Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11420903June 14, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door had ceased in the lock position. The contact had not taken the vehicle to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,362.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420669June 12, 2021
ENGINE
The vehicle could not pass safety and emission inspection, check engine lights on (Catalyst System Efficiency) the vehicle has only 45000 mileage, apparently has deficiency on Catalyst System)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420695June 12, 2021
ENGINE
I bought my 2017 Hyundai Tuscon with 38,905 miles on it. My engine blew up at 70,806 miles while I was on my way to work.My husband was changing the oil and when he pulled the oil plug from the oil pan, NOTHING came out of the pan. We assumed the dealer just didn't put oil back in it or not enough. The mileage on the Tuscon the last time we took it to the dealer was at 54,988. We put a 7,500-mile oil change in it and the next oil change, it was dry again. No oil light, no engine light, no oil spots on the ground or the engine. No evidence of it leaking anywhere. Fast forward a few oil changes, sooner than suggested, we changed the oil at around 68,000 miles with no issues (only because we were changing the oil every 3,500 miles or so). Then while on my way home from work one evening, all my dash lights came on, my car sounded and ran extremely rough for the 15 miles I had until I reached my house. As I pulled up the driveway, you could hear it knocking loudly so I checked my oil and the engine was BONE DRY, it had only been 2,200 miles since the last oil change so it shouldn't have been empty. We added the 5 quarts of oil that it needed and drove it down the road a mile or so to listen and feel it, nothing was wrong; it sounded fine and ran well. The next morning it ran for 15 min in my driveway, warming up, and drove 8 miles and I heard a loud clank. It stalled, I was able to start it back up, it stalled again and I had to coast it half a mile to get it out of the road and into a driveway out of harm's way. It had to be towed to the dealer. They ran several tests to find out that "cylinder 3 had spun its bearings leaving heavy amounts of metal in the oil and pan noted, premature material failure of bearing is cause of rod knocking. Engine will need replaced due to introduction of metal on all moving components." It was in the shop for a month being repaired and now with only 5,222 miles on the engine, I've already had to add almost 4 quarts of oil in 2 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420537June 11, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2017 Hyundai Tucson. The contact stated that the front driver’s side door locking mechanism had malfunctioned and the door would not open from the outside. Additionally, the rear driver’s side door could not be opened from inside or outside the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420587June 11, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Back rear door suddenly stopped opening. Door is unlocked but will not open from the inside or outside. Upon googling the issue, it appears that MANY people have this issue with this car and are being charged astronomical amounts to fix it. Not being able to open the car door from the inside is an obvious safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420630June 11, 2021
ENGINE
Driving on the highway at approximately 65 mph. Suddenly heard a knocking sound from the engine. Accelerator lost any power and could not drive. Check engine light, oil light came on. Had to pull off the side of major interstate without any forward power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420396June 10, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
I had a problem with my driver door not opening when I originally purchased this vehicle 2 years ago. The dealer fixed it for me that time. It happened again to my rear driver side door. It starts off taking a few pulls to open the door, then after a couple weeks, the door stops unlatching all together, can’t open it from the inside or outside. Rear passenger door went a few months after that, so I have no access to the back seat. Drivers door just started having the problem again too. Was told the problem was the door lock actuator when I initially got it fixed. From what I can tell, a lot of people have this problem, it’s a know issue with the 2016 Tucson’s, and a safety issue at that. What if there are children or elderly people in the back seat and this was an issue during a car crash? I can’t pay to replace a bad part every few months only to have the problem happen again. Hyundai needs to offer a solution to this problem, not just replacing the same faulty part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420404June 10, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH PLATE
The contact owns a 2016 Hyundai Tucson. The contact stated that the front and rear driver’s side doors failed to open using the interior or exterior door handles. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420492June 10, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The drivers door and drivers Side back door doesn’t open from the inside or the outside. It opens after like 10 tries of yanking on it. This is a serious issue if I had to get out of there quickly or if I had someone in the back that couldn’t climb. I should have to climb out of my car. Recall this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420228June 9, 2021
ELECTRICAL SYSTEM
Left turn signal glitches and indicates right turn signal instead of left, like prompted. Driver window does not roll down or up. completely locked and does not respond to the switch
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420230June 9, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Passenger side door will not open even though it is unlocked. Steering wheel shaft is going out and rattles when driving. not safe and could cause an accident or death
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420268June 9, 2021
ENGINE
