Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11012484August 3, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A STOP SIGN, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL OTHER TIMES ON DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER (KEFFER HYUNDAI LOCATED AT 9010 E INDEPENDENCE BLVD, MATTHEWS, NC 28105; (704) 243-9815) ON THREE DIFFERENT OCCASIONS. DURING THE FIRST AND SECOND VISITS, THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. DURING THE THIRD VISIT, IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-633-5151 AND STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER. THE MANUFACTURER PROVIDED CASE NUMBER: 9919336. THE FAILURE MILEAGE WAS 4,078. UPDATED 11/01/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012317August 2, 2017
ENGINE, POWER TRAIN
WE CURRENTLY LEASE THE 2016 HYUNDAI TUCSON FUEL CELL. ON MULTIPLE OCCASIONS THERE HAS BEEN A SUDDEN AND SPORADIC LOSS OF POWER DURING NORMAL DRIVING OPERATION. MOST RECENTLY, WHILE TRAVELING APPROXIMATELY 70 MPH ON A CA FWY THE CAR LOST ABOUT 90% OF ITS POWER WITHOUT WARNING BRINGING MAX SPEED TO LESS THAN 15 MPH! OCCUPYING THE CAR POOL LANE AT THE TIME, WE HAD TO NAVIGATE 6 LANES OF SPEEDING TRAFFIC WITHIN MOMENTS IN ORDER TO BRING THE VEHICLE TO A SAFE POSITION. ONCE SAFE WE IMMEDIATELY CALLED THE HYUNDAI SUPPORT LINE INCLUDED IN OUR LEASE WITH THIS "TEST" VEHICLE ONLY TO RECEIVE INCONSISTENT INFORMATION AND THE RUNAROUND. NOW, IT HAS BEEN OVER TWO WEEKS AND WE KNOW NOTHING MORE ABOUT WHAT CAUSED THIS SUDDEN AND ABRUPT LOSS OF POWER THAT COULD HAVE LET TO A VIOLENT ACCIDENT (IF NOT FOR OUR QUICK AND CONTROLLED RESPONSE). THIS VEHICLE HAS LESS THAN 24,000 MILES YET HYUNDAI AND THEIR ANAHEIM CA DEALER NOT ONLY CANNOT FIGURE OUT THE ISSUE BUT CANNOT GUARANTEE US THAT THE ISSUE WILL NOT REOCCUR WITHOUT WARNING IN THE FUTURE. MAKING THIS VEHICLE UNSAFE FOR OPERATION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011255July 28, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT LEASED A 2016 HYUNDAI TUCSON. WITHIN TWO YEARS OF OWNING THE VEHICLE, THE ACCELERATOR PEDAL WAS APPLIED AND THE VEHICLE WAS SLOW TO GAIN SPEED. THE DEALER INDICATED THAT THERE WAS AN UNKNOWN MANUFACTURER RECALL AND PROVIDED A SOFTWARE UPDATE. HOWEVER, MONTHS LATER, THE CONDITION CONTINUED INTERMITTENTLY AND MORE FREQUENTLY. THE DEALER (COURTESY HYUNDAI, 939 NEWPORT AVE, PAWTUCKET, RI 02861 (401) 622-1295) WAS NOTIFIED OF THE FAILURE, TEST DROVE THE VEHICLE, AND INDICATED THAT IT WAS A KNOWN ISSUE FROM THE MANUFACTURER. THE DEALER HAD NOT YET DEVELOPED A SOLUTION. THE DEALER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY MANUFACTURER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010942July 27, 2017
ENGINE
