Hyundai Tucson Complaints

6,738 consumer complaints on file.

#10985428May 12, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE THE VEHICLE WAS STATIONARY, IT JERKED WHEN THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL. THE CONTACT STATED THAT IT FELT AS IF THE VEHICLE WOULD STALL. IT WAS DIAGNOSED THAT THE JERKING CONDITION WAS A FEATURE OF THE VEHICLE DUE TO THE PRESENCE OF A DUAL CLUTCH. THE VEHICLE WAS REPAIRED AND THE CLUTCH ACTUATOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984262May 8, 2017
POWER TRAIN
THE TRANSMISSION DOESN'T ENGAGE AFTER A STOP, LAGS WHEN ACCELERATING ON CITY STREETS, AND OFTEN STUTTERS WHEN ACCELERATING IN TURNS OR ON CITY STREETS. I HAVE TAKEN THE VEHICLE INTO THE DEALER FOR COMPUTER UPDATES THAT WERE SUPPOSED TO FIX THE PROBLEM TWICE AND THE PROBLEMS KEEP OCCURRING. RECENTLY, THIS LED TO MY ALMOST BEING HIT WHEN I WAS TRYING TO PULL OUT IN TRAFFIC AND THE VEHICLE WOULDN'T MOVE THEN SUDDENLY A QUITE A FEW SECONDS LATER IT LURCHED FORWARD. I HAD TO HIT THE BREAKS TO KEEP FROM BEING HIT. THIS HAS HAPPENED BEFORE, BUT THIS TIME A CAR ALMOST HIT ME. I FEEL UNSAFE DRIVING THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981266April 28, 2017
POWER TRAIN
WHEN THE CAR SLOWS DOWN AND THEN SPEEDS UP IN TRAFFIC, TURNING AT STOP SIGNS OR ON STREET LIGHTS, OR PULLING OUT ONTO THE STREET, THE ENGINE WILL HESITATE/FREEZE UP.. THIS RESULTS IN A DELAY OF MOVEMENT FOLLOWED BY THE CAR LUNGING FORWARD WHEN IT DOES BEGIN TO DRIVE AGAIN, CREATING A VERY UNSAFE AND TERRIFYING SITUATION. I INITIALLY TOOK IT IN FOR THE RECALL ON OCTOBER 6, 2016. SINCE THEN I HAVE BROUGHT IT BACK TO THE DEALERSHIP I PURCHASED IT AT TO FIX THE ISSUE TWO MORE TIMES. WHEN I CALLED BACK THE FOURTH TIME I WAS TOLD TO CONTACT HYUNDAI CORPORATE. HYUNDAI CORPORATE HAS ONLY TOLD ME TO NOT DRIVE IN ECO MODE AND TO RETURN TO THE DEALERSHIP TO LEARN ABOUT DRIVING IN THE THREE DIFFERENT MODES. I HAVE ALSO DONE THAT AND BOTH OF THE MEN IN THE SERVICE DEPARTMENT LOOKED VERY CONFUSED AND TOLD ME HYUNDAI DOES NOT TELL THEM TO HAVE CUSTOMERS DRIVE IN ANY PARTICULAR MODE. WHAT THEY DID TELL ME WAS THAT GIVEN MY SITUATION AND IT HAPPENING IN ALL THREE MODES I SHOULD USE THE MODES WHICH FEELS THE SAFEST FOR ME. THIS IS IN NO WAY A SOLUTION AS ALL THREE MODES ARE POTENTIALLY LIFE THREATENING AND I EXPERIENCE THIS MULTIPLE TIMES EVERY SINGLE TIME I DRIVE MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980456April 25, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2006 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 5 MPH, A SECOND VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER SUSTAINED HEAD, NECK, BACK, AND SHOULDER INJURIES. THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD INJURY, NECK, AND BACK. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10980190April 24, 2017
ELECTRICAL SYSTEM
THE VEHICLE SITS IDLE FOR TWO OR THREE DAYS AND THE BATTERY IS TOTALLY DRAINED. THE DEALER HAS HAD THE VEHICLE TWICE AND CANNOT FIND A SOLUTION. THE BATTERY HAS BEEN CHANGED TWICE WITH NO SOLUTION. OTHER OWNERS HAVE REPORTED THE SAME PROBLEM. THE VEHICLE MAY OPERATE PROPERLY FOR A FEW MONTHS BUT IF IT SITS MORE THAN TWO OR THREE DAYS THE BATTERY IS DRAINED. THE DEALER HAS NO SOLUTION. SEARCHES FOR THIS PROBLEM HAVE REVEALED SEVERAL OTHER VEHICLES WITH THE SAME PROBLEM. THE VEHICLE HAS BEEN KEPT IN A DARK GARAGE AND OBSERVATION OF THE VEHICLE HAS SHOWN THAT NO SYSTEMS WERE LEFT ON BY THE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979931April 22, 2017
