Hyundai Tucson Complaints

6,738 consumer complaints on file.

#10928467November 29, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNED A 2005 HYUNDAI TUCSON. THE CONTACT STATED THAT THE SUB FRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED THAT THE SUB FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS AT 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928410November 28, 2016
POWER TRAIN
INTERMITTENT ACCELERATION ISSUES. UPON TRYING TO ACCELERATE FROM A STOP, THE CAR STARTS TO GO BUT WILL NOT ACCELERATE EVEN WITH THE GAS PEDELL TO THE FLOOR. THIS IS A DANGEROUS SITUATION IF YOU ARE TRYING TO MERGE INTO TRAFFIC. AS WAS THE CASE THE LAST TIME THE VEHICLE DID IT, ALMOST CAUSING A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927573November 22, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE CONTNUES UNDER IN MOTION CITY STREEET DRIVING CONDITIONS CAUSE THE VEHICLE TO NOT MOVE IF THE ACCELERATOR PEDAL IS PRESSED AND RELEASED REPEATEDLY.EXACTLY AS RECALLED FOR OTHER 2016 TUSCON BUT THIS DOES NOT MATCH VIN DATABASE. DEALER DENIES THERE IS A PROBLEM AND STATES THE VEHICLE IS BEING DRIVEN WRONG QUOTING THE DRIVERS HAND BOOK WHICH BASICALLY SAYS THE VEHICLE NOT USABLE IN STOP AND GO CONDITIONS.THERE ARE HUNDREDS OF SIMULAR COMPLAINTS OF 2016 TUSCON THAT DID NOT FIT IN VIN NHTSA OR HYUNDAI DATABASE, OR CONTINUED TO HAVE SAME PROBLEM AFTER RECALL REPAIR PERFORMED OR DEALERS DENYING THERE WAS ANY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927296November 21, 2016
POWER TRAIN
THE VEHICLE IS HYUNDAI'S NEW FUEL CELL MODEL. ON 3 SEPARATE OCCASIONS OVER 7 MONTHS THE VEHICLE LOST POWER WHILE ON A HIGHWAY. THE LAST OCCASION, NOVEMBER 7, 2016, I WAS IN THE LEFT LANE NEAR THE FAST LANE ON THE GLENDALE FREEWAY AT ABOUT 9:30 AM. THE VEHICLE SUDDENLY LOST POWER AND, SINCE THERE IS NO LEFT HAND SHOULDER, I HAD TO COAST ACROSS SEVERAL LANES OF FAST MOVING TRAFFIC TO TRY TO REACH AN EXIT RAMP. AFTER SEVERAL MINUTES OF NOT KNOWING WHAT WAS HAPPENING TO THE VEHICLE, I GAVE THE GEAR SHIFT LEVER A NUDGE TO THE RIGHT. I HEARD A SLIGHT MECHANICAL SOUND AND THE TRANSMISSION RE-ENGAGED AND I REGAINED FULL POWER. THE VEHICLE HAD NEARLY A FULL TANK OF FUEL AT THE TIME. THIS SAME THING HAPPENED TO ME IN THE APRIL/MAY TIME FRAME WHEN DRIVING ON A HIGHWAY IN SAN DIEGO COUNTY (ABOUT 1/2 TANK OF FUEL) AND THEN AGAIN IN EARLY JULY, 2016. WHEN I WAS DRIVING ON THE GOLDEN STATE FREEWAY NEAR GRIFFITH PARK (NOT SURE OF THE FUEL THIS TIME). BOTH TIMES, WITHOUT WARNING, THE VEHICLE SUDDENLY LOST POWER. IT COASTED FOR SEVERAL SECONDS BUT THESE TWO TIMES -- AFTER LESS THAN A MINUTE -- THE POWER REENGAGED, OR SELF CORRECTED, ON ITS OWN. THE NOVEMBER 7TH INCIDENT LASTED SEVERAL MINUTES, AND THE ENGINE DID NOT SELF CORRECT. ON NOVEMBER 8TH, I DROVE THE VEHICLE TO KEYES HYUNDAI IN VAN NUYS. SINCE IT HAD BEEN OVER 4 MONTHS AND SEVERAL THOUSAND MILES SINCE THE SECOND INCIDENT, I WAS NOT SURPRISED THAT THEY COULD NOT DUPLICATE THE TRANSMISSION FAILURE. I DO NOT BELIEVE THE VEHICLE IS SAFE TO DRIVE, HOWEVER, AND, SINCE THEY HAVE NOT BEEN ABLE TO IDENTIFY AND CORRECT THE DEFECT, HAVE ASKED HYUNDAI TO CANCEL THE LEASE ON THE VEHICLE RATHER THAN CONTINUE TO RISK MYSELF AND MY FAMILY IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927096November 20, 2016
