Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11364642October 16, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REAR DRIVER'S SIDE DOOR WILL NOT UNLOCK OR OPEN MANUALLY. THIS IS A HUGE SAFETY RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364702October 16, 2020
AIR BAGS, SERVICE BRAKES
RECALL FOR MY AIRBAG WAS NOT DONE. BRAKE LIGHTS DON'T WORK, ELECTRICAL PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364588October 15, 2020
ENGINE, POWER TRAIN
ENGINE STARTED KNOCKING AND VEHICLE WENT INTO LIMP MODE AS MY DAUGHTER LEFT HIGHWAY FOR HER EXIT . WHEN HYUNDAI ATTEMPTED TO REPLACE ENGINE, DISCOVERED 4WD TRANSFER CASE SEIZED INTO TRANSMISSION PREVENTING REMOVAL OF ENGINE, REPLACED ENGINE ,TRANSMISSION, AND TRANSFER CASE. THIS IS THE SAME ENGINE IN THE SANTA FE , AND SONATA WHICH WAS RECALLED. HYUNDAI IS STILL REFUSING TO EXTEND THE RECALL TO THE TUCSON TOO. SO OWNERS ARE NOT ENTITLED TO THE EXTENSION ON THE EXTENDED WARRANTY. DUE TO THEM NOT WANTING ANYBODY TO KNOW ABOUT THIS DEFECT IN THE MOTORS THAT THE TUCSON SHARE WITH THEIR OTHER MODELS. THE GOVERNMENT SHOULD OF STEPPED UP AND MADE HYUNDAI HONOR THE EXTENSION TO INCLUDE THE TUCSON MODEL TOO. FOR ALL TUCSON OWNERS ARE LEFT IN THE COLD WITH A VEHICLE WORTH [XXX] SINCE THEY ARE STILL HAVING MORE PROBLEMS WITH THIS 2.4L MOTOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364338October 14, 2020
STRUCTURE:BODY
MY DRIVER SIDE REAR DOOR DOES NOT OPEN. I HAVE SEEN A HYUNDAI DEALER AND IT WAS NOT COVERED UNDER MY WARRANTY BY 2 WEEKS. (I DID HAVE AN APPOINTMENT IN SEPTEMBER BUT COULDN'T GET TO THE DEALER.)I HAVE NOT BEEN DRIVING THE. AT TO MUCH WITH THE COVID 19 DISEASE. THE DOOR HASN'T OPENED IN COUPLE OF MONTHS. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE FIXED BY HYUNDAI. I HAVE READ OTHER PEOPLE'S SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364153October 13, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30-35 MPH, THERE WAS AN ABNORMALLY LOUD SOUND COMING FROM THE ENGINE COMPARTMENT. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THE ENGINE NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO LESTER GLENN HYUNDAI TOMS RIVER (386 NJ-37, TOMS RIVER, NJ 08753; (732) 691-4108) WHO REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363922October 12, 2020
UNKNOWN OR OTHER
MY DRIVER'S SIDE PASSENGER DOOR WILL NO LONGER OPEN FROM NEITHER THE OUTSIDE OR INSIDE. THIS IS VERY DANGEROUS AS I HAVE TWO CHILDREN IN CARSEATS WHO RIDE IN THE BACK. THIS HAS ALSO BEEN A EXTREME INCONVENIENCE AS I HAVE TO CLIMB OVER ONE CHILD TO BUCKLE IN THE OTHER. WE WERE TOLD THIS WILL COST AN UPWARDS OF $1000 TO FIX, BUT THIS INDEED A SAFETY ISSUE THAT NEEDS TO BE RECALLED AND FIXED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363818October 11, 2020
ENGINE
