Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11423762July 7, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Rear passenger side door will not open from the inside or outside. Happened right after parking. Tried using the remote key and manually unlocking, flipped child safety lock on and off, nothing worked. The door won't budge. Passenger had to climb over our child's carseat to get out on the other side. Major safety hazard if the car were on fire or flipped over, especially for our child whose carseat is in the back. No warning or error message in the car. We've researched and found thousands of reports from other Hyundai Tucson 2016's with the same exact issue (often starting with one door and then spreading to all four others). I don't feel safe driving the car in case it spreads to the other doors. This needs to be a recall ASAP. Happy to have our car inspected if needed. Have not yet gone to a dealer but plan to soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423796July 7, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door locking mechanism had failed and the door could not be opened from inside or outside the vehicle. Additionally, the passenger’s side front door and the driver’s side rear door could not be opened from outside the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423805July 7, 2021
ENGINE
When the vehicles at a complete stop and you go to press on the gas To accelerate the car moving forward, the car stutters. It happens at stop signs, stoplights, anywhere that the car is at a complete stop. This happens every single time. The car has been taken into the dealership and they say everything is fine and nothing is wrong. However I’ve taking it to a local mechanic and he said that he can definitely feel the stutter in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423637July 6, 2021
ENGINE
On the way to taking my son to the hospital, the car stopped working, delaying the medical care I needed for my son after being attacked by a pitbull. It was then towed to the dealership who regularly services the car. They stated it was the motor. Stated I need a new one. Stated it failed due to missing the oil change by two weeks. There were no warning signs/signals or anything coming from the car that would have caused me to bring the car in sooner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423547July 6, 2021
ENGINE, POWER TRAIN
I was driving and there was a knocking noise from the engine and loss of power. I opened the hood and noticed a pulley on the belt that looked loose and had the car towed to the dealership. According to them they know this particular engine Theta model has been an issue for fires and engine failure with components breaking internally but no recalls have been addressed for my VIN number even though there are hundreds of thousands of customers with the same issues and only some recalls have been made. Ultimately leaving the customer with the bill. This is a very dangerous situation and reading hundreds of comments on various sites and these incidents happening in other countries as well with this engine, there should be a huge investigation and something being done about this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423460July 5, 2021
ENGINE
44,000 miles on car. While driving on highway noticed an 18 wheeler three feet behind me, tried to accelerate and nothing happened. Right before the car started making a noise, luckily no one was in the right lane so I coasted to the median. I was just informed the car needs an engine. Two days before I heard a fluttering sound and the car seemed to have trouble accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423510July 5, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Rear driver side door handle stuck and unable to open from outside or inside. Extremely unsafe due to not being able to exit the vehicle in case of fire or accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423331July 3, 2021
POWER TRAIN
My vehicle bucks when first pulling out. like a manual transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423343July 3, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The driver side door will not open.. You can unlock with the fob or button on the door, or the mechanical Key. The same issue will all methods. Inside or outside latch, but the handle will not open the door at all or there is a long delay. Very dangerous if you needed to exit the vehicle quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423225July 2, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door handle mechanism won’t open the door. It started with one back door and now all but the driver door are stuck shut. It is a safety issue for passengers who cannot get out of the car. Please read the forums to see how many of us Hyundai owners are experiencing this issue making it an obvious problem with faulty equipment. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423093July 1, 2021
ENGINE
UNKNOWN. I bought my 2017 Hyundai Tuscon brand new in 2016. This car was not owned by anyone prior to me and had 11 miles on the dashboard. I maintained this car as I should have and got oil changes before the suggested time provided by the dealer. Now fast forward to 2020/2021 and my car is louder, making noises, not driving smoothly, and having trouble accelerating sometimes. I tell the dealer and they say nothing is wrong with my car but these problems persist. Eventually while driving to work early this year (spring 2021) my car completely stalls and will hardly drive faster than 5mph. I took the car to a mechanic (not Hyundai because they never have answers) that told me my catalytic converter was completely clogged and that it was an unusual thing to see in such a new car with only 100,000 miles on it. They replaced the converter and now it doesn’t stall. The car still continues to drive less smooth and the engine knocks and makes rattle noises but Hyundai still says they don’t see any other issue with the car. My mechanic told me it seems as if the car is burning the oil up because even when i come to get an oil change early it’s always bone dry my car is always starting to get super loud and check engine light comes on well before I’m due to change it so i take it up and get an oil change but i believe this is a defect on the car and i shouldn’t have to continue doing this eventually it’s going to cause even worse problems for my car, i read other reviews and I’m not the only one complaining of the oil burning up with no leak or other explanation, clearly this is a manufacturer defect!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423152July 1, 2021
