Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11205769May 6, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND FAILED TO RESTART. ALL THE INSTRUMENT CLUSTER WARNING INDICATORS ILLUMINATED. ALSO, THERE WAS AN ABNORMAL RATTLING NOISE UNDERNEATH THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN HOLE IN THE ENGINE BLOCK. THE VEHICLE WAS TOWED TO ISLAND HYUNDAI (1590 HYLAN BLVD, STATEN ISLAND, NY 10305, (844) 672-7561) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205892May 6, 2019
ENGINE
MY ENGINE SEIZED WITH 61,500 MILES ON IT. IT WAS SERVICED REGULARLY AND ALL FLUIDS HAD JUST BEEN TOPPED OFF FOR A 9 HOUR DRIVE. WAS DRIVING ON I-5 SOUTH 3 AND A HALF HOURS INTO OUR DRIVE AND LOST POWER, ENGINE SEIZED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205507May 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE, AN INDEPENDENT MECHANIC FOUND THAT OIL LEAKED FROM THE OIL PAN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT BOUGHT THE PARTS AND HAD THE VEHICLE TOWED TO ANOTHER INDEPENDENT MECHANIC FOR REPAIR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205157May 2, 2019
POWER TRAIN
THERE IS A HESITATION WHEN THE CAR STARTS OUT IN THE MORNING, FIRST START OF THE DAY. I HAVE HAD A NEW TRANSMISSION PUT IN, BUT AFTER A FEW WEEKS THE PROBLEM RETURNED. IT CAUSES A SAFETY PROBLEM WHEN I TRY TO PULL OUT INTO TRAFFIC, BECAUSE IT FEEL LIKE IT IS GOING TO STALL OUT AND THEM IT CATCHES AND MOVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204937May 1, 2019
ENGINE
CAMPAIGN181. THERE IS A RECALL THAT CAN CAUSE ENGINE DAMAGE THAT COULD LEAD TO A HIGH-SPEED STALL, INCREASING THE RISK OF A CRASH. IT COULD ALSO INCREASE THE RISK OF A VEHICLE FIRE. THERE IS NO SOLUTION. MY VEHICLE IS UNSAFE. I DRIVE 60 MILES PER DAY TO AND FROM WORK. I DO NOT FEEL SAFE IN MY VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205032May 1, 2019
ENGINE
I RECEIVED A RECALL NOTICE (CAMPAIGN 181) IN APRIL 2019, THE NOTICE RECOMMENDED THAT I TAKE MY VEHICLE TO BE LOOKED AT, I SCHEDULED THE APPOINTMENT AND ON THE WAY TO THE DEALER SHIP THE CAR SUFFERED A HIGH-SPEED STALL, FORTUNATELY I WAS ABLE TO GET OFF THE BUSY ROAD WITH NO INCIDENTS. I HAD MY VEHICLE TOWED TO THE DEALER SHIP AT MY OWN EXPENSE. THE STALL WAS EXACTLY WHAT THEY SAID COULD HAPPEN TO MY VEHICLE ON THE RECALL NOTICE. NOW 18 DAYS LATER THERE HAS BEEN NO RESOLUTION, THE RECALL IS NOT BEING COMPLETED IN A TIMELY MANNER. HYUNDAI SAID I COULD PAY FOR THE REPAIR MYSELF AND IF THE RECALL REMEDY COVERED IT I COULD APPLY TO BE REIMBURSED. I DO NOT HAVE THE ABILITY TO COVER THE REPAIR MYSELF AND I AM WARY THEY WOULD FOLLOW THROUGH WITH ANY SORT OF REIMBURSEMENT. THEY HAVE ALSO NOT OFFERED A RENTAL VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204665April 30, 2019
ENGINE
ENGIBE STALLED ON THE HIGHWAY, ALMOST KILLED ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204720April 30, 2019
UNKNOWN OR OTHER
