Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11343447August 5, 2020
POWER TRAIN
CAR DOES NOT WANT TO TAKE OFF, ALMOST BEEN HIT. DEALERSHIP SAYS CAR IS FINE. I DO NOT FEEL SAFE IN THIS CAR.GETTING ON THE HIGHWAY IT HESITATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342782August 2, 2020
STRUCTURE:BODY
THE REAR PASSENGER DOOR WILL NOT OPEN USING EITHER THE INSIDE OR OUTSIDE DOOR HANDLE. THE LOCK TOGGLE AND DOOR HANDLE STILL MOVE BUT DO NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342835August 2, 2020
ENGINE
I WOULD LIKE TO KNOW WHY THE 2013 HYUNDAI TUCSON WERE NOT IN THE RECALL FOR THE ENGINE FAILURE. COMPLAINTS ON ENGINE SEIZING UP IS THE SAME AS 2014 AND 2015 SAME ENGINE I WOULDN'T COMPLAIN BUT JUST HAPPEN TO ME 7/11/2020 DRIVING DOWN HIGHWAY ENGINE SEIZED UP AND LOOKS LIKE AM STUCK WITH IT JUST DOESN'T MAKE ANY SENSE TO SIT HERE AND THINK ABOUT I DON'T HAVE A VEHICLE AND WHAT HAPPENED WAS NO FAULT OF MINE ITS JUST CRAZY HOW NO ONE WILL TAKE RESPONSIBILITY AND FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342847August 2, 2020
SERVICE BRAKES, ENGINE, POWER TRAIN
I PURCHASED MY 2018 HYUNDAI TUCSON LIMITED 1.6L FORWARD DRIVE NEW IN NOVEMBER 2018. I STARTED EXPERIENCING PROBLEMS A FEW WEEKS AFTER MY PURCHASE. THE VEHICLE IS SLOW TO ACCELERATE AT TIMES AND OTHER TIMES THE VEHICLE LURCHES/ACCELERATES FORWARD AT A HIGH RATE OF SPEED WITH MY FOOT ON THE BRAKE PEDAL. FOR INSTANCE, I WAS AT A DRIVE THRU WITH MY FOOT ON THE BRAKE PEDAL AND MY TUCSON BEGAN TO ACCELERATE FORWARD. I WAS SO AFRAID THAT I WAS GOING TO HIT THE CAR IN FRONT OF ME THAT I TURNED THE VEHICLE OFF. ON NUMEROUS OCCASIONS IT HAS LURCHED/ACCELERATED FORWARD WITH MY FOOT ON THE BRAKE PEDAL. OTHER TIMES WHEN I BEGIN TO ACCELERATE AFTER STOPPING AT A STOP LIGHT THE VEHICLE JUST HESITATES TO MOVE AT ALL. IT IS VERY SLOW TO ACCELERATE FOR A TURBO VEHICLE. CONCERNING MY BRAKES, MY BRAKES ARE MAKING A HIGH PITCH SQUEALING SOUND. I HAVE TAKEN MY TUCSON IN FOR SERVICE FOR THE BRAKE ISSUE, AND I HAVE BEEN TOLD THAT THERE IS NOTHING WRONG AND THAT IS THE NOISE THAT TUCSON BRAKES MAKE. BRAKES DO NOT MAKE A HIGH PITCH SQUEALING NOISE FOR NO REASON AT ALL. ALSO, I TOOK MY TUCSON TO BE SERVICED FOR THE ENGINE/TRANSMISSION PROBLEM AND I WAS TOLD THAT THERE WAS NOTHING THAT THEY COULD DO ABOUT THE PROBLEM. THIS SUV IS A DEATHTRAP. THE 2018 TUCSON 1.6L NEEDS TO BE RECALLED AND THE ENGINE REPLACED WITH A 2.4L ENGINE AND THE BRAKE SYSTEM NEEDS TO BE REDESIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342724August 1, 2020
ELECTRICAL SYSTEM
MY CAR WILL NOT SHIFT OUT OF PARK. I WAS GETTING GAS AND WHEN I STARTED THE CAR I COULD NOT MOVE IT OUT OF PARK. I CHECKED THE MANUAL AND FOLLOWED THE INSTRUCTIONS TO PRESS THE SHIFT LOCK SYSTEM AND THEN IT MOVES OUT OF PARK. IF I PUT IT BACK IN PARK IT LOCKS AGAIN. IT WAS RUNNING FINE NO ISSUES PRIOR. I KNOW THERE WERE RECALLS FOR MY CAR SO AM WORRIED THIS IS A HUGE SAFETY ISSUE FOR MYSELF AND CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341758July 28, 2020