ENGINE
Sunday june 20th 2021 My husband and Son were driving down the highway at 70mph (speed limit) suddenly and without warning the car died. He was unable to steer, with his defensive driving training he was able to veer to the side of the road. The engine oil and Battery indicator flashed AFTER he was pulled over to the side of the road. If it wasn't for my husbands training he would have had ZERO abilities to pull the car over. He is a truck driver and this incident scared him. The semi truck behind him almost slammed into him and the car coming twards him. He was worried about the safety of our family as well as everyone on the road. They were in an isolated location with no cell service. He and my son had to walk 5 miles in the 110° heat to call for help. I towed the car to a mechanic who looked at it. He said the oil pan was leaking from the seal. He dropped the pan to look at the damage, he instructed me to call Hyundai after learning there was a recall for that issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422946June 30, 2021
STRUCTURE:BODY
The back doors will not open from the inside or the outside. I have seem multiple people complain about this and yet still not recall issued. This is a HUGE safety problem. I can't use half of my car because if I somehow get passengers back there and we get in an accident.. they are stuck. If my dog rides back there and we get in an accident and God forbid he can't jump to the front, he is stuck. This needs to be recalled ASAP. There is no reason for these door handles to just stop working. My front door handle also has to be pulled twice for me to be able to open it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422957June 30, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Rear driver side door latch will not open when unlocked. Believe it is actuator issue. Will not open from inside or outside. Front driver side lock will intermittently not release lock/will not open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422735June 29, 2021
STRUCTURE:BODY
In my 2016 Tucson, the issue started with the front passenger door not opening even though you can hear the car unlocking when clicking the key fob. This issue has now started on the drivers side door, with both the key fob not opening the door as well as manually trying to open the door with the key. This is a serious safely issue and should not be happening. This issue runs the risk of someone being stuck in the car, with no way of getting to them. There was no pre warning of the issue starting. It just happened one day and from that point forward has been progressing to each door. Getting in and out of the car in the event of an accident or emergency poses an issue if the doors do not open. This is made worse by not being able to manually open the door with a key.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422742June 29, 2021
STRUCTURE:BODY
Several doors are unable to be opened from both the inside and outside. This is very concerning to me, as in the event of an emergency passengers (including children in car seats) will be able to evacuate the car. After some research it appears many people have this issue with different models of Hyundai vehicles from that time period and yet no recall has been put out. I have never been in an accident in this vehicle and the doors are not dented or otherwise damaged. This problem started slowly, with the door handle not opening on the first try but opening after a few pulls. Over time it got the point where it will not open at all, inside or outside. And over time this has happened with all 4 doors. The two rear doors will not open at all. The front two doors are finicky and take several tries before opening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422819June 29, 2021
ENGINE
My vehicle has stalled (died) several times on me in the last several months. This happens when I am pulling into traffic or stopping at a light, etc. and is a serious problem because it could cause me to be hit. I took the car to my licensed mechanic and he said there was metal in the variable timing hub...he put the new part on it and then changed the oil and took it for a test drive. On return it was rechecked and found to be full of metal shavings again. He stated I would need new engine because mine was falling apart. He checked for recalls and found that this problem was a recall on the Santa Fe and the Sonata but not for my Tuscon...this does not make sense as these vehicles basically have the same or similar engines. Check engine light and oil light came on and stayed on. I was advised by my mechanic to contact you with this problem. I believe Tuscons should be added to the recall list before lives are lost. I believe my car should be repaired by the dealership..I would appreciate any help you can give me on this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422613June 28, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The rear doors do not open from inside or outside. We have attempted to pull the battery for a potential reset, without success. Both doors became inoperable simultaneously. The electric locking mechanisms work. The electric windows go up and down. We noticed this on a multi state road trip with backseat passengers. In the event of an accident, the backseat passenger would not have egress from the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422274June 25, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Latch assembly-rear door LH failed. Could not open door from outside or inside. Replaced on 06/26/2021 Latch assembly-rear door RH failed. Could not open door from outside or inside. Replaced on 02/09/2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422294June 25, 2021
ENGINE
Engine seized, yes available for inspection, no prior warning lamps, messages or symptoms, car just stopped. Fortunately this happened on a backroad and not on interstate 95 between home and school. Manufacture said they would not help, seized engine determined by mechanic, no oil. Car maintained as recommended by manufacturer. I'm now finding out this is a common problem with this make and model, it burns oil and engines seize. Who allows cars to be on the road that seize up!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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