Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11396971February 19, 2021
STRUCTURE:BODY
AFTER PICKING MY GRANDSON UP FROM SURGERY ON BOTH LEGS WENT TO GET HIM OUT OF THE CAR AND NEITHER OF THE DOORS IN THE REAR WOULD OPEN THIS IS A PROBLEM WITH HYUNDAI THAT HAS NOT BEEN ADDRESSED THEY SHOULD BE A RECALL ON THIS THIS IS A DANGEROUS SITUATION SPECIALLY IN A PLACE LIKE FLORIDA WHERE WE HAVE BODIES OF WATER ALL OVER NEXT TO THE ROADS IN AN EMERGENCYYOU WILL NOT BE ABLE TO GET OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396910February 19, 2021
VEHICLE SPEED CONTROL
2017 HYUNDAI TUSCAN WILL LOSE ACCELERATION WHEN DRIVING DOWN THE HIGHWAY OR ANY STREET. SLOW ACCELERATION FROM COMPLETE STOP. AFTER PULLING OVER SHUTTING THE VEHICLE OFF AND RESTARTING IT WILL ACCELERATE PROPERLY SOMETIMES FOR MINUTES, SOMETIMES FOR DAYS. THIS HAS BEEN HAPPENING SINCE PURCHASING THE VEHICLE ABOUT 7-8 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396399February 16, 2021
SERVICE BRAKES
RECALL 20-01-040H - I'VE BEEN TRYING TO GET THIS PART SINCE JULY OF 2020, THIS IS A SAFETY RECALL AND I FINALLY WENT TO STEW HANSEN HYUNDAI IN DES MOINES IOWA ON 12/29/2020 AND THEY ORDERED IT FOR THE AUTO OFFICIALLY. I HAD BEEN ON A LIST FOR WHEN IT CAME IN TO GET IT FIXED. FOR THIS BEING A SAFETY RECALL THIS IS ABSOLUTELY RIDICULOUS THAT I CAN'T GET THIS FIXED. THIS IS A COMPLAINT NOT A VEHICLE ISSUE. HYUNDAI'S HANDING OF THIS RECALL IS LACKLUSTER AT BEST. I DON'T FEEL ENOUGH IF BEING DONE TO GET THIS TAKEN CARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396419February 16, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED COUGHLIN HYUNDAI (2300 HEBRON RD, HEATH, OH 43056, (833) 340-1530) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396443February 16, 2021
SERVICE BRAKES, ENGINE
THE RECALL INFORMATION SAID THAT FOR MY MODEL YEAR OF VEHICLE THE SERVICE PROCEDURE HASN'T BEEN DEVELOPED YET. THE RECALL WAS IN EARLY SEPT.; IT'S NOW ALMOST THE END OF FEBRUARY. WHAT IS A REASONABLE AMOUNT OF TIME? YOU SAID IF THEY DON'T RESOLVE IT IN A REASONABLE AMOUNT OF TIME TO FILE A COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396454February 16, 2021
ELECTRICAL SYSTEM
THERE IS A CURRENT RECALL ON THIS VEHICLE: NHTSA RECALL NUMBER20V543000. I HAVE CALLED THE DEALER AND THEY HAVE NO IDEA OF WHEN HYUNDAI WILL PROVIDE A FIX. SINCE THIS DEFECT CAN CAUSE THE CAR TO CATCH FIRE CAN YOU PLEASE FIND OUT ABOUT THE FIX FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396560February 16, 2021
ENGINE
THE VEHICLE WHEN TEMP IS SET TO HIGH HEAT THEN SWITCHED TO 75 DEGREES THERE IS A STRONG COOLANT SMELL THAT COMES FROM THE HVAC SYSTEM. IT MAKES ME NAUSEOUS WHILE DRIVING. TOOK TO DEALERSHIP WHERE THEY SAID THEY CAN DUPLICATE THE ISSUE. CALLED HYUNDAI CUSTOMER CARE AND THEY CALLED ONCE AND I MISSED IT AND EMAILED THEM AND CALLED AND NO ONE HAS CONTACTED ME BACK. COOLANT IS HAZARDOUS TO BREATH IN AND THEY DON'T TAKE IT AS A SERIOUS MATTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396270February 15, 2021
ENGINE
