Infiniti M35 Complaints

465 consumer complaints on file.

#11002518June 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V028000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (OPENROAD INFINITI, 900 US HWY 1 EDISON, NJ 08817-4848) AND WAS INFORMED THAT A REPAIR APPOINTMENT HAD BEEN MADE FOR SEPTEMBER 4, 2017. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001646June 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V028000 (AIR BAGS) FOR THE FRONTAL PASSENGER AIR BAG INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT CALLED THE LOCAL DEALER (HARTE INFINITI, LOCATED ON 150 WESTON ST, HARTFORD, CONNECTICUT, 06120) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE, BUT WOULD MAYBE BE AVAILABLE IN DECEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001414June 26, 2017
AIR BAGS
TAKATA RECALL. RECALL ISSUED 1/10/2017, MANUFACTURER RECALL NUMBER 1701, NHTSA RECALL NUMBER 17V-028. HAVE NOT HEARD FROM DEALER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929069June 19, 2017
AIR BAGS, STRUCTURE
2007 INFINITI M35. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD EXPOSURE TO SUNLIGHT- MELTS/ STICKY, EMITS A CHEMICAL ODOR AND DISPLAYS CRACKS. *SMD THE CONSUMER STATED THE AIR BAG RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 06/19/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995267June 15, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
IT'S SIMPLE MY FANS ARE NOT WORKING AT ALL WHEN I TURN MY A.C. ON MY CAR RUNS HOT WHEN I CUT IT OF THE TEMPERATURE COMES DOWN AS I DRIVE BUT TODAY MY CAR WENT SO HOT THAT MY CAR TURNED OFF AND I DON'T KNOW WHAT IS CAUSING MY FANS TO NOT WORK PLEASE HELP I CAN'T GET TO WORK AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992078May 29, 2017
UNKNOWN OR OTHER
DASH HAS CRACKED IN NUMEROUS PLACES. THE CAR IS GARAGE KEPT AND I CLEAN THE DASH WITH A LIGHTLY DAMP RAG, NO PRODUCTS. IT BEGAN TO FEEL STICKY/TACKY BEFORE IT CRACKED. INFINITI IS DOING NOTHING TO RESOLVE THIS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10991084May 22, 2017
ELECTRICAL SYSTEM, STEERING
MARCH 7, 2017, NISSAN AGREED TO REPLACE THE STEERING COLUMN LOCK ON THE 2009-2010 ALTIMAS AND MAXIMA DUE TO THE MALFUNCTIONING OF THE ELECTRIC STEERING COLUMN LOCK FREE OF CHARGE. I HAVE THE EXACT PROBLEM WITH MY 2009 INFINITI M35X WHICH NISSAN ALSO MAKE. THERE NEED TO BE A RECALL ON THIS ELECTRONIC PART FOR ALL INFINITI, ALTIMA, AND MAXIMA. IT COST $900 TO $1,500 TO REPLACE THE PART. I HAVE BEEN STRANDED SEVERAL TIMES. SOME TIMES IN DANGEROUS LOCATIONS LATE AT NIGHT WITH MY CHILDREN. THE CAR COST ME ENOUGH, NOW I HAVE TO BUY A PART THAT MIGHT FAIL SOON THEN I WILL HAVE TO SPEND ANOTHER GRAND OR SO. RECALL PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981096April 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE REPAIR PARTS WERE NOT AVAILABLE FOR 2,006 VEHICLES. A DEALER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979873April 21, 2017
STEERING, SUSPENSION, UNKNOWN OR OTHER
INFINITY M35 [XXXXXX] I LOVE MY INFINITY AND WOULD LIKE TO KEEP IT AND DRIVE MANY MORE MILES, BUT I HAVE 3 ISSUES 1) TRAMLINING - CAR MOVES LEFT AND RIGHT, HARD TO DRIVE, A SAFETY CONCERN 2) INTERIOR DASH AND CRACKS AND DETONATING, NEEDS REPLACING 3) INTERIOR HEADLINER IS SAGGING AND NEED REPLACING WHAT ARE MY OPTIONS? CAN NISSAN HELP ME OUT WITH THESE REPAIRS? THANK YOU FOR RESPONDING! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978845April 17, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VALVE NEEDED TO BE REPLACED ON THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED AND SPONTANEOUSLY CAUGHT ON FIRE WHILE PARKED AT HOME THE FOLLOWING DAY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT SEND ANYONE TO INSPECT THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 143,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10971453April 8, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED A LETTER FROM INFINITI THAT MY VEHICLE WAS UNDER RECALL # 16V-349 IN SEPT 2016 AND THAT I WOULD BE CONTACTED WHEN PARTS WERE IN. I HAVE HEARD NOTHING IN 6 MONTHS AND I AM DRIVING AN UNSAFE VEHICLE OR I MUST NOT DRIVE IT AT ALL. THIS IS TOTALLY UNACCEPTABLE AND I AM ASKING FOR NHTSA ASSISTANCE TO GET THE AIRBAG REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970768April 5, 2017