LATCHING/LOCKING SYSTEM DOES NOT WORK ON THE PASSENGER FRONT, AND BOTH REAR DOORS. UNABLE TO OPEN THE BACK DOORS FROM THE INSIDE OR OUTSIDE. THE PASSENGER FRONT DOOR WILL OPEN FROM THE INSIDE BUT MUST BE PULLED 3 TIMES TO OPEN FROM THE OUTSIDE. ONCE THE DOOR HAS BEEN OPENED INITIALLY IT WILL CLOSE AND OPEN WITHOUT PROBLEM. AFTER THE LOCK HAS BEEN ENGAGED AND UNLOCKED AGAIN, THE DOOR HANDLE ON THE PASSENGER FRONT MUST BE PULLED 3 TIMES IN ORDER TO OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204793April 30, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. AFTER ADDING TWO QUARTS OF OIL TO THE VEHICLE, THE OWNER NOTICED AN EXTENSIVE OIL LEAK WITHOUT WARNING. THE DEALER (LIA HYUNDAI ALBANY, 945 CENTRAL AVE, ALBANY, NY 12205, (518) 320-7235) INDICATED THAT THEY WERE WAITING ON THE MANUFACTURER TO PROVIDE THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE OIL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204378April 29, 2019
ELECTRICAL SYSTEM
CAR TAKES 6 TIMES TO START CAR LOSSES POWER ON EXPRESSWAY ALMOST CAUSING ACCIDENT CODES COME UP AND FIX PROBLEM BUT ISSUE ALWAYS COMES BACK WAS TOLD WIRING PROBLEM SPENT OVER 1000.00 TO FIX THE PROBLEM AND NO MENTION PRICELESS IF NOT SAFE TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204294April 28, 2019
AIR BAGS
HAVE A RECALL ON MY AIR BAGS BUT HAVE NOT RECEIVED ANY NOTICES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203865April 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 35 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE ENGINE MADE LOUD NOISES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS BLOWN AND CONTAINED METAL SHAVINGS. DUELL'S EVANSVILLE HYUNDAI (4400 E DIVISION ST, EVANSVILLE, IN 47715, 812-473-4400) ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO THEIR FACILITY. THE DEALER STATED THAT THE VEHICLE WAS 9,000 MILES OVER THE EXTENDED 100,000 MILE WARRANTY LIMIT AND REQUESTED THE MAINTENANCE HISTORY OF THE VEHICLE. THE DEALER CALLED BACK TO CONFIRM THAT THE SERVICE HISTORY WAS EXCELLENT AND PROMISED A NEW ENGINE REPLACEMENT. AFTER SOME DIFFICULTY RECEIVING AN ENGINE, THE DEALER FINALLY GOT THE ENGINE IN MARCH OF 2019 AFTER HAVING THE VEHICLE SINCE DECEMBER 5, 2019. AFTER THE ENGINE ARRIVED, THE DEALER INFORMED THE CONTACT THAT THERE WAS AN INTERNAL LEAK THAT DELAYED THE PROCESS. ALSO, WHILE TESTING THE ENGINE, THE VEHICLE STALLED. AFTER ANOTHER FEW WEEKS, THE DEALER STATED THAT THEY HAD TO REPLACE THE VALVES THAT CAUSED THE STALL. THE CONTACT CALLED AN ATTORNEY WHILE WAITING FOR THE REPAIR. THE DEALER THEN CALLED BACK AND STATED THAT THEY WERE SENT THE WRONG VALVES. DURING THIS PROCESS, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT HAD TO PURCHASE ANOTHER VEHICLE SINCE THE DEALER DID NOT OFFER A LOANER VEHICLE DURING THE EXTENDED REPAIR TIME. THE CONTACT WAS STILL WAITING FOR THE VEHICLE TO BE REPAIRED. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203893April 26, 2019
POWER TRAIN
THE CAR JUMPS WHEN MOVING OFF FROM A STOP. IN SOME CASES THE CAR STOPS MOVING AHEAD AND IT FEELS LIKE THE CAR IS NOT IN GEAR. THE CAR THEN TRANSMISSION REENGAGES AND THE CAR ACCELERATES HOPPING SOME TIMES. WHEN YOU STOP AGAIN THIS HAPPENS AGAIN BUT AT THE NEXT STOP IT MIGHT NOT HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203983April 26, 2019
UNKNOWN OR OTHER
I HAD BEEN A PROBLEM WITH MY TWO BACK DOOR LOCK ACTUATOR WITH MY CAR. I CANNO OPEN MY CAR FROM INSIDE OR OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203737April 25, 2019
