Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11398423March 1, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL 34471, (352) 815-2533) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398439March 1, 2021
SERVICE BRAKES
FEBRUARY 25TH I TOOK MY TUCSON TO THE HYUNDAI DEALERSHIP FOR MY RECALL TO BE DONE AND EVERYTHING SEEMED TO BE FINE THAT DAY. SUNDAY FEBRUARY 28TH I STARTED MY CAR AND WENT TO RELEASE THE PARKING BRAKE AND MY EPS LIGHT WAS ON AND MY PARKING BRAKE WAS STUCK I COULD NOT GET IT TO COME OUT OF BEING ENGAGED AFTER MESSING WITH THE BUTTON FOR A WHILE AND TURNING MY CAR OFF AND BACK ON I WAS ABLE TO DISENGAGE AND THE EPS LIGHT FINALLY WENT OFF. LATER ON THAT DAY I WAS LEAVING WORK PUT MY CAR IN REVERSE AND MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR NO BREAKS. I SLOWLY DROVE DOWN THE ROAD AND PARKED AT THE VEHICLE TURNED IT OFF RESTARTED IT AND I HAVE SOME BREAK NOW BUT THEY'RE SQUISHY SQUISHY. THERE IS ALSO A EXTREMELY LOUD GRIND TO THE BRAKES SINCE SUNDAY THE 28TH OF FEBRUARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398444March 1, 2021
ELECTRICAL SYSTEM
CURRENTLY AWAITING A LETTER FROM THE DEALER TO HAVE MY TUCSON FIXED DUE TO THE RECALL THAT COULD START A FIRE. CURRENTLY NOT ABLE TO RENT IT OUT DUE TO OPEN RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398545March 1, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
SEVERE HESITATION WHEN ATTEMPTING TO ACCELERATE FROM A STOP. CAR DOES NOT MOVE, REQUIRES SVERAL ATTEMPTS TO PRESS THE ACCELERATOR BEFORE THE CAR RESPONDS, EXTREMELY DANGEROUS WHEN ENTERING AN ON RAMP, MERGING ONTO A HIGHWAY, OR IN HEAVY TRAFFIC. THIS HAS BEEN AN ONGOING PROBLEM WITH THIS CAR, HAS NOT BEEN RECTIFIED , HYUNDAI REFUSES TO ACKNOWLEDGE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398250February 28, 2021
ENGINE
I WAS DRIVING ON HEY DO 70 CAR MADE A NOISE DROPPED TO 65 PPL WAS HONKING AT ME I LOOKED IN REAR VIEW MIRROR I SEE SPARKS COMING FROM BOTTOM OF CAR. I IMMEDIATELY MERGED TO THE RIGHT TURN CAR OFF AND IT STARTED SMOKING. I HAVE NO WARNING ⚠️ INDICATORS ON IN CAR TO SAY SOMETHING IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398294February 28, 2021
ELECTRICAL SYSTEM
MY BACK PASSENGER DOOR LOCK ACTUATOR IS FAILING. I AM UNABLE TO OPEN MY DOOR FROM THE INSIDE OR OUTSIDE AFTER THE DOOR HAS BEEN LOCKED. ONCE YOU HIT THE UNLOCK BUTTON, THERE IS A TINY PART IN THE LOCK ACTUATOR THAT IS NOT FULLY RETURNING TO THE LEFT WHICH LEAVES THAT SPECIFIC DOOR STILL LOCKED. IT TAKES SEVERAL PULLS/PUSHES ON THE DOOR TO GET IT OPEN AGAIN AND SOMETIMES IT CAN TAKE DAYS BEFORE I CAN GET IT TO OPEN AGAIN. MY HUSBAND WAS ABLE TO TAKE THE DOOR PANEL OFF TO SEE THE FUNCTIONALITY OF THE ACTUATOR AND WAS ABLE TO SEE THE PART WAS FAILING WHEN HE WOULD TRY TO UNLOCK THE DOOR WITH THE KEY FOIB/UNLOCK BUTTON. BASED ON MY RESEARCH THIS IS A KNOWN ISSUE WITH HYUNDAI TUCSONS BUT HYUNDAI HAS NOT ISSUED A RECALL AND WILL CHARGE A DIAGNOSTIC FEE OF $100 PLUS COST OF LABOR AND PART TO REPAIR. THIS IS A SERIOUS SAFETY CONCERN FOR MY PASSENGERS AND SHOULD BE AN ISSUE HYUNDAI MAKES RIGHT. THIS ISSUE IS OCCURRING REGARDLESS IF MY VEHICLE IS RUNNING OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397977February 25, 2021
UNKNOWN OR OTHER
