Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11372829November 3, 2020
STRUCTURE:BODY
THE REAR PASSENGER DOORS LEFT AND RIGHT DO NOT OPEN. THE DOORS ARE UNLOCKED AND THEY BOTH WILL NOT OPEN. YOU HAVE TO PULL THE HANDLE MORE THAN 30 TIMES FOR THE DOORS TO OPEN. IT'S NOT SAFE AND MY CHILD HAS BEEN STUCK IN THE CAR WAITING FOR ME TO GET HER OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372621November 2, 2020
ELECTRICAL SYSTEM
RECALL #195 ABS FUSE KIT INSTALL & SOFTWARE UPDATE. BROUGHT MY CAR IN ON OCT. 16, 2020 FOR MAINTENANCE AND RECALL REPAIR. PARTS WERE NOT AVAILABLE FOR RECALL REPAIR. CALLED 2 WEEKS LATER AND WAS TOLD I'D BE PUT ON A LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372731November 2, 2020
ENGINE
WHILE DRIVING ON OCTOBER 31ST OUR CAR STARTING MAKING A LOUD KNOCKING SOUND BUT THE ENGINE LIGHT DID NOT COME ON SO WE THOUGHT MAYBE SOMETHING GOT STUCK ON THE BOTTOM BUT NOTHING WAS THERE. ON NOV 1ST THE OIL LIGHT CAME ON SO WE WENT TO GET THE OIL CHANGED. ON THE WAY THE CHECK ENGINE LIGHT CAME ON AND SHORTLY AFTER THE KNOCKING SOUND GOT WORSE. WHEN THE SOUND GOT WORSE THE CAR WOULD NO LONGER ACCELERATE NO MATTER HOW HARD I PRESSED THE PEDDLE. WE ASSUMED IT WAS THE BATTERY AND GOT A REPLACEMENT BUT THE ISSUE DIDN'T GO AWAY. I WAS ABLE TO COAST TO A PLACE FOR AN OIL CHANGE BUT AFTER THAT THE PROBLEM WAS EVEN WORSE. I WAS ON THE HIGHWAY WITH MY KIDS IN THE CAR WHEN THE CAR COMPLETELY GAVE OUT, IT WOULD NO LONGER START. WHEN I TURNED THE KEY YOU CAN HEAR THE ENGINE WANTING TO TURN ON BIT IT NEVER DOES. I HAD IT TOWED TO A MECHANIC THE SAME DAY AND HE WAS ABLE TO LOOK AT IT TODAY (NOV 1ST). HE SAID THE MOTOR WAS COMPLETELY SHOT AND THE CAR WAS UNUSABLE. WE ARE ABOUT 1200 OVER THE WARRANTY SO THE DEALSHIP WILL NOT HELP US. THERE WAS NO PREVIOUS WARNING THAT ANYTHING WAS WRONG WITH THE CAR AND IT WAS EXTREMELY DANGEROUS FOR THE CAR TO GIVE OUT ON THE HIGHWAY WITHOUT NOTICE. NOW WE ARE STUCK WITH THE EXPENSE WHILE HYU YOUNDAI DOES NOTHING ABOUT CHECKING THE CHECK ENGINE LIGHT. AFTER READING OTHER COMPLAINTS THAT ARE WAY TOO SIMILAR TO MINE, THIS NEEDS TO BE LOOKED INTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372744November 2, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ON A ROAD TRIP WHILE HIGHWAY DRIVING MY 2019 CPO HYUNDAI TUCSON/10800 MILES, THE CAR DID THIS BIG JOLT AND THE FORWARD VEHICLE COLLISION DETECTION AVOIDANCE, HAZARD INDICATOR & SERVICE NOW LIGHTS WENT OFF. THE ENGINE RPM'S REVVED UP VERY HIGH CONTINUOUSLY. WHEN I CAME TO A STOP THE CAR WOULD BARELY GO WITH THE PEDAL ALMOST FLOORED. THIS MADE THE DRIVING THRU THE INTERSECTIONS WITH CARS HONKING DANGEROUS. WHEN I TURNED THE CAR OFF, IT RESET ITSELF AND WAS BACK TO NORMAL. THE VERY NEXT DAY ON THE HIGHWAY, THE CAR DID THE EXACT SAME THING WITH EVEN A BIGGER JOLT AND ALL THE INDICATORS ABOVE WENT ON AGAIN