Infiniti QX56 Complaints

540 consumer complaints on file.

#11244836August 18, 2019
SERVICE BRAKES
THE BRAKES ON MY VEHICLE HAS A STRANGE REACTION WHEN I BRAKE AT TIMES AND IS HESITANT TO STOP. IT DOESN'T HAPPEN OFTEN BUT IT'S SCARY. USUALLY AFTER I STOP THE VEHICLE, CUT IT OFF & CRANK IT AGAIN THE PROBLEM GOES AWAY ONLY TO DO IT AGAIN ON A LATER DATE. AFTER GOING ONLINE I FIND THAT MANY OTHERS HAVE EXPERIENCED THE SAME PROBLEM WITH INFINITI QX56 & NISSAN ARMADA'S. I'M SURE WHETHER OR NOT IT'S A ABS SENSOR MALFUNCTION OR WHAT BUT THANKFULLY IT HAVEN'T HAPPENED WHILE BEING IN HEAVY TRAFFIC BECAUSE I FEAR I'LL REAR END ANOTHER MOTORIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242115August 6, 2019
STRUCTURE:BODY
TAKATA RECALL PAINT IS FADING IN DIFFERENT PLACES CLEAR COAT HAS FADED AWAY THIS HAS HAPPENED OVER THE PASS COUPLE OF YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241740August 5, 2019
AIR BAGS, SEAT BELTS
MY AIRBAG LIGHT AND SEATBELT LIGHTS AREON AND THERE WAS NO ACCIDENT PRIOR TO THIS COMING ON. DEALER STATED I WOULD HAVE TO PAY TO GET IT REPAIRED BECAUSE THERE IS NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241886August 5, 2019
ENGINE
THE CATALYTIC CONVERTER BANK 1 NEEDS TO BE REPLACED. THIS SEEMS TO BE A COMMON ISSUE WITH TURN 2011-2013 INFINITY QX 56 AND INFINITY SHOULD HAVE ISSUED A RECALL FOR THE FAULTY CONVERTERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240718July 30, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
THE VEHICLE'S BRAKE WARNING LIGHT KEEPS COMING ON. ROTORS ARE FINE. BRAKE FLUID LEVEL IS HIGH. YET, WHEN I APPLY MY FOOT ON THE BRAKE, THE WARNING LIGHT COMES ON AND THERE IS ALSO A BAD SOUND ON THE FRONT WHEELS THAT SOUNDS LIKE METAL TO METAL (THERE IS A VIBRATION). ONCE I PULL OVER AND TURN THE VEHICLE OFF FOR A MINUTE OR SO, I AM ABLE TO CONTINUE. HOWEVER, THE WARNING LIGHT COMES BACK ON MOMENTS LATER. THIS IS GETTING VERY DANGEROUS AS IT MAY TRIGGER ME TO REAR END THE VEHICLE IN FRONT OF ME. THE PROBLEM HAS BEEN HAPPENING FOR THE PAST EIGHT MONTHS. HOWEVER, IT HAS BEEN GETTING WORST. THE CRUISE CONTROL LIGHT ALSO COMES AND STAYS ON. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240421July 29, 2019
ENGINE, FUEL/PROPULSION SYSTEM
I HAD MY CATALYTIC CONVERTER REPLACED BACK IN DECEMBER 2016 . THERE WAS A RECALL FOR CATALYTIC CONVERTER SO I HAD IT REPLACED. NOW THE CHECK ENGINE LIGHT IS BACK ON SO I GOT IT CHECKED OUT AND WAS TOLD THAT I NEEDED TO REPLACE THE CATALYTIC CONVERTER AGAIN. 35K MILES LATER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234175July 23, 2019
UNKNOWN OR OTHER
THE AIR FLOW PANEL ON MY DASH HAS MELTED AND IS CAUSING AIR FLOW PROBLEMS. I FEEL IT IS UNSAFE TO RUN HOT AIR IN THE WINTER TO DEFROST THE FRONT WINDSHIELD AND WHEN I DO RUN IT THE FLOW IS SOME WHAT BLOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231095July 11, 2019
UNKNOWN OR OTHER
