Infiniti M35 Complaints

465 consumer complaints on file.

#10960372March 13, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960120March 11, 2017
AIR BAGS
TAKATA RECALL. RECEIVED NOTIFICATION IN JULY 2016. NOW 8 MONTHS LATER, WE HAVE NO FURTHER COMMUNICATION FROM INFINITI WHEN THIS WILL BE REPAIRED AND THE DEALERS DO NOT KNOW, EITHER. INFINITI'S SOLUTION IS TO DO AN INTERIM REPAIR THAT DISABLES THE PASSENGER SIDE AIRBAG- NOT REALLY "A FIX". CAN WE GET AN UPDATE FROM INFINITI WHEN THEY EXPECT TO BE ABLE TO REPAIR THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959984March 10, 2017
AIR BAGS
I RECEIVED A NOTICE NOT TO DRIVE MY CAR WITH A PASSENGER BECAUSE OF A FUILTY AIR BAG. WHAT GOOD IS THE CAR IF I THERES A LIFE TREATING ISSUE IF I USE IT. CALLED CLIENT AFFAIRES TO SET UP A CAR RENTAL, THE DEALER RESPONDED SAID TO CONTACT NATIONAL CAR RENTAL TO ARRANGE A PICK UP. WHEN I CALLED THE RENTAL CO, SAID THERE IS NO SUCH ARRANGEMENT ? I HAVE CONTACTED INFINITI AFFAIRS SEVERAL TIME AND REACHED A DEAD END EACH TIME. MEANWHILE MY CAR IS TO DANGEROUS TO DRIVE, LOSING RESALE VALUE AS IT SIT USELESS. I M IN NEED OF HELP! PLEASE ADVISE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959990March 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/17*LJ UPDATED 08/15/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959737March 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONATCT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958495March 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/12/17 UPDATED 11/3/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958243March 2, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 05/23/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957291February 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) FOR THE PASSENGER SIDE AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954237February 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954119February 12, 2017
AIR BAGS
TAKATA RECALL - WE ARE NEARLY NINE MONTHS INTO THIS AND MY CAR IS STILL NOT REPAIRED - THEY HAVE SCHEDULED ME TWICE ONLY TO CANCEL THE DAY BEFORE DUE TO INSTALLATION ISSUES WITH OTHER CARS OR LACK OF PRODUCT TO DO THE REPAIR. INFINITI OFFERED TO RENT A CAR FOR ME BUT LOGISTICALLY THAT DOES NOT WORK AS WE LIVE OVER AN HOUR FROM THE DEALER AND I DO NOT HAVE SPACE TO STORE ANOTHER VEHICLE IN OUR DRIVEWAY AND THEY WILL NOT STORE THE CAR AT THE DEALERSHIP. I WOULD LIKE INFINITI TO AT THE VERY LEAST TO REIMBURSE ME FOR VALUE OF THE RENTAL ON A MONTHLY BASIS UNTIL THIS IS RESOLVED - RETROACTIVELY TO THE DATE OF THE RECALL. THIS RECALL AND THE RESTRICTIONS ON PASSENGERS HAS BEEN A REAL CHALLENGE TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954023February 11, 2017
AIR BAGS
TAKATA RECALL AIRBAG REPLACEMENT HAS NOT BEEN DONE AFTER ALMOST 9 MONTHS SINCE BEING NOTIFIED. IT SEVERELY LIMITS USE OF MY CAR SINCE THE FRONT PASSENGER SEAT CAN'T BE OCCUPIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953829February 10, 2017
ENGINE, FUEL/PROPULSION SYSTEM
