Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11352513September 1, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ALL FOUR OF MY WINDOWS HAVE STOPPED WORKING. THE MOTOR PART WORKS B/C I CAN HEAR IT...THE WINDOW JUST DOESN'T GO UP OR DOWN. IT'S LIKELY OFF THE TRACKS. I CAN UNDERSTAND ONE BUT ALL FOUR.....SERIOUSLY ALL FOUR WINDOWS DO NOT WORK. ALL THIS HAPPENED COICIDENTALLY JSUT AS I HIT THE 65,000 MILE MARK WITH THE EXCEPTION OF HTE DRIVER SIDE THAT I WAS ABLE TO GET UNDER WARRANTY. IF THERE IS A RECALL NEEDED IT'S FOR THE WINDOWS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352596September 1, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THE FRONT AND REAR PASSENGER'S SIDE DOOR LATCHES WERE DEFECTIVE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352210August 31, 2020
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 55 MPH, THE VEHICLE STARTED LEAKING OIL, RESULTING IN A BLOWN PISTON. THE ENGINE WAS SEVERELY DAMAGED BY THE PISTON HOWEVER, THE COMPLETE EXTENT OF THE DAMAGES WERE UNKNOWN. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY. THE CONTACT STATED THAT THERE WAS EVIDENCE OF THE OIL LEAK ON THE ROADWAY. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352312August 31, 2020
ENGINE
ON NUMEROUS OCCASIONS OIL FILTER HAS BLOWN OUT LEAVING ME WITH NO OIL IN THE ENGINE. MOST RECENTLY, IT HAPPENED WHEN I WAS PASSING ANOTHER VEHICLE AT APROX. 37 MPH ON A STATE ROAD. I AM UNCERTAIN THE CAUSE OF THE INCIDENT WHERE I LOST ALL OF THE ENGINE OIL BUT I WOULD HAZARD TO GUESS THE SYSTEM WHICH CONTROLS OIL PRESSURE IS NOT WORKING PROPERLY AND THE PRESSURE GET SO HIGH FOR THE INCREASED RPM NEEDS IT BLOWES OUT THE WEAKEST POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352387August 31, 2020
ENGINE
. DEALER STATES ENGINE NEEDS REPLACEMENT BUT IS OUT OF WARRANTY SO DEALER DENIES COVERAGE. DEALER SAID BEARING ON BIG END OF PISTON RODS AND/OR MAIN BEARING DAMAGED, I HAVE ALL RECORDS OF OIL CHANGES EVERY 3-4K FROM REPUTABLE MAINTENANCE BUSINESS. I SEE OTHER COMPLAINTS OF SIMILAR ISSUE WITH MOTORS. ENGINE STARTS TAPPING UNDER LOAD AND ENGINE STOPS AT HIGHWAY SPEED OR WHEN AT OPERATING TEMPERATURE. WHEN THE MOTOR COOLS IT WILL REPEAT PROBLEM. VEHICLE TO DANGEROUS TO DRIVE EXCEPT ON BACK ROADS WITH ENOUGH ROOM ON SHOLDER TO PULL OVER UNEXPECTEDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352153August 30, 2020
STRUCTURE:BODY
THE RIGHT REAR PASSENGER DOOR WILL NOT OPEN AFTER BEING LOCKED AND UNLOCKED. IF YOU TAP FIRMLY ON THE OUTSIDE OF THE DOOR WITH THE CAR UNLOCKED, THE DOOR WILL OPEN AND CLOSE JUST FINE UNTIL THE DOORS ARE LOCKED AGAIN. I'VE DONE LOTS OF ONLINE RESEARCH AND THERE SEEMS TO BE MANY HYUNDAI OWNERS WITH THIS PROBLEM. THIS IS A MAJOR SAFETY CONCERN AND SHOULD BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352028August 29, 2020