THE TUCSON LURCHES AND HESITATES WHEN IN STOP AND GO TRAFFIC, DRIVING AT A REDUCED SPEED (I.E., IN RESIDENTIAL NEIGHBORHOODS) OR WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP (I.E., RED LIGHT TURNS GREEN). SEVERAL TIMES, I'VE BEEN STUCK IN AN INTERSECTION FOR 5 - 10 SECONDS TRYING TO GET MY CAR TO GO AND COMPLETE A LEFT HAND TURN. I'VE EXPERIENCED LURCHING DURING RESIDENTIAL NEIGHBORHOOD DRIVING. I'LL BE GOING 25 MPH, AND COME TO A STOP SIGN. I STOP, AND WHEN I DEPRESS THE GAS PEDAL, THE CAR DOES NOTHING. ABOUT 5 - 10 SECONDS LATER, IT WILL LURCH FORWARD. WHENEVER IT BEGINS ACCELERATING AFTER A HESITATION OR LURCH, THE RPMS SKYROCKET TO 5 - 6K. THIS HAPPENS WHETHER I PRESS THE GAS PEDAL TO THE FLOOR IN DESPERATION, OR I'M GRADUALLY DEPRESSING THE PEDAL. THE LURCHING IS SO BAD AND SO APPARENT THAT MY PASSENGERS COMPLAIN ABOUT IT. THEY THINK I'M DOING IT ON PURPOSE. I'VE COMPLAINED ABOUT THIS BEHAVIOR TO HYUNDAI SINCE DAY ONE OF OWNING THE CAR. THEY'VE EVEN SENT ENGINEERS TO MONITOR THE ENGINE AND RIDE WITH ME WHILE I DRIVE IT. I KNOW 5 - 10 SECONDS DOESN'T SOUND LIKE A LONG TIME, BUT WHEN YOU'RE TRYING TO TURN LEFT AND TRAFFIC IS APPROACHING FROM THE OTHER DIRECTION, IT'S A NIGHTMARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011144July 27, 2017
ENGINE
THE CAR HAS DIFFICULTY ACCELERATING AND THEN WILL NOT GO IN REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010880July 26, 2017
POWER TRAIN
AS REPORTED BY SOME OTHERS, AFTER COMING TO A COMPLETE STOP AT AN INTERSECTION, WHEN I PRESS ON THE ACCELERATOR, THE RPM'S REV UP TO OVER 4000, BUT THE VEHICLE BARELY MOVES FORWARD FOR ABOUT 5 SECONDS. THIS SEEMS TO HAPPEN DURING PERIODS OF HIGH OUTSIDE TEMPERATURES AND ONLY SPORADICALLY. THIS DESCRIBES THE EXACT SAME CONDITIONS THAT HYUNDAI RECALLED THE 2016 TUCSONS FOR IN SEPTEMBER OF 2016. THIS IS WHAT HYUNDAI SAID THEN: "HYUNDAI SAYS THE TRANSMISSION CLUTCH APPLICATION LOGIC CAN CAUSE A DELAYED ENGAGEMENT OF THE TRANSMISSION WHEN TAKING OFF FROM A STOP." WHEN I'VE TAKEN THE VEHICLE IN FOR SERVICE, THE TECHNICIANS SAY THAT THEY CAN'T REPLICATE THE CONDITION, SO THEY CANNOT PULL A CODE AND FIND A PROBLEM. THIS IS A VERY DANGEROUS PROBLEM WHEN "STUCK" IN THE MIDDLE OF AN INTERSECTION OR TRYING TO MERGE ONTO A HIGHWAY OR INTERSTATE. I HAVE EXPERIENCED BOTH SITUATIONS AND IT IS NOT SAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010451July 25, 2017
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
STILL HAVING THE SAME EXACT ISSUES AS BEFORE. CAR WON'T ACCELERATE, IS JUMPY, REFUSES TO MOVE ANYMORE WHEN STOPPED OR ALREADY IN MOTION. HAD AN APPOINTMENT THIS MORNING WITH WOODHOUSE HYUNDAI AND THEY DIDN'T GIVE ME A CAR TO BORROW NOR DID THEY GIVE ME A RIDE TO WORK - SO I HAD TO RESCHEDULE. THE MECHANICAL MANAGER SAID "CAN'T YOU WAIT 15 MINUTES?" I DIDN'T REALIZE IT WAS AN OPTION TO BE LATE FOR WORK. MAYBE IT'S JUST MECHANICS THAT ARE ALLOWED TO BE LATE, BUT I SURE AM NOT ALLOWED TO BE. CUSTOMER SERVICE IS LACKING HERE AND SO IS THIS CAR. I'M DRAINED FROM ALL OF THE TIME I'VE PUT INTO THIS CAR TO BE REPAIRED AND NOTHING IS FIXED, BECAUSE THERE IS NO FIX! THE SAME BATTLE OVER AND OVER AGAIN IS PHYSICALLY TAKING