Hyundai Tucson Complaints

6,738 consumer complaints on file.

#10875729June 21, 2016
POWER TRAIN
ISSUE HAS OCCURRED 6 TIMES. AFTER COMING TO A STOP AT A STOP SIGN ON A CITY STREET, THE VEHICLE WILL NOT ACCELERATE WHEN THE TRAFFIC LIGHT TURNS GREEN. THE CAR IS STILL IN DRIVE AND THE ENGINE RPM'S INCREASE TO 4000-5000 BUT, THE CAR DOESN'T MOVE. IT FEELS LIKE THE PARKING BRAKE IS ON (IT IS NOT) AND DEPRESSING THE GAS PEDAL DOES NOTHING MORE THAN REV THE ENGINE. IT'S LIKE STEPPING ON THE GAS WITH THE TRANSMISSION IN PARK OR NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875572June 21, 2016
ENGINE, POWER TRAIN
HYUNDAI TUCSON 2016,1300 MILES. IN HEAVY STOP AND GO TRAFFIC ON GW BRIDGE, TRANSMISSION OVERHEATING WARNING (PULL OVER SAFELY) CAR WOULD NOT MOVE, AFTER 5 HARROWING MINUTES WAS ABLE TO DRIVE, TAKEN TO DEALER, "NEVER HEARD OF THIS BEFORE" COULD NOT FIX BECAUSE NOTHING WRONG. SO MUCH FOR ,100000 MILE WARRANTY. HAVE SINCE DISCOVERED SOMEONE ELSE WENT TO SAME DEALERSHIP AFTER I DID, THE MANAGER,BARRY, SAID"I HAVE NEVER HEARD OF THIS". SO FAR NO ONE HAS BEEN HURT BUT IT'S JUST A MATTER OF TIME. BY THE WAY, ON MY REPAIR RECEIPT THERE WAS A SUGGESTION THAT I LEARN TO DRIVE PROPERLY!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875630June 21, 2016
VEHICLE SPEED CONTROL, SUSPENSION, UNKNOWN OR OTHER
I HAD TO REPLACE THE THROTTLE BODY AND REAR SHOCK AT APPROXIMATELY UNDER 2000 MILES. IT HESITATES BADLY. IT DECELERATES AS I PRESS DOWN ON THE ACCELERATOR. IT HAD LOW COOLANT BEFORE A LONG TRIP SO I FILLED IT UP AS IT ADVISED. WHEN THE VEHICLE WAS HOT THE COOLANT WAS APPROXIMATELY 1/2 INCH TO 1 INCH BELOW THE MINIMUM FILL LINE. AFTER MY TRIP I TOOK IT TO THE CERTIFIED HYUNDAI DEALER SERVICE CENTER FOR TIRE ROTATION AND OIL CHANGE AND THEY ADVISED THE COOLANT WAS LOW AGAIN, BUT THAT THERE ARE NO LEAKS. I TOLD THEM I JUST FILLED IT UP AND SO THEY ARE CHECKING AGAIN FOR LEAKS. IT SLAMMED INTO GEAR AS I WAS GOING ON AN OFF RAMP FROM AN INTERSTATE. IT JERKED AND SHIMMIED LIKE IT WAS GOING TO DIE WHEN I WAS AT A STOPLIGHT. IT IS BRAND NEW. IT SHOULD NOT BE HAVING SO MANY ISSUES AND NO ONE WILL HELP ME WITH IT I JUST KEEP HEARING "THERE IS NOTHING WRONG WITH IT, IT IS JUST THE WAY HYUNDAI DESIGNED THE VEHICLE." HYUNDAI NEEDS TO WORK ON THIS. THERE SHOULD BE MULTIPLE RECALLS ON THIS VEHICLE. IT HAS A POPPING SOUND EVERY TIME I REACH 20 MPH AFTER TAKING IT OUT OF PARK. IT HAS A RATTLE IN THE FRAME/REAR PASSENGER DOOR AREA. NO PLACE CAN FIX THESE SOUNDS. I JUST HAVE TO DEAL WITH IT ALL. IT HAS BEEN NOTHING BUT A NIGHTMARE SINCE PURCHASED IN NOVEMBER 2015. THIS REALLY NEEDS MULTIPLE RECALLS ON IT. I JUST GOT AN EMAIL ABOUT A HOOD LATCH RECALL TOO. NOT EVEN FROM HYUNDAI... FROM CAR FAX. HYUNDAI DID NOT CONTACT CONSUMERS REGARDING THE HOOD LATCH RECALL. THEY SHOULD BE REQUIRED TO. THE DEALER DID NOT CONTACT ME ABOUT IT EITHER. THE DEALER, BOB POYNTER COLUMBUS, IN REFUSES TO SERVICE MY BRAND NEW VEHICLE UNDER WARRANTY AND THEY WILL NOT SPEAK WITH ME AT ALL. THEY WILL NOT TELL ME WHERE THEY OBTAINED MY VEHICLE FROM AS A DEALER TRADE EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875269June 20, 2016
