Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11350251August 19, 2020
ENGINE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT ALL FOUR DOORS FAILED TO OPEN AND CLOSE WITHOUT SEVERAL ATTEMPTS. ADDITIONALLY, THE REAR PASSENGER'S SIDE WINDOW WAS INOPERABLE. THE ENGINE SPLASH COVER DETACHED FROM VEHICLE. THE CLEAN FRONT RADAR MESSAGE WAS DISPLAYED, AND THERE WAS AN ABNORMALLY LOUD NOISE DETECTED FROM THE MUFFLER. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WOODHOUSE HYUNDAI OF OMAHA (8410 S 145TH ST, OMAHA, NE 68138, (402) 592-1007) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE DOOR ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350055August 18, 2020
ENGINE
THE VEHICLE I PURCHASE AT THE DEALERSHIP IS LOOSING OR FLASHING OIL. IN 3 MONTHS TIME, GIVE OR TAKE, OIL IS LOW LOW AND THE CAR HESITATE TO ON TAKE OFF UNTIL OIL PRESSURE INCREASES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349822August 17, 2020
POWER TRAIN
WHEN TRYING TO ACCELERATE FROM A STOP, ENGINE/TRANSMISSION HAS SEVERE HESITATION, NO MOVEMENT FOR ABOUT 5 SECONDS THAN HAS VERY LITTLE POWER AND RPMS REV INTO THE RED ZONE UNTIL IT FINALLY 'KICKS IN' JERKING THE VEHICLE. THIS HAS BEEN A DANGEROUS SITUATION ON MANY OCCASIONS TRYING TO MAKE LEFT TURNS OR GET ONTO THE HIGHWAY. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP SEVERAL TIMES SINCE BUYING THE VEHICLE BRAND NEW IN 2017 AND THEY TELL ME THE PROBLEM CANNOT BE REPLICATED VIA COMPUTER AND THAT IT IS NORMAL FOR THE DCT... NOTHING ABOUT THIS IS NORMAL. IT IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349654August 16, 2020
STRUCTURE:BODY
MY FRONT PASSENGER SIDE DOOR WOULD ONLY OPEN FROM THE OUTSIDE AFTER 3+ PULLS ON THE HANDLE. NOW THE REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. LOCK STILL ENGAGES AND DISENGAGES, BUT DOOR WILL NOT OPEN. THIS COMPROMISES THE SAFETY OF MY REAR PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349352August 15, 2020
ENGINE
BOUGHT 2013 HYUNDAI TUCSON ON 11/2012. WITHIN 2 YRS OF BUYING THE CAR I STARTED TO HEAR A KNOCKING SOUND FROM THE FRONT OF THE CAR, LOSS OF POWER AND IT FELT LIKE IT WAS GOING TO SHUT DOWN.I WOULD STOP AND THEN PUSH THE GAS TO GO AND IT WAS FINE. THIS CONTINUED TO HAPPEN INTERMITTANTLY EVER SINCE I HAVE CONTINUED OVER THE YRS TELLING THE SERVICE DEPARTMENT OF THE ISSUE BUT THEY COULD NEVER REPLICATE THE PROBLEM.THEY TRIED A FEW THINGS LIKE A COMPUTER UPDATE/REBOOT.THE ISSUE WAS A LITTLE LESS FREQUENT BUT IT STILL CONTINUED. OVER THE YEARS SEVERAL FAMILY MEMBERS WITNESSED THIS AND WERE VERY CONCERNED! RECENTLY 08/7/2020 WE WERE DRIVING INTERSTATE 70 IN MD, CONSIDERABLE TRAFFIC, AND NUMEROUS TRACTOR TRAILORS ALL TRAVELING AT HIGH SPEEDS! ALL OF A SUDDEN THERE WAS A CONSISTANT KNOCKING SOUND EVEN