Infiniti QX80 Service Bulletins

323 manufacturer communications on file.

• August 14, 2026•Document ID: 11036445

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB26-010

  Date Added:

  August 28, 2026

  Manufacturer:

  INFINITI

  Summary

  IVI AUDIO DISPLAY SCREEN FLICKERING IF YOU CONFIRM The right side of the Display Unit (infotainment display) is flickering or glitching, AND No DTCs are stored in the Display ECU, AND All wiring harness connections are fully seated to the AV Control Unit and the Display Unit. ACTION Refer to the SERVICE PROCEDURE in this bulletin to replace the CABLE-LVDS (AV Control Unit to Display Unit LVDS Cable) starting on page 2. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

  Associated Products (2)

  2026 Infiniti QX802025 Infiniti QX80
  Associated Documents

  • DownloadMC-11036445-0001.pdf↗
• May 1, 2026•Document ID: 11033023

  Service Bulletin/Repair Instructions
  FUEL/PROPULSION SYSTEM

  Mfr Comm. #:

  ITB26-002A

  Date Added:

  May 30, 2026

  Manufacturer:

  INFINITI

  Summary

  FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM This bulletin is no longer active. Please discard previous versions of ITB26-002.

  Associated Products (7)

  2026 Infiniti QX602026 Infiniti QX802025 Infiniti QX602025 Infiniti QX802024 Infiniti QX602023 Infiniti QX602022 Infiniti QX60
  Associated Documents

  • DownloadMC-11033023-0001.pdf↗
• April 13, 2026•Document ID: 11031720

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  ITB09-063C

  Date Added:

  April 29, 2026

  Manufacturer:

  INFINITI

  Summary

  CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

  Associated Products (240)

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  Associated Documents

  • DownloadMC-11031720-0001.pdf↗
• March 30, 2026•Document ID: 11031701

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB12-011R

  Date Added:

  April 29, 2026

  Manufacturer:

  INFINITI

  Summary

  TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti Connection® or Infiniti InTouch Services™, the TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the Applied Vehicles. Ø A table has been provided on the next page that lists the model and year specific steps required to successfully configure a TCU after it has been replaced. Ø A check OFF sheet has been provided on page 21 to print and check off steps as they are performed. Please staple the completed Check OFF Sheet to the repair order.

  Associated Products (36)

  2020 Infiniti QX602019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX80+ 16 more
  Associated Documents

  • DownloadMC-11031701-0001.pdf↗
• February 2, 2026•Document ID: 11028682

  Service Bulletin/Repair Instructions
  FUEL/PROPULSION SYSTEM

  Mfr Comm. #:

  ITB26-002

  Date Added:

  February 10, 2026

  Manufacturer:

  INFINITI

  Summary

  FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM IF YOU CONFIRM The vehicle has a visible leak with a smoke machine test coming from the fuel filler tube lower seal, AND DTC P0456 is stored as “Active”, “Past”, or “Pending” in the ECM. ACTION 1. Remove the supplied funnel from the rear of the vehicle or trunk. 2. Insert the funnel completely in the fuel filler tube and remove completely five (5) times. 3. Re-check the fuel filler tube lower seal with a smoke machine to determine visually if any leak is present. 4. If the fuel filler lower seal continues to leak, replace the fuel filler tube. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

  Associated Products (7)

  2026 Infiniti QX602026 Infiniti QX802025 Infiniti QX602025 Infiniti QX802024 Infiniti QX602023 Infiniti QX602022 Infiniti QX60
  Associated Documents

  • DownloadMC-11028682-0001.pdf↗
• January 7, 2026•Document ID: 11028679

  Service Bulletin/Repair Instructions
  FUEL/PROPULSION SYSTEM

  Mfr Comm. #:

  ITB25-014

  Date Added:

  February 10, 2026

  Manufacturer:

  INFINITI

  Summary

  VENT CONTROL VALVE IN ACTIVE TEST INOPERATIVE IN CONSULT 4 SERVICE INFORMATION An issue in CONSULT 4 has been identified in “EVAP system close” in Work support. · After selecting the "EVAP system close" in Work support, the “VENT CONTROL/V” in Active test becomes non-functional temporarily. · When selecting “EVAP system close” operation in Work support, wait 10 minutes before starting “VENT CONTROL/V” Active test or cycle the IGN switch ON/OFF for “VENT CONTROL/V” Active test to be operational. HINT: This bulletin applies to model years that use CONSULT 4 only.