EQUIPMENT:APPLIANCE:AIR CONDITIONER, EQUIPMENT
I HAVE A 2016 TUCSON SPORT WITH 62000 MILES ON IT. I'VE BEEN HAVING ISSUES WITH THE AC BLOWING HOT AIR ON AND OFF FOR A FEW MONTHS.. I TOOK IT TO A HYUNDAI DEALERSHIP AND THEY REPLACED A DEFECTIVE COMPRESSOR, THE TORQUE LIMITER HAD INTERNALLY SHEARED DUE TO BINDING. NOW 4.5 MONTHS LATER IT'S BLOWING HOT AIR AGAIN. I'VE ALSO HAD TO HAVE THE ELECTRICAL SYSTEM FIXED, THE STEERING COLUMN, HOUSING, AND MDPS MODULE ASSEMBLY REPLACED AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352029August 29, 2020
POWER TRAIN
NOT LONG AFTER I GOT THE CAR I BEGAN EXPERIENCING ISSUES WITH ACCELERATION. MY CAR WOULD BE VERY SLOW TO RESPOND WHEN I PUT MY FOOT ON THE ACCELERATOR, WHICH COULD HAVE LED TO NUMEROUS COLLISIONS (FOR EXAMPLE, THERE HAVE BEEN TIMES WHERE I'M TURNING LEFT AND NEED TO GO BEFORE ONCOMING TRAFFIC REACHES ME BUT THE CAR HESITATES TO MOVE. THIS HESITATION IS ALSO OFTEN EVIDENT WHEN I'M TRYING TO SPEED UP AND MERGE ONTO THE HIGHWAY). I ENDED UP EMAILING HYUNDAI USA IN MARCH OF 2017 TO INFORM THEM OF MY ACCELERATION ISSUES. I WAS SURPRISED TO RECEIVE AN EMAIL AND A PHONE CALL BACK, AND WAS HOPEFUL THEY WOULD PROVIDE SOME ANSWERS THAT WOULD HELP FIX THE ISSUE, BUT IN THE END, THE RESPONSE I RECEIVED WAS BASICALLY 'WHAT DO YOU WANT US TO DO ABOUT IT?' I AM NOW EXPERIENCING ADDITIONAL PROBLEMS WITH THE CAR. AFTER THE CAR HAS BEEN PARKED FOR A LITTLE WHILE IT WILL JERK AND SHUDDER AS I PRESS ON THE ACCELERATOR. IT WILL ALSO DO THIS AFTER ACCELERATING FROM A COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351770August 28, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE VEHICLE WHILE FOOT ON BRAKE OR WHILE IN PARK ACCELERATES ON ITS OWN! I ALMOST GOT INTO AN ACCIDENT BECAUSE MY FOOT WAS ALL THE WAY ON THE BRAKE FOR CAR TO STOP BUT ENGINE WAS STILL INCHING FORWARD WHILE IN STOPPED POSITION! WHEN IT IS IN PARK IT TRIES TO ACCELERATE BUT ENDS UP STALLING OUT AND THEN IM UNABLE TO START BACK UP FOR ABOUT 10 MINUTES ALSO WHEN GOING A STEADY CITY WIDE SPEED MY CAR CHOOSES TO ACCELERATE WITHOUT MAKING IT DO SO THIS IS SCARY I HAVE 2 SMALL CHILDREN AND THIS IS DANGEROUS I HAVE CARRIED IT TO 2 DIFFERENT MACHANIC SHOPS ONE BEING FIRESTONE BEST OF THE BEST AND HAVE HAD DIOGNOSTIC TESTS CONDUCTED AND THEY ARE UNABLE TO FIND THE CAUSE OF MY ISSUE! IT HAPPENS AT VARIOUS TIMES I HAVE READ MANY OF THE SAME ISSUES HAPPENING ONLINE WITH THE TUSCONS AND SANTA FE THIS ISSUE NEEDS TO BE INVESTIGATED! I ALMOST HIT SOMEONE IN THE REAR END WITH MY FOOT COMPLETELY ON THE BRAKE! AND IT WAS AS IF I WAS FIGHTING WITH MY VEHICLE TO STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351688August 27, 2020