ENGINE
TRAVELING DOWN HIGHWAY VEHICLE MADE LOUD NOISE PULLED OVER AND TURNED VEHICLE OFF WAITED 10 TO 20 MINUTES TRIED TO START VEHICLE AND IT MADE LOUD NOISE AGAIN AND SHUT DOWN WOULD NOT STAY RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341760July 28, 2020
ENGINE
ADDING TO FIRST COMPLAINT VEHICLE WAS TOWED TO HYUNDAI DEALERSHIP WAS TOLD ENGINE SEIZED WAITING ON RESPONSE FOR HYUNDAI CORPORATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341842July 28, 2020
ELECTRICAL SYSTEM
THIS IS THE 2 TIME THIS HAPPENS THE 1ST TIMES WAS THE BACK DOOR WE STILL HAD WARRANTY WE GOT THAT FIXED NOT ITS THE DRIVER SIDE IT DOES NOT UNLOCK WE HAVE TO GO INTO THE PASSENGER SIDE TO UNLOCK THE DRIVER SIDE. IF SOMEONE IS FOLLOWING ME HOW AN I GOING TO GET INTO MY CAR! THIS IS A HAZARDOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341244July 24, 2020
FUEL/PROPULSION SYSTEM
WHILE DRIVING ON THE PARKWAY MY CALLED STALLED. I WAS DRIVING 60 MPH IN THE LEFT LANE WHEN ALL OF A SUDDEN THE CAR STARTED STALLING AND I WAS UNABLE TO ACCELERATE. MY CAR WAS COASTING AT THIS POINT DUE TO LACK OF ACCELERATION. I INTERRUPTED THE FLOW OF TRAFFIC AND HAD TO GO FROM THE FAR LEFT LANE TO RIGHT SHOULDER OF THE ROAD. I TURNED THE CAR OFF AND STARTED IT AGAIN TO NO AVAIL. I STARTED THE CAR AGAIN AND THEN I WAS ABLE TO ACCELERATE. 10 MINUTES FROM HOME THE STALLING STARTED AGAIN, I GOT OFF THE MAIN HIGHWAY, PULLED ONTO A SIDE STREET AND PULLED HEAD INTO A PARKING SPOT AND TURNED THE CAR OFF. I RESTARTED THE CAR, PUT IT INTO REVERSE BUT THE CAR WOULDN'T MOVE WHEN I HIT THE ACCELERATOR. I TURNED THE CAR OFF AND RESTARTED AND THEN I WAS ABLE TO REVERSE THE CAR. AS I PULLED INTO MY GARAGE THE STALLING STARTED AGAIN, I WENT TO BACK MY CAR INTO MY GARAGE SPOT I WAS UNABLE TO ACCELERATE THE CAR INTO REVERSE. I CUT THE CAR OF AND RESTARTED AND I WAS ABLE TO REVERSE MY CAR INTO MY SPOT. THE NEXT DAY (7/20/20) I MADE AN APPOINTMENT WITH THE DEALERSHIP FOR SERVICE.I TOOK THE CAR TO THE DEALERSHIP FOR SERVICE ON 7/21/20 AND THEY PERFORMED VIGOROUS ROAD TESTS, SCANNED FOR CODES NO CODES PRESENT, CAR WAS LEFT TO IDLE FOR 20 MINUTES AND STILL NO ISSUES AT THIS TIME. THE DEALERSHIP HAD THE CAR FROM 7/21-7/23/20. I AM AFRAID TO DRIVE THE CAR , ESPECIALLY WITH IT STALLING ON THE PARKWAY WHICH IS A MAJOR SAFETY ISSUE FOR MYSELF, MY CURRENT PASSENGER(S) AND OTHER DRIVERS ON THE ROAD. I'M THANKFUL THE CAR BEHIND ME WASN'T TAILGATING OR HE WOULD HAVE SLAMMED INTO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341160July 23, 2020
ENGINE
