Infiniti G37 Complaints
538 consumer complaints on file.
- #10888889July 27, 2016ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO OPERATE EVEN AFTER THE IGNITION KEY WAS REMOVED. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS BROUGHT TO THE DEALER WHERE THE FUSE WAS REMOVED TO STOP THE ENGINE. IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. THE VIN WAS NOT PROVIDED. UPDATED 10/19/16*LJ *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10887405July 21, 2016UNKNOWN OR OTHER
THE DASHBOARD HAS NUMEROUS CRACKS AND A VERY STICKY RESIDUE ALL OVER,UNABLE TO CLEAN, EVERY CLEANING CLOTH STICKS TO THE DASH. DASH IS VERY SHINY BECAUSE OF THE STICKY RESIDUE ON IT, MAKING A GLARE WHEN THE SUN IS BRIGHT. I FEEL THIS IS A SAFETY ISSUE DUE TO THE GLARE AND IT IS ALSO VERY UNATTRACTIVE BECAUSE OF THE LINT AND EVERYTHING THAT IS STUCK TO IT ALL THE TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10885505July 18, 2016STRUCTURE:BODY
CRACKING OF DASH. MY CAR WAS PURCHASED WITH VERY DARK GLASSES AND IT DID NOT PREVENT THE ISSUE. CRACKING HAS CONTINUED ALL OVER DASH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10884601July 13, 2016AIR BAGS, VISIBILITY/WIPER
THE MATERIAL THE DASH BOARD IS MADE OF MELTS AT NORMAL TEMPERATURES COMPROMISING THE INTEGRITY OF THE DASH BOARD AND VISIBILITY (IT'S REFLECTIVE).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10881870June 30, 2016WHEELS
MY 2010 G37 INFINITI IS EQUIPPED WITH MICHELIN PILOT SPORT A/S 3 TIRES, SIZE 245/45R18. ONLY HAD THE VEHICLE 30 DAYS AND WHILE DRIVING APPROXIMATELY 55 MPH ON HIGHWAY, THE REAR PASSENGER SIDE TIRE BLEW OUT AND CAUSED THE VEHICLE TO CRASH. THE VEHICLE WAS DAMAGED BAD AND NOT DRIVABLE AND HAD TO BE TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED BECAUSE IT DID NOT INVOLVE ANOTHER VEHICLE. THE TIRE WAS A REPLACEMENT TIRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 52,000 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN. NOT SURE OF THE DAMAGE COST DONE TO VEHICLE. REQUEST RESEARCH HELP
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10876479June 24, 2016AIR BAGS, UNKNOWN OR OTHER
THE PASSENGER SIDE AIRBAG SENSOR IS FAULTY. IT SAYS THAT THE AIRBAG IS OFF EVEN WHEN SOMEONE IS OCCUPYING THE PASSENGER SEAT. INFINITI QUOTED $7,000.00 TO REPAIR THE SENSOR. THE ENTIRE SEAT NEEDS TO BE REPLACED. THIS IS OBVIOUSLY A MANUFACTURERS DEFECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10870080May 20, 2016POWER TRAIN
THIS VEHICLE HAS A GENERIC PROBLEM WITH ACCELERATION: UNDER SOME CIRCUMSTANCES, ESPECIALLY AT LOW SPEED WHEN THE ACCELERATOR PEDAL IS PUSHED HARD FOR RAPID ACCELERATION, THE CAR WILL NOT ACCELERATE, BUT HESITATE, FOR ALMOST 2 SECONDS, BEFORE FINALLY ACCELERATING. IN SOME CIRCUMSTANCES, THIS CAN BE A SERIOUS SAFETY ISSUE: MERGING INTO (RAPIDLY MOVING) TRAFFIC, SEEKING TO CROSS AN INTERSECTION, STRIVING TO AVOID INATTENTIVE OR CARELESS DRIVERS, ETC. I HAVE COMPLAINED ABOUT THIS REPEATEDLY TO THE DEALERSHIP. THEY SAY IT IS A TRANSMISSION ISSUE, BUT THEY ADMIT IT IS A KNOWN ISSUE. YET NOTHING HAS BEEN DONE. I REGARD THIS AS SO SERIOUS THAT I AM READY TO SELL THE VEHICLE (THO WE LIKE IT IN EVERY OTHER RESPECT): AN ONCOMING TRAIN, OR ANY OTHER VEHICLE TRAVELING 60 MPH, TRAVELS 176 FEET IN 2 SECONDS, WHILE WE ARE SITTING IN THE CAR GOING NOWHERE. !