ON SEPARATE OCCASIONS FOR TWO DAYS IN A ROW I ATTEMPTED TO ACCELERATE FROM A STOPPED POSITION. I HAD NO THROTTLE CONTROL AND THE VEHICLE CREPT FORWARD AT IDLE SPEED UNTIL I WAS ABLE TO PULL OUT OF THE FLOW OF TRAFFIC SAFELY. THERE WAS A RECALL A COUPLE OF YEARS AGO REGARDING THIS SAME ISSUE AND I HAD MY VEHICLE REPAIRED UNDER THE RECALL. APPARENTLY THIS ISSUE PERSISTS. AN ENGINE CODE WAS SET AS EVIDENCED BY THE "SERVICE ENGINE SOON" DISPLAY. I HAVE NOT HAD THE OPPORTUNITY TO INVESTIGATE THIS CODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950306February 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT...UPDATED 05/05/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950326February 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949775February 6, 2017
AIR BAGS
TAKATA INFLATORS. RECALL FROM MAY 2016, LETTER SPECIFICALLY SAYS DO NOT ALLOW PASSENGERS TO RIDE IN THE PASSENGER SEAT. I THINK ENOUGH TIME HAS BEEN ALLOWED FOR THE MANUFACTURER TO REMEDY THIS PROBLEM. IN THE MEAN TIME, I HAVE A FAMILY OF 5 AND HAVE TO HAVE SOMEONE RIDE IN THE PASSENGER SEAT. I WOULD LIKE FOR THIS TO BE TAKEN CARE OF MORE PROMPTLY AND NOT ALMOST A YEAR LATER HAVE THE STATUS STATE "RECALL INCOMPLETE - REMEDY NOT YET AVAILABLE?????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949899February 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949553February 4, 2017
AIR BAGS
TAMARA RECALL NOTIFICATION OF RECALL RECEIVED 6/2016. INFINITI UNABLE TO REPAIR DUE TO PARTS. FINALLY ARRANGED REPAIR WITH INFINIT 1/3/2017. NOW INFINITI SAYS PARTS USED TO REPAIR WERE FOR 2008 AND LATER MODELS. PART NUMBERS INSTALLED 985617999E AIR BAG INFLATOR. B4A67EH50D HARNESS KIT SUB. REPAIR INVOICE # INCS10700. INFINITI OF CINCINNATI. DEALERSHIP HAS TRIED TO GET INFORMATION FROM INFINITI AS TO WHETHER OR NOT THIS PART IS ACCEPTABLE FOR 2007 BUT CANNOT GET RESPONSE. DEALER INDICATES PART APPEARED IDENTICAL AND THERE ARE NO LIGHTS INDICATING THE SYSTEM WOULD NOT FUNCTION. THE DEALERSHIP PROVIDED A LOANER FOR 2 WEEKS WHILE THEY TRIED TO GET UPDATE FROM INFINITI. THEY WERE UNABLE TO DO SO. DEALERSHIP HAS TRIED THEIR BEST AT THIS POINT AND I BELIEVE THE ISSUE LIES WITH INFINITI. NO PARTS SPECIFIED FOR THE 2007 MODEL HAVE BEEN AVAILABLE. AT THIS POINT WE ARE NOW 9 MONTHS INTO THIS WITHOUT A RESOLUTION. IF THE PARTS THEY INSTALLED WILL WORK, I SI,PLY NEED INFINITI TO VERIFY THIS AND PROVIDE DOCUMENTATION IN WRITING THAT AN ACCEPTABLE REPAIR HAS BEEN MADE. IF NOT, I NEED THEM TO REPLACE THESE PARTS WITH THE CORRECT ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948112January 28, 2017
AIR BAGS
RECEIVED A RECALL ABOUT 4 MONTHS AGO REGARDING MY VEHICLE. INFINITI HAS YET TO PROVIDE A REMEDY FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948164January 28, 2017
SEATS
I SHARE THE VEHICLE WITH MY WIFE WHO IS ABOUT A FOOT SHORTER THAN I AM- AS I'M ADJUSTING THE SEAT BACK AND LOWERING IT- THE ENTIRE SEAT JUST DROPPED DOWN- I STEPPED OUT OF THE VEHICLE AND TRIED TO ADJUST THE SEAT AND THE MOTOR WOULD ONLY MAKE NOISE- AFTER LOOKING INTO IT I REALIZED THE ENTIRE SEAT WAS BROKEN OFF THE TRACK AND I CAN PHYSICALLY PICK THE ENTIRE CHAIR UP OFF THE GROUND FROM THE BACK. FRONT IS STILL SECURED SOMEWHAT BUT STILL VERY UNSAFE TO DRIVE. CAR IS PARKED IN A DRIVEWAY- NISSAN MOTORS SHOULD BE HELD RESPONSIBLE FOR DESIGNING AN UNSAFE ITEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947328January 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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