FOR 10 SECONDS. PULLED OVER, TURNED THE ENGINE OFF AND THE CAR RESET ITSELF. I GOT TO MY DESTINATION I TOOK IT TO KEYES HYUNDAI IN VAN NUYS, CA. THEY DECIDED THAT THE TRANSMISSION COMPUTER NEEDED REPLACING AND DID IT. AFTER PICKING IT UP, THE VERY NEXT DAY THE BIG JOLT HAPPENED AGAIN ALSO WHILE DRIVING ON THE FREEWAY. THIS TIME THE SIDE MIRROR AVOIDANCE SYSTEM, HAZARD LIGHTS AND SERVICE NOW INDICATOR LIGHTS WENT OFF FOR 10 SECONDS. I RETURNED IT TO THAT SAME DEALER AND THEY HAD THE CAR FOR A WEEK AND SAID THAT THEY COULD NOT FIND THE PROBLEM EVEN AFTER TALKING TO THE TECH LINE AND ENGINEERS AT HYUNDAI USA. I SAID IT SOUNDS LIKE THE MAIN COMPUTER MAY BE THE ISSUE BUT THEY REFUSED TO CONSIDER THAT SAYING THEY COULDN'T FIND THE ERROR CODES. THEY THEN TOLD ME THAT THE ERROR CODES RECYCLE ITSELF WHEN TURNING THE THE CAR ON AND OFF AND GET ERASED!! I HAVE TO RETURN HOME FROM MY ROAD TRIP AND I AM VERY SCARED TO TAKE IT BACK ON THE ROAD AND DRIVE ANOTHER 1200 MILES. IT DEFINITELY FEELS DANGEROUS WITH THE CAR REVVING AT SUCH HIGH RPM'S AND IT BARELY MOVING WHEN I BRING IT TO A STOP. THIS OCCURED 3 TIMES NOW AND I AM AFRAID OF IT HAPPENING AGAIN AND HAVING BOUGHT A LEMON, POTENTIALLY. IT WAS PURCHASED @ WEBB HYUNDAI IN MERRILLVILLE, IN IN MARCH OF 2020 WITH 3939 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372502November 1, 2020
POWER TRAIN
TRANSMISSION HESITATES FROM THE START OF DRIVING IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372351October 30, 2020
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT STATED AFTER DRIVING IN INCLEMENT WEATHER, AND ATTEMPTING TO REVERSE, THE REAR VIEW CAMERA WAS OBSTRUCTED BY RAIN WATER MAKING IT DIFFICULT TO SEE OBJECTS BEHIND THE VEHICLE. THE CONTACT STATED THERE WAS NO PROTECTIVE COVER OR SHIELD ABOVE THE CAMERA. THE CONTACT CALLED TAMIAMI HYUNDAI (780 AIRPORT-PULLING RD, NAPLES, FL 34109, (239) 417-1222) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372438October 30, 2020
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
FIRST THE BACK BRAKE LIGHT ON THE DRIVER'S SIDE WENT OUT AND I TRIED SEVERAL BULBS PUT IN BUT THEY DIDN'T WORK. NEXT THE DRIVERD DOOR WOULD NOT OPEN FROM THR OUTSIDE AFTER THR UNLOCK BUTTON WAS PUSHED. THEN THE AIRBAGS WENT OUT. LAST WEEK MY ENGINE WENT OUT WHILE I WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367039October 29, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
OUR 2017 HYUNDAI TUCSON IS GOING THROUGH A LOT OF OIL. WE ARE HAVING A CONSUMPTION TEST DONE. I CALLED THE HYUNDAI DEALER WHERE WE HAD THE OIL CHANGE AND HE SAID HE HEARD SOMETHING ABOUT HYUNDAI TUCSON'S BURNING THROUGH A LOT OF OIL. I DID SEE A LAWSUIT FOR THE 2016 MODELS AND THINK 2017 MODELS ARE HAVING SIMILAR ISSUE. OUR SEAT RECLINING ELECTRICAL BUTTON IS ALSO FAILING THE SEAT TO RECLINE PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367062October 29, 2020