WAS DRIVING MY 2012 HYUNDAI TUCSON WHEN IT SUDDENLY DIED AT A STOPLIGHT. IT WOULDN'T RESTART. WHEN I TURNED THE KEY TO RESTART IT NOTHING HAPPENED, NO CLICKING, IT DIDN'T TURN OVER AT ALL. CALLED A TOW TRUCK AND HAD THEM TOW IT TO OUR LOCAL FIRESTONE. THEY RAN A DIAGNOSTIC ON IT AND THE ONLY THING THEY COULD SEE WAS THAT THE STARTER WASN'T WORKING. THEY REPLACED THE STARTER AND AFTER STRUGGLING TO GET IT TO START EVEN WITH THE NEW STARTER IT CLANGED AND BANGED AND THEN DIED AGAIN ONCE THEY WERE ABLE TO GET IT STARTED. I CHECKED ONLINE AND SAW THERE WAS A RECALL ON THE VEHICLE. I HAD IT TOWED TO THE HYUNDAI DEALERSHIP. THEY LOOKED AT THE CAR AND SAID IT NEEDED A NEW ENGINE AND THAT THE DAMAGE WAS NOT RELATED TO THE RECALL. I AM NOT THE ORIGINAL OWNER AND PURCHASED THE CAR USED FROM THE DEALERSHIP ABOUT 3 YEARS AGO WHEN IT HAD APPROX. 57K MILES ON IT. IT NOW HAS APPROX. 80K MILES ON IT. THE CAR IS WELL MAINTAINED. I CHANGE THE OIL REGULARLY. BEFORE THIS THERE WERE NO ISSUES. HYUNDAI AND THE DEALER TAKE NO RESPONSIBILITY AND SAY THAT I AM RESPONSIBLE TO PAY FOR THE NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341212July 23, 2020
EXTERIOR LIGHTING
DRIVERS SIDE LOW BEAM DOESN'T WORK AFTER CHANGING BULB. FUSE GOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340311July 20, 2020
UNKNOWN OR OTHER
REAR PASSENGER DOOR WILL NOT OPEN USING INSIDE OR OUTSIDE HANDLE EVENTHOUGH IT IS IN THE UNLOCKED POSITION . LOCKING AND UNLOCKING SWITCH INSIDE VEHICLE INTERMITTENTLY WORKING. TRUCK HANDLE SOMETIMES WON'T OPEN TRUNK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340417July 20, 2020
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, SHE BEGAN TO HEAR A TICKING SOUND EMITTING FROM THE ENGINE WITHOUT WARNING. THE CONTACT EXITED THE VEHICLE AND CHECKED HER FLUIDS, ALL FLUID LEVELS WERE NORMAL. AS THE CONTACT CONTINUED TO DRIVE, THE VEHICLE STALLED AND SHUT OFF AS THE OIL AND THE BATTERY WARNING LIGHTS ILLUMINATED. AS THE CONTACT RESTARTED THE VEHICLE, WHITE SMOKE BEGAN TO EMIT FROM THE ENGINE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED INITIALLY TO HOME.; THE NEXT DAY, SHE HAD THE VEHICLE TOWED TO JOHNSON HYUNDAI OF CARY (5000 OLD RALEIGH RD, CARY, NC 27511). SHE WAS INFORMED THAT HER ENGINE THREW A RODE CAUSING THE ENGINE TO MALFUNCTION, THE CONTACT WAS THEN INFORMED THAT SHE WOULD NEED AN ENGINE REPLACEMENT. THE MANUFACTURER HAD YET TO NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN PLACED UNDER NHTSA RECALL NUMBER:19V063(ENGINE AND ENGINE COOLING); HOWEVER, THE DEALER HAD REFUSED TO SERVICE HER VEHICLE FOR THE RECALL. THE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11340446July 20, 2020
ENGINE
SEVERAL TIMES NOW WHEN MY CAR IS AT A COMPLETE STOP, AND I TRY TO PRESS THE GAS THE CAR WILL NOT MOVE FOR AT LEAST 2-3 SECONDS AND THEN WHEN IT DOES BEGIN TO MOVE, IT CREEPS ALONG. IT IS A DANGEROUS PROBLEM WHEN PULLING OUT INTO TRAFFIC BECAUSE I HAVE NO IDEA IF MY CAR WILL BE FAST ENOUGH TO MOVE OUT OF THE WAY. SEVERAL TIMES I HAVE HAD TO BACK UP WHEN I REALIZED MY CAR WAS NOT GOING TO MAKE THE GAP WHEN TURNING LEFT, OR I HAVE MISSED A LIGHT BECAUSE THE CAR WOULD NOT MOVE FORWARD FOR WHAT FEELS LIKE SECONDS ON END. THIS IS ONE EXTREMELY DANGEROUS PROBLEM THAT NEEDS TO BE DEALT WITH BEFORE SOMEONE GETS INTO A LIFE THREATENING ACCIDENT. ONE INCIDENT THAT OCCURRED WAS WHEN I WAS ATTEMPTING TO PULL ONTO THE HIGHWAY WHEN MY CAR WAS STATIONARY. WHEN I BEGAN TO PULL