POWER TRAIN, UNKNOWN OR OTHER
EVERYTIME I STOP AT A LIGHT OR SLOW DOWN I ALMOST GET IN A ACCIDENT BECAUSE THE TRANSMISSION KEEPS FEELING LIKE IT WONT SHIFT AND STALL OUT AND HAS NO POWER. THIS IS A KNOWN PROBLEM I NEED A RESOLUTION FOR PLEASE. I HAVE KIDS AND GOT THIS SUV FOR SAFETY BUT NOW I AM SCARED TO DRIVE WITH THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203810April 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING UP A HILL AT LOW SPEEDS, THE VEHICLE STALLED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO HYUNDAI OF EL PASO (8600 MONTANA AVE, EL PASO, TX 79925, (915) 881-0300) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203826April 25, 2019
ENGINE
I GO TO START MY CAR IN THE MORNING AND IT IS MAKING A LOUD TAPPING NOISE THE VEHICLE WAS STATIONARY IN MY DRIVEWAY. BUT AS IT WARMED UP IT WENT AWAY SO I CONTINUED TO DRIVE TO WORK IT WAS FINE ALL DAY BUT I FIGURED I WOULD LET THE DEALERSHIP TAKE A LOOK AT IT SINCE IT'S WASNT A PLEASANT NOISE. I DROP THE VEHICLE OFF AND THEY SAID THE OIL IS EXTREMELY LOW (I'VE ONLY HAD THIS CAR FOR ABOUT A MONTH) I HAD BOUGHT IT FROM A DEALERSHIP SO I ASSUMES ALL THE FLUIDS WOULD BE FINE UNTIL I NEEDED AN OIL CHANGE. WELL THEY CONTINUED WITH THE OIL CHANGE AND FOUND METAL SHAVINGS IN THE OIL PAN THEY THEN DROPPED THE OIL PAN AND FOUND METAL CHUNKS. THEY TOLD ME THE VEHICLE IS STILL UNDER THE BUMPER TO BUMPER WARRANTY AND THAT THE ENGINE NEEDED TO BE REPLACED. I THEN ASKED AROUND ABOUT WHY A VEHICLE THIS NEW WOULD NEED THE ENGINE REPLACED AND THEY SAID THAT HYUNDAI HAS A RECALL OUT FOR THOSE ENGINES THAT THEY TEND TO FAIL BUT I CAN NOT FIND ANYWHERE THAT MY VEHICLE HAS A RECALL. THIS HAS BEEN THE MOST INCONVENIENT PROCESS THE DEALERSHIP HAS HAD MY CAR FOR ABOUT A MONTH AND DO NOT EVEN HAVE A ETA FOR WHEN THE ENGINE WILL COME IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203412April 24, 2019
ENGINE
RECALL 181, NHTSA# 19V063 HAVE JUST LAST WEEK BEEN NOTIFIED OF THIS RECALL FOR OUR VEHICLE YET IT APPEARS TO HAVE BEEN A RECALL SINCE FEB, AND IT US NOW GOING ON 2-3 MONTHS AND THERE IS APPARENTLY STILL NO REMEDY AVAILABLE; SINCE THIS SOUNDS EXTREMELY SERIOUS, I BELIEVE NOTIFYING YOU IS AN APPROPRIATE MEASURE; AT THIS POINT WE HAVE NOT HAD ANY KNOWLEDGE, THEREFORE NO INSPECTION TO DETERMINE THE EXTENT OF THE PROBLEM IN THIS VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203463April 24, 2019
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO LITHIA HYUNDAI OF FRESNO (LOCATED AT 5590 N BLACKSTONE AVE, FRESNO, CA 93710, (559) 899-3257) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO THE ECOSHIFT DUAL CLUTCH TRANSMISSION. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203133April 23, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE CHECK ENGINE AND MALFUNCTION INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ONTARIO HYUNDAI (1307 KETTERING DR A, ONTARIO, CA 91761, (909) 443-6100) WHO STATED THAT THE REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 111,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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