Hyundai Tucson Complaints

6,738 consumer complaints on file.

#10945195January 13, 2017
AIR BAGS
MY AIRBAG STRAP CAME UNDONE THEY SAID IT WAS TO TIGHT. HAD TO BE DONE WHEN THE CAR WAS PRODUCED. I HAVE NO AIRBAG AT THIS TIME. HAPPY HYUNDAI WANTS ME TO PAY TO HAVE IT FIXED. BUT ITS A CAR DEFECT. I HAVE CALLED CORP. TALKED TO [XXX] 2 WEEKS AGO NO RESPONSE .I ALSO CALLED THE NHTSA TALKED TO [XXX] MY COMPLAINT NUMBER IS 10936608 PLEASE HELP ME.I HAVE BEEN GIVING THE RUN AROUND WAY TO LONG. WITH GRATITUDE [XXX] I CAME TO ILLINOIS FOR THE HOLIDAYS 2 MONTHS I CANT LEAVE TO GO BACK TO FLORIDA BECAUSE ITS UNSAFE FOR ME TO DRIVE THAT'S WHERE MY HOME IS I'M STAYING AT MY DAUGHTERS. I'M 68 YEARS OLD AND I HAVE DOCTORS APPTS. I HAVE HAD TO CANC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944105January 10, 2017
AIR BAGS
MY AIR BAG LIGHT KEEPS COMING ON I HAVE HAD THE SENSOR CHANGED AT LEAST 4 TIMES MY HUSBAND BOUGHT A HYUNDAI AND IT IS DOING THE SAME THING. THEY TOLD ME NOW THAT I HAVE NO WARRANTY THAT I HAVE NO AIR BAGS IF THE LIGHT IS ON. WITH THIS HAPPENING SO OFTEN IT SHOULD BE A RECALL. IT STARTED RIGHT AFTER I BOUGHT THE CAR IN 2007.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943763January 9, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V348000(STRUCTURE: BODY) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940435January 8, 2017
ENGINE
ENGINE FAILURE WHILE DRIVING ON HIGH WAY. SUDDEN POWER LOSS, JERKING, AND LOUD KNOCKING NOISES. LUCKILY WE MANAGED TO GET OFF OF THE HIGHWAY. CAR HAD TO BE TOWED TO THE DEALERSHIP. THERE WAS FAINT CYCLIC NOISE BEFOREHAND, BUT NO ENGINE CHECK LIGHT OR OTHER WARNING. THE ENGINE HAS VERY LOW MILES (LESS THAN 40K MILES) AND WAS MAINTAINED PER RECOMMENDED SCHEDULE. SYMPTOMS ARE IDENTICAL TO THE THETA II ENGINE FAILURE BUT DOES NOT APPEAR TO BE INCLUDED IN THE SONATA ENGINE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940296January 7, 2017
ELECTRICAL SYSTEM
MY TOUCH SCREEN (NAVIGATION/RADIO/ETC) DOES NOT LIGHT UP WHEN THE WEATHER GETS TOO COLD. THE SCREEN HAS A BACK LIGHTING BUT IS COMPLETELY BLACK. THE RADIO WORKS AND I AM ABLE TO CHANGE CHANNELS. WHEN I TOUCH THE BLACK SCREEN, I CAN TELL THAT IT IS CONTROLLING IT BECAUSE IF I HIT THE RIGHT SPOT, THE CHANNEL WILL CHANGE. I HAVE TAKEN IT TO THE DEALERSHIP TWICE FOR REPAIR. THE FIRST TIME IT WAS A WARM DAY AND THE DEALER WASN'T ABLE TO FIND AN ISSUE. THE SECOND TIME, THEY TOLD ME THE SCREEN WAS OBVIOUSLY DEAD AND I WOULD NEED TO REPLACE IT AT A COST OF $600. ONE WEEK LATER AFTER I HAD BEEN DRIVING IT FOR SEVERAL HOURS, THE SCREEN TURNED BACK ON SO IT OBVIOUSLY IS STILL OPERABLE. I HAVEN'T HAD IT TURN ON AGAIN SINCE. I FOUND A TSB THAT I BELIEVE MAY ADDRESS THE PROBLEM - TSB #14-01-031-1. NHTSA ID #10060593.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940102January 6, 2017