CENTER UPPER CONSOLE BEHIND DRIVER CAME CRASHING DOWN WHILE VEHICLE WAS IN MOTION. THIS IS VERY LARGE AND STRETCHES ENTIRE BACK OF VEHICLE. LUCKY MY KIDS WEREN'T BACK THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229276July 3, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2006 INFINITI QX56. THE CONTACT STATED THAT AS SOON AS THE VEHICLE WAS STARTED, IT SHOOK UNCONTROLLABLY AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE EVER SINCE IT WAS PURCHASED ON DECEMBER 4, 2017. THE VEHICLE WAS TAKEN TO WENDLE NISSAN (8900 N DIVISION ST, SPOKANE, WA 90218) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222479June 25, 2019
SERVICE BRAKES
TRAVELING AT HIGHWAY SPEEDS THE EMERGENCY BRAKE LIGHT ILLUMINATED. I STARTED TO GET TO THE RIGHT HAND SIDE OF THE HIGHWAY AND SLOW DOWN. WHEN I WOULD DEPRESS THE BRAKES THERE WAS AN INCONSISTENT CLUNKING NOISE, IT WAS DIFFICULT TO BRAKE, ABS SYSTEM DIDN'T SEEM TO BE WORKING. WHEN THE BRAKES WERE NOT ENGAGED THE VEHICLE SEEMS TO BE DRIVING FINE. I WAS ABLE TO SLOW TO A STOP IN A PARKING LOT WHERE I PUT THE VEHICLE IN PARK AND PHYSICALLY ENGAGED THE EMERGENCY BRAKE. I THEN DISENGAGED THE EMERGENCY BRAKE AND THEN TURNED THE VEHICLE OFF. I GOT OUT AND CHECKED ALL OF THE BRAKES FOR VISIBLE DEBRIS AND DIDN'T SEE ANYTHING. I RETURNED TO THE VEHICLE AND STARTED IT. THE EMERGENCY BRAKE LIGHT WAS NO LONGER ILLUMINATED AND THE VEHICLE SEEMED TO BE BACK TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222321June 24, 2019
FUEL/PROPULSION SYSTEM
WHEN INSTRUMENT PANEL SHOWS 1/4 ON THE GAS GAUGE THE TRUCK OUT GAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220503June 16, 2019
AIR BAGS
MY AIRBAGS LIGHT ARE ONE 2 WEEKS NOW FOR NO REASON. MY CAR IS PARK IN MY GARAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219651June 13, 2019
SERVICE BRAKES
WHEN DRIVING AT SLOW SPEEDS BREAK LIGHT COMES ON, AND THE BRAKES VIBRATE. I'VE TAKEN THE CAR TO THE DEALERSHIP AND THE TECHNICIANS COULD NOT FIND THE PROBLEM. I THEN SHUT OFF THE ENGINE AND RESTARTED THE VEHICLE AND THE BRAKES WORKED PROPERLY. THE SAME ISSUE HAS HAPPENED TWICE, ONCE AT LAX, AND THE MOST RECENT BEING TODAY 6/11/2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219307June 11, 2019
POWER TRAIN
MY 2012 INFINITI SEEMS TO BE HAVING THE SAME PROBLEM OTHER INFINITI QX56 OWNERS ARE HAVING. STARTS WITH A LOUD HISSING/WHISTLING SOUND WHICH SEEMS TO GO AWAY AFTER 10-20 MINUTES OF DRIVING AND THE CAR FEELS JUST FINE. TODAY ALL MY DASHBOARD LIGHTS CAME ON AND MY HUSBAND TOOK THE VEHICLE INTO THE INFINITI DEALER, JUST TO HAVE THE MECHANIC RETURN A FEW MINUTES LATER TO INFORM US IT IS A TIMING CHAIN ISSUE. I AM HUGE ON RESEARCHING AND AFTER A FEW HOURS OF RESEARCH AND REALIZING THAT SOME OF THESE MODELS HAVE HAD RECALLS ISSUED ACCORDING TO VIN# FOR THIS SAME EXACT ISSUE, I AM IN AWE ON WHY THIS RECALL IS ONLY BEING APPLIED TO SPECIFIC VIN #'S AND NOT EVERY SINGLE 2012 QX56 MODEL. EVERY COMPLAINT LISTED ONLINE FROM OWNERS OF THESE VEHICLES LIST THE SAME EXACT ISSUE. HOW ARE WE BEING HELD ACCOUNTABLE FOR A MORE THAN OBVIOUS MANUFACTURING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217317June 1, 2019
FUEL/PROPULSION SYSTEM
FUEL GAUGE SHOWS 1/4 TANK BUT IT IS EMPTY. THIS CAUSED THE VEHICLE TO STALL ON THE HIGHWAY. VERY DANGEROUS SITUATION COULD HAVE OCCURRED. WAS ABLE TO FIND SAFETY BESIDE THE HIGHWAY BUT THANKFUL IT DID NOT HAPPEN IN THE MIDDLE OF A BUSY HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210211May 27, 2019