ENGINE, UNKNOWN OR OTHER
THERE WAS A RECALL ON MY CAR WHICH FOLLOWED UNDER THE CAMPAIGN 958 WHICH WAS UNKNOWN TO ME UNTIL MY CAR ENGINE SEIZED WHILE DRIVING ON I-5 HIGHWAY. DUE TO THE FACT I DID NOT KNOW OF THE RECALL WHEN THIS INCIDENT HAPPENED I HAD TO GET IT TOWED TO THE CLOSEST AUTO SHOP. THEY WERE UNSURE OF WHAT CAUSED THE SEIZE AND TRIED TO REPLACE THE STARTER (COST AROUND $340). THE AUTO SHOP GOT IT TO TURN ON BUT THEN HEARD A LOUD KNOCKING IN THE ENGINE AND SUGGESTED IF I CALLED HYUNDAI DEALERSHIP TO SEE IF THERE IS A RECALL BECAUSE THEY WOULD HAVE TO REPLACE THE ENGINE. I CALLED AND GOT THE CONFIRMATION THAT THERE WAS A RECALL AND GOT IT TOWED TO THEIR PARKING LOT(AROUND $98). I BELIEVE IT WAS A MONDAY WHEN IT MADE IT TO THE PARKING LOT AND SAID THE TECHS WOULD HAVE TO CHECK IT OUT AND SEND UP AN APPROVAL IF THE ENGINE IS COVERED AND TILL THE CONFIRMATION CAME THROUGH I WOULD HAVE TO GET A RENTAL OUT OF POCKET. SO FROM MONDAY TO THURSDAY I HAD TO GET A RENTAL THROUGH ENTERPRISE(AROUND $350) BECAUSE ON THURSDAY I RECEIVED A CALL FROM THE DEALERSHIP STATING THAT I WAS APPROVED AND COULD GET ONE OF THE DEALERSHIP RENTALS TILL THE REPAIRS WERE MADE WHICH RESULTED IN MY ENTIRE ENGINE BEING REPLACED. I HAD THEIR RENTAL I BELIEVE FROM FRIDAY TO THE NEXT THURSDAY AND THEN I WAS ABLE TO PICK MY CAR UP. AFTER ALL WAS SAID AND DONE I SUBMITTED TO THE REIMBURSEMENT BRANCH ALL THE EXPENSES I PAID WITH THE RECEIPTS THAT WAS EARLY JULY WHEN I GOT CONFIRMATION THAT IT WAS RECEIVED. SINCE THEN I HAVE REACHED OUT NUMEROUS TIMES TRYING TO GET AN UPDATE FOR HOW LONG IT WOULD TAKE AND IF I COULD SPEAK TO A SUPERVISOR OR EVEN HAVE THE PERSON WORKING ON MY CASE REMOVED TO SOMEBODY ELSE TO MAKE THINGS WORK FASTER. I WAS TOLD THEY DON'T HAVE SUPERVISORS AND THAT MY CLAIM IS WITH HIGHER MANAGEMENT FOR APPROVAL AND THAT IT HAS BEEN THERE SINCE THE 6TH OF AUGUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366642October 27, 2020
ENGINE
TL* THE CONTACT OWNED A 2008 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 55 MPH, OTHER DRIVERS ON THE HIGHWAY ALERTED HER TO AN ISSUE WITH THE VEHICLE. THE CONTACT WAS UNAWARE THAT THERE WAS A FIRE UNDER THE HOOD AT THE TIME. THE CONTACT STATED THAT THEN NOTICED ORANGE FLAMES COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT STATED THAT HER NECK BECAME HOT FROM THE INTENSE FLAMES HOWEVER, THERE WAS NO INJURY SUSTAINED. THE CONTACT QUICKLY EXITED THE VEHICLE AND RAN AWAY FROM THE VEHICLE. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FIRE HOWEVER, THE FIRE EXTINGUISHED ITSELF PRIOR TO THE FIRE DEPARTMENT ARRIVING AT THE SCENE. A STATE TROOPER ARRIVED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DESTROYED BUT WAS TRADED. THE APPROXIMATE FAILURE MILEAGE WAS 188,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11366663October 27, 2020