STEERING
THE BLUETOOTH ANSWER BUTTON ON THE STEERING WHEEL DOES NOT WORK NOR DOES THE VOLUME DOWN. THEREFORE, I AM HAVING TO TAKE MY EYES OFF OF THE ROAD TO ANSWER A PHONE AND TURN VOLUME DOWN. THIS MAKES THE HANDS FREE FEATURE NON EXISTENT. THIS HAPPENS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979709April 21, 2017
POWER TRAIN
I HAVE A 2016 HYUNDAI TUCSON TURBO. WHEN I FIRST GOT IT I THOUGHT THE GAS PEDAL WAS STICKING BUT COME TO FIND OUT IT WAS A TRANSMISSION PROBLEM. THE TRANSMISSION HAS BEEN "UPDATED " TWICE BUT THE CAR CONTINUES TO CHOKE WHEN YOU STEP ON THE GAS AND THEN LURCH FORWARD. I BELIEVE I AM GOING TO REAR END SOMEONE. EVERYTIME I VISIT THE DEALERSHIP I COMPLAIN ABOUT THIS PROBLEM AND THEIR SOLUTION IS TO "DRIVE IT LIKE A STICK SHIFT". I BOUGHT AN AUTOMATIC........
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978981April 18, 2017
UNKNOWN OR OTHER
COMPLETE ENGINE FAILURE AFTER BANGING SOUND JUST AS IN OTHER MODELS BEING RECALLED BY HYUNDAI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979040April 18, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
DANGEROUS TRANSMISSION. WHILIE THE CAR WAS IN MOTION GOING DOWN AN ON-RAMP TO GET ONTO THE INTERSTATE I PROCEEDED TO MERGE INTO TRAFFIC ONLY TO FIND OUT THAT I DID NOT HAVE ANY POWER. THE CAR WAS STILL ON BUT THERE WAS NOT ANY ACCELERATION, I KEPT PRESSING AND PRESSING AND NOTHING. SO I PULLED OFF THE ROAD SO A SEMI WOULDN'T RUN OVER ME. I PUT THE CAR IN PARK AND THEN WAITED ABOUT A MINUTE. I WAS ABLE TO GET THE CAR MOVING A LITTLE BIT AT A TIME. ONCE I REACHED 70MPH IT WAS LIKE IT WOULDN'T SHIFT GEARS. SO I DECIDED TO DRIVE IT TO THE DEALERSHIP. WHILE STOPPED AT A STOP LIGHT I PROCEEDED INTO THE INTERSECTION ONLY TO HAVE IT NOT BE ABLE TO MOVE ANYMORE SO I WAS BLOCKING TRAFFIC. I PUT THE CAR IN PARK AND DID A DIAGNOSTIC ONLY TO FIND OUT THERE WERE NO ISSUES. CLEARLY THIS FUNCTION DOES NOT DO IT'S JOB IN REPORTING THE PROBLEM. THE SERVICE MANAGER WAS NOT ABLE TO GET ME AN APPOINTMENT UNTIL 5 DAYS LATER TO LOOK AT IT. ONLY TO FIND OUT THEY COULD NOT REPLICATE THIS ISSUE. I THOUGHT IT WAS IN MY HEAD BECAUSE THIS STARTED WHEN I ONLY HAD THE CAR A MONTH. YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. ALSO, THE CAR WILL LUNGE AT LOW SPEEDS AND SORT OF BUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979043April 18, 2017
ENGINE, VEHICLE SPEED CONTROL
DANGEROUS VEHICLE - SAME THING AS PREVIOUS COMPLAINT. YOU NEVER KNOW WHEN YOU HAVE ACCELERATION AND ARE FEARFUL OF GOING INTO TRAFFIC. ALSO ON A HOT DAY THE AIR CONDITION WOULD NOT WORK AND THEY COULD NOT DUPLICATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979048April 18, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