THE DOOR LOCKING MECHANISM IS FAULTY. I AM UNABLE TO OPEN A PASSENGER DOOR FROM THE OUTSIDE OR THE INSIDE, REGARDLESS OF CHILD LOCK POSITION. I HAVE TWO CHILDREN, A 2 YEAR OLD AND A 7 MONTH OLD. THE FAULTY PART IS A WIDESPREAD ISSUE AMONG TUSCON'S AND IN THE EVENT OF A CRASH OR A VEHICULAR FIRE, I WOULD BE UNABLE TO ACCESS MY CHILD BECAUSE THE DOOR WOULD NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397839February 25, 2021
ENGINE
I WAS DRIVING DOWN THE HIGHWAY GOING ABOUT 70 MILES AND HOUR AND FOR NO REASON I LOST POWER , THE OIL LIGHT AND BATTERY LIGHT FLASHED BRIEFLY AND THANKFULLY I WAS ABLE TO GET TO THE SIDE OF THE ROAD OFF THE HIGHWAY. IT TURNED OFF. I WAS ABLE TO GET IT STARTED AGIN AND BABY IT TO THE NEAREST GAS STATION LESS THAN A MILE DOWN THE ROAD. MY HUSBAND TOLD ME TO JUST BABY IT HOME AND HE WOULD TAKE A LOOK AT IT. IT STARTED MAKING A TICKING SOUND. I DID GET IT HOME AND MY HUSBAND SAID MY ENGINE WAS SHOT. NOW I DON'T EVEN KNOW HOW THIS IS POSSIBLE FOR A CAR THAT WAS RUNNING JUST FINE AND THEN ALL THIS WERID STUFF HAPPENS. PLEASE LOOK INTO THIS. I COULD HAVE BEEN KILLED. NOW WE HAVE A DEAD CAR THAT WE STILL HAVE TO PAY FOR. AND WE CAN'T AFFORD A NEW ENGINE PLUS THE LABOR TO PUT IT IN. NOW WE ARE TRYING TO FIND A NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397888February 25, 2021
ENGINE
[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397761February 24, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE REAR DRIVER DOOR IS STUCK CLOSED NO MATTER WHAT I DO. AFTER LOOKING ONLINE, IT SEEMS LIKE MULTIPLE PEOPLE ARE HAVING THE SAME ISSUE WITH THE DOOR ACTUATOR GOING OUT. NOW IF PEOPLE ARE IN MY BACK SEAT, PEOPLE ARE STUCK AND HAVE TO GO OUT THE OTHER DOOR. MY FEAR NOW IS THE OTHER DOOR WILL GO OUT ALSO AND SOMEONE WILL BE STUCK IN THE BACK OF MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397793February 24, 2021
STRUCTURE:BODY
MY BACK PASSENGER DOOR WON'T OPEN FROM THE INSIDE OR THE OUTSIDE. YOU CAN HEAR THE POWER LOCK WORKING, BUT THE DOOR WON'T OPEN. THE PROBLEM STARTED OUT GRADUALLY WHERE THE DOOR WOULDN'T OPEN UNLESS YOU PULLED THE HANDLE MORE THAN ONCE AND NOW IT WON'T OPEN AT ALL. IT'S VERY DANGEROUS FOR PEOPLE IN THE BACK SEAT BECAUSE THEY CAN'T GET OUT IN AN EMERGENCY THROUGH THAT DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397479February 23, 2021
SERVICE BRAKES
MY CAR IS ON RECALL, I CONTACTED HYUNDAI DEALERSHIPS FOR REPLACEMENT. THEY SAID IT MAY TAKE WEEKS OR A MONTH. I WAITED FOR MORE THAN 5 MONTH. THEY JUST KEEP TELLING ME THEY'RE OUT OF STOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397534February 23, 2021
ENGINE
I HAVE A 2013 HYUNDAI TUSCON THAT IS MY PRIMARY CAR. I WAS DRIVING ON A RURAL ROAD GOING MAYBE 45 MPH TOPS AND MY ENGINE AND OIL LIGHT CAME ON AND WHEN RIGHT BACK OFF. THEY DID NOT STAY ON BUT IT SEEMED MY VEHICLE WAS LOSING POWER. AS I PULLED UP TO A STOP SIGN, MY CAR JUST SHUT OFF. A FEW DAYS LATER I NOTICED A KNOCK UNDER THE HOOD. I TOOK MY VEHICLE TO THE DEALERSHIP AND WAS TOLD MY MOTOR NEEDED REPLACED. THEY CHANGED THE OIL AND IT WAS ONLY TURNED ON TO BE MOVED AT THE DEALERSHIP SO IT COULD BE TOWED HOME. MY WARRANTY IS REFUSING TO PAY TO REPLACE MY MOTOR AND I WASN'T GOING TO HAVE IT SIT IN A PARKING LOT MILES AWAY FROM MY HOUSE. WHEN THE VEHICLE WAS BACK IN MY POSSESSION, I CHECKED THE OIL DIP STICK AND IT WAS GLITTERY. THIS TELLS ME THAT SOMETHING INTERNALLY IS WRONG DUE TO METAL SHAVINGS IN MY OIL. AFTER DOING RESEARCH ON MY VEHICLE, I'VE COME TO FIND MANY COMPLAINS HAVE BEEN FILED AGAINST HYUNDAI 2.4L MOTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397576February 23, 2021