MORE INTENSE THAN THE ONES I HAD HEARD OVER THE YEARS SINCE BUYING THE CAR.THE FRONT OF THE CAR WAS SHACKING AND LOOSING POWER! MY HUSBAND WAS DRIVING IN THE LEFT LANE AND STRUGGLED TO GET IT TO THE SHOULDER WHERE THE ENGINE STILL MAKING THE LOUD KNOCKING SOUND COMPLETELY SHUT DOWN.THERE WAS A TRACTOR TRAILOR BEHIND US WHEN WE GOT TO THE RIGHT LANE AND IF IT HAD DIED THEN WE WOULD HAVE BEEN KILLED! STANDED FOR 40 MINUTES IN A DANGEROUS LOCATION! IT WAS TOWED TO A HYUNDAI DEALER IN HAGERSTOWN MD. WHEN THEY TRIED TO TURN IT ON THERE WAS SMOKE AND THEY WERE QUICK TO PREVENT IT FROM CATCHING FIRE. WE WERE TOLD IT EXPLODED, A BEARING BROKE OFF HIT THE PISTON CREATING A HOLE IN THE ENGINE AND THERE WERE METAL SHAVINGS IN OIL PAN. WE ARE THE ORIG OWNERS AND HAVE KEPT UP MAINTENANCE AT OUR DEALERSHIP, IT HAS 108K MILES ON IT, A COMPREHENSIVE EXT WARRENTEE BUT THEY WILL ONLY PUT IN A 77K MILES USED ENGINE.COULD HAVE THE SAME ISSUES AND MAY NOT BE SAFE. NUMEROUS COMPLAINTS WITH THE 2013 TUCSON 2.4L ENGINE.OTHER YRS THAT HAVE THE SAME ENGINE HAVE RECALS, INEXCUSABLE 2013 IS NOT INCLUDED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349602August 15, 2020
ELECTRICAL SYSTEM
POWER WINDOWS FAIL TO OPERATE,LEFT TURN SIGNAL FAILS TO ENGAGE, BRAKE LIGHT OUT INDICATOR SHOWS LIGHT OUT WHEN ITS NOT.DEALER NOTIFIED AND PROBLEM RESOLVED BUT RE OCCURS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349179August 14, 2020
POWER TRAIN
SEEMS LIKE WHEN THE TEMPERATURE REACHES ABOUT 90 DEGREES TRANSMISSION HAS A PROBLEM LEAVING A STOP AT A NORMAL SPEED NO MATTER H0W MUCH GAS PEDAL IS APPLIED IT TAKES 5 TO 10 SECONDS FOR THE CAR TO MOVE FOWARD AT A REGULAR SPEED ALMOST LIKE THE OLD DAYS WHEN YOU TRY TO TAKE OFF IN SECOND OR THIRD GEAR IN A STICK SHIFT. PULLING OUT INTO TRAFFIC IS VERY DANGEROUS BECAUSE YOU EXPECT TO BE IN A SAFE PLACE BY THE TIME TRAFFIC ARRIVES OR WHEN LEAVING A STOP SIGN OTHER DRIVERS EXPECT YOU TO PULL AWAY AT A RESONABLE SPEED, POSSIBLY MAKINGS FOR A REAR END ACCIDENT. THIS IS A VERY DANGEROUS SITUATION WHICH HYUNDAI SEEMS TO BE IGNORING. I WOULD BE VERY SURPRICED IF THERE HAS'NT BEEN AN ACCIDENT FROM THIS PROBLEM SOMETHING NEEDS TO BE DONE SOON. THIS HAS HAPPENED EACH SUMMER WHEN THE TEMPERATURE REACHES APPROX. 90 DEGREES. VEHICLE HAS BEEN TAKEN TO DEALERS SERVICE DEPARTMENT 2 TIMES SO FAR WITH THIS PROBLEM THEY STATE THE CANNOT DUPLICATE PROBLEM SO NOTHING CAN BE DONE. THERE SEEMS TO BE QUITE A FEW HYUNDAI OWNER WITH THIS SAME PROBLEM WITH THE SAME RESULTS AS MINE THE LAST SERVICE REPORT SHOWS IN AND OUT MILAGE OF 12 MILES, YET STATES THE UNIT WAS TEST DRIVEN AT LEAST 4 TIMES IN THE WEEK THEY HAD MY VEHICLE TO DUPLICATE THE PROBLEM, UNFORUINATLY THE TEMPERATURE DO NOT REACH 90 DEGREES IN THAT WEEK AND THEY MUST HAVE NOT DRIVEN VERY FAR WITH THE TEST DRIVE, LESS THAN 3 MILES EACH TEST DRIVE, NOT MUCH FOR TEST DRIVES .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349123August 13, 2020