A TOLL ON ME AND I'M TIRED OF FIGHTING TO HAVE MY CAR FIXED. I TRY TO MAKE APPOINTMENTS AND CAN'T ALWAYS MEET THOSE APPOINTMENT TIMES BECAUSE I HAVE A JOB. I NEED MY JOB TO PAY THE LOAN. I NEED THE LOAN FOR THE CAR TO GET TO MY JOB. I NEED MY CAR TO BE RELIABLE. MY CAR IS NOT RELIABLE SO I CAN'T GET TO MY JOB AND PAY MY LOAN BECAUSE OF MY CAR. DO YOU SEE THE PROBLEM HERE!?!?!?!! I'VE NEVER HATED A CAR AS MUCH AS I HATE THIS ONE. EDWARDS HYUNDAI SOLD ME A CAR THAT THEY PROMISED WAS RELIABLE AND SAFE - AND IT'S NOT. IT'S ABSOLUTELY THE OPPOSITE. I WILL NEVER PURCHASE A HYUNDAI AGAIN. I'D BE BETTER OFF WALKING AT THIS POINT OR TAKING THE BUS. TAKE THIS THING BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010492July 25, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE DRIVING OVER 35 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO GAIN CONTROL BEFORE DEPRESSING THE BRAKE PEDAL. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A CRASH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH CHARLOTTE HYUNDAI (8525 SOUTH BLVD, CHARLOTTE, NC 28273 (980) 224-5870) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 10451311. THE MANUFACTURER STATED THAT THE CONTACT WOULD HEAR FROM THEM WITHIN THREE TO FIVE DAYS. THE FAILURE MILEAGE WAS 7,000. UPDATED 09/06/17*LJ. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010256July 24, 2017
AIR BAGS
DRIVER TRAVELING AT 30-40 MPH, STRUCK ANOTHER VEHICLE BROADSIDE. ON CITY STREET. FRONT END OF VEHICLE SMASHED. CAR DECLARED TOTALED. AIR BAG DEPLOYED BUT ONLY 1-2 INCHES THEN DEFLATED. DRIVER STRUCK STEERING WHEEL AND SUFFERED FACIAL, AND BODY INJURIES INCLUDING CRACKED STERNUM. LEASER, AND INSURANCE COMPANIES NOT CONCERNED ABOUT AIR BAG. OFFERED ONLY MEDICAL ATTENTION. ATTORNEY NOT INTERESTED AS THIS BAG NOT ON RECALL LIST, YET. WARNING TO OTHERS OF POSSIBLE FAULTY AIR BAG.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11010046July 22, 2017
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
THE CAR HAS HAD SEVERAL ISSUES SINCE I GOT IT BRAND NEW OFF THE LOT, HOWEVER THE BIGGEST ISSUES IS WITH THE TRANSMISSION. I CURRENTLY HAVE 35K MILES ON THE CAR AND THE ISSUES ARE COMING MORE FREQUENT. THE BIGGEST ISSUE IS THE HESITATE AND LURCH PROBLEM. YOU CAN BE ON AN INCLINE OR JUST TRYING TO GO ACROSS AN INTERSECTION WHEN IT HAPPENS. YOU PRESS THE GAS, THE CAR HESITATES AS THE GEARS CHANGE AND YOU SLOWLY ROLL OUT INTO THE STREET, THEN THE CAR LURCHES YOU FORWARD. I CAME WITHIN A FEW INCHES OF HITTING THE BUMBER OF ANOTHER CAR AFTER I WAS LURCHED FORWARD. THERE SEEMS TO BE NO REASON OR PATTERN BEHIND THIS. IT JUST HAPPENS RANDOMLY. THE WHOLE CAR SHAKES AS THIS HAPPENS, SO BAD THAT EVEN PASSENGERS CAN FEEL IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006686July 21, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