TRAVELING ON AN EXIT RAMP OFF THE HIGHWAY THE ENGINE FAILED COMPLETELY. I HAD TO CASH IT DOWN AND RESTART THE VEHICLE. PROCEEDING ON THE NEXT HIGHWAY THE CAR CONTINUALLY STALLED APPROXIMATELY 10 TIMES BEFORE FINDING A SAFE PULLOVER; PUTTING MYSELF AND OTHER LIVES AT RISK. I TAKE EXCELLENT CARE OF MY VEHICLE FOLLOWING ALL MAINTENANCE GUIDELINES TO KEEP A HAPPY AND HEALTHY VEHICLE. IT'S A HUGE DISAPPOINTMENT THAT AFTER JUST A FEW WEEKS SHORT OF THREE YEARS OF OWNERSHIP I'M TOLD THE ENGINE BLEW 'FOR NO REASON - THESE THINGS JUST HAPPEN'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363320October 8, 2020
STRUCTURE:BODY
ACCORDING TO HYUNDAI (AND SEVERAL OTHERS IN VARIOUS ONLINE FORUMS), THERE IS A KNOWN DOOR LATCH ISSUE THAT AFFECTS 2015 AND NEWER HYUNDAI TUCSONS AND POSSIBLY OTHER HYUNDAI MODELS. OUR 2016 HYUNDAI TUCSON REAR DRIVER'S SIDE DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE AND THE FRONT DRIVER'S SIDE DOOR WILL ONLY OPEN FROM THE INSIDE. THIS POSES A MAJOR SAFETY CONCERN DUE TO THE FACT THAT IF THE PASSENGER'S SIDE WAS TO BECOME DAMAGED OR BLOCKED, IT WOULD BE NEARLY IMPOSSIBLE TO 1. ESCAPE THE VEHICLE, OR 2. SAVE SOMEONE IN THE BACKSEAT DURING AN EMERGENCY- SPECIFICALLY CHILDREN IN CAR SEATS, PEOPLE WITH DISABILITIES OR ELDERLY WHO REQUIRE ASSISTANCE. IF THIS IS A KNOWN ISSUE, AND LATER AFFECTS THE PASSENGER'S SIDE, ONE COULD POTENTIALLY HAVE TO BREAK A WINDOW JUST TO EXIT THE VEHICLE. THIS ISSUE PUTS DRIVERS AND PASSENGERS IN IMMINENT DANGER, NOT TO MENTION THE STRESS, FRUSTRATION AND FEAR OF NOT BEING ABLE TO OPEN YOUR CAR DOOR TO REMOVE A CHILD FROM A CAR SEAT OR LOVED ONE INTO THEIR WHEEL CHAIR. THIS IS UNACCEPTABLE FOR ANY VEHICLE, ESPECIALLY ONE THAT IS ONLY 3.5 YEARS OLD. HYUNDAI'S UNWILLINGNESS TO REPAIR THIS PROBLEM FOR ANYTHING LESS THAN $1000 BECAUSE THE VEHICLE HAS TOO MANY MILES IS OUTRAGEOUS. THIS HAS NOTHING TO DO WITH MILEAGE- IT IS A SAFETY CONCERN NEEDING AN IMMEDIATE RECALL. BEING LOCKED/TRAPPED INSIDE A VEHICLE IS NEVER OKAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363390October 8, 2020
ENGINE, POWER TRAIN
FOR A FEW DAYS PRIOR TO THE INCIDENT, THE CAR HESITATED SLIGHTLY FROM A DEAD STOP WHILE WE ACCELERATED. THERE WERE NO WARNING LIGHTS FROM THE CAR INDICATING ANY ISSUE. BECAUSE IT SEEMED ODD, WE MADE A APPOINTMENT TO TAKE THE CAR TO THE DEALERSHIP TO LOOK INTO THE ISSUE. WHILE WAITING FOR OUR APPOINTMENT ON JULY 12TH, 2020, MERGING ONTO THE INTERSTATE, THERE WAS A FAILURE OF THE TRANSMISSION, SUCH THAT THE ENGINE WOULD JUST SPIN WITH NO POWER GOING TO THE WHEELS AT HIGHER RPM'S. FEATHERING THE THROTTLE, A SPEED OF ABOUT 45 MPH COULD BE ATTAINED ON FLAT GROUND AND SIGNIFICANTLY SLOWER ON HILLS. AFTER LIMPING IT ALONG TO A LOCAL SHOP, WERE WERE TOLD THAT THE CATALYTIC CONVERTER WAS CLOGGED, CAUSING IT TO OVERHEAT THE TORQUE CONVERTER, WHICH HAD FAILED SENDING SHRAPNEL THROUGH THE TRANSMISSION. THEY ONLY KNEW THIS BECAUSE THEY HAD TO TAKE THE CAR APART, SINCE EVEN AFTER THE FAILURE, NO WARNING LIGHTS CAME ON. WE ENDED UP NEEDING A FULL TRANSMISSION REBUILD, A NEW TORQUE CONVERTER AND A NEW CATALYTIC CONVERTER. THIS IS A HUGE SAFETY ISSUE, ESPECIALLY SINCE THERE WAS NO INDICATION FROM THE CARS WARNING SYSTEMS THAT ANYTHING WAS WRONG, EVEN AFTER THE TRANSMISSION FAILURE. THIS COULD HAVE LEAD TO A VERY SERIOUS ACCIDENT ON THE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363466October 8, 2020
