt service part. The new service part (B in Figure 1) is visually different, but is a direct replacement for the original equipment part. IMPORTANT: See page 2 for the procedure to inspect the cap bolt service part for excessive stretch. If replacement of a single connecting rod cap bolt is indicated for any given connecting rod, both connecting rod cap bolts of the affected connecting rod must be replaced as a set.
Associated Products (16)Associated Documents - April 27, 2020•Document ID: 10174413Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- ITB19-042a
- Date Added:
- April 30, 2020
- Manufacturer:
- INFINITI
SummaryINFINITI; AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (4)Associated Documents - March 25, 2020•Document ID: 10173566Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- P0A06 2019 Q70 a
- Date Added:
- April 9, 2020
- Manufacturer:
- INFINITI
SummaryEngine Control Module (ECM) Reprogram Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Service Campaign to reprogram the engine control module (ECM) with countermeasure software in certain INFINITI 2019 model year Q70 and QX80 vehicles. The current software installed may allow the Variable Valve Timing (VVT) solenoid valve diagnosis to continue to draw current when the engine is off. This condition may result in a reduction of the battery life. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History â Open Campaign I.D. P0A06 ï· - New vehicles in retailer inventory can also be identified through the attached VIN list or by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ - Refer to IPSB 15-286 for additional information ï· - Please continue to check newly arriving inventory for campaign applicability. 2. Retailers are requested to repair any affected vehicles in retailer new or pre-owned inventory to ensure client satisfaction. 3. Retailers should use ITB20-013 to correct any vehicles subject to this campaign. 4. Once repaired, retailers should submit the claim, using the claims coding provided, and release the vehicle.
Associated Products (2)Associated Documents - March 24, 2020•Document ID: 10173597Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB20-013
- Date Added:
- April 8, 2020
- Manufacturer:
- INFINITI
SummaryVOLUNTARY SERVICE CAMPAIGN 2019 Q70 AND 2019 QX80; ENGINE CONTROL MODULE INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific model year 2019 Q70 and 2019 QX80 vehicles. The Engine Control Module (ECM) will be inspected, and reprogrammed if it applies. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification number P0A06 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. RETAILER RESPONSIBILITY Retailers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a retailerâs inventory.
Associated Products (2)Associated Documents - March 23, 2020•Document ID: 10173595Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; VISIBILITY
- Mfr Comm. #:
- ITB20-011
- Date Added:
- April 7, 2020
- Manufacturer:
- INFINITI
Summary2019-2020 QX80; WINDSHIELD WIPERS ACTIVATE DURING REMOTE ENGINE START USING PHONE APP IF YOU CONFIRM When using the INFINITI InTouch Services App to start the vehicle (Remote Engine Start), the windshield wipers are activated regardless of rain. ACTION 1. Replace the Body Control Module (BCM) with one listed in the PARTS INFORMATION on page 3. 2. Configure the BCM. 3. Perform the initialization procedure for NATS to relearn all of the customerâs Intelligent Keys. 4. Erase any stored DTCs.
Associated Products (2)Associated Documents - March 3, 2020•Document ID: 10173590Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB20-007
- Date Added:
- April 7, 2020
- Manufacturer:
- INFINITI
SummaryMIL ON WITH DTC P0087 IF YOU CONFIRM The MIL is ON and DTC P0087 (FRP CONTROL SYSTEM) is stored in the ECM. ACTION 1. Perform the appropriate diagnostic and repair procedure according to the ESM. 2. Reprogram the ECM, if applicable. ï· The ECM reprogram in this Service Procedure is not a repair for the DTC, but instead updates the way the permanent DTC is stored and allowed to be erased. The DTC must be properly diagnosed and repaired before the reprogram is applied.
Associated Products (1)Associated Documents - February 18, 2020•Document ID: 10172179Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- ITB20-005
- Date Added:
- March 6, 2020
- Manufacturer:
- INFINITI
Summary2016-2019 QX80; MIL ON WITH DTC P0174 IF YOU CONFIRM The MIL is ON and only DTC P0174 (FUEL SYS LEAN B2) is stored in the ECM. ACTION 1. Confirm the current ECM part number. 2. Reprogram the ECM, if applicable.
Associated Products (4)Associated Documents - February 10, 2020•Document ID: 10172175Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB19-034b
- Date Added:
- March 6, 2020
- Manufacturer:
- INFINITI
SummaryNO START CAUSED BY LOW BATTERY VOLTAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (2)Associated Documents