Hyundai Tucson Complaints

6,738 consumer complaints on file.

#10970009April 2, 2017
POWER TRAIN
WHEN CAR IS OFF AND STILL IN DRIVE YOU CAN TAKE THE KEY OUT AND LEAVE THE CAR, STILL IN DRIVE. I DID THAT AND IT BACKED UP AND HIT A TRUCK IN A PARKING LOT. IT HAS DONE IT EVER SINCE I'VE HAD THE CAR. NO BIG DEAL UNTIL NOW. WHY DOES IT LET ME TAKE MY KEY OUT WHILE IT IS STILL IN DRIVE?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10970019April 2, 2017
STRUCTURE:BODY, SERVICE BRAKES
WE PURCHASED A 2016 TUCSON LIMITED ON BLACK FRIDAY OF 2016. THIS VEHICLE WAS EQUIPPED WITH THE AUTONOMOUS EMERGENCY BRAKING (AEB) SAFETY OPTION, AS IS ADVERTISED AND DEMONSTRATED ON THE HYUNDAI WEBSITE WITH VIDEO. WE EXPERIENCED A MINOR FRONT-END COLLISION AT APPROXIMATELY 8-10 MPH WHILE MERGING INTO TRAFFIC AT A YIELD FROM HIGHWAY EXIT RAMP. BASED ON THE ADVERTISED FUNCTION AND VIDEO, SHOULD HAVE BEEN PREVENTED BY THE AEB. SUBSEQUENT TO THIS COLLISION, WE BEGAN SEEING INTERMITTENT WARNING NOTIFICATIONS TO CLEAN THE FRONT RADAR EVEN THOUGH THERE WAS NO DIRT OR ANY OBSTRUCTION. THESE MESSAGES WOULD SPONTANEOUSLY CLEAR AFTER APPROXIMATELY 30-60 SECONDS. WE TOOK THE VEHICLE TO THE DEALERSHIP TO BE EVALUATED. THE VEHICLE WAS WITH THE DEALERSHIP FOR ALMOST TWO WEEKS AND AFTER EXTENSIVE TESTING - WHICH INCLUDED MULTIPLE ROAD TESTS, MULTIPLE SIMULATED OBSTRUCTION DETECTION, A PEDESTRIAN CHALLENGE BY THE SERVICE MANAGER, LITERATURE REVIEWS, AND AN ONSITE EVALUATION FROM HYUNDAI ENGINEERING ' AND AFTER ALL OF THESE EVALUATIONS, THE SERVICE DEPARTMENT WAS ALSO UNABLE TO TRIGGER THE AEB UNDER ANY CONDITIONS ALTHOUGH THE ELECTRONIC SCAN INDICATES THAT THE RADAR IS OPERATIVE. THEY HAVE RETURNED THE VEHICLE TO US WITH THE STATEMENT THAT IT IS FUNCTIONING AS INTENDED. THE AEB IS NOT DEMONSTRABLY FUNCTIONING, REGARDLESS OF RADAR OPERATION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10968797March 27, 2017
POWER TRAIN
AFTER A STOP AND WHEN YOU STEP ON THE GAS TO GO, THE CAR WILL HESITATE ,SOMETIMES FOR 3 TO 4 SECONDS. THIS HAS HAPPEN ABOUT 7 OR 8 TIMES. IT IS A BAD FEELING WHEN THIS HAPPEN WHEN PULLING OUT INTO TRAFFIC. HAVE BEEN TO THE DEALER AND SERVICE MANGER HAS RODE WITH ME, BUT WE CAN NOT DUPLICATE WHEN HE IS IN THE CAR. I HAVE ABOUT 7,000 MILES ON THE CAR. THE CAR'S COMPUTER HAS BEEN RESET TWICE SO FAR, NO HELP YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967925March 23, 2017
POWER TRAIN
I HAVE ENTERED A COMPLAINT HERE A FEW MONTH AGO. I HAD MY HYUDAI IN THE SHOP FOR 2 MONTHS WAITING FOR COMPUTER UPDATES TO THE TRANSMISSION. AFTER HAVING THE UPDATES, THE CAR SEEMED TO RUN FINE FOR A WHILE. I AM NOW AGAIN HAVING ISSUES WITH HESITATION. I WAS ALMOST REAR-ENDED AGAIN PULLING AWAY FROM A TRAFFIC LIGHT. I WAS TOLD BY THE DEALERSHIP THAT THEY ARE SEEING WHEN YOU DRIVE WITH THE CAR IN ECO MODE THAT THERE IS HESITATION. PROBLEM IS, I NEVER USE ANY OF THE MODES.... THEIR ANSWER WELL EITHER CALL HYUDAI, OR DEAL WITH IT............... THIS HAS BEEN GOING ON FOR ALMOST A YEAR NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968133March 23, 2017
