Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11195753April 12, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I PURCHASED THIS VEHICLE NEW IN 2016. UNTIL NOW, THE ONLY ISSUE HAS BEEN ACCELERATING FROM A STOP, LIKE EVERYONE ELSE. NOW, THE DOORS ARE NOT OPERATING PROPERLY. IN MARCH 2019, THE FRONT PASSENGER DOOR STOPPED OPENING FROM THE OUTSIDE. IT WOULD UNLOCK/LOCK, BUT THE OUTSIDE HANDLE WOULD NOT OPERATE AND OPEN THE DOOR THE INSIDE HANDLE DID OPERATE. HYUNDAI REPAIRED/REPLACED THE PART UNDER MY EXTENDED WARRANTY FOR $50. IN APRIL 2019, THE BACK PASSENGER DOOR FAILED. THIS TIME IT WOULD NOT OPERATE FROM THE INSIDE OR OUTSIDE. THE DEALER TRIED TO MAKE ME WAIT WKS FROM AN APPT, BUT THIS IS A REAL SAFETY ISSUE WITH PASSENGERS/CHILDREN IN THE BACK SEAT. WHAT IF THERE WAS AN ACCIDENT? I INQUIRED ABOUT RECALLS, ESPECIALLY WITH PASSENGERS NOT BEING ABLE TO GET OUT OF THE CAR, BUT WAS SHUT DOWN BY THE MECHANIC. A QUICK GOOGLE SEARCH SUGGESTS I'M NOT THE ONLY PERSON WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195761April 12, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE LURCHED FORWARD AND INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195854April 12, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. SUPERIOR HYUNDAI NORTH (5565 DIXIE HWY, FAIRFIELD, OH 45014) AND THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195716April 11, 2019
ENGINE, POWER TRAIN
PURCHASED AS SECOND OWNER ON 8/18/16, MILEAGE WAS 21,7946. ON 03/16/18, WAS DRIVING AT APPROX. 40 MPH WHEN ALL THE DASH LIGHTS CAME ON AND THE CAR CAME TO A STOP, NO POWER. TOWED TO HYUNDAI DEALER, WAS TOLD CRANKSHAFT SEIZED AND THE ENGINE NEEDED REPLACED. MILEAGE WAS 70,702 AND I WAS TOLD IT WAS NOT COVERED BY WARRANTY BECAUSE IT WAS 702 MILES OVER. PAID $4000 FOR A USED MOTOR. GOT A LETTER RECENTLY TELLING ME THERE WAS AN ISSUE WITH THE SOFTWARE, AND IN LOOKING I UP DISCOVERED THERE WERE ISSUES WITH THIS MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195593April 11, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO NEW HOLLAND FORD (508 W. MAIN ST, NEW HOLLAND, PA) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195620April 11, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAPE COD HYUNDAI (556 YARMOUTH RD, HYANNIS, MA 02601, (508) 778-0500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195374April 10, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PREMIER HYUNDAI OF TRACY 3480 NAGLEE RD, TRACY, CA 95304 (209) 820-3550 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CALLED BUT THE CONTACT WAS NOT ABLE TO SPEAK TO A REPRESENTATIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195417April 10, 2019
ENGINE