STRUCTURE:BODY
IN A SHORT AMOUNT OF TIME, 3 OF MY 4 DOORS OPEN UNRELIABLY AND ONE WILL NOT OPEN AT ALL. IT STARTED WITH THE FRONT PASSENGER SIDE DOOR. YOU ALWAYS MUST PULL THE HANDLE 2 TO 4 TIMES TO GET IT TO OPEN. IT SEEMED ONLY AN INCONVENIENCE, AND IT WAS QUOTED AS VERY EXPENSIVE TO FIX, SO I JUST IGNORED IT. THEN A FEW MONTHS LATER, THE SAME THING HAPPENED TO MY FRONT DRIVER'S SIDE DOOR. IT ALWAS TAKES 2 TO 4 ATTEMPTS AT PULLING THE HANDLE TO OPEN. AGAIN, I CHALKED IT UP TO AN INCONVENIENCE, BUT IT WAS STARTING TO BECOME VERY CONCERNING. THE REASON I WRITE IS THAT NOW (JUST WEEKS AFTER THE SECOND DOOR'S RELIABILITY ISSUE STARTED), MY REAR RIGHT PASSENGER SIDE DOOR WILL NOT OPEN, NO MATTER HOW MANY ATTEMPTS YOU MAKE. THE TWO FRONT DOORS DO OPEN ON THE FIRST ATTEMPT FROM THE INSIDE AS THEY SHOULD. HOWEVER, THE REAR RIGHT PASSENGER DOOR WILL NEVER OPEN FROM THE INSIDE OR THE OUTSIDE. THIS IS NOT A CHILD LOCK ISSUE AS I'VE NEVER USED THEM. IT SIMPLY STOPPED WORKING. THE DOOR IS USELESS. THIS IS A VERY DANGEROUS SITUATION IF SOMEONE IN THE BACK SEAT NEEDED TO GET OUT OF THE CAR IN A HURRY. I RESEARCHED ONLINE TO SEE IF OTHERS HAVE THIS PROBLEM, AND IT APPEARS TO BE QUITE COMMON ON HYUNDAI TUCSONS - I SAW MANY PEOPLE DESCRIBING THE EXACT SAME PROBLEM. THE DEALERSHIP IS ASKING ANYWHERE FROM $400 TO $1000 TO FIX EACH DOOR! AS THIS IS A SAFETY ISSUE, I FEEL THAT IT STRONGLY WARRANTS CONSIDERATION FOR A RECALL THANK YOU FOR LOOKING INTO THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348757August 12, 2020
ENGINE
DRIVING MY 2012 HYUNDAI TUCSON IN JERSEY CITY, NJ, ENGINE START MAKING A NOISE, I STOPPED, IT WAS NO ANY LIGHT ON ON MY DASH. SHOT OFF MY CAR, THE STARS AGAIN, NOISE WAS STILL ON.... TAKE A CAR TO HYUNDAI DEALERSHIP, LEFT THERE FOR COUPLE DAYS, THEN RESILT IS COMING? CAR NEEDS A FULL ENGINE . I HAVE MAINTAINED MY CAR WITH OIL CHANGES AND THE CAR HAS 56700 MILES. THERE ARE NUMEROUS REPORTS OF FAILURE OF THE THETA II 2.4 LITER ENGINES, WHICH MY CAR HAS, YET NO RECALL ISSUES. WILL BE AROUND $6000 DOLLARS, HYUNDAI DEALER TELLS ME, MY CAR WILL NOT COVER BY WARRANTY, BECAUSE I'M NOT A FIRST OWNER I'AM CONCERNED THAT THERE IS A DEFECT IN THE ENGINE THAT POSES A RISK TO LIFE. AND HYUNDAI MANUFACTURERS SHOULD TAKE A FULL RESPONSIBILITIES OF THEIR ENGINE FAILURES ON TUCSON VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348821August 12, 2020
POWER TRAIN