CALLED HYUNDAI CORPORATE OFFICE VIA CELL AUTO SVCS! ASKED FOR REQUEST SERVICE NOW!!! W/COME IN AND REQUEST A DATE FOR SET QUICKLY BUT CANNOT GET A TOW TO BRING THE CAR TO SERVICES! REASONS: HYUNDAI PASSENGER LEFT SIDE WON'T MOVE! RPM WAS VERY HIGH. RODER WHEEL WHEN BACKING UP SHOWED A LARGE SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006766July 21, 2017
POWER TRAIN
ONGOING ISSUES WITH THE DUAL CLUTCH TRANSMISSION ON MY 2016 TUCSON SPORT 1.6, SINCE NEARLY THE BEGINNING THERE HAS BEEN HESITATION ACCELERATING FROM STOP, SLIPPING CAUSES JOLT AFFECT WHEN THE CLUTCH DOES GRAB. VERY FREQUENT SLIPPING OF CLUTCH MOSTLY AT SLOW SPEEDS, CLUTCH SLIPPING ALSO CAUSES VIBRATION/JOLTING AT SLOW SPEEDS EVER SINCE THE LAST SW UPDATE. BECOMING SEVERE SAFETY ISSUE. OCCURS EVEN IN REVERSE. WAS TOLD NO DEFECT HOWEVER THERE HAS BEEN THREE SOFTWARE UPDATES DONE BY DEALERSHIP ADDRESSING THIS ISSUE AS A SAFETY RECALL, 1ST TWO HELPED SOME BUT THE LAST ONE MADE PROBLEM WORSE THAN IT EVER HAS. WAS TOLD NO WAY TO REVERSE THE SW UPDATES. DEALERSHIP AND HYUNDAI UNABLE TO HELP RESOLVE ISSUE STATING THIS IS "NORMAL" CONDITION WHERE THIS IS A SEVERE SAFETY ISSUE THAT IS BEING IGNORED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006474July 19, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
HESITATION ON ACCELERATION, DUAL CLUTCH TRANSMISSION. REPORTED PROBLEMS WITH THE 2016 TUCSON. MY VEHICLE IS A 2017 TUCSON SE PLUS, THE PROBLEMS ARE THE SAME AS PREVIOUSLY REPORTS REGARDING THE 2016 MODEL. THE EXISTING RECALL NEEDS TO BE BROADENED TO INCLUDE 2017'S. PLUS, I UNDERSTAND THE COMPUTER SOFTWARE UPGRADE DOES NOT GUARANTEE A PERMANENT REPAIR. VERY DANGEROUS. MY CAR WAS PURCHASED IN MAY OF 2017 AND HAS LESS THAN 1300 MILES. THE PROBLEM WAS FIRST DISCOVERED TODAY WHILE DOING DAILY ERRANDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006170July 18, 2017
POWER TRAIN
2017 HYUNDAI TUSCON AWD LIMITED PURCHASED IN MARCH 2017, CURRENTLY 6000 MILES ON VEHICLE. THE DUAL CLUTCH TRANSMISSION (DCT) HUNTS FOR CORRECT GEARS ON OCCASION CREATING HESITATIONS AND STALLING EFFECTS. SEVERAL TIMES (AS MANY AS 10+), STARTING FROM A DEAD STOP AT A LIGHT, THE CAR WILL BEGIN FORWARD PROGRESS WITH NORMAL DEPRESSION OF GAS PEDAL. POWER TO THE WHEELS WILL THEN COMPLETELY VANISH FOR MOMENTS OF TIME (1-2 SECONDS) THEN THE CAR WILL EVENTUALLY MOVE FORWARD AGAIN. I'VE ALMOST BEEN REAR ENDED TWICE DUE TO THIS. I AM LUCKY TO NOT HAVE BEEN T-BONED WHEN CROSSING NON-LIT BUSY INTERSECTIONS. TYPE OF GASOLINE USED (REGULAR OR PREMIUM), DRIVE MODES (STANDARD OR SPORT), HARD DEPRESSION OF PEDAL OR SOFT DEPRESSION OF PEDAL, NOTHING SEEMS TO COINCIDE WITH THE THESE RANDOM OCCURRENCES. THIS IS NOT THE TYPICAL WAY A DCT SHOULD OPERATE. I HAVE DRIVEN VW DCT VEHICLES FOR YEARS AND HAVE NEVER HAD THESE EXTREMELY SCARY HESITATION MOMENTS WITH THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005559July 16, 2017
POWER TRAIN