POWER TRAIN
I PULLED INTO THE DRIVE THRU LINE AT BANK BEHIND ANOTHER VEHICLE. I PLACED THE TUCSON INTO PARK, BUT LEFT THE ENGINE RUNNING WHILE THE PERSON IN FRONT OF ME PROCESSED THEIR TRANSACTION. WHEN IT WAS MY TURN I MOVED THE VEHICLE INTO PARK AND PRESSED THE GAS PEDAL TO MOVE FORWARD BUT THE VEHICLE DID NOT MOVE. THE RPMS MOVED INTO THE 3000 AND 4000 RANGE BUT THE CAR DID NOT MOVE. EMERGENCY BRAKE WAS NOT ON. VEHICLE WAS IN DRIVE. NO ERRORS OR WARNING LIGHTS ON DASHBOARD. I MOVED THE VEHICLE INTO AND OUT OF PARK AND NEUTRAL SEVERAL TIMES BEFORE THE TRANSMISSION ENGAGED AND ALLOWED ME TO EASE FORWARD. I PLACED THE CAR BACK INTO PARK WHILE MY TRANSACTION WAS PROCESSED. AFTER MY TRANSACTION WAS COMPLETE I PLACED THE VEHICLE BACK INTO DRIVE AND ATTEMPTED TO PULL FORWARD. ONCE AGAIN HIGH RPMS AND ENGINE REVVING VERY LOUDLY BUT NOT MOVING ANYWHERE. I TRIED THE SHIFTING GEARS TRICK SEVERAL TIMES AND IT STILL DID NOT WORK. THE DRIVE THRU LANE HAD TO BE SHUT DOWN WHILE I WAS TRYING TO GET MY VEHICLE TO MOVE. AFTER TURNING IT OFF AND BACK ON A FEW TIMES IT FINALLY WORKED AND I WAS ABLE TO GET INTO A PARKING SPOT. I CALLED MY HUSBAND. HE ARRIVED APPROXIMATELY 30 MINUTES LATER. HE STARTED THE VEHICLE AND DROVE AROUND THE PARKING LOT. HE REPORTED THAT WHEN THE VEHICLE CAME TO A COMPLETE STOP (THOUGH STILL IN DRIVE) HE WOULD THEN ATTEMPT TO ACCELERATE AND THE ENGINE WOULD REV TO HIGH RPMS FOR 3-10 SECONDS BEFORE FINALLY ENGAGING AND CAUSING A QUICK JERKY JACK RABBIT START. EVEN WITH THE DUAL CLUTCH TRANSMISSION, THE PREVIOUS 7,400 MILES DRIVEN IT WOULD ONLY REV TO APPROX 1200 RPMS PRIOR TO ACCELERATING. DECIDED TO TAKE TO DEALERSHIP. CAR TURNED OFF WHILE REMOVING ITEMS. WHEN TURNED BACK ON AND DRIVING TO DEALERSHIP PROBLEM DID NOT OCCUR. DEALERSHIP KEPT VEHICLE FROM FRIDAY AFTERNOON TO MONDAY. THEY STATED THEY WERE UNABLE TO RECREATE AND THAT THERE WERE NO ERROR CODES IN THE COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875314June 20, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874880June 17, 2016
POWER TRAIN
TUCSON WITH 4139 MILES, CAME TO A TRAFFIC LIGHT, STOPPED, WENT TO MOVE, TACH CLIMBED TO 6 GRAND AND TUCSON WOULD NOT MOVE. SHIFTED FROM DRIVE TO PARK A FEW TIMES AND THE TRANSMISSION FINALLY ENGAGED AND THE TUCSON PROCEEDED FORWARD IN A JERKY MOTION BUY FINALLY SMOOTHED OUT. WENT ANOTHER 600+ MILES WITHOUT IT OCCURRING AGAIN. NO CHECK ENGINE LIGHT CAM ON AND NO DIAGNOSTIC CODES THROWN. I CONTACTED HYUNDIA C/C BY EMAIL EXPLAINING THE ISSUE WHICH FROM RESEARCHING, FOUND THAT IT IS NOT AN ISOLATED INCIDENT. THIS IS S SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874918June 17, 2016