  Associated Products (4)

  2026 Infiniti QX602026 Infiniti QX802025 Infiniti QX602025 Infiniti QX80
  Associated Documents

  • DownloadMC-11028679-0001.pdf↗
• December 16, 2025•Document ID: 11028680

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  ITB25-015

  Date Added:

  February 10, 2026

  Manufacturer:

  INFINITI

  Summary

  DOOR MIRROR REVERSE TILT-DOWN FEATURE NOT WORKING PROPERLY SERVICE INFORMATION If the customer states that the door mirror tilt position does not return to the set memory position when shifting from Reverse to Drive or from Drive to Reverse, replace the SWITCH ASSY - POWER WINDOW, MAIN (Main Power Window Switch). IMPORTANT: · Do not replace the BODY - DOOR MIRROR (Door Mirror) for this issue. · Do not use the EPC to determine the service part number for the Main Power Window Switch. Use the part number listed in the PARTS INFORMATION

  Associated Products (2)

  2026 Infiniti QX802025 Infiniti QX80
  Associated Documents

  • DownloadMC-11028680-0001.pdf↗
• October 7, 2025•Document ID: 11024396

  Service Bulletin/Repair Instructions
  SERVICE BRAKES; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

  Mfr Comm. #:

  ITB25-011

  Date Added:

  October 21, 2025

  Manufacturer:

  INFINITI

  Summary

  IF YOU CONFIRM The AEB warning was displayed, and one or both of the following DTCs stored as Current: · U2752-88 for “Ethernet circuit” stored in the ADAS control unit 2. · U275F-88 for “Ethernet circuit” stored in the Distance Sensor control unit. HINT: The ESM shows U275F-88 as being stored in the LASER/RADAR control unit and in CONSULT 4 it is displayed as Distance Sensor. ACTION 1. Confirm the current Distance Sensor control unit part number. 2. Reprogram the Distance Sensor control unit, if applicable.

  Associated Products (1)

  2025 Infiniti QX80
  Associated Documents

  • DownloadMC-11024396-0001.pdf↗
• May 9, 2025•Document ID: 11019067

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  ITB25-006

  Date Added:

  June 4, 2025

  Manufacturer:

  INFINITI

  Summary

  VEHICLE DISPLAYS “HEIGHT CONTROL SUSPENDED PLEASE WAIT FOR SYSTEM TO COOL” IF YOU CONFIRM The vehicle displays “Height control suspended Please wait for system to cool”, AND DTC C1C62-4B for “Control Unit” is stored in the Air Suspension Electronic Control Unit (ECU). ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Confirm the current Air Suspension ECU part number. 2. Reprogram the Air Suspension ECU, if applicable. HINT: The Air Suspension ECU is part of the Air Compressor Assembly. 3. Erase all DTCs.

  Associated Products (1)

  2025 Infiniti QX80
  Associated Documents

  • DownloadMC-11019067-0001.pdf↗
• March 11, 2025•Document ID: 11015911

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  ITB25-001A

  Date Added:

  March 25, 2025

  Manufacturer:

  INFINITI

  Summary

  EXTENDED CRANK BEFORE STARTING IF YOU CONFIRM The client states there is an extended crank before the engine starts. ACTION 1. Confirm the current Engine Control Module (ECM) part number. 2. Reprogram the ECM, if applicable.