ENGINE
SPORADICALLY WHEN YOU STEP ON GAS TO ACCELERATE, IT WILL JUST "BOG DOWN" AND WILL NOT ACCELERATE. THIS HAS HAPPENED MANY TIMES BOTH AT AROUND 20 MPH OR AROUND 55 MPH. IT WILL NOT RECOVER UNLESS YOU TAKE YOUR FOOT OFF THE ACCELERATOR COMPLETELY AND WAIT FOR SEVERAL SECONDS. I TRIED ONCE WHEN IT DID THIS, TO JUST KEEP THE ACCELERATOR DOWN TO SEE IF IT WOULD RECOVER. IT DID NOT, IT JUST SLOWED DOWN TILL IT STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967689March 22, 2017
POWER TRAIN
1.6T TRANSMISSION NOT PERFORMING PROPERLY. CAR JERKS, PAUSES, AND QUITS. HAVE ALMOST BEEN REAR ENDED WHEN VEHICLE PAUSED. NEARLY MISSED HITTING ANOTHER CAR WHEN MINE ACCELERATED FORWARD UNEXPECTEDLY. WHEN TRAVELING ON HIGHWAY AT 60 MILES PER HOUR CAR JUST QUIT. HAD TO COAST TO SHOULDER. THEN RESTARTED CAR. HAVE HAD TO DEALERSHIP EIGHT DIFFERENT TIMES. EVEN TOOK TO A DIFFERENT DEALERSHIP. BOTH SAY, "OPERATING AS DESIGNED". ONE SERVICE MANAGER EVEN SAID, "IT'S A POOR DESIGN". MY WIFE WILL NO LONGER DRIVE VEHICLE, AND I AM AFRAID TO MYSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967103March 19, 2017
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS OUT OF MY TOWN PICKING UP A TODDLER I WAS GOING TO BABYSIT THAT NIGHT, I ALSO HAD MY OWN 1.5 YEAR OLD IN THE VEHICLE, ON MY WAY BACK HOME THE VEHICLES CHECK ENGINE LIGHT CAME ON, AND THE CAR WOULD NOT ACCELERATE. WE WERE IN HEAVY TRAFFIC GOING ROUGHLY 50 MPH AT THE TIME THIS OCCURRED. I PULLED INTO THE NEAREST GAS STATION TURNED THE VEHICLE OFF THEN STARTED IT BACK UP AGAIN AND THE CHECK ENGINE LIGHT WAS OFF. I PULLED OUT OF THE GAS STATION AND NO MORE THAN 5 MINUTES LATER AS I WAS MAKING A LANE CHANGE AGAIN AROUND 50 MPH THE SAME THING HAPPENED AND THE VEHICLE QUICKLY DECELERATED AND THE CAR BEHIND ME ALMOST HIT US! I HAD TO BABIES IN THE CAR UNDER 2 YEARS OLD! I LIMPED MY WAY TO THE NEAREST AUTOZONE AND THE COMPUTER READ OUT A MISFIRE IN CYLINDER 5. I LIVED APPROXIMATELY 15 MILES AWAY AND HAD TO DRIVE HOME ON THE INTERSTATE GOING MAYBE 40 MPH WITH MY CAUTION LIGHTS ON WHILE HEAVY TRAFFIC FLEW BY AT 70 MPH! I HAVE HAD MY SPOUSE LOOK AT IT AND WE HAVE TRIED SEVERAL THINGS AND THE CHECK ENGINE LIGHT WILL COME ON INTERMITTENTLY READING THE MISFIRE IN CYLINDER 5 EVERY TIME. WE ARE GOING TO TRY REPLACING THE SPARK PLUGS WIRES AND COIL PACK, BUT AFTER A TON OF RESEARCH I HAVE LITTLE TO NO FAITH THIS WILL WORK. I HAVE ONLY OWNED THE CAR FOR 4 DAYS AND IT HAS 118900 MILES ON IT. I AM NOW NERVOUS TO TAKE THIS VEHICLE ANYWHERE OUTSIDE OF TOWN LET ALONE ON THE INTERSTATE THAT RUN DIRECTLY THROUGH MY TOWN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965493March 15, 2017