UNKNOWN OR OTHER
PASSENGER LEFT DOOR WOULD NOT OPEN FORM EITHER I SIDE OR OUTSIDE. I SEE ONLINE THAT MANY OTHER HYUNDAI OWNERS EXPERIENCE THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362999October 6, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. OURISMAN HYUNDAI OF BOWIE (2404 CRAIN HWY, BOWIE, MD 20716) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362761October 5, 2020
SERVICE BRAKES
BROUGHT CAR IN FOR SERVICE (18K MILES) AND WAS TOLD I COULD NOT TAKE MY CAR FOR A RECALL - ABS, CAUSING SPONTANEOUS COMBUSTION. NO FIX AVAILABLE COULD BE MONTHS. CANNOT PARK CAR ON LOT NOR GARAGE. DEALER OFFERED RENTAL UNTIL FIX. ONE WEEK LATER A CALL FROM DEALER STATING I COULD TAKE MY CAR BACK, RETURN THE RENTAL AND NOT WORRY ABOUT IT UNTIL THE CHECK ENGINE LIGHT COMES ON.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362343October 2, 2020
UNKNOWN OR OTHER
THE RIGHT REAR DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. I HAVE TWO SMALL CHILDREN WHO RIDE IN THE BACK SEAT ON EACH SIDE OF THE CAR. IN THE CASE OF AN ACCIDENT OR A CAR FIRE THE REAR PASSENGER DOOR WILL NOT OPEN WHICH COULD TRAP THE CHILDREN INSIDE AND MAKES IT IMPOSSIBLE FOR RESCUE WORKERS TO OPEN THE DOOR FROM THE OUTSIDE AS WELL. IF I AM IN AN ACCIDENT WITH DAMAGE TO THE DRIVER'S SIDE OF THE CAR RENDERING THAT DOOR INOPERABLE THE CHILDREN WILL HAVE NO WAY TO EVACUATE THE VEHICLE. IN CASE OF A FIRE, BOTH CHILDREN WILL HAVE TO EVACUATE FROM THE SAME DOOR, DELAYING THE ESCAPE FOR ONE OF THE CHILDREN WHO WILL HAVE TO CROSS THE CAR AND EXIT THE OTHER SIDE. THIS IS A SEVERE SAFETY ISSUE AS THE CHILDREN DO NOT HAVE AN ACCESSIBLE EXIT IN AN EMERGENCY AND THOSE PRECIOUS MOMENTS REQUIRED TO USE AN ALTERNATIVE EXIT COULD RESULT IN SEVERE INJURY OR DEATH FOR ONE OF THE CHILDREN. I HAVE TAKEN THE VEHICLE IN TO HAVE THIS ISSUE REPAIRED AND THE PART IS ON BACK ORDER FURTHER DELAYING THE REPAIR AND PUTTING THE CHILDREN AT RISK EVEN LONGER. THE PART ON BACK ORDER INDICATES THIS IS A COMMON PROBLEM IN THIS VEHICLE AND THIS SAFETY ISSUE SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362278October 1, 2020
VISIBILITY/WIPER