ENGINE, UNKNOWN OR OTHER
ON SIX DIFFERENT OCCASSIONS MY VEHICLE HAS STALLED OUT WHILE REACHING SPEEDS OF UP TO 50MPH. I HAVE TAKEN IT BACK TO THE DEALERSHIP ON 3 SEPARATE OCCASIONS TO BE TOLD THERE IS NOTHING MECHANICALLY WRONG WITH THE VEHICLE. ON 8/25/3020 IT STALLED AGAIN AND CAUSED ME TO BE REAR ENDED. I AM TERRIFIED TO OPERATE THIS VEHICLE ON PUBLIC ROAD WAYS NOW.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11351611August 27, 2020
ENGINE
I WAS DRIVING ON I-75 IN BROWARD COUNTY AND I DECIDED TO PASS A VEHICLE IN FRONT OF ME, WHEN I ACCELERATED, THE CAR MADE A VERY STRANGE SOUND AND STARTED TO LOOSE POWER... IT STARTED TO SLOWING DOWN BY IT SELF, SO I DECIDED TO GET OUT FROM I-75, LUCKILY WE WERE CLOSE TO ONE REST AREA WHERE WE COULD PARK AND CALL SOMEONE FOR HELP. BEFORE CALLING ANYONE, WE TRY EVERYTHING ON THE CAR. MY BROTHER-IN-LAW CHECKED THE BATTERY, WHICH WAS GOOD, THE ELECTRICAL WAS WORKING FINE FOR FEW MORE MINUTES AND STARTED TO SHUT DOWN SLOWLY. EVERYBODY SAID THAT WAS VERY STRANGE...THEY SAID MY CAR WAS NOT SUPPOSE TO BE IN THAT SITUATION. IT IS WITH 70,000 MILES, IN AN EXCELLENT CONDITION AND THE MAINTENANCE IS UP TO DATE. I CALLED THE TOWING TRUCK FOR PICK UP AND PARKED IT ON MY COUSIN DRIVEWAY WHERE IS TILL TODAY. NOW, I DON'T KNOW WHAT TO DO. IT WILL BE EXPENSIVE TO FIX IT, AND I DON'T HAVE THE MONEY. I DIDN'T RECEIVED ANY RECALL FOR "ENGINE FAILURE" ON THIS SPECIFIC CAR, ALL THOUGH I FOUND ON THE INTERNET A LOT OF COMPLAINTS WITH THE SAME PROBLEM ON SAME YEAR AND MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351309August 26, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUSCON. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HAD EXPERIENCED JERKING AND VIBRATION. THE FAILURE MAINLY OCCURRED FROM A STANDING START. ADDITIONALLY, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN PRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (KING HYUNDAI LOCATED AT 1399 S FEDERAL HWY, DEERFIELD BEACH, FL 33441) WHO PERFORMED A SOFTWARE UPGRADE BUT THE FAILURES CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351329August 26, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE CAUGHT FIRE WHILE DRIVING ON THE HIGHWAY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11351364August 26, 2020
ENGINE