NO OR MINIMAL FORWARD MOVEMENT WHEN PRESSING THE ACCELERATOR FROM A STOPPED POSITION (IN AUTOMATIC). THE OPERATOR MUST DEPRESS THE ACCELERATOR ALMOST TO THE FLOOR BEFORE THERE'S ANY ACCELERATION (AND GETTING HIGH RPMS). IT ALMOST FEELS LIKE THE VEHICLE IS ATTEMPTING TO MOVE FORWARD IN THE WRONG GEAR - THERE'S NO POWER/TORQUE. THIS SITUATION OCCURS FREQUENTLY AND IS MOST DANGEROUS WHEN DRIVING THROUGH AN INTERSECTION FROM A FULL STOP - ESPECIALLY WHEN ATTEMPTING A LEFT-HAND TURN WITH ONCOMING TRAFFIC (BUT NOT LIMITED TO TURNS). THE VEHICLE SLOWS ALMOST TO A STALL. THESE SYMPTOMS OCCUR IN ALL 3 DRIVE MODES: ECO, STANDARD, AND SPORT. HOWEVER, I HAVE NEVER EXPERIENCED THESE SYMPTOMS AT NIGHT OR LEAVING A GARAGE IN THE MORNING. IT APPEARS TO OCCUR AFTER THE VEHICLE HAS BEEN SITTING IN THE SUN FOR A LONG PERIOD, I.E, WHEN THE AMBIENT TEMPERATURE OF THE VEHICLE IS HOT. I LIVE IN ARIZONA. AS ADDED CONTEXT, IT SHOULD BE NOTED THAT THIS IS MY 3RD HYUNDAI TUCSON SE. THE PREVIOUS MODELS WERE 2010 AND 2013. I NEVER EXPERIENCED THESE SYMPTOMS WITH THOSE EARLIER MODELS. I HAVE 3000+ MILES ON THE VEHICLE AND HAVE MORE OR LESS EXPERIENCED THE SAME SYMPTOMS SINCE THE VEHICLE WAS NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005592July 16, 2017
EXTERIOR LIGHTING
STOP LAMP SWITCH MALFUNCTIONING CAUSING THE ILLUMINATION OF THE "ESC" (ELECTRONIC STABILITY CONTROL) INDICATOR LAMP IN THE INSTRUMENT CLUSTER TO STAY ON. THIS CONDITION ALSO OCCURRED ON MY 2008 HYUNDAI TUCSON FOR WHICH THERE WAS A RECALL. THE PROBLEM WAS REPAIRED ON 5/23/2013 AT ADVANTAGE HYUNDAI IN HICKSVILLE, NY. ATTACHED TO THIS COMPLAINT IS THE RECALL NOTICE FOR THE 2008 TUCSON AND THE REPAIR RECEIPT OF 5/23/13. I INQUIRED ON 6/25/2017 AS TO WHETHER THERE WAS A RECALL FOR THE 2006 TUCSON I OWN AND WAS INFORMED THAT THERE IS CURRENTLY NOT AN OPEN RECALL FOR THIS CONDITION. IT IS APPARENT TO ME THAT THIS ISSUE ALSO AFFECTS 2006 HYUNDAI MODELS ALSO. I AM REQUESTING YOUR ASSISTANCE IN OPENING AN INVESTIGATION REGARDING MY 2006 HYUNDAI TUCSON AND FOR THIS MODEL TO BE INCLUDED IN THE AFFECTED GROUP AND FOR HYUNDAI TO CORRECT THE ISSUE ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005465July 15, 2017
UNKNOWN OR OTHER
THE ENGINE HESITATES, JUMPS, ALMOST STALLS OR REVS LIKE A MANUAL TRANSMISSION WHEN YOU ARE STARTING FROM A STOPPING POSITION OR AT LOWER SPEEDS (LESS THAN 45 MPH). THERE HAVE BEEN VERY SCARY SITUATIONS WHERE PULLING OUT FROM A STOP SIGNS WITH ADEQUATE TIME WITH ANY OTHER CAR EXCEPT FOR THIS VEHICLE BECAUSE YOU DON'T KNOW IF THAT'S GOING TO BE THE TIME IT HESITATES OR WON'T ACCELERATE WHEN YOU PRESS ON THE GAS. THIS C
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005162July 13, 2017
POWER TRAIN
HYUNDAI PURCHASED THIS CAR BACK DUE TO A FAULTY TRANSMISSION. IT HAD ISSUES SHIFTING BETWEEN THE FIRST 3 GEARS AND STALLED IN BETWEEN EACH. IT HAD ISSUES FROM THE BEGINNING WHEN I PURCHASED IT IN FEB OF 2016 BUT TOOK UNTIL JUNE OF 2017 BEFORE THE BUY-BACK TOOK PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004732July 12, 2017
ENGINE, VEHICLE SPEED CONTROL