UNKNOWN OR OTHER
HAVING TURNED ONTO THE SUBDIVISION STREET TOWARDS OUR HOUSE, MY HUSBAND NOTICED A CHEMICAL SMELL. HE ROLLED DOWN THE CAR WINDOW AND THE SMELL WAS MORE INTENSE, SO HE ASSUMED IT WAS COMING FROM THE OUTSIDE .AFTER ABOUT 1/4 MILE DRIVE, HE ATTEMPTED TO TURN RIGHT ONTO THE STREET TOWARDS OUR HOUSE, BUT HAD TROUBLE WITH THE STEERING. AT THAT POINT THE WINDOW STATED TO FOG UP. THERE WERE NO WARNING LIGHTS ON THE DASH. HOWEVER HE DECIDED TO PULL THE CAR TO THE SIDE AND OUT OF THE STREET AND ONTO AN EMPTY LOT. THERE WERE POPPING SOUNDS AND HE SAW SPARKS COMING FROM THE HOOD. HE MANAGED TO GET OUT OF THE CAR JUST IN TIME TO ESCAPE THE ENSUING FLAMES. LUCKILY, HE WAS NOT DRIVING ON A BUSY STREET OR HIGHWAY!. THERE WAS NO WARNING RE THE FIRE AND THE CAR WAS WELL MAINTAINED SO WHAT WAS THE REASON?
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11366761October 27, 2020
POWER TRAIN
THE VEHICLE HESITATE WHILE YOU ARE IN LINE ON A FAST FOOD OR WHEN YOU ARE IN A STOP AND GO TRAFFIC JAM, WHEN YOU LEFT THE BRAKE PEDAL. SEVERAL TIMES WHEN YOU PRESS THE GAS PEDAL, THE VEHICLE DO NOT MOVE, IT TAKE SEVERAL SECONDS TO MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366437October 26, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
BACK PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE AND THE WINDOW WILL ONLY ROLL UP OR DOWN USING THE SWITCH ON THE DOOR AND NOT THE MASTER SWITCH ON THE DRIVER DOOR. PRESENTS A SAFETY HAZARD FOR ANY BACK SEAT PASSENGER. IT WAS WORKING ON MINUTE AND THEN COMPLETELY QUIT WITH THE WINDOWDOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366279October 25, 2020
SUSPENSION
I JUST SPENT ABOUT $100. FIXING BALL JOINT AND CONTROL ARM AND WAS ROTATING WHEELS AND LOOKED UNDER CAR AND SEEN REAR SUBFRAME ALL RUSTED OUT.THE CAR HAS A GREAT BODY AND RUNS VERY GOOD. I BOUGHT THIS CAR BRAND NEW AND I DRIVE MY GRANDKIDS IN THIS CAR AND NOW LOOKS UN SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365888October 23, 2020
STRUCTURE:BODY
I BOUGHT MY CAR IN 2017 WITH ROUGHLY 33000 MILES ON IT. IT NOW HAS ROUGHLY 89000 ON IT. I FIRST HAD PROBLEMS WITH THE DRIVER SIDE WINDOW NOT WORKING. BOUGHT A MOTOR HAD IT REPLACED. NOW MY DRIVERSIDE DOOR OPENS SOMETIMES, YOU HAVE TO PULL HANDLE 3 OR 4 TIMES TO OPEN IT. DRIVER SIDE REAR DOOR WON'T OPEN FROM INSIDE OR OUTSIDE AT ALL. WHY IS THERE NO RECALL ON THIS?THIS IS A SAFETY ISSUE TO THE MAX! I AM 57AND CAN'T BE CLIMBING OVER SEATS OR CONSOLES TO GET OUT! I ALSO CAN'T AFFORD THESE KINDS OF REPAIRS. I AM PAYING 400 A MONTH FOR A DEATH TRAP! NO ONE CAN RIDE WITH ME BECAUSE THEY WOULDN'T BE ABLE TO GET OUT OF THE CAR UNLESS THEY CROSSED OVER SEATS! PLEASE HELP WITH THIS. I AM NOT THE ONLY ONE HAVING TROUBLE WITH THIS ISSUE EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365897October 23, 2020
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