I was driving on I-15 in a 80 MPH road in holiday traffic, when suddenly my engine just shut off. I was lucky to squeeze through 2 diesels and onto the shoulder. I only had about 1 foot between my vehicle and passing vehicles. I had my daughter in the car and we were lucky to not have been in a major accident. I tried to restart the Tuscon and it shook and made a horrible banging / pounding sound but didnt turn over. It was towed to Goodyear in Cedar City. They stated it was an engine failure. I contacted Hyundai and they told me I had to get it to a Hyundai dealership. It was towed to Findlay Hyundai in St. George Utah where they confirmed the engine had failed. It only has 106K miles. There was no warning, no indication of issues. I had kept up on maintenance and never had any issues with the vehicle during my time owning it. I am not being compensated in any way. I had someone else pick us up and continued home. I do not have any documentation from the dealership or Goodyear since I was on my way home from vacation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420339June 9, 2021
ENGINE
Oil consume really fast, or Oil burn really quick (it supposed to works 5000 miles after oil change, but its burn about 1500-2000 miles). Because of that problem engine get heat really quick and their is maximum possibility for fire (due to heat), fire may cause lack of engine oil. Power (pick up) of car is really low, it is really slow when stop and go on the road, either FREEWAY or on the Street way. If a car could not pick up or drive forward as normal standard their is great possibility for accident, in freeway more possible and street way as well. I made web based research about these problems, most of the 2016 Hyundai Tucson facing this problem, means this is not my personal problem but THERE IS PROBLEM ALL OF HYUNDAI TUSCON of THIS MODEL. So, Hyundai must solve this problem. Because they know car was defective while they sold us, but defect broke out after long time. There are several 2016 Hyundai Tucson facing typically same problem. This fact proved that car was defective while they sold it to their customers. Most of the time I change oil and do servicing at Hyundai Dealer, but they never tell me about this problem. But When I realized it my warranty was expired. I went to inspect my vehicle with Hyundai Dealer but they want to charge to cure this problem, but, if their is manufacturing defect they have to take care free of cost. Because while they sale the car they did not revealed this problem it is misrepresentation. Police, Insurance Representatives or other did not inspected my vehicle. Their were not any warning lamps message or other symptoms of the problem until now, but when we drive we can feel it. Please do the web based short research to confirm my issues, and help us to solve this problem. In addition, they did not notice me about 2020 break recall, I know this form this web site today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420157June 8, 2021
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated that a week after purchasing the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic was unable to determine the cause of the failure. The mechanic informed the contact that the warning light would be reset. While performing a final test drive, the mechanic became aware of smoke coming from under the hood of the vehicle. The mechanic pulled over and attempted to open the hood but was unable to do so. The mechanic then noticed fire coming from underneath the vehicle. The fire department arrived and extinguished the fire. No one was injured. A police report was filed. The vehicle was towed to a tow yard by the police. The contact was made aware that the vehicle was included in NHTSA campaign number: 20V543000 (Service Brakes, Hydraulic) which was the cause of the fire. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11419865June 7, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Passenger door lock won’t unlock from inside or outside. 4-year old Grandson could not get out This happened before with the passenger front seat door. Took to dealer and fixed. I am seeing online that many people are having the same problem. This could be dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419866June 7, 2021
VEHICLE SPEED CONTROL
When accelerating from a full stop or yield, vehicle takes up to 3 seconds to fully respond to pedal. Vehicle will move about 5ft forward during this 3 second lag time. After the lag time, the vehicle jerks into motion. Very dangerous to turn onto a busy road with 35mph speed limit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419907June 7, 2021
STRUCTURE:BODY
Took my car to get inspected and would not pass inspection due to rust underneath the vehicle salt corrosion. Was advised that engine was going to fall out. Took my vehicle to Hyuandai dealer for a gas tank recall which they fixed about a month ago and are now denying claims to fix the rust-which the whole car underneath is rusting. Hyundai bowser has rust issues with their vehicles and recalls. Hyundai Bowser PA-51 and Lewis Run Road, Pittsburgh, PA 15236 412-469-2100. My car was at Bowser Dealership on 05/19/2021 and Tina case manger called 06/07/2021 they denied to fix rust salt corrosion on vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419624June 4, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
My back passenger door will not open from the inside or outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419636June 4, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Two doors will not unlock or open.If in a wreck you are trapped. Dealer said I would have to pay to fix the car. Car will not speed up when on a rough road, which other cars will run over you. Mileage 90122
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419653June 4, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Vehicle was being driven and was alerted that smoke was emerging from the engine and then a pop was heard, car was pulled to the side and shut off. Opened hood and engine was on fire and wouldnt stop. Bystanders tried helping but fire couldnt be contained and the entire Tucson engulfed in flames. Hyundai claimed no recalls for that model and couldnt help in any way. Vehicle was completly factory with 0 aftermarket modifications. 2015 Hyundai Tucson.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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