OUT, MY CAR WAS LAGGING TERRIBLY, TO THE POINT WHERE I HAD MISSED A VERY CLEAR GAP AND HAD TO BACK UP QUICKLY AND OUT OF THE WAY OF AN ONCOMING CAR THAT WAS TRAVELING AT AT LEAST 60 MPH. NOT ONLY WAS THIS DANGEROUS BECAUSE I HAD NO SPEED TO GET ONTO THE HIGHWAY, I FELT LIKE A SITTING DUCK IN THE MIDDLE OF THE HIGHWAY. AFTER I FOUND ANOTHER OPENING TO PULL OUT, MY CAR STILL DID NOT REACT QUICK AND IT WAS CRAWLING UNTIL IT HIT ABOUT 30 MPH, WHICH ON A HIGHWAY IS AN EXTREMELY DANGEROUSS SPEED TO BE TRAVELING AT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340061July 18, 2020
STRUCTURE:BODY
BOTH BACK DOORS WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE. THEY WILL LOCK AND UNLOCK, BUT WILL NOT OPEN. ACCORDING TO THE FORUMS, THIS IS A COMMON PROBLEM AMONG THIS YEAR OF HYUNDAI CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339665July 16, 2020
SUSPENSION, STRUCTURE
REAR SUBFRAME IS ROTTED. MY 17 YEAR OLD WAS DRIVING ON THE HIGHWAY, SHE LOST CONTROL, IT COULD HAVE BEEN TRAGIC.THE CAR HAS BEEN TOWED AND SITTING IN A PARKING LOT FOR 2 MONTHS AS I CAN NOT FIND THIS PART! MY MECHANIC SAID IT WAS A RECALL WITH THESE CARS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11339588July 15, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE INTERMITTENTLY HESITATED FOR 3 TO 4 SECONDS AFTER DEPRESSING THE ACCELERATOR TO THE FLOORBOARD, WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DUTCH MILLER HYUNDAI (1202 WASHINGTON AVE, HUNTINGTON, WV 25704) ON THREE SEPARATE OCCASIONS AND EACH TIME THE CONTACT WAS INFORMED THAT THE HESITATION WAS NORMAL VEHICLE OPERATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339609July 15, 2020
POWER TRAIN
OUR TUCSON SHIFTED DOWN AS WE PULLED INTO AN INTERSECTION AND WOULD NOT MOVE MORE THAN 5 MPH. WE WERE NEARLY STRUCK BY A TRACTOR-TRAILER. THIS IS THE THIRD SERIOUS INCIDENT INVOLVING THE TRANSMISSION IN THIS VEHICLE. WE WILL NOT DRIVE IT UNTIL HYUNDAI REPLACES THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338948July 12, 2020
AIR BAGS, STRUCTURE:BODY
FRONTAL SIDE WAS BADLY HIT BY OTHER PASSING CAR .IN A CROSSROADM..THE VEHICULE WAS WRECKED BUT THE AIRBAGS DID NOT DEPLYED. I CONTACTED HYUNDAI USA AND THEY TOLD ME TO CONTACT HYUNDAI PR. CREATED A CASE #3830 BUT THE INVESTIGATRO CLOSED THE CASE WITHOUT NOTICE OR INSPECTING THE DAMAGED OR CLAIM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11338758July 11, 2020
POWER TRAIN
, FROM A STOP, WHEN YOU MOVE FORWARD, YOU PRESS ON THE ACCELERATOR THE CAR HESITATES TO MOVE FORWARD THEN ALL OF THE SUDDEN IF REVES HIGH AND THEN SPEED FASTER THAN IT SHOULD, I HAVE CALLED THE DEALERSHIP TWO TIMES, THE VEHICLE HAS 11,000 MILES ON IT AND HAS NEVER BEEN IN AN ACCIDENT. SOMETHING WITH THE DUAL-CLUTCH SYSTEM IS HAVING ISSUES AND WILL LEAD TO DEATH. THE VEHICLE DOES IT INTERMITTENTLY, SO YOU CAN NOT PREDICT IT WHEN IT WILL HAVE AN ISSUE, AT MIN, IT DOES THIS FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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