THERE IS A STRESS CRACK IN THE WINDSHIELD. WE NOTICED IT IN THE MONTH OF SEPTEMBER. THE WINDSHIELD HAS NOT BEEN REPLACED AND THE CRACK CAME OUT OF NO WHERE. IT IS COMPLETELY SMOOTH INSIDE AND OUT. THE WINDSHIELD REPLACEMENT COMPANIES I HAVE CALLED USUALLY SAY THIS IS DUE TO INCORRECT INSTALLATION OF A WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362103September 30, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE HIS DAUGHTER WAS ATTEMPTING TO OPEN THE REAR DRIVER'S SIDE DOOR, THE DOOR FAILED TO OPEN. THE DRIVER CALLED THE LOCAL DEALER ATLANTIC HYUNDAI LOCATED AT 193 SUNRISE HWY NORTH SERVICE RD, WEST ISLIP, NY 11795, (631) 587-0700, TO NOTIFY THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V348000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361930September 30, 2020
UNKNOWN OR OTHER
BOUGHT CAR AND DRIVERS BACK DOOR DOES NOT OPEN. FAULTY HARDWARE.WINDOWS HAVE ISSUES TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361667September 29, 2020
ENGINE
NORTH ON I95 SPEED 65 MILES AT 3PM AND THE ENGINE FROZE AND HAD TO FIGHT TO GET CAR TO SIDE OF ROAD. THE VEHICLE ENGINE REACTED JUST LIKE THE INFO ON THE HYUNDAI WEB SITE THE VEHICLE HAS 114285 MILES AND WILL NOT BE COVERED LIKE THE OTHER HYUNDAI RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361471September 28, 2020
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED WHILE IDLE ANOTHER VEHICLE DRIVING APPROXIMATELY 55 MPH CRASHED INTO THEIR VEHICLE FROM THE REAR CAUSING THEM TO REAR END THE VEHICLE IN FRONT OF THEM. THE CONTACT STATED THE SEAT BELT FAILED TO RETRACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT HIT HIS FACE ON THE STEERING WHEEL. THE PASSENGER RECEIVED SHOULDER INJURIES. OTHERS INVOLVED DID NOT RECEIVED INJURIES. THE CONTACT AND THE PASSENGER RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND HAS NOT BEEN OFFICIALLY DEEMED TOTALED AS OF YET. A POLICE REPORT WAS FILED. THE CONTACT HAD NOT CONTACTED THE DEALERSHIP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 24,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11361483September 28, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND DRIVEN TO HYUNDAI DE MAYAGUEZ, MAYAGEZ, 00682, PUERTO RICO, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANKSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DRIVING TO THE DEALER. THE VEHICLE WAS NOT YET REPAIRED DUE TO THE PART NOT BEING AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361569September 28, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE JERKED WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED BACK TO HER RESIDENCE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT OIL PAN DISINTEGRATED AND CAUSED SEVERE DAMAGES TO THE ENGINE. THE CONTACT STATED THAT THE OIL PAN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING) AND WAS REPAIRED ON SEPTEMBER 27, 2019 AT SOUTH SHORE HYUNDAI (360 W. SUNRISE HIGHWAY, VALLEY STREAM, NY 11581, (516) 561-8772). THE CONTACT STATED THAT THE DEALER WAS CONTACTED AND RUDELY DISMISSED THE CONTACT'S CONCERNS AND DENIED THE RECALL REPAIR. THE CONTACT KEPT PRINT OUTS FOR THE COMPLETED RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,083.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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