  Associated Products (1)

  2025 Infiniti QX80
  Associated Documents

  • DownloadMC-11015911-0001.pdf↗
• February 27, 2025•Document ID: 11015378

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE

  Mfr Comm. #:

  ITB25-003

  Date Added:

  March 8, 2025

  Manufacturer:

  INFINITI

  Summary

  ECM REPLACEMENT PROCEDURE REQUIRED FOR RES EQUIPPED VEHICLES SERVICE INFORMATION If any of the APPLIED VEHICLES equipped with Remote Engine Start (RES) requires Engine Control Module (ECM) replacement, the Body Control Module (BCM) must be replaced also at the same time. If you are not familiar with the Re/programming, Configuration procedure, refer to the Electronic Service Manual (ESM) and the CONSULT Operation Manual to reprogram the Electronic Control Unit (ECU). Follow all precautions in both manuals to prevent possible personal injury or death and/or damage to the ECU.  This procedure will go back and forth between the ECM and BCM steps as found in the ESM.  Damage will occur requiring the ECM and the BCM to be replaced a second time if the following SERVICE PROCEDURE is not followed. Perform the following steps from the Electronic Service Manual (ESM) in this order: A. Perform “Work Procedure (Before Replacing ECM)” to save the ECM data. B. Remove the ECM. C. Remove the BCM. D. Install the new BCM and then perform “Additional Service When Replacing BCM - Work Procedure” up to and including “Register of Vehicle Identification Number”. E. Install the new ECM and then perform “Additional Service When Replacing ECM - Work Procedure (After Replacing ECM)” up to and including “Writing MAC Key for ECM”. F. Complete the “Additional Service When Replacing BCM - Work Procedure”. G. Complete the “Additional Service When Replacing ECM - Work Procedure (After Replacing ECM)”.

  Associated Products (1)

  2025 Infiniti QX80
  Associated Documents

  • DownloadMC-11015378-0001.pdf↗
• February 20, 2025•Document ID: 11014469

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB23-023A

  Date Added:

  February 25, 2025

  Manufacturer:

  INFINITI

  Summary

  AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60 Hybrid (L50H) 2015-2024 QX80 (Z62) SERVICE INFORMATION The AEB system is designed to turn itself OFF during driving conditions (e.g., rain, snow, fog, etc.) that obstruct its sensors. This behavior is normal, and no repairs should be performed. When the AEB system performs an intentional shutdown, the customer may state the following:  The ICC stopped working while driving,  The AEB/FEB warning light is ON, or turned ON, while driving (Figure 1),  The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND  DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual

  Associated Products (50)

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  Associated Documents

  • DownloadMC-11014469-0001.pdf↗
• February 19, 2025•Document ID: 11014478

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE

  Mfr Comm. #:

  IPSB 15-286

  Date Added:

  February 25, 2025

  Manufacturer:

  INFINITI

  Summary

  P4A43 | REVISION 1 QUALITY ACTION ***** Retailer Announcement ***** To ensure continued client satisfaction and confidence, INFINITI is conducting a retailer inventory quality action to reprogram the Engine Control Module (ECM) on certain specific 2025 INFINITI QX80 vehicles identified in Service Comm and National Service History. Owners of affected vehicles may experience an extended crank time when starting the engine. Please follow the attached instructions to remedy any vehicles affected by this retailer inventory quality action. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaign I.D. P4A43 • New vehicles in retailer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).  Refer to IPSB 15-286 for additional information • Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA applicability. 2. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 3. Once remedied, retailers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale. ***** Retailer Responsibility ***** It is the retailer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.

  Associated Products (1)

  2025 Infiniti QX80
  Associated Documents

  • DownloadMC-11014478-0001.pdf↗
• February 19, 2025•Document ID: 11014476

  Service Bulletin/Repair Instructions
  ENGINE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  IPSB 15-286

  Date Added:

  February 25, 2025

  Manufacturer:

  INFINITI

  Summary

  ***** Retailer Announcement ***** To ensure continued client satisfaction and confidence, INFINITI is conducting a retailer inventory quality action to reprogram the Engine Control Module (ECM) on certain specific 2025 INFINITI QX80 vehicles identified in Service Comm and National Service History. Owners of affected vehicles may experience an extended crank time when starting the engine. Please follow the attached instructions to remedy any vehicles affected by this retailer inventory quality action. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaign I.D. P4A43 • New vehicles in retailer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).  Refer to IPSB 15-286 for additional information • Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA applicability. 2. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 3. Once remedied, retailers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale. ***** Retailer Responsibility ***** It is the retailer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.