BOUGHT THE VEHICLE NEW. THE PROBLEM ORIGINALLY BEGAN AS INTERMITTENT NOW OCCURRING ALMOST CONSTANTLY. IF VEHICLE IS IN A STOPPED POSITION UPON PRESSING THE ACCELERATOR THE VEHICLE DOES NOT MOVE FORWARD FOR UP TO ONE TO 2 SECONDS. THE RPM SHOWS THAT THE ENGINE IS REVVING BUT NO MOTION. THEN SUDDENLY THE VEHICLE WILL LURCH FORWARD. THE AMOUNT OF PRESSURE APPLIED TO THE ACCELERATOR DOES NOT MAKE A DIFFERENCE IN THE VEHICLE RESPONSE TIME. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AS THE VEHICLE WILL NOT ACCELERATE WHEN NECESSARY. I HAVE BROUGHT IN THE VEHICLE FOR REPAIRS OF THIS PROBLEM TWICE AND WAS TOLD THAT HYUNDAI KNOWS OF THE PROBLEM BUT BECAUSE THE ISSUE IS NOT EXTREME ENOUGH NOTHING CAN BE DONE. I DO NOT BELIEVE THAT THE VEHICLE CAN BE OPERATED SAFELY GIVEN THE CURRENT DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348908August 12, 2020
ENGINE
JUNE 25, 2020 I TOOK MY CAR TO JOHN AMATO TO HAVE A REPAIR DONE BECAUSE OF THE ENGINE LIGHT WAS ON THEY PLACED IT O N THE MACHINE FOR DIAGNOSTIC TESTING AND STATED THAT IT WAS THE IN TAKE MANIFOLD FOR 421CRH 1 THEY REPLACE THE PART METAPHOR INTAKE MANIFOLD RUNNER PERFORM THEY REPLACE THE PART THEY SAID THE CAR WAS OK AUGUST EIGHTH 2020 MY CAR STOPPED RUNNING AS I WAS DRIVING DOWN THE STREET AND MADE A LOT OF NOISE . THERE WAS NO WARNING NO LIGHTS CAME ON THE CAR JUST STOPPED I HAD TO HAVE IT TOWED BY A TOW TRUCK AND NOW THE ENGINE IS COMPLETELY DONE NO ENGINE LIGHT CAME ON OR ANYTHING I THOUGHT THIS WAS A GOOD CAR WHEN I BOUGHT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348615August 11, 2020
POWER TRAIN
MY VEHICLE HAS A CONSISTENT DELAY IN ACCELERATION AND THE VEHICLE STUTTERS WHENEVER I PRESS THE ACCELERATOR PEDAL FROM A STOP OR WHEN INCREASING SPEED WHILE MOVING SLOWLY. PRESSING THE ACCELERATOR ALSO RESULTS IN THE RPMS INCREASING AND DELAYED ACCELERATION OF THE VEHICLE. THE DELAYED ACCELERATION HAS RESULTED IN ME BEING DANGEROUSLY STUCK IN THE MIDDLE OF AN INTERSECTION ON MORE THAN ONE OCCASION WITH CARS HAVING TO GO AROUND ME. I HAVE BEEN TOLD BY THE DEALER THAT THIS IS A TURBO LAG HOWEVER MY ISSUE IS DESCRIBED IN THE RECALL BROCHURE FOR DUAL CLUTCH TRANSMISSIONS THAT I WAS TOLD MY VEHICLE IS NOT A PART OF. ALL INSTANCES HAVE OCCURRED ON CITY STREETS AND HAVE BEEN OCCURING SINCE I PURCHASED THE CAR NEW IN APRIL 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348625August 11, 2020
VEHICLE SPEED CONTROL
WHEN AT A COMPLETE STOP, VEHICLE STUDDERS AND HAS A HARD TIME PICKING UP SPEED (RPM GOES HIGH). WHEN TRYING ENTER INTO TRAFFIC IT'S VERY DANGEROUS BECAUSE VEHICLE DOESN'T PICK UP SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348636August 11, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE FRONT PASSENGER'S, REAR PASSENGER'S AND REAR DRIVER'S SIDE DOORS WERE UNABLE TO BE OPENED FROM THE INSIDE. THE CONTACT TOOK THE VEHICLE TO BEAVERTON HYUNDAI (13255 SW FARMINGTON RD, BEAVERTON, OR 97005) WHERE THEY DISCOVERED THAT THE MECHANISM THAT ENGAGED THE LOCKS HAD WORN, WHICH HAD CAUSED THE FAILURE. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND FILED A CLAIM. THE CONTACT'S CLAIM WAS DENIED DUE TO THE MILEAGE ON HER VEHICLE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348674August 11, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