AIR BAGS
TAKATA RECALL - INFINITI M35 2007 RECEIVED THE RECALL NOTICE AROUND 6 MONTHS AGO AND NEVER GOT A SECOND LETTER FOR AN APPOINTMENT. JUST CALLED THE INFINITI DEALER AND WAS TOLD THEY WILL ORDER THE PARTS AND MY APPOINTMENT WILL BE IN TWO MORE MONTHS. WHY WEREN'T THE PARTS ALREADY ON ORDER? WHY DID I HAVE TO CALL? WHY IS IT GOING TO TAKE TWO MORE MONTHS? NO ONE TO RIDE IN THE PASSENGER SEAT FOR 8 MONTHS! TOTALLY RIDICULOUS FOR A MAJOR SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970360April 3, 2017
AIR BAGS, UNKNOWN OR OTHER
I HAVE CONTACTED THE NISSAN CONSUMERS AND FILED A REPORT APPROXIMATELY 2-MONTHS AGO AND WAS GIVEN AN INCIDENT NUMBER. I HAD COMPLAINED ABOUT SEVERAL CRACKS ON MY DASHBOARD IN MY 2007 INFINITI M35. MY VEHICLE OF LOW MILEAGE AND WELL MAINTAINED AND KEPT IN THE GARAGE. I HAVE NEVER UTILIZED ANY OTHER PRODUCTS ON THE DASHBOARDS. I HAVE BEEN REVIEWING SEVERAL POSTINGS BY OTHER CONSUMERS THAT HAVE BEEN DEALING WITH THE SAME ISSUE AND THE DEALERSHIP REFUSES TO INSTALL A NEW DASHBOARD DUE TO THE AGE OF THE VEHICLE. THIS IS A MALFUNCTION OF PRODUCTION ON NISSAN INFINITI PART AND ALL THOSE CONSUMERS AFFECTED SHOULD GET A FREE DASHBOARD REPLACEMENT FOR THE DEFECTIVE OF PART WHEN CAR WAS MADE INTO PRODUCTION. TO-DATE THERE'S A RECALL ON THE AIRBAG WHICH NO PART STILL HAS COME OR DELIVERED YET TO THE DEALERSHIP. I AM ADDRESSING MY GRAVE CONCERN AND HOPE THAT OTHER CONSUMERS WILL FILE A CLASS ACTION SUIT AGAIN THE NISSAN INFINITI FOR SELLING THESE CERTAIN KIND OF VEHICLES WITH DEFECTS AND DO NOT WANT TO HONOR THE REPLACEMENT OF DASHBOARDS THAT WERE IMPROPERLY PRODUCED BY THE MANUFACTURER. FOR A LUXURY CAR TO HAVE SUCH PROBLEMS THEN I AM VERY APPALLED DUE TO THE FACT THAT'S ALL I MOSTLY PURCHASE IS NISSAN VEHICLES. THIS MATTER NEEDS TO BE RECTIFIED WITH ALL CONSUMERS THAT ARE HAVING THE SAME ISSUE AS I AM WITH THIS PARTICULAR VEHICLE AND OTHER MODELS OF THE INFINITI ARE HAVING THE SAME OR SIMILAR PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969418March 29, 2017
UNKNOWN OR OTHER
THE DASH IS CRACKING IN MULTIPLE PLACES AND IS STICKY TO THE TOUCH. INFINITI HAS NOT CHANGED THE AIR BAG YET AND HAS TOLD ME WHEN THEY DO THE DASH WILL PROBABLY BE IN WORSE SHAPE. THE CAR IS KEPT IN A GARAGE AT HOME AND A SUN SHIELD IS PUT IN THE WINDOW WHEN IT IS OUTSIDE. THE CAR HAS BEEN WELL MAINTAINED AND INFINITI DOES NOT SEE THIS AS A PROBLEM WITH THE M35.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968895March 28, 2017
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V028000 (AIR BAGS) AND 13V430000 (VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968595March 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 INFINTI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V028000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967744March 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V349000 (AIR BAGS) AND 16V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967902March 22, 2017
AIR BAGS
"TAKATA RECALL"... RECALL WAS ISSUED NHTSA 16V-349 AROUND MAY 2016. NO RESULTS FROM DEALER AS OF THIS DATE. THIS IS A DISGRACE,WHY BOTHER WITH A RECALL IF IT CAN NOT BE ENFORCED AND PROVIDE RESULTS.?? IS THIS ANOTHER INEFFECTIVE AGENCY? A LOT OF PEOPLE EMPLOYED BUT APPARENTLY PRODUCING FEW RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966307March 16, 2017
SEATS
DRIVERS SIDE SEAT WAS RAISING AND LOWERING ON ONLY 1 SIDE. I GOT INTO THE CAR THIS MORNING AND HEARD A POPPING NOISE. I NOTICED THAT THE BACK OF THE SEAT WOULD NOT RAISE UP. I CAN PHYSICALLY PUSH THE SEAT FORWARD FROM THE BACK AND THE REAR OF THE SEAT RISES UP AND IS NOT ATTACHED TO ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960370March 13, 2017
AIR BAGS
STILL NO PARTS SINCE JULY 2016 CAN NOT USE FRONT PASSENGER SIDE OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Infiniti M35