Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11218657June 8, 2019
ENGINE
WHILE ON BUSINESS TRIP IN RI DRIVING ON HIGHWAY 65MPH RPMS WENT FROM @2500 TO @7000 CAR STALLED OUT NO VEHICLE CONTROLS. GOT CAR INTO NEUTRAL AND VERY LOUD BANGING AND KNOCKING FROM ENGINE. GOT BACK TO HOTEL (LESS THAN 1 MILE). TOE SERVICE BROUGHT ME TO DEALERSHIP WHO DIAGNOSED AS BLOWN ENGINE. HYUNDAI CORPORATE CONTACTED AND WAS TOLD ENGINE RECALL FOR SAME YR/MODEL:ENGINE WAS VIN SPECIFIC AND MY VIN NOT ON RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218677June 8, 2019
POWER TRAIN, UNKNOWN OR OTHER
YESTERDAY AROUND 9:00 PM I WAS DRIVING ON HWY 150 IN SAN ANTONIO TX WITH MY KIDS AND ALL THE LIGHTS CAME ON ON THE DASH BOARD OR CLUSTER AND THE ENGINE DIE ON ME AND WOULDN'T START I TOOK IT TO A DEALER AFTER PAYING 220.00 FOR TOWING , NOW ITS AT RED MCCOMBS HYUNDAI RUBEN RODRIGUEZ SERVICE ADVISOR SAID HE WILL GIVE ME AND ANSWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218283June 6, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THERE WAS AN ABNORMAL BURNING ODOR INSIDE OF THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER LESTER GLENN HYUNDAI (TOMS RIVER LESTER GLENN AUTO GROUP 386 NJ-37 (732) 691-4108 23502) WHERE INFORMED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACT HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 127,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. * (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11218306June 6, 2019
POWER TRAIN
CAR DOES NOT ACCELERATE SMOOTHLY. WHEN TURNING FROM A STOP, CAR HESITATES. WHEN MERGING WITH TRAFFIC, CAR HESITATES. CAR ACCELERATES TOO FAST FROM A STOP WHEN TEMPERATURE IS OVER 85 F. TRANSMISSION IS TOO INCONSISTENT. MAKES DRIVING THIS CAR A GAMBLE WITH YOUR LIFE. AFTER SEVERAL REPAIRS BY DEALER TO FIX PROBLEMS, THEY NOW SAY THIS TRANSMISSION IS A HYBRID. IT WORKS MORE LIKE A MANUAL TRANSMISSION. IT WAS SOLD AS AN AUTOMATIC TRANSMISSION. DEALER SAYS THERE IS NOTHING THAT CAN CORRECT PROBLEM. THE REPAIRS THEY HAVE MADE ARE; RECALL UPDATE DCT CONTROL LOGIC, REPLACE TEMP. SENSOR AND ECU UPDATE DCT; SEAL VACUUM PUMP UPDATE TCU (RESET).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217813June 4, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES, THE TRANSMISSION GEARS WERE DIFFICULT TO CHANGE OVER, AND THE VEHICLE WAS SLOW TO ACCELERATE. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE DEALER (LAKE NORMAN HYUNDAI, 20520 CHARTWELL CENTER DR, CORNELIUS, NC 28031, (704) 274-3145) INDICATED THAT THE SAME OEM TRANSMISSION NEEDED TO BE REPLACED. THE DEALER KEPT THE VEHICLE SINCE MAY 9, 2019. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217459June 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING LOW SPEEDS, THE VEHICLE BEGAN TO JERK AND HESITATE, AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217544June 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217571June 3, 2019
ENGINE
