Infiniti M35 Complaints

465 consumer complaints on file.

#10946628January 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946516January 19, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946141January 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945668January 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINTI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945839January 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945467January 16, 2017
AIR BAGS
TAKATA RECALL.... I WAS NOTIFIED IN SEPTEMBER OF 2016 THAT THE PASSENGER AIR BAG WAS DEFECTIVE AND I SHOULD NOT ALLOW THE SEAT BE OCCUPIED. I HAVE REPEATEDLY CALL INFINITY REQUESTING MY VEHICLE BE REPAIRED. IT IS NOW JANUARY 2017. I FEEL INFINITY'S POOR HANDLING OF THIS RECALL HAS CREATED AN UNDO BURDEN ON THE RECALL VEHICLE OWNERS. PLEASE LOOK INTO THE POOR EXECUTION OF THIS RECALL. INFINITY OFFERED A RENTAL THRU THE LOCAL DEALER BUT WHEN I CONTACTED THE DEALER AND LEFT A MESSAGE IT WAS NOT RETURNED, I BELIEVE THE DEALERS DO NOT WANT TO BE INVOLVED IN THE RENTAL PROGRAM, BECAUSE MY ORIGINAL DEALER DOES NOT OFFER ANY TEMPORARY FIXES INFINITY SPEAKS OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944487January 12, 2017
AIR BAGS
TAKATA RECALL MY VEHICLE HAS BEEN IN THE SERVICE DEPT SINCE 10/31/2016 I WAS ISSUED A RENTAL CAR BUT I WOULD LIKE NOTHING MORE THAN TO GET THE VEHICLE BACK THAT I AM CURRENTLY PAYING FOR. THIS IS AN INCONVENIENCE FOR MYSELF AND MY FAMILY. DRIVING A RENTAL IS LIKE WALKING ON PINS AND NEEDLES. BEING EXTRA CAREFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944063January 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940239January 6, 2017
AIR BAGS
TAKATA RECALL (INFINITY) I RECEIVED A RECALL NOTICE FROM INFINITY BACK IN MAY OR JUNE, 2015.THE NOTICE STATED MY INFINITY,M35X, 007, WAS BEING RECALL DUE TO A PASSENGER SIDE FAULTY FRONT AIRBAG AND COULD NOT AND SHOULD ALLOW ANYONE TO RIDE ON THE FRONT PASSENGER SIDE. I WOULD BE RECEIVING A SECOND NOTICE IN ABOUT 30 DAYS TELLING ME WHEN TO BRING MY CAR IN FOR THE REPAIRS. I NEVER RECEIVED A SECOND NOTICE AND IN OCTOBER I CALL INFINITY TO ASK THEM ABOUT THERE PAIRS TO MY CAR, I WAS TOLD I WOULD RECEIVED A CALL THE FIRST OF NOVEMBER TELL ME WHEN TO BRING THE CAR IN. ON PHONE CALL ON NOTICE IN NOVEMBER. I CALL INFINITY BACK DECEMBER 28TH TO INFORM THEM THIS HAD BEEN GO ON FOR A GOOD 6 MONTHS AND I NEED MY CAR REPAIRED AND I CAN NOT AFFORD TO DRIVE MY CAR WHILE ONLY BEING ABLE TO USE DRIVER'S SIDE SEAT. ONCE AGAIN I WAS TOLD I WOULD RECEIVE A CALL IN 4 OR 5 DAYS THAT HAS NOT HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939826January 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939791January 4, 2017
AIR BAGS
TAKATA INFLATORS - WHAT CAN I DO TO HAVE THIS RECALL CORRECTED? AS OF TODAY INFINITI HAS TAKEN NO ACTION (OTHER THAN SEND OUT NOTICES THERE IS A RECALL) NOR DO THEY HAVE ANY ESTIMATED TIMEFRAME TO CORRECT THIS RECALL ISSUE. I DO NOT HAVE USE OF MY FRONT SEAT (WITH MY OLDER GRANDCHILD) DUE TO HIS RECALL. IS THERE ANY LAW THAT REQUIRES INFINITI TO FIX THIS ISSUE WITHIN A SPECIFIC TIMEFRAME? THANK YOU FOR YOUR ATTENTION TO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938726December 30, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938811December 30, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937869December 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937530December 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE DEALER REFUSED TO PERFORM THE REPAIR. THE CONTACT STATED THIS WAS DUE TO THEIR REFUSAL TO SIGN A WAIVER ABSOLVING THE TECHNICIAN OF ANY LIABILITY OF DAMAGES CAUSED BY THEM FOR ATTEMPTING TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936238December 19, 2016
AIR BAGS
TAKATA RECALL INFINITI HAS FAILED TO FIX/REPLACE THE AIR BAGS AS PART OF THE RECALL. IT HAS BEEN ~6 MONTHS, WITH NO RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936332December 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936036December 18, 2016
AIR BAGS
TAKATA RECALL INFINITI SENT NOTICE NOT TO USE PASSENGER FRONT SEAT UNTIL AIR BAG IS REPLACED OVER 6 MTHS AGO CALLED SAID WILL BE FIXED IN AUGUST 2016 NOT FIXED CALLED OCTOBER NOT FIXED CALL NOVEMBER NOT FIXED CALL DECEMBER STILL NOT FIXED HOW WOULD YOU LIKE TO HAVE A CAR WITH ONLY 3 SEATS AND HAVE 4 PEOPLE TO CARRY EACH TIME I CALL ITS LIKE THEY DON'T CARE PLEASE PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934671December 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINTI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934216December 9, 2016
AIR BAGS
MY VEHICLE HAS HAD A RECALL FOR THE PASSENGER SIDE AIRBAG. MY LETTER THAT I RECEIVED EARLY THIS YEAR ADVISED ME TO NOT ALLOW A PASSENGER TO BE SEATED ON THE PASSENGER FRONT SEAT. I HAVE BEEN TO THE LOCAL INFINITI DEALER HER IN LEXINGTON KY AND THEY HAVE NOT RECEIVED PARTS? I HAVE RECEIVED NO FOLLOW UP COMMUNICATION. I CANNOT OPERATE A VEHICLE THAT WILL NOT ALLOW ME TO HAVE A PASSENGER SEATED SAFELY. I WILL BE LIABLE FOR ANY INCIDENT THAT MIGHT OCCUR SINCE I HAVE KNOWLEDGE OF THIS RECALL. TOTALLY UNACCEPTABLE THAT IF THIS IS AS DANGEROUS AS IT IS BEING TOUTED THAT PARTS ARE NOT AVAILABLE. WHAT IS MY OPTIONS AT THIS POINT? THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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