POWER TRAIN
THE FIRST TIME I WAS AT A RED LIGHT, WHEN IT TURNED GREEN AND I PRESSED THE ACCELERATOR THE CAR WOULD REV BUT NOT MOVE. TRIED A FEW TIME THEN HAD TO GO INTO PARK AND DRIVE AGAIN AND THEN IT WORKED. THE SECOND TIME I WAS BACKING UP FROM A PARKING SPACE AND REVVED THE MOTOR 6 TIMES AND THE CAR WOULD NOT MOVE. HAD TO PUT IN PARK AND THEN IN REVERSE. IT MOVED VERY SLOWLY AND WAS REVVING BECAUSE I HAD TO PUSH ON THE ACCELERATOR MORE THAN I WANTED . I WAS AFRAID BOTH TIMES THE CAR WOULD SHOOT FORWARD (OR BACKWARD THE SECOND TIME). THE SHIFTING IS ALSO STRANGE IN THE CAR, IT JERKS FORWARD WHEN YOU PRESS ON THE ACCELERATOR BECAUSE IT STARTS SO SLOWLY AND THEN SEEMS TO JUMP INTO GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874419June 15, 2016
SERVICE BRAKES
I WAS DRIVING WHEN INFORMED THAT BOTH BREAK LIGHTS WENT OUT AT THE EXACT SAME TIME AN I NO LONGER HAVE ANY BREAK LIGHT TO SIGNAL IF I WAS BREAKING. I TOOK CAR TO THE MECHANIC AND WAS TOLD IT WAS NOT THE FUSES NOR WAS IT THE STOP SWITCH THAT IS CAUSING IT TO MALFUNCTION. IT HAS TO DO WITH THE WIRING ISSUE OF THE CAR. I THEN WAS INFORMED THAT THERE HAD BEEN A RECALL ON THE TYPE OF VECHILE THAT I HAVE AND SEVERAL PEOPLE BEEN HAVING THE SAME ISSUE WITH THE MAKE AND MODEL OF THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873787June 13, 2016
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
05/06/2016 @ 1600 COND-RAINY. WHILE AT A STOP LIGHT I PRESSED THE ACCELERATOR AND THE SUV DID NOT MOVE. THE ENGINE REVVED BUT THE SUV DID NOT GO FORWARD. IT SLOWLY ENGAGED AND LURCHED FORWARD AFTER APPROX 3-5 SECONDS. 5/19/2016 @ 1800 COND-RAIN /NOT DRIVEN IN APPROX 4 DAYS. LESS THAN A MILE FROM START AND HAD BEEN DRIVING FOR APPROX 3-5 MINS-WHILE WAITING AT A STOP LIGHT I ATTEMPTED TO ACCELERATE WHEN THE LIGHT CHANGED AND THE VEH DID NOT MOVE. I PRESSED THE ACCELERATOR TO THE FLOORBOARD AND THE ENGINE REVVED FOR APPROXIMATELY 5-7 SECONDS BEFORE THE VEH LURCHED/JUMPED FORWARD AND SLOWLY MOVED. I AGAIN IMMEDIATELY WENT TO HYUNDAI. I WAS GIVEN A LOANER VEHICLE - 2016 TUCSON. 5/21/2016 @ 1350 SAME NON-MOVEMENT WHILE ACCELERATING FROM A STOP OCCURRED W/THE LOANER VEHICLE. IT HAD NOT BEEN DRIVEN IN 2 DAYS COND-RAINY. THIS OCCURRED APPROX 3 MINS AFTER START AND W/IN A MILE. HYUNDAI CORP ARE NOT TAKING RESPONSIBILITY FOR THE ISSUES WITH THIS VEH. 3 SIMILAR ISSUES FROM CUSTOMERS WERE REPORTED TO THIS DEALERSHIP. I DO NOT FEEL SAFE DRIVING THIS VEH OR ALLOWING ANY MEMBER OF MY FAMILY TO