WHILE DRIVING DOWN THE ROAD AT HIGH SPEED, MY CAR LOST POWER. AFTER TRYING TO RESTART, IT WOULD TURN OVER BUT TURN OFF IMMEDIATELY. AFTER GETTING IT TO THE DEALERSHIP, IT WAS EXPLAINED THAT MY 'MOTOR HAS FALLEN APART INSIDE'. THIS IS TO BE SUBMITTED TO HYUNDAI FOR REPAIR BUT MY CAR 'MAY NOT QUALIFY'. THIS IS CLEARLY A KNOWN PROBLEM AND WHY IT HASN'T BEEN BROUGHT IN FOR RECALL IS BEYOND ME. I HAVE A DISABLED SON TO DRIVE AROUND AND THIS DEFECT HAS MADE IT DANGEROUS TO DRIVE. I NEED THIS COVERED AND REPAIRED BUT MOST IMPORTANTLY I NEED THIS TO NOT BE AN ISSUE FOR ANYONE ELSE. THIS IS DANGEROUS. IT IS IRRESPONSIBLE TO ALLOW IT TO CONTINUE. DO BETTER!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210879May 30, 2019
POWER TRAIN
VEHICLE FAILED TO ACCELERATE WHILE MERGING INTO TRAFFIC, FORCING ENGINE TO REACH 6.5K RPM ONCE IT BEGAN TO DO SO. HAPPENS FREQUENTLY. MANY OTHER COMPLAINTS ON SAME ISSUE BY VARIOUS OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210878May 30, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART AND THE CONTACT HAD TO CALL A TOW TRUCK. IN ADDITION, THE OIL AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT AN OIL CHANGE WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE LATER RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING) DID NOT APPLY TO THE CONTACT'S VEHICLE AND THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210554May 29, 2019
ELECTRICAL SYSTEM
3 OF THE 4 WINDOWS WON'T GO UP OR DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210460May 28, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210017May 26, 2019
ENGINE
WHILE DRIVING HOME I HEARD A SUDDEN STRANGE NOISE COMING FROM MY CAR. I PULLED OVER AND WALKED AROUND MY VEHICLE TO SEE IF I COULD SEE ANYTHING. WENT TO START MY CAR BACK UP AND IT WOULDN'T START AND MY ENGINE LIGHT CAME ON. GOT OUT POPPED THE HOOD, LOOKED UNDER THE VEHICLE, AND THERE WAS OIL FROM MY CAR ON THE GROUND. HAD TO CALL MY INSURANCE COMPANY AND THEY TOWED MY VEHICLE TO THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210089May 26, 2019
ENGINE
I RECEIVED A RECALL FOR A DEFECT. THE VEHICLE MAY HAVE AN ENGINE OIL LEAK FROM THE SEAL BETWEEN THE OIL PAN & ENGINE BLOCK WHICH, IF LEFT UNREPAIRED & OPERATED OVER TIME, COULD EVENTUALLY LEAD TO ENGINE DAMAGE. A DAMAGED ENGINE COULD LEAD TO A HIGH-SPEED STALL, INCREASING THE RISK OF A CRASH. IT COULD ALSO INCREASE THE RISK OF A VEHICLE FIRE. I RECEIVED THIS NOTICE IN APRIL 2019. WHEN ARE THEY GOING TO GET THE REMEDY GOING? WHEN I PUT IN MY VIN #, IT SAYS IT IS INVALID. I WOULD THINK THEY SHOULD GET THE REMEDY IN PLACE SINCE THERE IS A POSSIBILITY OF A CRASH OR FIRE!! WHAT ARE THEY WAITING FOR?? (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209913May 25, 2019
ENGINE
I RECEIVED AN INTERIM ENGINE RECALL LETTER FROM HYUNDAI IN MAY 2019' I CALLED THE DEALERSHIP TO GET MY CAR LOOKED AT AND THEY SAID THERE IS NO REMEDY YET AND TO WAIT FOR THE 2ND RECALL LETTER-I NEVER RECEIVED THE 2ND RECALL LETTER ' I WAS DRIVING TO WORK ON MONDAY, MAY 20TH 2019 AND I MADE A LEFT TURN ONTO A STREET AND MY CAR DIED IN THE MIDDLE OF THE STREET WHILE IN MOTION WITH NO WARNINGS WHATSOEVER-WAS NOT ABLE TO START CAR OR JUMPSTART IT '-MY CAR WAS IN THE MIDDLE OF THE STREET AND I HAD TO ASK A NEIGHBOR TO HELP ME MOVE THE CAR TO THE SIDE OF THE STREET 'MY HYUNDAI TUCSON IS 2011 AND HAS 79,000 MILES' CALLED A TOWING SERVICE TO GET IT TOWED TO THE DEALERSHIP AND THEY DID NOT GIVE ME A LOANER CAR-I HAD TO RENT A CAR OUT OF POCKET AND WAS TOLD I'M ONLY BEING REIMBURSED $38/DAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209620May 24, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR LIGHT HAD ILLUMINATED BEFORE THE VEHICLE SUDDENLY STALLED AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO HYUNDAI OF BEDFORD(18300 ROCKSIDE RD, BEDFORD OH) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209802May 24, 2019