I HAVE SUBMITTED COMPLAINTS AND CLAIMS ON THIS VEHICLE MORE THAN TWICE NOW AND HAVE TAKEN IT INTO THE DEALERSHIP ALMOST 10 TIMES! I'M STILL HAVING THE SAME EXACT ISSUES I'VE HAD BEFORE JUST A MONTH AFTER PURCHASING THIS 2016 (BRAND NEW) CAR LAST YEAR! THE ACCELERATION STILL STAGGERS AND I CAN'T MOVE FROM A STOP, SLOW DOWN, OR WHEN I'M ALREADY IN MOTION ON THE HIGHWAY, ON CITY STREETS, COUNTY ROADS, AND THE INTERSTATE - NOT MY IDEA OF A SAFE CAR WHEN THAT'S WHY I BOUGHT IT IN THE FIRST PLACE! IT STALLS AND THE RPMS AND EVERYTHING ON THE ODOMETER DROPS TO ALMOST ZERO. TAKE BACK THIS AWFULLY MADE VEHICLE! IT'S EXTREMELY UNSAFE AND "UPDATES" AREN'T PERMANENTLY FIXING THE ISSUES. STOP GIVING IT A BAND-AID "FIX" AND JUST TAKE THIS CAR BACK. LEMON LAW. LEMON LAW. LEMON LAW. I DON'T WANT IT. WHEN THERE'S ON-COMING TRAFFIC AND I CAN'T MOVE, HOW AM I SUPPOSE TO STOP SOMEONE FROM HITTING ME WITH MY BABY IN THE BACKSEAT!?!?!? I CAN'T. BECAUSE I CAN'T MAKE THIS CAR MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004792July 12, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THIS VEHICLE HAS BEEN SERVICED NUMEROUS TIMES REGARDING THE PAST TWO RECALLS. UPDATING THIS VEHICLE IS NOT WHAT IT NEEDS. THIS VEHICLE NEEDS TO BE REPLACED COMPLETELY. I CANNOT ACCELERATE FROM A STOP, WHEN I'M IN MOTION, OR FROM A SLOW SPEED ON ANY HIGHWAYS, INTERSTATES, CITY STREETS, ETC. THIS VEHICLE DOES NOT WANT TO MOVE. ALSO, NOW GIVEN ALL OF THE ISSUES I'VE BEEN HAVING WITH THIS BRAND NEW CAR, THE AIR CONDITIONING AND BRAKES ARE FADING IN AND OUT. SO ALL OF THE ISSUES I'VE HAD WITH THIS BRAND NEW CAR INCLUDE BUT NOT LIMITED: LACK OF ACCELERATION, STALLING, DUAL CLUTCH TRANSMISSION, AIR-CONDITIONING, BRAKING, AND RADIO/BLUETOOTH/CD PLAYER WILL NOT ALWAYS WORK. I SUBMITTED A LEMON LAW COMPLAINT THROUGH THE BBB AND SPOKE WITH HYUNDAI CONSUMER AFFAIRS. THIS IS POSSIBLY MY THIRD OR FOURTH COMPLAINT ONLINE WITH THIS HEINOUS VEHICLE. IT'S UNSAFE FOR ANYONE LOOKING TO PURCHASE!!!! IT'S JERKY AND WILL LAUNCH YOU ONCE IT FINALLY DECIDES TO ACCELERATE AND THEN I'M AT A STANDSTILL ONCE MORE. THIS VEHICLE HAS A MIND OF ITS OWN AND I CAN'T BELIEVE THAT A DEALERSHIP WOULD SELL A DEFUNCT CAR TO SOMEONE. MAYBE UNKNOWINGLY, BUT NOW I HAVE TO JUMP THROUGH HOOPS AND FIND OTHER MODES OF TRANSPORTATION JUST TO GET TO WORK AND BACK. UNRELIABLE, UNSAFE, UNREASONABLE FOR THE COST, AND I'M NOT WILLING TO DO ANYTHING ELSE WITH THIS VEHICLE. HYUNDAI NEEDS TO MAKE THIS RECURRING AND SUBSTANTIAL ISSUE RIGHT WITH THIS UNHAPPY CUSTOMER. LET'S JUST HOPE THE REGIONAL OFFICE WILL FIND A SOLUTION AND PAY OFF THE REST OF THIS CAR. I SHOULDN'T BE TERRIFIED EVERY TIME I GET INTO MY CAR TO DRIVE WITH MY BABY BECAUSE I KNOW ONE OF THESE TIMES, WE WILL GET HIT. PRETTY SAD TO BE SITTING IN THE MIDDLE OF AN INTERSECTION AND I CAN'T MOVE AND OTHER PEOPLE WON'T MOVE FOR YOU. THE LIKELIHOOD OF GETTING HIT... 99%. PLEASE MAKE THIS RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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