  Associated Products (1)

  2025 Infiniti QX80
  Associated Documents

  • DownloadMC-11014476-0001.pdf↗
• February 12, 2025•Document ID: 11014470

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE

  Mfr Comm. #:

  ITB25-001

  Date Added:

  February 25, 2025

  Manufacturer:

  INFINITI

  Summary

  EXTENDED CRANK BEFORE STARTING APPLIED VEHICLES: 2025 QX80 (Z63) IF YOU CONFIRM The client states there is an extended crank before the engine starts. ACTION 1. Confirm the current Engine Control Module (ECM) part number. 2. Reprogram the ECM, if applicable.

  Associated Products (1)

  2025 Infiniti QX80
  Associated Documents

  • DownloadMC-11014470-0001.pdf↗
• September 24, 2024•Document ID: 11009066

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  ITB24-011

  Date Added:

  October 22, 2024

  Manufacturer:

  INFINITI

  Summary

  APPLIED DATES: Built on or before July 10, 2024 IF YOU CONFIRM The client has experienced any Outside Door Handle sticking or not fully extending when unlocking the vehicle. ACTION Follow the SERVICE PROCEDURE to: 1. Use the supplied Alignment Fixture to adjust the affected Outside Door Handle to the proper location. 2. Confirm the Outside Door Handle extends completely when unlocking the vehicle.

  Associated Products (1)

  2025 Infiniti QX80
  Associated Documents

  • DownloadMC-11009066-0001.pdf↗
• September 19, 2024•Document ID: 11009065

  Service Bulletin/Repair Instructions
  SEAT BELTS

  Mfr Comm. #:

  ITB22-021C

  Date Added:

  October 22, 2024

  Manufacturer:

  INFINITI

  Summary

  SERVICE INFORMATION In the APPLIED VEHICLES, there are a variety of Seat Belt Warning Lights and Chimes. Refer to the information in this bulletin, along with the related vehicle owner’s manual. Figure 1 Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this applies to your vehicle. Seat Belt Warning Light for driver and front passenger.

  Associated Products (13)

  2024 Infiniti Q502024 Infiniti QX502024 Infiniti QX552024 Infiniti QX602024 Infiniti QX802023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti QX602022 Infiniti QX802021 Infiniti QX80
  Associated Documents

  • DownloadMC-11009065-0001.pdf↗
• September 19, 2024•Document ID: 11009064

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  ITB19-024D

  Date Added:

  October 22, 2024

  Manufacturer:

  INFINITI

  Summary

  DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D

  Associated Products (60)

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  Associated Documents

  • DownloadMC-11009064-0001.pdf↗
• August 22, 2024•Document ID: 11007652

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  P4A18

  Date Added:

  September 10, 2024

  Manufacturer:

  INFINITI

  Summary

  ***** Retailer Announcement ***** INFINITI is conducting a retailer inventory quality action to inspect, and if necessary install rear license plate nuts (J-clips) on certain specific 2025 INFINITI QX80 vehicles identified in Service Comm and National Service History. Affected vehicles may have been shipped to retailers without the rear license plate nuts installed. Please follow the attached instructions to remedy any vehicles affected by this retailer inventory quality action. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaign I.D. P4A18 • New vehicles in retailer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).  Refer to IPSB 15-286 for additional information • Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA applicability. 2. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 3. Once remedied, retailers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale. ***** Retailer Responsibility ***** It is the retailer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.

  Associated Products (1)

  2025 Infiniti QX80
  Associated Documents

  • DownloadMC-11007652-0001.pdf↗
• August 15, 2024•Document ID: 11006967

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB22-022B

  Date Added:

  September 4, 2024

  Manufacturer:

  INFINITI

  Summary

  SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin is no longer active. Please discard previous versions of ITB22-022.

  Associated Products (4)

  2023 Infiniti QX602023 Infiniti QX802022 Infiniti QX602022 Infiniti QX80
  Associated Documents

  • DownloadMC-11006967-0001.pdf↗