STRUCTURE:BODY
UNDER COLD CONDITIONS, THE REAR HOOD DOES NOT CLOSE. THE VEHICLE WAS STATIONARY AT THE TIME. THIS HAS HAPPENED WHEN TEMPERATURES GO BELOW ZERO. WHEN TEMPERATURES GO INTO THE 30'S F, IT STARTS WORKING AGAIN. IT'S A SAFETY ISSUE AS I HAVE HAD TO DRIVE MY CAR WITH THE REAR HOOD OPEN AT BELOW FREEZING TEMPERATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939802January 5, 2017
POWER TRAIN
TRANSMISSION SHUDDERS AND SOMETIMES FAILS TO ENGAGE WHEN STOPPING AND ACCELERATING. ON HIGHWAY WHEN MOVING TO PASS THE RPM'S WENT TO REDLINE AND VEHICLE DID NOT WANT TO MOVE FORWARD. OVERHEATING WARNINGS IN CITY TRAFFIC. VEHICLE LOSES POWER SOMETIMES WHEN TRANSMISSION IS CONFUSED WHEN IN STOP AND GO TRAFFIC. DCT IN THIS VEHICLE IS HORRIBLE EVEN WITH 3RD UPDATE FROM HYUNDAI. HYUNDAI SAYS "NO PROBLEM" WITH VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939672January 4, 2017
POWER TRAIN, POWER TRAIN:CLUTCH ASSEMBLY
TO WHOM IT MAY CONCERN: UPDATE 1/4/2017: UNFORTUNATELY, THE ISSUES THAT I HAVE HAD WITH MY VEHICLE HAVE STILL NOT BEEN CORRECTED. AS OF TODAY, THE HYUNDAI TUCSON THAT I SIGNED FOR STILL HAS SOME TYPE OF DYSFUNCTIONAL DUAL CLUTCH/TRANSMISSION. THE CAR WAS BROUGHT IN TO PUGI HYUNDAI (DOWNERS GROVE, IL) AND I SPECIFICALLY STATED THESE CONCERNS AND THAT I WOULD LIKE THE VEHICLE INSPECTED FOR THIS ISSUE. WHEN I PICKED UP THE VEHICLE I WAS TOLD THAT THE ISSUE HAD BEEN ADDRESSED - IT WAS NOT. AGAIN, I BROUGHT THE VEHICLE IN TO PUGI HYUNDAI FOR THE SAME ISSUE IN NOVEMBER OF 2016 TO ADDRESS THE SAME ISSUES. ONCE AGAIN, I WAS TOLD THAT EVERYTHING CHECKED OUT AND WAS OK. UNFORTUNATELY, THE CLUTCH/TRANSMISSION ISSUE HAS BECOME WORSE. NOW, WHEN GIVING THE CAR GAS THE ENGINE WILL MAKE A REVVING NOISE AND WILL NOT MOVE. THEN THE VEHICLE WILL JERK AND SPEED UP QUICKLY. I CALLED PUGI HYUNDAI TODAY AND SPOKE WITH [XXX] (THE SERVICE MANAGER) ABOUT THIS ISSUE. HE TOLD ME THAT I NEVER BROUGHT THE VEHICLE IN FOR THESE SPECIFIC ISSUES (THIS IS UNTRUE AND WAS NEVER DOCUMENTED BY PUGI HYUNDAI) AND COULD NOT HAVE AN ENGINEER TAKE A LOOK AT THE VEHICLE UNTIL I HAD GONE THROUGH THE BASIC PROTOCOLS. 1. IT WOULD BE GREAT IF HYUNDAI COULD HAVE MY ACCOUNT NOTATED PROPERLY FOR THE DATES OF 8/27/2016 AND NOVEMBER OF 2016 THAT I DID BRING THE VEHICLE IN TO HAVE IT INSPECTED FOR CLUTCH/TRANSMISSION ISSUES. 2. TO ALSO HAVE A HYUNDAI ENGINEER TAKE A LOOK AT MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939196January 3, 2017
POWER TRAIN