COMPLETE ENGINE FAILURE AT ONLY 47,000 MILES! WHILE DRIVING MY ENGINE LIGHT COMES ON AND I CAN TELL I WAS LOOSING POWER, I HEARD A "KNOCKING" SOUND SO I PULLED OVER AND ALL OF MY LIGHTS COME ON MY DASH AND THE CAR IS DEAD! SO GLAD I WASN'T ON THE HIGHWAY! I HAD IT TOWED AND THE MECHANIC AND HA HAS CONFIRMED THAT IT IS A COMPLETE ENGINE FAILURE - I NEED A NEW ENGINE. CALLED THE NEAREST HYUNDAI DEALERSHIP, AND THEY SAID I'M OUT OF WARRANTY (5 YEARS / 60,000 MILES). I WOULD HAVE BEEN COVERED IF THIS HAPPENED A MONTH EARLIER. LOOKS LIKE I GOT TO PUSH THIS UP HILL. I'LL NEVER BUY HYUNDAI AGAIN AND I SWEAR TO TELL THIS STORY TO THE END OF MY DAYS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396347February 15, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, SUSPENSION
HYUNDAI NEVER NOTIFIED US OF THE SUBFRAME RUST RECALL. OUR MECHANIC JUST POINTED OUT THAT OUR'S. HE SAID THE CAR IS UNSAFE TO DRIVE. GETTING IT REPLACED AT OUR EXPENSE. BRAKE LINES HAVE ALREADY FAILED AND HAD TO BE REPLACED AT OUR EXPENSE. ALTERNATOR AND POWER STEERING PUMP, FRONT SUSPENSION ALL AT OUR EXPENSE. HYUNDAI UNRESPONSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396366February 15, 2021
UNKNOWN OR OTHER
HYUNDAI ISSUED A RECALL WITH A REPLACEMENT PART NEEDED TO PREVENT AN ENGINE FIRE. WHEN THE DEALERSHIP AND CORPORATE WERE CONTACTED, WAS TOLD THEY ONLY HAVE A REMEDY FOR THE 2019-2021 AND NO REMEDY YET FOR THE 2018 MODEL, WHICH IS MINE. SAID THEY CAN'T GUARANTEE THE CAR ISN'T DANGEROUS AND DEALERSHIP TOLD ME TO CONTACT CONSUMER AFFAIRS TO OPEN A CASE AND SEE WHAT THEY WILL DO ABOUT REPLACING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395902February 12, 2021
SERVICE BRAKES
I WENT TO THE DEALER, THE PART FOR REPAIR WAS NOT AVAILABLE, THEY SAID THEY WOULD CALL ME, THAT WAS 6 MONTHS AGO :(
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395958February 12, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AN UNKNOWN DEALER AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396000February 12, 2021
UNKNOWN OR OTHER
MY REAR PASSENGER DOOR DOESN'T OPEN FROM THE INSIDE OR OUTSIDE. NOT MATTER WHAT I DO. I HAVE DONE SOME RESEARCH AND THIS IS EXTREMELY COMMON. WHY IS THIS NOT ON RECALL. I ALSO HAVE A PROBLEM WHEN I TRY TO OPEN. THE FRONT DRIVER DOOR. I HAVE TO PUMP THE HANDLE A FEW TIMES AND THEN IT RELEASES. I CALLED ABOUT THE WARRANTY AND TO GET IT FIXED BUT WAS 8 DAYS LATE BUT UNDER MILEAGE. THEY REFUSED TO DO ANYTHING ABOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395705February 11, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CAPITAL HYUNDAI OF GREENSBORO (801 E BESSEMER AVE, GREENSBORO, NC 27405, (336) 275-9761) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395742February 11, 2021
SERVICE BRAKES
HYUNDAI IS NOT MAKING THE REPLACEMENT EASILY AVAILABLE. I HAVE MADE TWO APPOINTMENTS TO HAVE HE ISSUE FIXED AND HAVE BEEN TOLD THE PART IS NOT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395736February 11, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. AN UNKNOWN DEALER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395767February 11, 2021
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY 2019 TUCSON HAS BEEN GETTING HORRIBLE GAS MILEAGE AND ALSO MAKING SOME STRANGE NOISES THAT I'M UNSURE OF WHAT THEY ARE. IT'S ALSO ACTING LIKE IT HAS NO POWER INSTALLING ON A PRETTY REGULAR BASIS SINCE THE DEALERSHIP HAS STATED NOTHING'S WRONG WITH IT AND MY VEHICLE HEALTH REPORT CONTINUES TO STATE NOTHING IS WRONG I DECIDED TO GET A OBD2 ADAPTER TO PLACE ON IT SO I COULD SEE WHAT WAS HAPPENING. WHILE THE VEHICLE IS RUNNING AT IDLE DOESN'T MATTER IF IT IS COLD OR WARM THE THROTTLE BODY SENSOR DOES NOT GO UNDER A 10 SO IT'S OBVIOUSLY