THE VEHICLE DEVELOPED A RATTLING NOISE FROM THE LOWER HALF OF THE ENGINE WHILE DRIVING ON THE FREEWAY WITH MY FAMILY. I MANAGED TO GET HOME AND THEN QUICKLY TOOK IT TO MY LOCAL MECHANIC; WHO INFORMED ME IT SOUNDED LIKE A SPUN BEARING. HE STATED HE WOULD NOT KNOW FOR SURE UNTIL HE TOOK APART THE MOTOR. THE MECHANIC ADVISED THAT I TAKE IT TO THE DEALER SINCE I PURCHASED THE VEHICLE BRAND NEW. I CALLED MY TWO LOCAL DEALERS WHO INFORMED ME THE CAR WAS OUT OF WARRANTY AND ALSO NOT PART OF THE THETA II ENGINE RECALL CAMPAIGN. SINCE THE CAR WAS NOT BUILT IN THE ALABAMA PLANT; IT ALSO DID NOT QUALIFY FOR THE EXTENDED WARRANTY GIVEN TO VEHICLES BUILT HERE WITH THAT ENGINE. I WAS QUOTED AN ESTIMATED $10,000 BY THE DEALER IN REGARDS TO PUTTING IN A REMANUFACTURED ENGINE ON THE VEHICLE. AFTER RECEIVING THESE RESPONSES I NOTIFIED HYUNDAI'S WARRANTY DISPUTE RESOLUTION. THEY TOO INFORMED ME THE VEHICLE WAS OUT OF WARRANTY. THEY INFORMED THEY NEEDED TO TAKE APART THE ENGINE TO SEE WHAT THE ISSUE WAS. HOWEVER, THE GAMBLE WAS THAT I WOULD MOST LIKELY HAVE TO PAY FOR THE LABOR OF THIS. I WAS WITHOUT TRANSPORTATION AND GAVE UP RESOLVING THIS THROUGH HYUNDAI. MY MECHANIC WAS ABLE TO FIND ME A USED ENGINE WITH LOW MILES (70K) TO PUT IN MY VEHICLE. THE TOTAL COST FOR THE ENGINE WAS SHY OF $5,000 WHICH WASN'T TOO FAR FROM WHAT THE CAR IS WORTH NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195498April 10, 2019
SERVICE BRAKES
WHILE ON A CITY STREET IN SLOW MOTION COMING TO A FULL-STOP INTERSECTION, ATTEMPTS TO SAFELY SLOW AND STOP THE VEHICLE BY DEPRESSING BRAKE PEDAL FAILED WITH NO FEEDBACK FROM THE VEHICLE. THE VEHICLE DID NOT DECELERATE RESULTING IN AN ACCIDENT. IT WOULD SEEM THAT THE BRAKE MASTER BOOSTER HAD WORN AND WAS NO LONGER FUNCTIONING. COLLISION CENTER RESPONSIBLE FOR REPAIRS HAS STATED THE FOLLOWING: "OUR FINDINGS ARE THAT THE BRAKE MASTER BOOSTER NEEDS TO BE REPLACED. YOUR VEHICLE CAME TO OUR SHOP FOR COLLISION REPAIRS FROM AN ACCIDENT <DATE REDACTED> AND DURING OUR REVIEWS TO THE COLLISION DAMAGES WE FOUND THE POOR BRAKING CONDITION. THIS IS NOT PART OF THE ACCIDENT AND IS A MAINTENANCE WEAR ITEM. AS AN UNDERSTANDING TO THIS FAILURE THERE IS LITTLE OR NO WARNING WHEN THE BRAKES FAIL AND CAN HAPPEN AT ANY TIME. I FEEL THAT THE BRAKING CONDITION MAY OF HAD SOME SIGNIFICANT RELATION TO THE CAUSE OF ACCIDENT." VERBALLY THE SAME COLLISION CENTER REPRESENTATIVE SAID, THAT IT WOULD TAKE A VERY STRONG PERSON TO STOP THE VEHICLE WHEN PARTICULAR PART MALFUNCTIONS. AND THAT EVEN ON THE COLLISION CENTER LOT PRIOR TO REPAIRS USING BRAKES WAS CHALLENGING. THE VEHICLE HAS BEEN MAINTAINED IN HYUNDAI DEALERSHIP AND BRAKE PADS WERE REPLACED ACCORDING TO DEALERSHIP RECOMMENDATIONS PRIOR TO THE INCIDENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11194630April 8, 2019
AIR BAGS
PASSENGER AIR BAG WARNING LIGHT IS BLINKING, WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194769April 8, 2019
STRUCTURE:BODY
THE TRUNK HATCH OPENS UP WITHOUT WARNING AND WITHOUT US PRESSING THE OPEN TRUNK BUTTON ON THE REMOTE. THIS HAS HAPPENED SEVERAL TIMES WHEN THE CAR HAS BEEN STATIONARY AND WHEN WE WERE DRIVING OUT OF A PARKING LOT. THE TRUNK EVEN OPENED ON IT'S OWN WHILE THE REMOTE HAD BEEN PLACED UPRIGHT ON THE GROUND! ALSO THE TRUNK OPENED ON IT'S OWN WHEN IT WAS PARKED IN OUR GARAGE WITH THE ENGINE OFF AND AS WE HAVE A LOW GARAGE DOOR, THE PAINTWORK WAS SCRATCHED ON THE TRUNK DOOR WHEN IT OPENED UP AGAINST IT. ON 4/5/19 WE TOOK THE CAR TO DON WOOD HYUNDAI AT 810 STATE STREET, ATHENS OH FOR THEM SEE IF THEY COULD FIND WHAT WAS WRONG WITH THE HATCH AND REMOTE, BUT THEY COULD NOT DUPLICATE THE PROBLEM WHILE IT WAS THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193582April 3, 2019