UNKNOWN OR OTHER
CAR STALLS/HESITATES AND WON'T ACCELERATE FROM A DEAD STOP AND STALLS WHEN MAKING TURNS OR ON HILLS/ELEVATIONS. THIS HAPPENS ON HIGHWAYS, LOCAL AND CITY STREETS AND THE CAR FEELS UNSAFE TO DRIVE. I AM SO CONCERNED THAT MY YOUNG CHILDREN AND I AM GOING TO GET IN SOME TYPE OF AN ACCIDENT IN THIS VEHICLE AND HOPEFULLY IT IS NOT A SERIOUS OR DEADLY ONE! HYUNDAI DEALER HAS BEEN INFORMED BY ME OF THIS ISSUE AND JUST SIMPLY INSISTS THAT THIS IS DUE TO THE DCT OF THE VEHICLE!!! THIS IS NOT AN ACCEPTABLE ANSWER TO WHAT FEELS TO BE A DEADLY ISSUE FOR OWNERS OF THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926575November 17, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
I JUST PURCHASED A HYUNDAI TUCSON AND IT'S NOT ACCELERATING PROPERLY. IT DOESN'T RESPOND WHEN YOU PRESS THE GAS. I'VE HAD THIS VEHICLE FOR 1 WEEK AND IT'S GETTING WORSE. I'M SCARED THIS VEHICLE IS NOT SAFE AND MAY CAUSE ME TO BE IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925492November 11, 2016
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WE JUST PURCHASED A 2017 HYUNDAI TUCSON SPORT. THE CAR HAS A SERIOUS ISSUE OF NO ACCELERATION AFTER A STOP, MERGING, PASSING ON THE HIGHWAY AND TURNING AT AN INTERSECTION. THE CAR HESITATES WHEN YOU HIT THE ACCELERATOR, SOMETIMES LEAVING YOU NEARLY STOPPED IN A AN INTERSECTION WAITING FOR A CAR TO HIT YOU. IF YOU CHOOSE TO CHANGE LANES ON A HIGHWAY THE CAR WILL HESITATE WHEN YOU PRESS THE ACCELERATOR TO MAKE THE LANE CHANGE. MY WIFE HAS STOPPED DRIVING THE CAR DUE TO THE SERIOUSNESS OF NO ACCELERATION AND SAFETY CONCERNS. WE HAVE TAKEN THE CAR BACK TO THE DEALERSHIP AND THEY SAID THE DIAGNOSTICS SHOW THAT THE CAR IS FINE AND IT IS HOW THE HYUNDAI TRANSMISSION WORKS IN THESE VEHICLES. I THINK THE CAR COULD BE A "LEMON." NOT SURE WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924588November 7, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2010 HYUNDAI TUCSON. WHILE DRIVING 15 MPH AND MAKING A TURN THE GEAR SHIFTED INTO THE NEUTRAL POSITION WITHOUT WARNING IN ADDITION, WHILE DEPRESSING THE ACCELERATOR PEDAL AFTER A COMPLETE STOP THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE FAILURE MILEAGE WAS APPROXIMATELY 300. UPDATED 02/21/17*LJ CONSUMER STATES WHEN DRIVING INTERM HAPPENS ON CITY DRIVING FEELS LIKE TRANSMISSION GOES INTO NEUTRAL AND JUST REVS AND OR WHEN GOING AROUND TURNS. UPDATED 7/10/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924355November 4, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 01/10/2017*CT UPDATED 09/27/2017*JS INCIDENT DATE AND PURCHASE DATE THE SAME ON EQ. CONSUMER HAVING ISSUES WITH THE ACCELERATION. CONSUMER STATED THAT WHEN THE ACCELERATOR PEDAL IS REPEATEDLY PRESSED THE VEHICLE DOES NOT ACCELERATE. UPDATED 7/3/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923734November 2, 2016
VEHICLE SPEED CONTROL
HAD AN ACCIDENT WHILE PARKING THE ACCELERATOR JUST TOOK OFF ON ITS OWN IT STOP BECAUSE IT HIT A CONCERT WALL./REPORTED THE ACCIDENT TO HYUNDAI AND THEY SAID TO JUST FIX.I LATER FOUND OUT THAT THEIR IS A RECALL ONLY ON CERTAIN VIN NUMBERS WELL CAR VIN NUMBER IS NOT ON THE LIST BUT I STILL HAD THE ACCIDENT. GOT IN TOUCH WITH THERE CORP OFFICE THEY CALL ME TOOK ALL MY INFORMATION AND I HAVE NOT HEARD FROM NOBODY. I STILL FEEL UNCOMFORTABLE WITH THE DRIVING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10920431November 1, 2016