REAR DOOR BEHIND DRIVER SIDE, DOES NOT OPEN WHEN UNLOCKED FROM INSIDE OR OUTSIDE THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344316August 10, 2020
STRUCTURE:BODY
RIGHT (PASSENGER) REAR DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE OF THE VEHICLE EVEN IF THE DOOR IS UNLOCKED. THE DOOR LOCK IS FUNCTIONAL, BUT THE LATCH DOES NOT DISENGAGE WHEN THE DOOR HANDLE IS PULLED. THIS IS A SAFETY CONCERN IF REAR PASSENGERS NEED TO EXIT IN AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344318August 10, 2020
ELECTRICAL SYSTEM
WINDOWS DO NOT OPEN. THIS IS A SAFETY CONCERN IN THE CASE PASSENGERS NEED TO EVACUATE THE VEHICLE THROUGH THE WINDOWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344273August 10, 2020
STEERING
WAS GETTING ON ENTRANCE RAMP TO INTERSTATE (180 CURVE RAMP) 35 NORTH BOUND FROM ROBINSON WHEN ORANGE ELECTRIC POWER STEERING (EPS) WARNING LIGHT CAME ON.WHEN I WAS ABOUT 90 DEGREES INTO THE TURN. SHORTLY AFTER RED EPS CAME ON. POWER STEERING BECAME NON EXISTENT. I EXITED I-35 AT INDIAN HILLS AND TURNED THE POWER OFF ONCE I GOT TO SIDE OF ROAD. STEERING BECAME NORMAL AFTER RESTART AND ALL WARNING LIGHTS WERE OFF. VEHICLE HAS AROUND 400 MILES. I DON'T THINK MY WIFE WOULD HAD THE STRENGTH TO TURN THE WHEEL AND I CONSIDER THIS INCIDENT WOULD HAVE BEEN EXTREMELY DANGEROUS FOR HER,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343690August 6, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE DRIVER AND BACK PASSENGER DOOR HANDLES BOTH JUST JAMMED ONE DAY, THE DRIVER WINDOW SWITCH SHORTS OUT, DASH LIGHTS WILL FLASH ON AND OFF RANDOMLY, THE DEALERSHIP HAS ALREADY REPLACED THE TRANSMISSION AND THE ENGINE HAS BEEN TICKING FOR MONTHS AND THE DEALERSHIP SAYS ITS DUE TO LOW OIL AND REFUSED TO LOOK INTO IT. NOW ITS TO THE POINT OF TOTAL ENGINE FAILURE.... PLEASE HELP ME I HAVNT EVEN HAD IT FOR 2 YEARS YET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343399August 5, 2020
POWER TRAIN
MOSTLY IN THE MORNING AFTER THE VEHICLE HAS SAT ALL NIGHT AND OCCASIONALLY THROUGHOUT THE DAY AFTER STOPPING AT RED LIGHTS OR WHEN LEAVING A PARKING LOT. THE VEHICLE WILL 'STALL, SHUTTER' OR HOWEVER ELSE YOU WANT TO DESCRIBE A RAPID JERKING MOTION WHILE TRYING TO ACCELERATE FROM A STOP. IT CAUSES A DELAY IN THE ABILITY TO EFFECTIVELY AND SAFELY MERGE THE VEHICLE INTO TRAFFIC AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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