POWER TRAIN, ELECTRICAL SYSTEM
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO VEHICLE STILL PERIODICALLY HESITATES AND ACCELERATES AFTER RECALL REPAIRS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966051March 15, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,175.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959820March 9, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE THE VEHICLE WAS PARKED, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT MOVE. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO BE DRIVEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 9,204. UPDATED 07/11/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959079March 7, 2017
ENGINE
TRANSMISSION ACCELERATION LAG/UNPREDICTABILITY AND POOR SHIFTING CAUSES UNSAFE CONDITIONS. PRIMARILY WHEN STARTING FROM STOPPED POSITION BUT WHEN DRIVING ALSO. ENGINE WILL REV BUT VEHICLE WON'T MOVE AND SUDDENLY IT WILL SHIFT INTO GEAR SOMETIMES LUNGING FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959186March 7, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE THROUGH AN INTERSECTION AT 5 MPH, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958847March 6, 2017
ENGINE
WHILE DRIVING, ON DIFFERENT ROADS (I.E. - INTERSTATE, CITY,) THE ENGINE REVS OVER TO THE RIGHT WITHOUT MY CHANGING GAS PEDAL PRESSURE. MY CAR IS ON CRUISE WHENEVER POSSIBLE. THIS HAPPENS INTERMITTENTLY WHILE DRIVING. SPEED CAN VARY, AS ON THE INTERSTATE OR ON A CITY STREET. I PLACED A DATE WHEN IT PROBABLY STARTED, AS IT HAS BEEN GOING ON A LONG TIME. HYUNDAI TODAY TOLD ME THERE IS A REVVING ISSUE, BUT NOT THAT APPLIES TO MY VEHICLE; HOWEVER, I AM ON THE PHONE TELLING HIM IT HAS BEEN HAPPENING TO MY VEHICLE A LONG TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958914March 6, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE HESITATES WHEN ACCELERATING FROM A SLOWED OR STOPPED PACE (I.E. STOP AND GO TRAFFIC, MAKING LEFT HAND TURNS). WHEN THE GAS PEDAL IS PRESSED TO GO AGAIN, NOTHING HAPPENS. THEN THE VEHICLE SLOWLY SHIFTS INTO TRAFFIC BEFORE FINALLY ACCELERATING. SCARY STUFF WHEN CARS ARE COMING AT YOU. THE ISSUE IS INTERMITTENT. THE CAR ALSO IDLES WITH 'JUMPS' OR 'STUDDERS' OCCASIONALLY WITH SIMILAR DRIVING CONDITIONS. THIS IS THE SPORT MODEL, 1.6T, AWD. THE VEHICLE IS NOT IN SPORT MODE WHEN INCIDENTS HAVE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958667March 5, 2017
POWER TRAIN