POWER TRAIN
VEHICLE RANDOMLY SLIPS OUT OF GEAR WHEN BREAK IS QUICKLY DEPRESSED WHEN ROLLING FROM A STOP. VEHICLE NEEDS TO BE SHUT DOWN AND RESTARTED. A VERY SERIOUS SAFETY ISSUE. VEHICLE RANDOMLY FAILS TO SHIFT UP WHEN ACCELERATING. ANOTHER VERY SERIOUS SAFETY ISSUE. DUEL-CLUTCH TRANSMISSION IS CLEARLY DEFECTIVE AS DESIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193686April 3, 2019
ENGINE
ENGINE LIGHT CAME ON WITH NO WARNING STARTED KNOCKING STALLED OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193308April 2, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. HYUNDAI OF KENNESAW (2878 BARRETT LAKES BLVD, KENNESAW, GA 30144, (678) 809-6990) INDICATED THAT THERE WERE NO RECALL REPAIRS NEEDED BEFORE THE VEHICLE WAS PURCHASED. THE CONTACT WAS NOT INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO A FACILITY. AN INDEPENDENT MECHANIC INFORMED THE CONTACT TO CHECK WITH THE MANUFACTURER FOR A RECALL CAMPAIGN BECAUSE THEY DID NOT HAVE THE TOOLS TO REPAIR THE VEHICLE. THE CONTACT ALSO HEARD A TICKING NOISE, WHICH COULD INDICATE THAT A ROD MAY HAVE FRACTURED AND THE ENGINE SEIZED. THE VEHICLE WAS TOWED TO PEACOCK HYUNDAI BRUNSWICK (5400 ALTAMA AVE #1, BRUNSWICK, GA 31525, (912) 304-0461) FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191916April 2, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO LOSS OF VEHICLE POWER WHICH RESULTED IN AN ACCIDENT. *LD *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11193053April 1, 2019
ENGINE
DAUGHTER DRIVING DOWN ROAD. VEHICLE STARTED SLOWING DOWN AND WARNING LIGHTS CAME ON. VEHICLE DIED IN MIDDLE OF HIGHWAY. HAD TO BE TOWED AND THE SHOP BELIEVES IT IS THE ENGINE. OIL LEVEL WAS GOOD AND HAD BEEN CHANGED. APPEARS TO BE EXACTLY WHAT OTHERS ARE REPORTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192268March 28, 2019
ENGINE
THIS VEHICLE IS IN RECALL181. I HAVE CALLED HYUNDAI AND THEY WILL NOT FIX MY VEHICLE UNTIL THE HAVE THE PARTS TO DO... I RELY ON THIS VEHICLE TO GET ME TO DR APPOINTMENTS. I AM DISABLE VETERAN. I HAVE CHANGED SEVERAL TIMES OVER THE LAST FEW MONTHS. WHY CANNT GET MY VEHICLE FIX BEFOE ONE DAY IT CATCH ON FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191992March 27, 2019
POWER TRAIN
SEVERE HESITATION ON ACCELERATION. JERKY MOTION WHEN SLOW ROLLING. CANNOT BACK UP STEEP HILLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192007March 27, 2019
ENGINE
ENGINE WENT OFF-TIME AND LOST ALL COMPRESSION IN EACH CYLINDER. CHECK ENGINE LIGHT CAME ON 3/8/19, CAR RAN OK THROUGH 3/11/19, THEN HAD POWER ISSUES. IT WOULD NOT START ON 3/12/19 AND HAS NOT BEEN RUN SINCE. BOTH A PRIVATE MECHANIC AND THE LOCAL DEALERSHIP CONFIRMED THE TIMING ISSUE AND THE LOSS OF COMPRESSION. THE CAR HAS 83K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190691March 26, 2019
ENGINE
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO VEHICLE ENGINE FAILURE. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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