ENGINE
MY CAR IS CONSUMING OIL - APPROXIMATELY 1 QUART PER EVERY 300 - 500 MILES. A REPAIR SHOP SAID THERE WERE PROBLEMS WITH THE ENGINE AND TO TAKE IT TO THE DEALER. I HAVE PAID OVER $500 SO FAR (REPLACED GUAGES, SPARK PLUGS, AND MORE) - I HAVE COMPLETED THREE OIL CONSUMPTION REPORTS (THE DEALERSHIP IS CHECKING THE OIL)- AND THE DEALER KEEPS SAYING THE PROBLEM IS NOT COVERED UNDER WARRANTY. I KNOW SO LITTLE ABOUT CARS AND ENGINES, BUT FEEL I AM GETTING CHEATED. ANY SUGGESTIONS ARE APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397608February 23, 2021
ENGINE
I HAVE A 2012 HYUNDAI TUCSON AWD WITH 86,000 MILES ON IT. WHILE DRIVING IT RECENTLY COULD HEAR ENGINE RATTLE/KNOCKING NOISE. BROUGHT IT INTO THE DEALER AND AFTER TWO DAYS LOOKING AT IT, THEY SAID THE ENGINE NEEDS TO BE REPLACED. THEY SAID THE DAMAGE IS IN THE LOWER PART OF THE ENGINE. THEY SAID SINCE I AM THE SECOND OWNER, MANUFACTURER WARRANTY DOES NOT APPLY. $9000 TO REPLACE ENGINE. RECALL FOR THIS ENGINE IN THE 2012 KIA WITH THE MANUFACTURER PAYS TO HAVE REPLACED, BUT NOT FOR SAME ISSUE UNDER THE HYUNDAI BRAND??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397375February 22, 2021
POWER TRAIN
WHEN PULLING OUT OF PARKING AREA, OR STARTING UP FROM A COMPLETE STOP AT A LIGHT OR STOP SIGN, WHEN I PRESS THE GAS OF THE VEHICLE , IT HESITATES . IT ALMOST SEEMS LIKE ITS GOING TO CUT OUT AND THEN IT CATCHES AND LOUNGES FORWARD. I NOTICED IT FROM THE TIME I PURCHASED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397389February 22, 2021
STRUCTURE:BODY
REAR PASSENGER DOOR IS LOCKED FROM THE INSIDE AND OUT. THIS IS A SAFETY CONCERN AND NEEDS TO BE RECALLED. ALL THE LOCKS ON THE DOOR NEED TO BE UPGRADED AND REPAIRED NOT JUST REPLACED BY THE SAME FAULTY LOCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397109February 20, 2021
UNKNOWN OR OTHER
REAR PASSENGER SIDE DOOR WILL NO LONGER OPEN FROM THE INSIDE OR OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397105February 20, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2016 HYUNDAI TUCSON REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. THIS HAPPENED JANUARY 2021. I WAS WAITING FOR THE ENTIRE FIRE RECALL TO COME UP WITH A FIX SO I COULD TAKE IT IN AT THE SAME TIME. NOW, THE FRONT DRIVER DOOR WILL NOT OPEN FROM THE OUTSIDE, ONLY THE INSIDE. HYUNDAI IS SAYING IT IS OUT OF WARRANTY AND I WILL NEED TO PAY FOR BOTH. QUICK RESEARCH ONLINE SHOWS ME THAT THERE ARE HUNDREDS OF PEOPLE ALSO EXPERIENCING THIS PROBLEM. THIS SHOULD BE EVALUATED AS IT IS A SAFETY ISSUE IF MY CAR CATCHES FIRE BEFORE THERE CAN BE A FIX FOR THE RECALL AND MYSELF OR MY PASSENGERS ARE UNABLE TO GET OUT OF THE CAR IF IT IS ON FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396956February 19, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROCKLAND HYUNDAI (55 NY-303, WEST NYACK, NY 10994, (855) 256-8524) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED TO ENGAGE PROPERLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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