WHEN I ACCELERATE THERE IS NO POWER FOR 1-2 SECONDS, AND THIS IS NOT THE SAME THING AS THE SLIGHT DELAY EXPERIENCED AS THE CAR CHANGES GEARS. IT IS A COMPLETE LACK OF POWER EVEN WHEN THE GAS PEDAL IS PUSHED. VERY ALARMING. THE PROBLEM IS BECOMING MORE FREQUENT OVER THE PAST TWO MONTHS OF USE (1ST TIME IN JANUARY - LATER TIMES IN FEB. AND MARCH--WINTER IN THE MIDATLANTIC REGION). HAPPENS AT SLOWER SPEEDS (ACCELERATING AT 25-30MPH TO CROSS LANES OF CITY TRAFFIC), AND IT HAPPENS AT HIGHER SPEEDS (ACCELERATING AT 50-65MPH TO MERGE INTO INTERSTATE HIGHWAY TRAFFIC OR OVERTAKE A SLOWER CAR IN SAME LANE ON INTERSTATE). BECAUSE I DO NOT DRIVE THE CAR VERY OFTEN, AND MOST OF MY TRIPS ARE AT SLOW SPEEDS FOR SHORT DISTANCES, I INITIALLY OVERLOOKED/DISMISSED THE PROBLEM. BUT IS IT BECOMING MORE NOTICEABLE (LONGER PERIOD WITHOUT ACCELERATION POWER), MORE FREQUENT (OCCURS MORE OFTEN WHEN USING THE CAR) AND DANGEROUS (CAN HAPPEN ANYWHERE, ANY TIME AND AT ANY SPEED). I SUSPECT I AM REPORTING THIS PROBLEM LATER THAN OTHER TUCSON CAR OWNERS BECAUSE I DO NOT DRIVE MUCH. I'VE OWNED THE CAR FOR 11 MONTHS AND IT HAS 3,700 MILES ON IT. PROBLEMS STARTED SHOWING UP AROUND 3,500 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958591March 4, 2017
ENGINE
THE CAR WAS PURCHASED JUNE 1, 2016. FOUND THAT THE TRANSMISSION DOES NOT ENGAGE CORRECTLY FROM A STOP. THE CAR REVS AND DOESN'T MOVE THEN ALL OF THE SUDDEN IT TAKES OFF. YOU NEVER KNOW WHEN IT IT GOING TO HAPPEN. AND YOU NEVER KNOW HOW FAST IT IS GOING TO GO ONCE THE TRANSMISSION ENGAGES. THERE HAVE BEEN MANY TIMES THAT I HAVE FELT LIKE I COULD HIT SOMEONE BECAUSE THE CAR "TAKES OFF" ON ITS OWN. I AM HESITANT TO TAKE OFF IN TRAFFIC BECAUSE I NEVER KNOW IF THE TRANSMISSION IS GOING TO ENGAGE CORRECTLY. THEY SAY IT IS THE DUEL CLUTCH CAUSING THE ISSUE. I HAVE TAKEN THE CAR INTO THE DEALERSHIP 3 TIMES. 10/7/16 RECALL 16-01-038, DCT LOGIC UPDATE OPERATION 61C077R0, 16-01-057, 11/18/16 DCT UPDATE OPERATION 60C095RI, ALSO RESET ADATT VALVE, 2/10/17 TOOK THE CAR IN BECAUSE STILL HAVING SAME ISSUE, WAS TOLD "THAT'S HOW THE CAR DRIVES". I HAVE ALSO REPORTED THE SITUATION TO HYUNDAI, CASE #10008011 AND THEY TOOK MY INFORMATION BUT HAVEN'T GOTTEN BACK TO ME. I AM AFRAID TO TAKE THE CAR ON EXTENDED TRIPS BECAUSE I DON'T FEEL SAFE DRIVING THE CAR. SOMEONE IS GOING TO GET HURT OR EVEN WORSE IF THIS SITUATION IS NOT RESOLVED OR THESE CARS AREN'T TAKEN OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958504March 3, 2017
POWER TRAIN
DEALER HAS TRIED TO FIX CAR THREE TIMES. AT TIMES CAR WILL NOT ACCELERATE AT ALL.ENGINE RPM WILL INCREASE BUT CAR WILL NOT MOVE. VERY DANGEROUS..I TAKE MY GRANDDAUGHTER TO SCHOOL AND THIS SCARES THE CRAP OUT OF ME.ESPECIALLY IN INTERSECTIONS.OTHER TIMES TRANSMISSION SHUDDERS AND OR JUMPS OUT OF GEAR.A COMPLAINT HAS BEEN MADE BY ME TO HYUNDAI CORPORATE ON FEB 22 2016 I HAVE YET TO HEAR FROM THEM THIS HAS BEEN GOING ON SINCE THE CAR WAS NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958312March 2, 2017