ENGINE
TAKATA INFLATORS THE VEHICLE WAS RUNNING ON THE HIGHWAY AND EVEN AFTER ACCELERATING IT WON'T RUN ENOUGH TO GET PAST TRAFFIC WHILE CHANGING LANE AND CAUSING SEVERELY DANGEROUS SITUATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208581May 20, 2019
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2008 INFINTI QX56. WHILE DRIVING VARIOUS SPEEDS, THE ABS WARNING INDICATOR ILLUMINATED AND THE VEHICLE DECELERATED AND STALLED. WHEN THE VEHICLE WAS RESTARTED, THE VEHICLE WAS ABLE TO OPERATE. THE VEHICLE WAS TAKEN TO PRIORITY INFINITI OF GREENBRIER (1812 GREENBRIER PKWY, CHESAPEAKE, VA 23320) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208379May 18, 2019
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY AIRBAG LIGHT STAYS ON CONSTANTLY. THERE IS A KNOCKING SOUND THAT OCCURS AS WELL WHEN I'M DRIVING. I'M CONCERNED IF I'M INVOLVED IN A COLLISION MY AIRBAGS WILL NOT DEPLOY. I CONTACTED INFINITI AND WAS TOLD THEY NEED TO RESET IT AND WILL COST $800.00 AND MY EXTENDED WARRANTY DID NOT COVER IT AND WAS NOT PART OF THE RECALL LIST. THE IPDM ECM RELAY SWITCH CAUSES MY INSTRUMENT CLUSTER GAUGE TO GO IN AND OUT, THE CHECK ENGINE LIGHT COMES ON, MY TRUCK JERKS TRYING TO SWITCH GEARS, IT WILL SOMETIMES START UP AFTER SEVERAL TRIES, IT CAUSES THE RPM'S TO READ OVER 7 WHEN I'M ONLY DRIVING 60 MPH. IT SHOULD READ BETWEEN 2 AND 3 RPM'S. I'M CONSTANTLY SWITCHING THE ECM RELAY PLUGS TO START MY TRUCK. THE AIR BAG AND IPDM ECM RELAY WAS NOT COVERED UNDER MY EXTENDED WARRANTY WHEN I PURCHASED MY VEHICLE. THIS HAS BEEN GOING ON SINCE I PURCHASED IT 4YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203798April 25, 2019
ENGINE, POWER TRAIN
TIMING BELT AND CATALYTIC CONVERTER FAILURE CONFIRMED MY INFINITI OF MARIETTA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202997April 22, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WAS DRIVING HOME, A/C WAS ON, ALL LIGHTS WAS ON, ALL OF A SUDDENLY LOST OF POWER TO THE ENGINE AND WHILE GOING UP HILL, SO I FLOOR IT SO THE VEHICLE SO I CAN GET PAST OVER THE HILL THEN I STARTED TO SMELL SOMETHING THROUGH THE VENTS LIKE IT WAS ON FIRE COMING FROM THE ENGINE BAY SO I PULLED OVER AND TURNED OFF THE ENGINE POP THE HOOD BUT DIDN'T SEE NO FIRE, THEN WHEN I TRIED TO START THE VEHICLE BACK UP IT WOULDN'T SO I WAITED FOR FEW MINUTES AND TRIED AGAIN, THE VEHICLE STARTED BACK UP SO I WENT ON DRIVING AGAIN BUT IT DIDN'T SHOW ANY THING ON THE DASH NO CHECK ENGINE LIGHT AT ALL. IT DONE IT AGAIN LOSE OF POWER TO THE ENGINE AND I STARTED SMELLING SOMETHING BURNING LIKE METAL COMING FROM THE VENTS AGAIN LUCKY I WAS CLOSE TO HOME WHEN IT DONE IT AGAIN, I SHUT THE VEHICLE OFF AND PUT THE SCANNER ON IT, IT THROW OUT 3 CODES BUT IT NEVER SHOWED UP ON THE DASH SAYING CHECK ENGINE LIGHT AT ALL. FOR THE 3 CODES ONE WAS FOR FUEL PUMP OTHER WAS FOR 02 SENSOR AND THE OTHER WAS ECM I BELIEVE, WISH I WROTE THEM ALL DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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