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10864035May 9, 2016ENGINE
WHEN PARKING THE VEHICLE AND GETTING OUT WITH THE KEYS IN HAND AND NOT OUT TURNING OFF THE ENGINE, THERE IS NOT SOME TYPE OF WARNING SO THAT ONE DOESN'T LEAVE A RUNNING CAR IN A CLOSED GARAGE. I KNOW THAT THIS IS THE DRIVERS FAULT BUT IT HAS HAPPENED TO ME TWICE AND TO A COUPLE IN HIGHLAND PARK, ILL THAT WERE ASPHASTICATED AND DIED FROM THIS TYPE OF OCCURRENCE. I HAVE TALKED TO NIASIAN US HEADQUARTERS TWICE AND THEY INFORMED ME THAT THEY DO NOT ACCEPT AN UNREQUESTED CONSUMER COMMENT AND THAT THEY WOULD NOT CONSIDER AND/OR LOOK INTO THIS TYPE OF OCCURRENCE. EVEN THOUGH THERE HAS BEEN DEATHS DUE TO THIS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10862607May 2, 2016ENGINE
MY 2009 INFINITI G37, THIRD OWNER, HAS ALWAYS HAD ITS SCHEDULED MAINTENANCES THROUGH INFINITI. TOOK THE CAR IN BECAUSE OF A RATTLE SOUND COMING FROM THE UNDERCARRIAGE. DEALERSHIP DIAGNOSED IT AS "INTERNAL ENGINE DAMAGE." NO INDICATION FROM THE VEHICLE THAT THEIR IS A PROBLEM WITH THE ENGINE. THERE HAS NEVER BEEN A CHECK ENGINE LIGHT DETECTED OR ANY OTHER SYMPTOM - OTHER THAN THE "RATTLE" SOUND - THAT WOULD DISCERN AN ENGINE PROBLEM WHEN DRIVING THE VEHICLE. INFINITI CONSUMER AFFAIRS WILL NOT HELP ME, AND SAY THAT I HAVE NO RECOURSE. NOW, THE CAR IS AT INFINITI OF WEST CHESTER, PA AND I NEED A BRAND NEW ENGINE! THE CAR HAS LESS THAN 60,000 MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10860967April 22, 2016ENGINE
WITHOUT WARNING RPM'S DROP TO ABOUT 2,000 AND VEHICLE WILL NOT GO OVER 30 MPH AND JUST STALLS WITH NO OPTION TO BREAK. TURNING THE CAR OFF FOR 30 SECONDS SEEMS TO RESET THE ISSUE, BUT THIS VERY DANGEROUS BECAUSE IT HAPPENS RANDOMLY. THERE IS A TSB ON THIS, BUT IT SHOULD BE RECALLED! IT HAS HAPPENED SEVERAL TIMES AND IT'S VERY SCARY AND COULD RESULT IN A FATA CRASH ON THE HIGHWAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10860063April 18, 2016UNKNOWN OR OTHER
NHTSA ACTION # 813795. WITHOUT WARNING RPM'S DROP TO ABOUT 2,000 AND VEHICLE WILL NOT GO OVER 30 MPH. TURNING THE CAR OFF FOR 30 SECONDS SEEM TO RESET THE ISSUE, BUT THIS VERY DANGEROUS BECAUSE IT HAPPENS RANDOMLY. I BELIEVE IT IS THE "ECM". THERE IS A TSB ON THIS, BUT IT SHOULD BE RECALLED! IT HAS HAPPENED SEVERAL TIMES AND I HAVE HAD THE ECM REPLACED, TO NO AVAIL. THE LATEST DATE IS BELOW. ## VIN PASSED ## INFINITII G37 2009 ##
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10853094April 2, 2016VEHICLE SPEED CONTROL
I WAS IN THE PARKING LOT, READY TO PARK MY CAR. I WAS DRIVING VERY SLOW. SUDDENLY, MY CAR ACCELERATED AND I HIT THE BUILDING IN FRONT OF ME. IT TOOK ME BY SURPRISE. EVERYTHING LASTS NO MORE THAN 5 SEC.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10850649March 20, 2016AIR BAGS
AIR BAG LIGHT IS BLINKING AND IT WILL NOT STOP. AFTER A VISIT TO THE INFINITI DEALER HERE IN KANSAS CITY THEY TOLD ME THE "OCCUPATION SENSOR" IS BAD AND THE TOTAL COST TO REPAIR WOULD BE $5488.67 THIS IS A SERIOUS ISSUE WITH THE AIRBAG AS NOW THE OCCUPANTS ARE NOT PROTECTED AND NISSAN AND THE NHTSA NEED TO ISSUE A RECALL. THIS IS 1 OF 1000'S OF COMPLAINTS REGARDING THIS AND THE EXTRAVAGANT COST TO REPAIR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10850133March 17, 2016AIR BAGS