ENGINE SEIZED WHILE DRIVING ON THE HIGHWAY. THE CAR WAS AT HYUNDAI GETTING RECALLS DONE ONLY WEEKS BEFORE SEIZING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350928August 24, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2005 HYUNDAI TUCSON. THE CONTACT TOOK THE VEHICLE TO VISION HYUNDAI WEBSTER (755 RIDGE RD, WEBSTER, NY 14580, (585) 787-2111) FOR AN UNKNOWN NHTSA CAMPAIGN FOR CORROSION ON THE REAR SUBFRAME. THE DEALER TOOK PHOTOS TO SUBMIT TO THE MANUFACTURER FOR REPAIR APPROVAL. THE DEALER INFORMED THE CONTACT THAT THERE WAS AN 80% CHANCE THAT THE SUBFRAME COULD FRACTURE AND THE VEHICLE WOULD BE UNDRIVABLE. THE DEALER OFFERED NO GUARANTEES THAT ANOTHER VEHICLE WOULD BE PROVIDED FOR THE CONTACT IF THE SUBFRAME WAS FRACTURED BEYOND REPAIR AND WOULD CHARGE THE CONTACT FOR FURTHER REPAIRS. THE CONTACT CALLED THE MANUFACTURER AND WAS ASSIGNED A CASE NUMBER AND CASE MANAGER. THE MANUFACTURER HAD NOT CALLED BACK AND THE VEHICLE WAS CURRENTLY UNREPAIRED AT THE CONTACT'S HOME. THE CONTACT CONTINUED TO DRIVE THE VEHICLE AND THE DEALER REFUSED TO PROVIDE A LOANER VEHICLE. THE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351015August 24, 2020
ENGINE, VEHICLE SPEED CONTROL, STEERING
I RECEIVED THE RECALL OF MY 2012 HYUNDAI TUSCON. AS A PRECAUTION I TOOK IT TO THE DEALERSHIP TO ADDRESS THE RECALL 181 AND AN ELECTRICAL ISSUE I HAD WITH THE POWER WINDOWS. I VISITED THE DEALER TWO WEEKS APART AND SAT AT THE DEALERSHIP FOR MORE THAN 5 HOURS WITH THE SECOND VISIT BEING FOR 8 HOURS. I WAS TOLD SOMETHING WAS LEAKING IN STEERING AND THAT HAD TL BE FIXED. I LEFT WITH MY CAR AND APPROXIMATELY 8 DAYS LATER THERE WAS A CLICKING AND CLANKING AOUND COMING FROM THE ENGINE, IVE NEVER HEARD THE SOUND, YET ON MY PAPERWORK IT STATED I COMPLAINED ABOUT THE SOUND, WHICH I NEVER DID. MY CAR STARTED TO STALL AND LOSE SPEED. I WAS OVER 100 MILES FROM HOME AND MY CAR WAS FAILING IN THE MOUNTAINS AT THAT. I CALLED THE SERVICE DEPARTMENT MULTIPLE TIMES AND NEVER RECEIVED A CALL BACK. THANK GOD FOR MY INSURANCE TOWING THE CAR TO THE CLOSEST DEALERSHIP. A DAY AND HALF LATER I WAS TOLD THE ENGINE WAS GONE! I VISITED THE DEALERSHIP ON 07/31/20 & 08/14/20... THEY DOCUMENTED A RATTLING RATTLING SOUND IN THE FRONT IN... NEVER ADDRESSED ME ABOUT THIS 'SOUND' , DID A SO CALL INSPECTION OF THE CAR AND NEXT THING I AM TOLD IS I CANT DRIVE IT BECAUSE THE ENGINE COULD BLOW. NO RETURN FROM HYUNDAI SERVICE MANAGER, NO CLAIM FILED AND I AM STILL OUT OF STATE WITHOUT AN ANSWER. CALLED CUSTOMER SERVICE SAT ONLINE 30 MINS WAITING FOR A REP BEFORE THEIR LINE DISCONNECTED AND THEM ANOTHER HOUR. FILED A CASE AND NOW STILL STUCK WAITING FOR THESE PEOPLE TO DO THEIR JOB WITH OUT PUTTING MY LIFE AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350808August 23, 2020
STRUCTURE:BODY