SAME COMPLAINT AS BEFORE THEY CANNOT DUPLICATE AT DEALERSHIP. THERE IS NOT A RECALL ON THIS VIN NUMBER EVEN THOUGH IT WAS MANUFACTURED DURING THE DATES OF THE RECALL I FOUND OUT. I AM SERIOUSLY THINKING ABOUT HIRING A LAWYER BECAUSE I DO NOT WANT A CAR THAT IS NOT SAFE FOR MY GRANDCHILDREN. THIS TIME AGAIN WOULD NOT ACCELERATE WHEN GOING INTO TRAFFIC. IT IS VERY TERRIFYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978772April 17, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NOTHING COULD BE DONE TO ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972359April 14, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I HAVE HAD TWO EMERGENCY RECALLS DUE TO TRANSMISSION SLIPPING, JERKING AT SLOW SPEEDS, ALMOST STALLING OUT AND ACTCELLERATING ABNORMALLY WITH THE RPM'S RACING. DURING EACH RECALL, THE DEALERSHIP COMPLETES AN UPDATED SOFTWARE ON THE TRANSMISSION AND WHEN I LEAVE THE DEALERSHIP, MY VEHICLE NOTICEABLY DRIVES MUCH SMOOTHER AND NORMAL. A FEW DAYS LATER, THE TUCSON TRANSMISSION PROBLEM BEGINS ALL OVER AGAIN LIKE THE IT ACTED BEFORE. I FEEL THIS 2016 HYUNDAI TUSCON ECO 1.6LT SUV IS A DANGER TO MYSELF AND OTHER VEHICLES ON THE ROAD. WHAT IS MY RECOURSE ON THIS CONTINUOUS TRANSMISSION PROBLEM? IT HAS ABOUT 11K IN MILEAGE. CAN THIS VEHICLE BE LEMON LAW'D AS I HAVE OWNED IT FOR UNDER A YEAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972392April 14, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 30 MPH, A POPPING SOUND EMITTED FROM UNDERNEATH THE VEHICLE AND IT STALLED WITHOUT WARNING. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND WAS INFORMED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10972043April 12, 2017
ENGINE, VEHICLE SPEED CONTROL
THERE ARE SEVERAL PROBLEMS. THE DUAL CLUTCH AN AUTOMATED MANUAL TRANSMISSION ON MY 1.6-LITER TURBO VERSION HESITATES UP TO SEVERAL SECONDS WHEN ACCELERATING, THIS CAN OCCUR WHEN TURNING, ACCELERATING FROM A FULL STOP, MOVING AT A SLOW SPEED 1-5MPH. THE TACHOMETER REVS UP BUT THE CAR STAYS STATIONARY. THIS HAPPENS MULTIPLE TIMES A WEEK. THE SCARIEST TIME WAS WHEN I WAS ATTEMPTING TO MERGE ON THE HIGHWAY AND THE CAR DID NOT ACCELERATE AND CARS HAD TO SWERVE TO AVOID HITTING ME.. ADDITIONALLY IF YOU ARE IN BUMPER TO BUMPER TRAFFIC INCHING ALONG, IT HESITATES TO ACCELERATE AND WHEN IT FINALLY DOES, YOU'RE AFRAID YOU WILL HIT THE CAR IN FRONT OF YOU. I HAVE FOUND WHEN INCHING ALONG 1-5 MPH DURING RUSH HOUR TRAFFIC THAT I MUST LEAVE 1-2 CAR LENGTHS IN FRONT OF ME DUE TO THE LURCHING AND HESITATION. SUPPOSEDLY THE RECALL IN SEPTEMBER 2016 FIXED THIS ISSUE BUT IT DID NOT. WHEN I CONTACTED HYUNDAI MOTOR COMPANY HEADQUARTERS, THEY TOLD ME THE CAR IS WORKING AS DESIGNED. SO THEY DESIGNED IT TO LURCH AND NOT ACCELERATE? DOESN'T SEEM RIGHT TO ME. I HAVE DOCUMENTATION OF MY CONTACTS WITH THE LOCAL DEALER AND CORPORATE, BUT NOT WITH ME TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971886April 11, 2017
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
"TAKATA RECALL" ON APRIL 8TH APPROXIMATELY 6 O'CLOCK IN THE MORNING I WAS AWAKEN OUT OF MY SLEEP TO MY CAR ON FIRE IN MY YARD. I CALLED THE FIREFIGHTER DEPARTMENT THEY CAME OUT AND SAID IT WAS FROM BAD ELECTRICAL WIRES. MY CAR WAS IN MY FRONT YARD...I LAST DROVE IT THAT NIGHT TO PIZZA HUT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10971922April 11, 2017
ENGINE