THE AIRBAG LIGHT COMES ON INDICATING THAT THE PASSENGER AIRBAG IS OFF. THIS OCCURS ANYTIME A PASSENGER SITS IN THE FRONT SEAT, REGARDLESS OF WEIGHT OR HEIGHT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10822034January 25, 2016AIR BAGS
THE AIRBAG CONTROL MODULE STOPPED FUNCTIONING AND TRIGGERED A FAULT MESSAGE WHICH THE AUTO DEALERSHIP DIAGNOSED. NO INCIDENT HAS OCCURRED OTHER THAN MY AIRBAGS BEING NONFUNCTIONAL. IS THIS PART OF A LARGER AIRBAG PROBLEM, OR AN ISOLATED PROBLEM?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10812013December 24, 2015WHEELS
I LOVE MY G37. BUT MY TIRE ON THE FRONT DRIVER SIDE HAS A SLOW LEAK AND I TOOK IT INTO THE INFINITI SHOP AND THEY STATED MY TIRE AS FINE. BUT THEY PLACE SOME NITRO IN MY TIRE. YET FOR ABOUT TWO DAYS IN MY DASH BARD THE SENSOR LIGHT FOR THE TIRE CAME ON AGAIN AND MY TIRE LOOKED FLAT AGAIN. THESE TIRE WAS PURCHASED AT THE INFINITI SHOP ALSO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10812014December 24, 2015UNKNOWN OR OTHER
MY G37 09 INFINITI IS GREAT. BUT SOMETIMES WHEN I AM DRIVING IT JERKS AND ON MY DASH BOARD IT INDICATOR SHOWS UP AS SLIP. COULD YOU TELL ME WHAT IS THIS ISSUE?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10810761December 16, 2015ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
IT STARTED WHEN I WAS PULLING INTO THE PARKING LOT IN MY OFFICE BUILDING. WITH NO WARNING, THE CAR STARTED TO ACCELERATE AT AROUND 7-8 RPM MAKING A ROARING NOISE HEARD BY MANY WITNESSES. THIS RESULTED IN LOSING CONTROL OF THE CAR WHICH THEN WENT OFF THE SIDE OF THE LOT INTO A STEEP DECLINE WHERE I HIT A TREE. IF IT WASN'T FOR THAT TREE THERE WAS ANOTHER 60-70 FT DROP INTO A CANYON THAT I INEVITABLY WOULD HAVE FALLEN INTO. YOU MIGHT SAY, "OH I MIGHT'VE PRESSED ON THE ACCELERATION INSTEAD OF THE BRAKES", BUT THERE WERE SKID MARKS LEFT ON THE GROUND THAT WOULD INDICATE I WAS ALREADY PRESSING THE BRAKES TO COME TO A STOP, WHEN IT SUDDENLY ACCELERATED. IN ADDITION, I WOULDN'T HAVE PRESSED THE BRAKES THAT HARD, SO EVEN IF I DID ACCIDENTALLY PRESS THE ACCELERATION, THERE WOULD BE NO WAY THE CAR WOULD HIT 7-8 RPM WITHOUT VIRTUALLY FLOORING IT. THESE ARE HYPOTHETICAL SITUATIONS THAT I AM POSING TO SHOW THAT IT WAS NOT ACCIDENTAL ON MY PART, BUT A DEFECT WITHIN THE CAR. THIS CAR POSED A LIFE THREATENING INJURY THAT I WOULD LIKE FOR FUTURE CAR OWNERS TO KNOW AND TO TAKE INTO ACCOUNT. PLEASE, PLEASE, PLEASE SHARE THIS TO ANYONE YOU KNOW WHO OWNS THIS MODEL CAR AND REPORT TO EVERY VEHICLE INSTITUTION YOU GUYS KNOW OF. THANK YOU. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10809263December 9, 2015VEHICLE SPEED CONTROL
WHEN I TRIED TO PARK THE CAR IN PARKING AREA SLOWLY, BUT THE CAR SUDDENLY ACCELERATE ITSELF WITH BIG ENGINE SOUND AND RUN INTO CANYON OVER PARKING AREA. FORTUNATELY THE CAR STOP AFTER HIT THE BIG TREE OTHERWISE I AM NOT SURE I CAN SURVIVE BECAUSE THERE ARE VERY STIFF CANYON AREA AFTER THAT TREE. PLEASE INVESTIGATE IT WHAT PROBLEM OF THIS CAR CAUSE THIS INCIDENT. THANKS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10790474November 15, 2015STRUCTURE:BODY
THE DASHBOARD IS CRACKING AND MELTING. SOME SMALL GLARE WHILE DRIVING IS NOTICEABLE AS IT WORSENS. INFINITY MANUFACTURER NEEDS TO OWN UP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0