POWER TRAIN
7 SPEED DUEL CLUTCH TRANSMISSION IS FAILING AGAIN AFTER RECALL HAS BEEN PERFORMED. VEHICLE HAS STARTED TO GO INTO NEUTRAL WHEN PULLING OUT INTO TRAFFIC LEAVING YOU IN THE MIDDLE OF THE ROAD WITHOUT BEING ABLE TO MOVE FOR A SHORT TIME. WHILE DRIVING THE VEHICLE WILL NOW ALSO LOSE POWER AND SHIFT INTO LOW GEAR ON ITS OWN CAUSING SUDDEN DECELERATION. VEHICLE WILL ALSO CHUG FORWARD WHEN STOPPED AT A RED LIGHT. THIS IS AFTER ALL OF THE RECALLS AND REPROGRAMMING OF THE VEHICLE HAS BEEN DONE. WE HAVE NOW HAD THREE TIMES THAT WE HAVE ALMOST BEEN HIT, WHERE OTHER CARS HAVE HAD TO SLAM ON THEIR BRAKES TO AVOID A BAD ACCIDENT AND THREE OTHER TIME I ALMOST GOT REAR ENDED BECAUSE MY VEHICLE STARTED TO GO FROM AFTER THE TRAFFIC LIGHT WOULD CHANGE AND THEN STOP MOVING. THESE VEHICLES WITH THIS TRANSMISSION IS A DEATH TRAP AND SOMEBODY IS GOING TO GET KILLED! THESE PROBLEMS ARE NOT CONSISTENT BUT THEY ARE REAL AND DANGEROUS! WE ARE AFRAID TO DRIVE OUR NEW VEHICLE! IT HAS BEEN TO THE DEALER 5 TIMES FOR THE TRANSMISSION ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919257October 27, 2016
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE JERKED AND HESITATED BEFORE MOVING FORWARD. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919253October 27, 2016
ENGINE
I WAS DRIVING THE VEHICLE ON THE GARDEN STATE PARKWAY AT APPROXIMATELY 70 MPH. I HEARD A BANG COME FROM THE ENGINE AREA AND THE CAR LOST ALL POWER. ALL WARNING LIGHTS CAME ON AND SMOKE WAS COMING OUT FROM FRONT OF CAR. I COASTED TO THE SHOULDER. FORTUNATELY THIS WAS EARLY SUNDAY MORNING WITH VERY LITTLE TRAFFIC ON THE HIGHWAY. T COULD HAVE BEEN REAR ENDED. I GOT OUT OF CAR AND NOTICED A PUDDLE OF OIL UNDER THE CAR. I HAD THE CAR TOWED HOME. THE ENGINE HAS FAILED. THE CAR HAD REGULAR OIL CHANGES WITH SYNTHETIC OIL. 104K MILEAGE. THIS CAR USES THE 2.4 THETA ENGINE. AFTER RESEARCHING THE FAILURE, I HAVE FOUND THIS IS THE SAME ENGINE USED IN THE SONATA AND KIA SPORTAGE THAT ALSO HAVE A PROBLEM WITH ENGINE FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919733October 27, 2016
UNKNOWN OR OTHER
I READ AN ARTICLE STATING THE HYUNDAI TUCSON CONNECTS WITH CARPLAY. TURNS OUT ONLY THE EXPENSIVE MODELS DO. HYUNDAI INSTALLS A SMALL COMMUNICATION SCREEN ON THE ECO, WHICH IS THE MODEL I BOUGHT, THAT IS NOT EQUIPPED TO RECEIVE CARPLAY DATA. WHAT IS NEEDED TO ENABLE THE SAFETY FEATURE? WILL YOU REQUIRE HYUNDAI TO ENABLE THE CAR'S COMMUNICATION DEVICE; THAT IS, TO ENABLE CARPLAY OR TO REPLACE THE INSTALL WITH A RECEIVER AND SCREEN THAT WILL WORK?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918950October 25, 2016
AIR BAGS, STRUCTURE:BODY, VEHICLE SPEED CONTROL
I WAS PARKING IN A PARKING GARAGE AND HAD TO MAKE A RIGHT TURN INTO A SPACE WITH CARS ON BOTH SIDES. WHEN I NORMALLY PARK, MY FOOT IS OVER THE BRAKE AND I TAP THE BRAKE AS I GO IN. IN THIS CASE, AS SOON AS I BEGAN TURNING RIGHT, MY CAR TOOK OFF LIKE A SHOT. IT FELT LIKE A CAR BEING FLOORED. I BARELY MISSED ONE OF THE CARS AND SLAMMED INTO A CONCRETE WALL, MAKING A 4 X 6 HOLE IN THE WALL AND SETTING OFF THE AIR BAG IN THE STEERING WHEEL. THE CAR WAS SMOKING AND I IMMEDIATELY SHUT IT OFF SO THERE WOULD BE NO FIRE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10917893October 21, 2016