WHILE DRIVING --LOUD KNOCKING NOISE IN THE ENGINE. WAS DIAGNOSED BY DEALER AS HAVING WORN ROD/CRANKSHAFT;METAL DEBRIS IN OIL PAN -- IF CONTINUING TO DRIVE, THEN WARNED TO CAUSE ENGINE FAILURE AND SHUTDOWN. THIS SAME PROBLEM RECEIVED A RECALL IN SONATAS, BUT NOW IS HAPPENING WITH THE TUCSONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971252April 8, 2017
POWER TRAIN
VEHICLE HESITATES, JERKS, JUMPS WHEN STARTING UP FROM A SLOW OR STOPPED POSITION. WHEN CROSSING TRAFFIC, TURNING LEFT, I HAVE TO BE CERTAIN I HAVE PLENTY OF ROOM IN CASE THE CAR HESITATES. EXTREMELY UNSAFE! I PURCHASED THE CAR 7/29/2016 AND I HAVE HAD THE CAR INTO THE DEALERSHIP 5 TIMES FOR THE SAME PROBLEM SINCE THEN. THE FIRST 4 TIMES I HAD THE CAR IN THEY UPDATED THE TRANSMISSION SOFTWARE. ON ONE OCCASION THERE HAD BEEN AN ACTUAL RECALL, HOWEVER IT DID NOT FIX THE PROBLEM. ON THE LAST TIME I HAD THE CAR IN, I ASKED THE SERVICE MANAGER TO RIDE WITH ME. THE CAR DID HESITATE, JERK COMING OUT OF A STOP AT A STOP SIGN AND HE TOLD ME THAT WAS HOW THE TRANSMISSION WAS SUPPOSED TO ACT AND THAT I NEEDED TO LEARN HOW TO DRIVE THE CAR. IT WOULD PREFORM BETTER IN THE SPORT MODE. THE CAR CONTINUES TO REPEAT THE SAME HESITATION ON AN ALMOST DAILY BASIS. I WILL BE CONTACTING HYUNDAI CORPORATE TO SEE IF VEHICLE IS COVERED UNDER LEMON LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970487April 4, 2017
POWER TRAIN
I PURCHASED THE CAR IN NOVEMBER 2015. I ALWAYS HAD A SLIGHT JERKING OF THE CAR WHILE IN TRAFFIC OR TAKING OFF FROM A STOP SIGN. I WOULD SAY TOWARDS THE END OF THE SUMMER OF 2016 IT GOT MUCH WORSE. TO THE POINT WHERE I'M TERRIFIED TO DRIVE IT IN TRAFFIC. I COMMUTE ALMOST 40 MILES EACH WAY TO WORK EVERY DAY AND MY HEART IS IN MY THROAT EVERY TIME I'M BEHIND THE WHEEL IN TRAFFIC AFRAID I'M GOING TO GET REAR ENDED. HYUNDAI CAME OUT WITH THE RECALL ON THE DCT (DUAL CLUTCH TRANSMISSION) THAT WAS SUPPOSE TO FIX THE PROBLEM. I HAD MY CAR SERVICED FOR THE RECALL IN OCTOBER 2016 AND IT NEVER FIXED THE PROBLEM. I BROUGHT IT IN TO GET SERVICED AGAIN ON APRIL 1, 2017 FOR THE SAME EXACT RECALL AND HERE I AM AGAIN STILL HAVING THE SAME PROBLEM. I HAVE A INFANT AND I AM TERRIFIED TO HAVE MY FAMILY IN THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970004April 2, 2017
FUEL/PROPULSION SYSTEM
STAINLESS STEEL FUEL TUBE REPLACED FOR SECOND TIME IN 15 MONTHS; FIRST TIME WHEN ENGINE BLEW (PISTON CAME APART) AND SECOND TIME 2 DAYS AFTER ROUTINE MAINTENANCE PERFORMED AT DEALERSHIP (EFI SERVICE). FUEL LEAK DEVELOPED WHEN FUEL PUMP RUNNING AS CAR BEING DRIVEN AT 70 MPH. STRONG FUEL SMELL IN VEHICLE WHILE DRIVING AND FUEL WAS RUNNING OUT AT RAPID RATE. CAR STARTED TO STALL ON INTERSTATE 10 W BETWEEN HOUSTON AND SAN ANTONIO. I WOULD LIKE A RECORD OF THIS OCCURRENCE IN ORDER TO DETERMINE IF PART IS DEFECTIVE OR MECHANIC AT FAULT. THIS IS THE SECOND REPORT I HAVE FILED IN REGARDS TO THIS VEHICLE. THE PART NUMBER ASSOCIATED WITH THIS FUEL TUBE IS 35305-2G700. THE FIRST REPORT WAS WHEN THE ENGINE BLEW NOVEMBER 2015 WHILE COMING OFF I-57S IN BOURBONNAIS, ILLINOIS. THAT REPORT NUMBER IS 10807620. 3 INVOICES OF REPAIRS SHOULD BE ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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