DRIVE THIS VEH. IT IS AN ACCIDENT IN WAITING EITHER FROM BEING HIT FROM BEHIND BY ANOTHER VEH OR FROM STRIKING ANOTHER B/C OF THE LURCHING. I HAD TO PUT MY HAZARDS ON AND HOPE THAT I DID NOT GET HIT FROM BEHIND. I AM NOT SATISFIED AND WANT A REFUND FOR BOTH OF THE VEH'S I PURCHASED DUE TO THIS HUGE SAFETY ISSUE. AT RANDOM TIMES, USUALLY FROM A STOP, BUT SOMETIMES WHEN PULLING INTO TRAFFIC, THE VEH DOES NOT MOVE. I CONSIDER THIS TO BE A VERY HAZARDOUS DEFECT. HYUNDAI IS UNABLE TO REPLICATE THE ERROR, SO ENG. ADVISES TO RELEASE THE VEH BACK TO ME, THEY ARE UNAWARE OF ANY SIMILAR PROBLEMS. I WILL NEVER DRIVE ANOTHER HYUNDAI VEH AGAIN B/C IT IS UNSAFE AND THE LACK OF RESPONSIBILITY TO RECTIFY THEIR MANUFACTURING PROBLEM. IT IS NOT A DRIVER'S OPERATIONAL ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873870June 13, 2016
ENGINE
THIS CAR NEEDS TO BE RECALLED AND THE TRANSMITTING REPLACED. IT IS DANGEROUS. FIRST IT WAS THE SHUDDER AND ERRATIC HESITATION STARTING OUT IN 1ST GEAR. LIKE YOU HAVE A CHOICE WHAT GEAR YOU START IN. SO IT'S CRAZY FRUSTRATING. NOW IT HAS ADVANCED TO NOT ENGAGING 1ST GEAR FROM TIME TO TIME. TWICE WHILE IN THE MIDDLE OF A BUSY INTERSECTION. THEN ONCE ENGAGED, THE CAR BURNED RUBBER THROUGH A LEFT TURN TO EXIT THE INTERSECTION. I'M LUCKY TO HAVE NOT HAD AN ACCIDENT OR RAN ANYONE OVER INT HE PROCESS. EVERY TIME I BRING IT TO THE DEALER, THEY TALK TO ME LIKE IT IS THE DESIGN OF THE DUEL CLUTCH AND NOTHING I CAN DO SINCE IT WAS DESIGNED THAT WAY... WHAT?!! I'M TAKING A MORE ACTIVE APPROACH NOW TO KEEP MYSELF OR SOMEONE IN MY FAMILY FROM DYING AS A RESULT OF THIS PROBLEM THAT HYUNDAI IS CLEARLY REFUSING TO ADMIT TO. THERE IS MANY ACCOUNTS POSTED ON THE INTERNET EXACTLY THE SAME AS MINE. THE SERVICE MANAGER SAID THE DON'T READ INTERNET PROPAGANDA.. I JUST CAN'T BELIEVE THIS COMPANY EXISTS IN AMERICA. AND FYI - THE CAR I HAD 10 YEARS PRIOR WAS THE 2006 HYUNDAI TUCSON. THEY REBUILD THE 2016 AND THIS IS WHAT I GET FOR MY LOYALTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873945June 13, 2016
STRUCTURE:BODY
A PANEL COVERING THE PANORAMIC SUNROOF MECHANISM DETACHED ON THE I90 WHILE TRAVELLING AT 70MPH. THE PANEL WAS NOT FOUND. THE DETACHMENT WAS AUDIBLE HEARD AS THE PANEL SWUNG AROUND AND STRUCK THE CAR. FORTUNATELY THERE WAS NO=ONE TRAVELING BEHIND ME AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873948June 13, 2016
ENGINE
WHILE DRIVING ON THE I90 THROUGH SNOQUALMIE PASS IN WASHINGTON, MOVED TO OVERTAKE ANOTHER VEHICLE IN THE OVERTAKING LANE. AS I MOVED INTO THE LANE AND ACCELERATED, THE ENGINE DROPPED DOWN A GEAR AND A WHINING NOISE WAS HEARD. AT THIS POINT I HAD TOTAL LOSS OF POWER AND WAS TRAVELLING AT ~70MPH. I WAS ABLE TO SAFELY PULL OVER ONTO THE SIDE OF THE ROAD AND THE CAR WAS TOWED. THERE WAS MEDIUM TRAFFIC AT THE TIME HOWEVER I WAS ON A SLIGHT DOWNHILL SO DIDN'T RAPIDLY LOSE SPEED. HYUNDAI CARPROS IN RENTON REPORTED THAT THE PISTON HAD FAILED AND HAD PUNCTURED THE ENGINE CASING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873979June 13, 2016