POWER TRAIN
DURING MORNING WITH IN FIRST FEW MINUTES THE TRANSMISSION GIVES UP. PUSHING THE GAS PADDLE ONLY REVS UP THE ENGINE. THE CAR DOES NOT MOVE. THIS IS A SERIOUS PROBLEM AS CAR HESITATES TO ACCELERATE AND DON'T MOVE. HAPPENED SO FOR 4 TIMES IN 3 MONTHS. MOSTLY HAPPENS IN MORNINGS. SERIOUS ISSUE. AT ONE TIME I TOOK A TURN AND CAR WONT ACCELERATE. RESUME TO NORMAL AFTER SHIFTING TO N AND THEN TO D. ONE TIME STOPPED AND RED LIGHT. THE CAR DID NOT MOVE. ALL THE PEOPLE BEHIND WERE HONKING. TURNED OFF CAR AND TURNED ON; THEN ALL SYSTEMS BECAME NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958327March 2, 2017
POWER TRAIN
SINCE PURCHASING THE VEHICLE IN NOVEMBER 2015, THE VEHICLE HAS HAD DIFFICULTY SHIFTING AT LOWER SPEEDS AND ACCELERATING AT HIGHER SPEEDS. INITIALLY, THE DEALERSHIP TOLD ME I JUST NEEDED TO GET USED TO DRIVING A TURBO. I HAVE HAD ALL THREE UPDATES DONE TO THE DUAL-CLUTCH TRANSMISSION. AFTERWARDS, IN JANUARY 2017, WHILE DRIVING IN THE CITY, THE VEHICLE DROPPED INTO NEUTRAL BETWEEN FIRST AND SECOND GEAR. THE RPMS REVVED UP TO 4, BUT THE VEHICLE HAD A SUDDEN LOSS OF FORWARD MOMENTUM. BECAUSE I WAS IN HEAVY TRAFFIC, THIS PRESENTED A SAFETY HAZARD TO ME. THE DEALERSHIP RE-PERFORMED THE DECEMBER 2016 UPDATE THE FIRST PART OF FEBRUARY 2017 AND CAUSED A FULL SYSTEM FAILURE REQUIRING MANUAL REPROGRAMMING. IT THEN RELEASED THE VEHICLE BACK TO ME. AFTER TWO DAYS, THE SAME THING HAPPENED WHILE DRIVING IN THE CITY. I WAS AGAIN IN HEAVY TRAFFIC AND AFRAID ABOUT BEING REAR-ENDED. WHEN THE CAR REENGAGED AFTER THESE FAILURES, IT THEN SURGED FORWARD. THE PROBLEM IS INTERMITTENT AND THEREFORE UNPREDICTABLE AND UNSAFE. THE DEALERSHIP INFORMED ME IT HAS NOT BEEN UNABLE TO DUPLICATE THE PROBLEM AND THUS HAS NOTHING TO FIX. ADDITIONALLY, IT HAS BEEN IN TOUCH WITH HYUNDAI CORPORATE WHOSE POSITION IS THAT THE PROBLEM WAS FIXED WITH THE DECEMBER 2016 UPDATE. AND, SINCE THE DEALER HASN'T DUPLICATED IT, THEY HAVE NO FURTHER OBLIGATION TO ME. ACCORDING TO THE DEALERSHIP, HYUNDAI CORPORATE KNOWS OF NO OTHER CAR IN THE NATION STILL HAVING TRANSMISSION PROBLEMS AFTER THE DECEMBER 2016 UPDATE. IN ADDITION TO MY COMPLAINT, PLEASE REVIEW NHSTA 10948958, 10939802, 10938874, 10939196, AND 10946886 TO TEST THE CREDIBILITY OF ITS ASSERTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957973March 2, 2017
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED FROM SUDDEN BRAKING, THE VEHICLE HESITATED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE RELATED TO THE TRANSMISSION NEEDED TO BE UPDATED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 16V280000 (POWER TRAIN, ELECTRICAL SYSTEM) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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