ENGINE
2013 HYUNDAI TUCSON, 90,000 MILES. PURCHASED FROM CARMAX 6.5 MONTHS AGO AT 80,000 MILES. ENGINE STARTED SLIGHT KNOCKING ON 5/10/2019 IN THE AM. ON THE WAY TO THE SHOP, ENGINE LOST 95% OF POWER AND BEGIN KNOCKING VERY HEAVILY. THE ENGINE HAS "FALLEN APART" ACCORDING TO THE MECHANIC. THIS IS AFTER I WAS TOLD THERE WAS A RECALL AFFECTING THE ENGINE ON 2/28/2019, AND IT APPEARS TO BE THE SAME PROBLEM. HYUNDAI SAID THEY CAN'T / WON'T DO ANYTHING ABOUT IT. I'M OUT OF A CAR WITH ALMOST THE ENTIRE LOAN OF $13,000 LEFT ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209893May 24, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
HESITATION AND STALLING FROM THE DUAL CLUTCH TRANSMISSION. IT IS A SAFETY ISSUE WITH MY FAMILY IN THE CAR AND SURROUNDING AREAS ON THE STREETS AND HIGHWAY AND ALSO PARKING LOTS. I HAVE BEEN BACK TO MY DEALER TWICE AND WAS TOLD THERE IS NOTHING THEY CAN DO. I FEEL MOSTLY UNSAFE WHEN THIS HESITATION HAPPENS ON A BUSY HIGHWAY. HYUNDAI ON MY SECOND VISIT ONLY USED THE COMPUTER TO TURN OFF THE CHECK ENGINE LIGHT BUT THE PROBLEM WAS VERY MUCH THE SAME. I NEED HELP PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209467May 23, 2019
ENGINE
VEHICLE'S ENGINE IS INTERMITTENTLY MAKING NOISES AGAIN AFTER EXHAUST MANIFOLD WAS FIXED AND ALSO INTERMITTENTLY RELEASING CARBON MONOXIDE INTO THE CABIN OF THE VEHICLE. I HAVE A VIDEO OF THE CARBON MONOXIDE READING, BUT THE SYSTEM WILL NOT ALLOW ME TO UPLOAD.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11209489May 23, 2019
STRUCTURE:BODY, SERVICE BRAKES, ENGINE
HIGHWAY, BRIDGE, FOLLOWING SIGNIFICANTLY FAR BACK. CAR STOPS AHEAD AND I BRAKE IN PLENTY OF TIME (MY SON WAS IN THE FRONT SEAT AND CAN ATTEST TO THAT). CAR BRAKES BUT VERY SLOWLY, NOT IN TIME SO WE HIT THE STATIONARY CAR AND THEN WE WERE HIT MUCH HARDER FROM BEHIND. AIRBAGS DEPLOYED. THE CAR IMMEDIATELY FILLED WITH SMOKE WHICH I ATTRIBUTED TO THE AIR BAGS BECAUSE I DID NOT KNOW ANY BETTER. VERY SCARED, I SCREAMED FOR THE KIDS TO GET OUT OF THE CAR. SMOKE WAS GONE BY THE TIME POLICE ARRIVED. WE WERE OK, MY SON AND I HAD SORE RIBS AND WHILE TALKING WITH POLICE MY LEFT HAND WAS BURNING FROM SOMETHING. NOTHING WAS VISIBLE SO I SAW KNOW POINT IN TELLING ANYONE. IT LEFT A RASH AND WITHIN TIME IT PEELED AND NOW IS BACK TO NORMAL. A FEW DAYS LATER, HAD SOME HEADACHES. WENT TO THE ATHLETIC TRAINER AT OUR SCHOOL (I AM A TEACHER) AND WAS PUT ON CONCUSSION PROTOCOL. CAR WAS TOTALED. THE FRONT LOOKED LIKE AN ACCORDION AS WE WERE PUSHED SIGNIFICANTLY INTO THE VEHICLE IN FRONT BY THE CAR WHO HIT US FROM BEHIND. I WAS SO RELIEVED THAT EVERYONE WAS OK THAT I REALLY DID NOT THINK ABOUT IT UNTIL RECALL NOTICE CAME FOR THE CAR WHICH OF COURSE WAS ALREADY GONE. ENGINE PROBLEMS WITH "OIL LEAKS AND POSSIBLE SPONTANEOUS FIRES, INCREASING RISK FOR ACCIDENT" IS THE WORDING ON THE RECALL.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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