I HAVE A 2016 TUSCON TURBO LIMITED WHICH I PURCHASED IN AUGUST OF 2015. I HAVE HAD THESE ISSUES SINCE I OWNED THE VEHICLE. THE SUV DUAL TRANSMISSION DOES NOT GO IN GEAR WHEN YOU DO A ROLLING STOP (UNDER 4-0 MPR) OR FULL STOP. TWO THINGS HAPPEN WHEN YOU ACCELERATE, NOT PUMPING THE GAS PEDAL AS HYUNDAI STATES, EITHER THE SUV RPM SHOOT UP TO OVER 3K RPM'S AND IT DOES NOT GO INTO GEAR OR YOU HEAR A LOUD METAL GRINDING SOUND WHILE THE SUV COAST FORWARDS. SINCE THIS HAPPEN INTERMITTENTLY IT IS A SERIOUS SAFETY PROBLEM. THIS HAPPEN IS A CITY ENVIRONMENT. I HAVE HAD THESE ISSUES SINCE I PURCHASED THE SUV IN AUGUST 2015. MY HYUNDAI HAS THE 2 SOFTWARE AND 1 RECALL UPDATES UPTO DECEMBER 2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938874December 30, 2016
POWER TRAIN
THE CAR JERKS WHEN STARTING FROM A STOP. IT FEELS LIKE SOMEONE IS TAPPING AND RELEASING THE BRAKE. THE PROBLEM IS WORSE WHEN STARTING FROM A STOP GOING UPHILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937194December 23, 2016
VEHICLE SPEED CONTROL, POWER TRAIN
DUAL CLUTCH TRANSMISSION RECALL: I HAVE HAD ISSUES WITH MY TUCSON A WEEK AFTER PURCHASE (JULY 2016). IT'S A BRAND NEW VEHICLE. I HAVE HAD PROBLEMS WITH SHIFTING, ACCELERATING, AND HAVE TAKEN MY VEHICLE IN TO BE LOOKED AT SEVERAL TIMES. THE HYUNDAI DEALER IN IOWA SAID THERE'S NOTHING THEY CAN DO. THERE WAS A RECALL ON THE ISSUES I HAVE BEEN HAVING WITH MY VEHICLE BUT NO FIX. IT'S THE DCT (DUAL CLUTCH TRANSMISSION) RECALL; I RECEIVED THIS IN THE MAIL A MONTH OR TWO AFTER PURCHASING MY VEHICLE. THE ONLY SOLUTION THERE IS TO "FIX" THIS EXTREMELY UNSAFE PROBLEM IS AN UPDATE! HYUNDAI SAID THAT I WOULD NEED TO CONTINUE TO BRING IT IN AS LONG AS I'M HAVING THESE ISSUES TO UPDATE. THIS IS A BAND-AID. THERE IS NO PERMANENT FIX AND I FEEL EXTREMELY UNSAFE DRIVING THIS VEHICLE. WHEN MERGING ONTO THE INTERSTATE, I CAN'T ACCELERATE AND HAVE ALMOST BEEN IN MANY ACCIDENTS DUE TO LACK OF POWER AND ACCELERATION FROM THE DCT. THIS HAPPENS NOT ONLY WHEN MERGING ONTO THE INTERSTATE, BUT ALSO IN RURAL AREAS LIKE THE HIGHWAY, MAIN CITY STREETS, AND NEIGHBORHOODS. THIS HAPPENS EVERY DAY FROM A STOP OR WHEN TRYING TO ACCELERATE FROM A SLOW SPEED. I HAVE A FAMILY, AND THE WHOLE REASON FOR THIS PURCHASE WAS BECAUSE OF THE SAFETY FEATURES; THERE IS NOTHING SAFE ABOUT THIS VEHICLE. I WAS SOLD A DEFUNCT CAR AND AM EXTREMELY UPSET THAT HYUNDAI SOLD ME THIS VEHICLE WHEN THERE WAS A RECALL IN THE MAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936608December 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 HYUNDAI TUCSON. WHILE THE VEHICLE WAS STATIONARY, THE CLOCK SPRING ON THE AIR BAG FRACTURED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936167December 19, 2016
ELECTRICAL SYSTEM:SOFTWARE