ENGINE, FUEL/PROPULSION SYSTEM, SEATS
"TAKATA RECALL" -THE TRANSMISSION DOES NOT ENGAGE AT THE PROPER TIMES. HEADRESTS MAKE YOUR HEAD BEND SO FAR FOWARD YOUR CHIN IS ALMOST TOUCHING YOUR CHEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873750June 12, 2016
ENGINE, VEHICLE SPEED CONTROL
REPORTED HESITATION WHEN TRYING TO ACCELERATE FROM A STOP, IN TRAFFIC, OR WHEN EXITING A TURN. SERVICE TECH ACKNOWLEDGED AS DID THE SALES TEAM THAT THEY EXPERIENCED THE ISSUE IN THE VEHICLE BUT SINCE THERE ARE NO RECALLS THAT APPLY TO THE VEHICLE THERE IS NOTHING THEY CAN DO UNTIL CORPORATE DECIDES TO ADDRESS THE ISSUE. HAVE HAD SEVERAL TIMES WHEN THE VEHICLE WOULD NOT ACCELERATE WHEN TRYING TO MERGE WITH TRAFFIC AND HESITATES OR LUNGES WHEN COMING TO A STOP SOME TIMES. CONTINUES TO HAPPEN WHEN DRIVING SINCE FIRST PURCHASED ON 5/21/2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873657June 10, 2016
POWER TRAIN, SUSPENSION
I HAVE 4000 MILES ON THIS CAR AND ALREADY HAVE HAD IT IN THE SHOP 5 TIMES! TRANSMISSION- IS VERY JERKY, DOESN'T HAVE PICK UP MOST THE TIME, DOESN'T SHIFT RIGHT AWAY IT TAKES A MOMENT TO KICK IN WHILE RPM'S ARE JUMPING. HESITATION FROM A DEAD STOP, ONCE AT A DEAD STOP AND YOU SLOWLY TAKE FOOT OFF BREAK THE RPM'S DROP AND THE CAR SHUTTERS AND FEELS LIKE ITS GOING TO DIE! DEALER SAID ITS NORMAL FOR A DUAL CLUTCH BECAUSE ITS LIKE A MANUAL AND THAT I NEED TO DRIVE 2 FOOTED OR DEAL WITH IT. I ALSO HAD IT TO DEALER SAY PRIOR TO THIS TIME, IT'S BECAUSE THE DUAL TRANSMISSION IS STAYING IN SECOND GEAR AND THAT'S NORMAL AND THAT'S WHY IT FEELS LIKE ITS GOING TO DIE. TRANSMISSION NEVER SHIFTS THE SAME.. WHEN IN ECO IT WORSE AND WHEN IN SPORT MODE IT VERY JERKY AND THE SHIFTING IS AWFUL AND NEVER SMOOTH. BOTTOM LINE IS THIS.. FEELS LIKE THE TRANSMISSION HAS NO IDEA WHEN TO SHIFT AND OR HOW TO SHIFT. THE RPM'S GO UP BUT THE CAR DOESN'T SEEM TO PICK UP SPEED LIKE IT SHOULD AS FAR WHERE THE RPM'S ARE AT, ALWAYS REVS UP BEFORE IT WILL EVEN MORE. ALSO WHEN AT HIGHWAY SPEEDS IT TAKES A LOT TO KICK IT DOWN TO PICK UP SPEED WHICH IS VERY DANGEROUS. THE VIBRATION AT HIGHER SPEEDS IS HORRIBLE . HAD TIRES ROTATED AND BALANCED 2 TIMES ALREADY AND IT TILL HAS NOT FIXED THE PROBLEM. DEALERSHIP DOESN'T SEEM TO FIND T TO BE THAT BIG OF A DEAL. HWY SPEEDS THE CABIN SOUND LIKE YOU HAVE ONE WINDOW OPEN AND YOU GET THAT SOUND OF BEING IN A TUNNEL. SINCE DAY 1 WHEN PUTTING CAR IN REVERSE AND THEN TO DRIVE, THERE IS A CLUNKING POPPING SOUND FROM THE BACK OF CAR AFTER IT HITS ABOUT 20 MPH. HAD THAT LOOKED AT 3 TIMES AND THEY CAN'T FIGURE IT OUT. IT IS MUCH LOUDER AND MORE OFTEN NOW WITH MORE MILES DEAL SAYS ALL MY PROBLEMS ARE NORMAL AND NOTHING THEY CAN DO BUT TO DEAL WITH IT. WORST CAR I HAVE EVER OWNED!!!!! HAD IN SHOP 6 TIMES ALREADY IN 9 MONTHS AND HYUNDAI WILL DO NOTHING TO HELP . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873526June 9, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
PURCHASED JANUARY 2016 - LIMITED AWD WITH FACTORY INSTALLED TOW HITCH. IMMEDIATELY NOTICED FLICKERING INTERIOR LIGHTS AND BOTH HEAD LIGHTS LEAKED, ONE SIDE HAS BEEN REPLACED. LATER ON DEVELOPED HARD START UPS, SHIFTING AND ACCELERATION ISSUES. ALONG WITH INTERMITTING FRONT SAFETY SENSORS AND A GLITCHING CENTER CONSOLE/BACK UP CAMERA. 7,500 MILES IN THE AC STOPPED WORKING FROM FREEZING OVER. TOOK TO DEALER WHILE ON VACATION AND DISCOVERED A MELTED FUSE BOX COVER AND BURNT TOW HITCH/ECU WIRES WITH AN ABUNDANCE OF CORROSION. DEALERS COULD NO CONFIRM RESPONSIBILITY OF THE TOW HITCH HARNESS, CLAIMED IT WAS NOT FACTORY INSTALLED WHEN IT WAS FACTORY INSTALLED AND EVEN ON THE ORIGINAL WINDOW STICKER. WE CALLED HYUNDAI CORPORATE EVERYDAY FOR OVER A WEEK BEGGING FOR HELP WITH NO CALL BACKS. ROADSIDE WOULD NOT COVER A TOW TO THE SELLING DEALER. ENDED UP DRIVING OURSELVES AN HOUR SOUTH TO THE DEALER WHERE IT WAITS FOR A HYUNDAI ENGINEER TO FLY IN AND LOOK AT IT. THERE ARE RECALLS FOR THIS WIRING HARNESS IN OTHER MODELS, THE DEALER WASN'T EVEN ABLE TO ORDER A REPLACEMENT PART BECAUSE IT WAS DISCONTINUED. WE WERE NEVER NOTIFIED OF THIS AND THERE ARE NO RECALLS CURRENTLY OUT FOR OUR CAR. WE CONSIDER THIS A LIFE THREATENING ISSUE AS THE MELTING WIRES ARE A SERIOUS FIRE HAZARD ALONG WITH THE UNRELIABLE TRANSMISSION AND SAFETY SENSORS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10873351June 9, 2016
POWER TRAIN
I LOVE MY CAR AND I JUST HAD IT IN FOR ITS 15,000 MILE CHECKUP LAST WEEK AND THEN ON SATURDAY I AM AT A RED LIGHT ON A BUSY ROAD AND LIGHT TURNS GREEN AND MY CAR WON'T MOVE, IT WAS ACTING LIKE I HAD IT IN PARK BUT IT WAS IN DRIVE. SO I PUT IT IN PARK AND THEN DRIVE NOTHING SO I DID THIS A FEW TIMES AND THEN IT FINALLY WENT. I WAS VERY THANKFUL THAT EVERYONE STUCK BEHIND ME DID NOT GET IMPATIENT. THE CAR DID THE SAME THING LATER IN THE DAY IN A PARKING LOT AND THEN THE NEXT DAY IN MY DRIVEWAY. I DO NOT FEEL SAFE DRIVING THIS CAR. SO MONDAY MORNING I CALLED THE DEALER THEY SAID TO CALL ROADSIDE ASSISTANCE AND HAVE IT BROUGHT TO THEM. ON WEDNESDAY I WENT AFTER WORK TO PICK UP MY CAR - THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND NO ERROR CODES CAME UP. I AM ACTUALLY NERVOUS DRIVING MY CAR NOW, I AM HOPING THAT IT DOES NOT HAPPEN AGAIN, BUT IF IT DOES AND THEY DO NOT FIX IT I WILL BE GETTING ANOTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873014June 7, 2016