STRUCTURE:BODY:TRUNK LID
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING OUT OF A PARKING GARAGE, THE TRUNK OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/11/2017*CT UPDATED 6/26/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917583October 20, 2016
POWER TRAIN
WHILE IN TRAFFIC SLOWLY GOING UP A HILL ON A CITY STREET, THE CAR SIGNALED "TRANSMISSION TEMP. IS HIGH! STOP SAFELY." I WAS UNABLE TO PULL OVER FOR A FEW MINUTES BECAUSE OF THE STOPPED TRAFFIC, THEN SUDDENLY THE CAR TURNED OFF! I WAS STUCK UPHILL WITH THOSE AROUND ME HONKING TO MOVE THE CAR. AFTER SOME TIME, I WAS ABLE TO TURN THE CAR BACK ON AND MOVE FORWARD. THIS CONTINUED TO HAPPEN SEVERAL TIMES UNTIL I WAS FINALLY ABLE TO PARK THE CAR AND TURN IT OFF. AFTER A FEW HOURS, I TURNED THE CAR BACK ON AND IT WAS FINE. I WAS NOTIFIED BY HYUNDAI THAT THIS IS NORMAL BECAUSE OF THE DUAL CLUTCH TRANSMISSION AND THE INFORMATION IS IN MY MANUAL. HOWEVER, IT DOES NOT SAY THE CAR WILL TURN OFF ON ITS OWN! WHY DIDN'T THE DEALER TELL ME THIS?! IT IS VERY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917706October 20, 2016
VEHICLE SPEED CONTROL
WHEN ACCELERATING FROM A STOP, THE VEHICLE HAS A DELAYED ACCELERATION. THIS HAS HAPPENED TO ME MULTIPLE TIMES EVEN AFTER THE NHTSA RECALL CAMPAIGN NUMBER 16V-628 HAS BEEN APPLIED (REPROGRAMMING OF THE DCT MODULE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916808October 18, 2016
ELECTRICAL SYSTEM:HORN
THE HORN ON THE 2012 HYUNDAI TUCSON IS SIGNIFICANTLY UNDER-POWERED TO THE POINT OF BEING DANGEROUSLY INEFFECTIVE IN AN EMERGENCY SITUATION. WHILE IT TECHNICALLY WORKS, THE SOUND PRODUCED BY THE HORN IS TOO WEAK RELATIVE TO TYPICAL NOISE LEVELS IN MODERN URBAN AREAS AND WHILE DRIVING AT FREEWAY SPEEDS. THE HORN, FOR PRACTICAL PURPOSES, IS INAUDIBLE WHILE DRIVING AT FREEWAY SPEEDS WHERE THE NOISE OF THE PASSING WIND AND THE DISTANCE BETWEEN CARS NECESSITATES THAT THE HORN'S VOLUME EXCEED A CERTAIN MINIMUM THRESHOLD TO BE HEARD BY OTHER DRIVERS. THE HORN IS SO WEAK THAT EVEN AT A STOP LIGHT THE DRIVER OF A CAR DIRECTLY IN FRONT OF ME COULDN'T HEAR THE HORN. WHEN THE STOP LIGHT TURNED GREEN THE DRIVER IN FRONT OF ME DIDN'T NOTICE IT. EVEN AFTER BLOWING MY HORN 2 - 3 TIMES, THE DRIVER WAS STILL UNAWARE OF THE LIGHT CHANGE. IT WASN'T UNTIL THE DRIVER BEHIND ME BLEW HIS HORN THAT THE DRIVER IN FRONT OF ME BECAME AWARE OF THE LIGHT CHANGE. THE PRIMARY PURPOSE OF A HORN IS TO WARN OTHER NEARBY DRIVERS IN THE EVENT OF AN IMPENDING EMERGENCY. ON MORE THAN ONE OCCASION, THE 2012 HYUNDAI TUCSON'S HORN FAILED TO FULFILL ITS PURPOSE. FORTUNATELY, NO SERIOUS ACCIDENT HAS RESULTED UP TO THIS POINT. HOPEFULLY, THIS DOESN'T HAVE TO BE A CASE IN WHICH SOMEONE SUFFERS AN ACCIDENT BEFORE THE ISSUE IS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916814October 18, 2016
ENGINE
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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