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING, THE SPEED REDUCED INDEPENDENTLY ON NUMEROUS OCCASIONS. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935295December 14, 2016
POWER TRAIN
WEEKS FOLLOWING SERVICE AT HYUNDAI DEALER TO HAVE NHTSA CAMPAIGN NUMBER 16V-628 REQUIRING REPROGRAMMING OF TRANSMISSION CONTROL MODULE, WE HAVE HAD 2 (TWO) NEAR MISS COLLISIONS DUE TO CAR HESITATING DURING TURN FROM A STOP AND STRAIGHT FROM STOP SIGN. ONE; DURING LEGAL LEFT TURN ACROSS 2 ONCOMING LANES, CAR STARTED TO ROLL THAN LOSE POWER WHILE BROADSIDE TO TRAFFIC. ONCOMING TRAFFIC FORCED TO STOP UNTIL SEVERAL COMPLETE CYCLES OF THE ACCELERATOR DID GET THE VEHICLE MOVING AGAIN. ENGINE DID NOT STOP. SECOND AT INTERSECTION FROM COMPLETE STOP. STANDARD ACCELERATION APPLIED, VEHICLE STARTED TO ROLL (FROM RELEASE OF BRAKE) THEN STALLED. ACCELERATOR WAS REPEATEDLY CYCLED SEVERAL TIMES BEFORE VEHICLE STARTED TO MOVE. CAR BEHIND FORCED TO STOP SUDDENLY MISSING REAR BUMPER. VEHICLE ALSO HAD INSTANCE OF A POWER TRAIN LOSS FOR ABOUT 1 SECOND THEN SUDDEN AND POWERFUL JOLT DURING ACCELERATION (ESTIMATE SPEED RANGE ABOUT 40 MPH) ONTO A HIGHWAY FROM AN ON RAMP. DESPITE SERVICE TO ADDRESS RECALL NOTICE, VEHICLE SHUDDERS MORE DURING ROLLING STARTS AND STOPS. DIFFICULT IN SLOW MOVING AREAS INCLUDING CAR FERRIES TYPICAL TO REGIONAL COMMUTE. HAVE TAKEN TO DEALER (DOCUMENTED) FOLLOWING INCIDENT 1 AND ON RAMP JOLT. THEY OBSERVE THE CONTINUING SHUDDER. THEY HAVE TAKEN VEHICLE FOR TEST RIDES BUT DO NOT SEE THE STALL THAT IS SPORADIC. NOTE, INCIDENT 2 AS DESCRIBED ABOVE OCCURRED APPROXIMATELY 1 WEEK FOLLOWING SERVICE TO OBSERVE THIS DEFECT. HYUNDAI SERVICE AWARE OF SHUDDER AND UNABLE TO RESOLVE AND CONCLUDE "THEY ARE IN THE HANDS OF THE ENGINEERS." THEY HAND OUT A DOCUMENT EXPLAINING THE DUAL CLUTCH SYSTEM IN AN ATTEMPT TO NORMALIZE THESE OCCURRENCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934555December 11, 2016
POWER TRAIN
I TOOK MY SON TO SCHOOL ON THURSDAY MORNING 12/8/2016. I WAS AT A STOP SIGN TO PULL OUT ONTO A MAIN HIGHWAY. THERE WAS A LINE OF CARS COMING BUT THEY WERE FAR ENOUGH AWAY I THOUGHT I COULD GO. I STARTED TO GO BUT CHANGED MY MIND AND LET OFF THE ACCELERATOR. I DECIDED TO GO AHEAD AND GO BUT THIS TIME THE ENGINE REVVED WAY UP AND THE CAR PULLED OUT ONTO THE HIGHWAY VERY SLOWLY. NOW IN A PANIC, I LET OFF THE ACCELERATOR AGAIN AND IMMEDIATELY PUSHED IT DOWN AGAIN. THANKFULLY, THE CAR LURCHED FORWARD AND TOOK OFF. THERE WAS THEN A STRANGE SMELL IN THE CAR WHICH I BELIEVE TO BE FROM THE CLUTCHES SLIPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934558December 11, 2016
SEAT BELTS