REAR PASSENGER DOOR WILL NOT OPEN. IT IS UNLOCKED AND THE CHILD SAFETY LOCKS ARE NOT ENGAGED. NO AMOUNT OF PUSHING FROM INSIDE NOR PULLING FROM OUTSIDE WILL MOVE THE DOOR. THIS HAPPENED AFTER THE CAR HAD BEEN SITTING IN THE DRIVEWAY FOR 3 DAYS WITHOUT BEING DRIVEN. THERE HAVE BEEN NO IMPACTS, ETC. TO THE VEHICLE WHATSOVER. WE WENT OUT TO GO FOR A DRIVE AND COULD NOT OPEN THE DOOR FOR MY TODDLER TO GET IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350774August 22, 2020
STRUCTURE:BODY
MY RIGHT SIDE REAR DOOR, AND PASSENGER DOOR HANDLES BOTH STOPPED WORKING AND WILL NOT OPEN THE DOOR. MY CAR DOOR WILL NOT BUDGE FROM THE INSIDE NOR OUTSIDE NO MATTER HOW MUCH FORCE I PUT INTO IT. THIS IS A SAFETY HAZARD AS I HAVE TWO YOUNG CHILDREN IN CAR SEATS, IF I EVER HAD TO GET THEM OUT IN AN EMERGENCY I'D HAVE TO GET THEM OUT THROUGH THE WINDOW! THIS IS NOT A CHEAP FIX, AND I SEE IT IS A VERY COMMON PROBLEM AMONG OWNERS OF THIS SAME MODEL. PLEASE WHY HAS THIS NOT BEEN RECALLED YET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350379August 20, 2020
STRUCTURE:BODY
I WENT TO GET MY 1 YR OLD OUT OF HIS CAR SEAT LAST NIGHT AND THE REAR PASSENGER DOOR WOULDN'T OPEN FROM THE OUTSIDE OR THE INSIDE. IT WAS UNLOCKED. I'VE READ MULTIPLE COMPLAINTS SO THIS IS A KNOWN ISSUE AND A HUGE SAFETY CONCERN IF THERE WAS AN EMERGENCY AND I HAD TO GET HIM OUT QUICKLY. I HAD TO CRAWL IN THE BACK SEAT AND DRAG MY 30 LB 1 YEAR OLD OUT UP OVER HIS CAR SEAT AND THROUGH THE MIDDLE OF THE CAR OUT THE DRIVER'S SIDE PASSENGER DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350212August 19, 2020
STRUCTURE:BODY
BOTH THE PASSENGER SIDE AND DRIVER SIDE REAR DOORS WON'T OPEN FROM EITHER INSIDE OR OUTSIDE. NO CHILD LOCK IS ON, AND THE LOCK/UNLOCK BUTTON WORKS FINE, BUT NOTHING HAPPENS WHEN I PULL THE DOOR HANDLE FROM OUTSIDE OR INSIDE. I HAVE MY CHILDREN SITTING IN THE REAR SEATS AND IT IS A CRITICAL SAFETY ISSUE, BEING UNABLE TO OPEN THE DOOR FROM EITHER SIDE. I FOUND THAT THIS IS A KNOWN ISSUE TO THIS PARTICULAR YEAR MODEL 2016 HYUNDAI TUCSON, AND THERE ARE MANY CONSUMER COMPLAINTS FOR THIS PROBLEM. ALSO, IN KOREA, THE ORIGINAL COUNTRY OF HYUNDAI, THE NATIONAL CONSUMER REPORT AGENCY ANNOUNCED, IN DECEMBER 2019, OF THIS ISSUE AND REQUESTED HYUNDAI MOTORS TO CORRECT THIS PROBLEM AND HYUNDAI HAS ACCEPTED TO REPAIR THIS KNOWN ISSUE TO THE CONSUMERS. HYUNDAI HAS FAILED TO IMPLEMENT THIS FIX IN US AND IT IS A VERY BIG EXPENSE THAT THE CUSTOMER HAS TO BEAR FOR A SAFETY ISSUE. UPON INVESTIGATION I FOUND THAT THE REAR DOOR-LOCK LATCH ACTUATOR ASSEMBLY IS THE PROBLEM COMPONENT THAT HAS SOME SORT OF CHEAP PLASTIC CAUSING THE ISSUE AND THE ENTIRE ASSEMBLY NEEDS TO BE REPLACED. I HAVE UPLOADED THE PICTURES OF THE LATCH ASSEMBLY THAT REQUIRES A REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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