POWER TRAIN
AT SEEMINGLY RANDOM TIMES, THE TRANSMISSION WILL SLIP COMPLETELY OUT OF GEAR AND THE ENGINE WILL JUST REV BUT NOT MOVE THE CAR. FEELS LIKE THE CAR IS IN NEUTRAL GEAR AND JUST REVVING THE ENGINE. ALMOST GOT HIT FROM A CAR AS WE PULLED OUT TO TURN RIGHT FROM A STOPPED POSITION AT A STOP LIGHT, PUSHED ON THE ACCELERATOR, AND THE CAR WOULD NOT MOVE AT ALL. JUST REVVED FOR ABOUT 5-6 SECONDS BEFORE FINALLY GOING INTO A GEAR AND MOVING THE CAR. VERY DANGEROUS SITUATION!! JUST WENT TO THE DEALER TO DAY TO HAVE IT LOOKED AT AND THEY SAID NOTHING WAS WRONG AND THE CAR WAS "WORKING AS DESIGNED."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873029June 7, 2016
POWER TRAIN
VEHICLE DOES NOT MOVE FROM A STOPPED POSITIONING A CITY STREET HAS OCCURRED RANDOMLY 4 TIMES IN FIRST 2900 MILES. VEHICLES CURRENTLY HAS 3100 MILES. AFTER STOPPING AT A STOP SIGN, I DEPRESSED ACCELERATOR TO START MOVING AGAIN AND THE ENGINE REVS TO 3000-4000 RPMS,, BUT CAR DOES NOT MOVE. IT DOES NOT MOVE!!!! RELEASE ACCELERATOR, DEPRESSED ACCELERATOR AGAIN AND CAR JERKILY MOVES FORWARD AFTER 4 TO 5 SECOND HESITATION. TAKEN TO DEALER TWICE, AT FIRST VISIT NO ERRORS CODES FOUND AND DEALER ATTEMPTED TO EXPLAIN AWAY PROBLEM "AS THIS IS HOW THE NEW TRNSMISSION WORKS, IT HAS A SMALL HESITATION". SECOND TIME AT DEALERSHIP LAST WEEK FOR THIS RECURRENT PROBLEM. AFTER STOPPING, ENGINE REVS BUT CAR FAILS TO MOVE. AGAIN, NO ERROR CODES FOUND NOR DID CAR EXHIBIT PROBLEM FOR SERVICE TECH. DEALERSHIP TOLD ME TO CALL HYUNDAI CONSUMER RELATIONS TO LOG THE PROBLEM. THIS IS A SAFETY PROBLEM THAT NHTSA SHOULD LOOK INTO AS MANY OTHER ARE ALSO HAVING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873046June 6, 2016
SEAT BELTS
2015 HYUNDAI TUCSON. SEAT BELT RETRACTOR MECHANISM TO LOCKED UP, DUE TO THE VEHICLE BEING IN AN ACCIDENT BEFORE THE CONSUMER TOOK OWNERSHIP. *SMD THE CONSUMER STATED WHEN HE ENTERED THE VEHICLE, HE DISCOVERED THE SEAT BELT WOULD NOT RETRACT. IT WOULD ONLY COME OUT ABOUT SIX INCHES AND THEN LOCK. HE REMOVED THE PLASTIC COVER ON THE LOWER SECTION OF THE B PILLAR AND FOUND SEVERAL PARTS OF THE RETRACTOR LAYING IN THE BOTTOM OF THE PILLAR. THE CONSUMER WAS INFORMED THE VEHICLE WAS IN A PREVIOUS ACCIDENT, AND AS A RESULT, THE SEAT BELT PRE-TENSIONER WOULD HAVE DEPLOYED. THE CONSUMER STATED IF A VEHICLE IS IN AN ACCIDENT, THE PRETENSION ENGAGES THE LOCK UP MECHANISM AND ULTIMATELY, THE ENTIRE SEAT BELT UNIT WOULD NEED TO BE REPLACED. THE CONSUMER BELIEVED, THE AUTO BODY SHOP TAMPERED WITH THE SEAT BELT RETRACTOR UNIT, TO MAKE IT WORK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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