THE SEAT BELT IS HANGING UP INSIDE . I CANT GET OUT OF IT WITH OUT PULLING SOME TIME IT WORKS SOME TIME IT DOSE NOT. HAD IT IN TWICE WORKS WHEN I GET THERE NOW WHAT IT HAS TO BE FIX. IT ONLY HAS 600 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930099December 6, 2016
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
I AM FILING A COMPLAINT REGARDING THE HYUNDAI TUCSON 2016. I PURCHASED THIS VEHICLE IN MAY 2016. I NOTICE THAT IT OFTEN REVVED UP TO 5000 RPM AT 2-5MILES AND WOULD NOT MOVE THEN SUDDENLY LURCH. THIS HAPPENED FOR MONTHS, I CALLED THE DEALER AND THEY BRUSHED OFF. TWO WEEKS AGO WHILE TRYING TO MERGE ON THE HIGHWAY, I PRESSED THE GAS BUT THE CAR WOULD NOT MOVE ONLY REVVED THEN OUT OF NOWHERE IT LAUNCHED AND ALMOST HIT ANOTHER CAR. THEN TODAY, IT LITERALLY WENT DEAD?DEAD! WHILE DRIVING AT 25 MPH ON FORDHAM RD (A BUSY STREET THE BRONX) THE CAR SLOWLY LOST POWER AND STOPPED FOR 2-3 SECONDS. THEN START UP AGAIN. THIS CAR IS A DEATH TRAP!!! SOME ONE COULD HAVE RUN IN THE BACK OF MY CAR. I HAVE BEEN TO THE DEALER TWICE AND THEY CLAIMED TO FIX THE DCT BUT THAT'S CRAP. HYUNDAI WHO HAS DONE NOTHING AND THEY KNOW THIS VEHICLE IS UNSAFE. I CANT EVEN DRIVE MY 2 YR GODDAUGHTER IN THIS THING. I THINK HYUNDAI IS WAITING FOR SOMEONE TO DIE. THEY NEED TO STOP SELLING THIS CAR IMMEDIATELY AND REFUND EVERYONE'S MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930185December 6, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD AN EXPLOSION AND NOTICED THAT THE SUN ROOF SHATTERED. GLASS ENTERED THE VEHICLE, BUT NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928850November 30, 2016
POWER TRAIN
I JUST BOUGHT THIS 2017 TUCSON LIMITED A LITTLE OVER A WEEK AGO, HAVE NOT EVEN PUT GAS IN IT YET, AND I JUST HAD A SCARY EXPERIENCE OF NO ACCELERATION FROM STOP(S). MUCH AS OTHERS HAVE DESCRIBED IT, WHEN TRAFFIC LIGHT TURNED GREEN I HIT THE PEDAL... TO THE FLOOR AND ALMOST NOTHING (2MPH)... ABOUT 5 SECONDS LATER IT SLOWLY BEGAN TO REV INTO SLOW ACCELERATION AND I LIMPED TO THE NEXT TRAFFIC LIGHT AND PROCESS REPEATED. AS SITTING MOTIONLESS IN A BUSY INTERSECTION IS NERVE RACKING, I JUST HOPE NOBODY WOULD PLOW INTO ME. I TOO REGRET THIS MAY BE A HIDDEN HYUNDAI ISSUE, AND HAVE SCHEDULED AN APPOINTMENT WITH DEALER TO TRY AND ADDRESS THIS SAFETY ISSUE, ASSUMING THEY WILL RESET COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928886November 30, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING 20 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO PUTTER. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000. UPDATED 02/07/02017*CT CONSUMER STATED CAR HAS BEEN IN SERVICE DEPT 3 TIMES UPDATED 7/12/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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