THE ENGINE LIGHT IS CONSTANTLY ON, AT TIMES WHEN MY SUV CRANKS UP, IT SHAKES, AND THE BRAKE PADS HAS OPENING OF AIR ENTRANCE. I DON'T FEEL SAFE! IT'S LIKE THAT WHEN IT'S IN MOTION, TURNING, AND ON HIGHWAY DRIVE. ALSO, IT ACTS AS IF IT WANTS TO CUT OFF AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365343October 20, 2020
UNKNOWN OR OTHER
ISSUE WITH FRONT PASSENGER AND REAR PASSENGER DOORS - THEY WILL NOT OPEN FROM THE OUTSIDE OR INSIDE DUE TO AN ISSUE WITH THE LATCH INSIDE THE DOOR. THIS CAN BE EXTREMELY DANGEROUS AND COULD EVEN RESULT IN A FATALITY IF YOU WERE IN AN ACCIDENT. IMAGINE IF THE CAR WAS ON FIRE AND NEITHER YOU NOR EMS COULD GET YOU OUT! I HAVE TWO SMALL CHILDREN AND IF I NEEDED TO GET THEM OUT OF THE CAR QUICKLY DUE TO A MEDICAL EMERGENCY, I WOULDN'T BE ABLE TO DO SO. THIS SHOULD SERIOUSLY BE LOOKED INTO AS A RECALL AND ANYONE WHO'S HAD TO PAY FOR THIS TO BE REPAIRED SHOULD BE REIMBURSED. THIS IS A HUGE SAFETY ISSUE AND SHOULD BE COVERED BY THE DEALERSHIP/MANUFACTURER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365108October 19, 2020
ENGINE, POWER TRAIN
CAR CONSTANTLY HESITATES WHEN STARTING TO ACCELERATE. WHEN YOU BEGIN TO ACCELERATE FROM A STOP, THE CAR HESITATES FOR SEVERAL SECONDS BEFORE BEGINNING TO MOVE. THIS IS VERY DANGEROUS WHEN MAKING TURNS AT STOP LIGHTS OR IN INTERSECTIONS. GOING AT HIGHWAY SPEED THE CAR RUNS FINE AND ACCELERATES WITHOUT ISSUE. THE PROBLEM IS WHEN AT SLOW SPEEDS OR AT A STOP AND YOU NEED TO ACCELERATE. ALSO, WHEN GOING SLOW OR SLOWING DOWN TO A STOP, THE CAR SEES LIKE IT IS GOING TO STALL AND THE ENGINE/TRANSMISSION BEGINS TO JERK AS IF IT IS ABOUT TO STALL. WHEN DRIVING THROUGH A PARKING LOT AT SLOW SPEEDS WITH SOME QUICK ON/OFF BREAKING, THE CAR HESITATES AND FEELS LIKE IT IS GOING TO STALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365047October 18, 2020
UNKNOWN OR OTHER
THE WINDSHIELD ON MY 2020 HYUNDAI TUSCON ALL OF SUDDEN HAS A CRACK LONGER THAN 2 DOLLAR BILLS AND IT KEEPS GROWING. STARTED ON THE PASSENGER SIDE, MAKING IT'S WAY TO THE DRIVERS SIDE. YOU DO NOT FEEL THE CRACK ON THE INSIDE OR OUTSIDE OF THE WINDSHIELD, IT SEEMS TO BE IN THE MIDDLE,. MY CAR WAS STATIONARY AT THE TIME, NO OBJECTS HAVE HIT THE WINDSHIELD WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364631October 16, 2020
STRUCTURE:BODY
MY PASSENGER DRIVERS SIDE DOOR WILL NOT OPEN OR UNLOCK. I TOOK TO THE HYUNDAI DEALER PRIME HYUNDAI IN PLYMOUTH ANDS WASN TOLD MY DOOR ACUATOR WAS BENT???????IF THE DOOR WAS HARDLY USEDN AND NOT IN AN ACCIDENT THAT MEANS THE PART WAS ALWAYS BENTBB. THE DEALER WANTS $460.00 TO REPLACE. I HAD PREVIOUS APPTS. TO HAVE REPAIRED AND COULDN'T MAKE THEM. I AM NOT UNDER WARRANTY BY 14 DAYS.. I FEEL THIS IS A SAFETY ISSUE, AND WHY WASNT IT UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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