STICKING I DON'T KNOW IF IT IS DEFECTIVE OR IF IT'S BEEN LIKE THAT FOR SOME TIME BUT IF THE THROTTLE BODY IS STUCK THEN THAT'S GOING TO CAUSE IT TO STALL THAT'S GOING TO MAKE IT BURN MORE GAS THAT'S GOING TO MAKE IT RUN PRETTY CRAPPY AND BE KIND OF HIT AND MISS. THE VEHICLE'S BRAKES ARE ALWAYS GRINDING AND SQUEALING. THERE IS ALSO A WINE AND A TAPPING CLICKING SOUND COMING FROM UNDER THE HOOD I DON'T KNOW IF IT'S A BAD PULLEY OR BEARING OR A LOOSE HEAT SHIELD OR WHATEVER BUT IT'S NOT INJECTORS THERE'S SOMETHING UNDER IT. THE RPMS ARE CONTINUOUSLY GETTING STUCK THE GAUGES ARE GETTING STUCK, THIS CAR MALFUNCTIONS EVERY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395852February 11, 2021
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
MADE APPOINTMENT TO CORRECT RECALL AT THE DEALERSHIP, THEN 1 WEEK LATER THEY SAID THERE IS CURRENTLY NO REMEDY TO FIX THE RECALL. THEY DON'T KNOW HOW LONG IT WILL TAKE, BUT WILL CONTACT ME TO MAKE A SERVICE APPOINTMENT ONCE THEY FIND A REMEDY. THE PROBLEM IF THIS RECALL IS NOT FIXED IT CAN CAUSE A FIRE IN THE ENGINE. AT THIS TIME, I WAS ADVISED TO ONLY PARK OUTSIDE TO PREVENT A INTERNAL COMBUSTION IN THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395855February 11, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I WAS DRIVING ON A INTERSTATE GOT OFF ON A EXIT AND MY CAR STARTED DOING A LOUD TICKING NOISE AND WOULD NOT ACCELERATE OVER 40 MPH. I DROVE THE CAR TO GET THE CAR TESTED TO SEE THE PROBLEM .THE CODE READ KNOCK SENSOR.GOT THE KNOCK SENSOR REPLACED BY A LOCAL MECHANIC AND THE CAR DROVE THE SAY WAY BEFORE I TOOK IT TO HIS SHOP.THE CAR ONLY HAS 67,00 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395530February 10, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I PURCHASED 2017 TUCSON BRAND NEW AT ROUGHLY 22K MY ENGINE SEIZED AND THE 3RD CONNECTING ROD FAILED. AFTER ENGINE REPLACEMENT I CONTINUED TO HAVE PROBLEMS WITH REAR DRIVER SIDE BRAKE LIGHT CONTINUOUSLY GOING OUT, BULB IS NOT OUT BUT WIRING SCORCHED AND BULB SOMEHOW CONTINUOUSLY BECOMES LOOSE. I HAVE REPLACED FRONT HEADLIGHTS REPEATEDLY WITH THE DRIVER FRONT SHATTERING IN HOUSING. I HAVE ALSO REPLACED CALIPERS AND HAVE GONE THROUGH 7 SETS OF ROTORS. AT ROUGHLY 60000 I NOTICED I WAS RUNNING OUT OF OIL IN BETWEEN EVERY 3000 MILE OIL CHANGE. CONTINUED TO BRING BACK TO DEALER FOR REPAIR S . I HAVE COMPLAINED MULTIPLE TIMES ABOUT HESITATION WHEN PULLING OUT FROM STOP AND ENGINE KNOCKING. MULTIPLE OIL PAN RESEAL GASKETS REPLACED FUEL PUMP REPLACED, OIL ALWAYS ALL OVER ENGINE. AT 110K MY ENGINE FAILED A SECOND TIME WITH HYUNDAI DENYING ALL CLAIMS. ORIGINALLY SAID THEY WOULD REIMBURSE ME FOR RENTAL BUT WHEN THEY EMAILED ME LETTER FOR 'GOODWILL ' REIMBURSEMENT IT WAS A RELEASE FROM LIABILITY WAIVER IF I TOOK THEIR 'GOODWILL ' . I HAVE INFORMED THEM OF ELECTRIC ISSUES AND HOW I FEEL UNSAFE WITH NEW RECALL AND FIRE POSSIBILITY AND THEY INFORMED ME AS LONG AS NO WARNING LIGHT IS ON IT SHOULD NOT BE AN ISSUE. I TRIED TO TRADE VEHICLE IN AND NO ONE WOULD TAKE MY TRADE, IT'S 3 YEARS OLD AND WORTH NOTHING. HYUNDAI RESPONSE WAS VEHICLES DON'T HOLD THEIR VALUE LIKE THEY USED TO. I AM DISGUSTED WITH THEIR DISMISSIVE CUSTOMER CARE, 2 ENGINES IN A VEHICLE 3 YEARS OLD AND THEY INSIST THERE IS NOTHING WRONG WITH THEIR PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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