Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11427281July 31, 2021
ELECTRICAL SYSTEM
RECALL HAS BE OPEN FOR 5 MONTHS DEALER HAS NOT FIXED CALLED NATIONAL HYUNDAI AND TOLD I HAVE TO CHASE DOWN THE CORRECT PART NUMBER TO FIX THEIR RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427185July 30, 2021
ENGINE
Engine failure at highway speed. Put family/children and myself at risk on an interstate when engine failed with no warning no CEL..after previously making complaints to Hyundai dealership for multiple engine problems burning excessive oil, excessive back pressure, oil leaks..dealer assured us no issues even after informing them we would be driving the vehicle on an extended trip. Left us stranded 5 hours from home..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427014July 29, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The rear door will not open. The vehicle only has 52,000 miles and nothing was done to cause this failure. After research, his is a known issue with the Hyundai Tucson and could be a safety issue if passengers need to exit the vehicle quickly. The door actuator's in certain years of the Tucson are known to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427034July 29, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Rear passenger side door handle suddenly will not open from the inside or outside of the car. Only 34,000 miles on the car and rarely use the back seats or doors. Door handle worked fine and a short drive later no longer opens from inside or outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427043July 29, 2021
POWER TRAIN
The contact owns a 2018 Hyundai Tucson. The contact stated while at a complete stop, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact called the manufacturer and the dealer and was informed that the Vin was not under recall. The vehicle was not repaired. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427064July 29, 2021
POWER TRAIN
88000 mile Tucson SE with 2.0L DOHC GDI motor, has had all regular preventative maintenance intervals, last oil change + other maintenance at 84400 miles by Hyundai. Check engine light came on for intake camshaft timing over-advanced (P0011); noted increasing engine noise and performance loss while driving. Made appointment with dealership immediately. Hyundai dealership inspected and claimed "almost no oil left and sludge present in oil". Service manager advised possible cause could be piston ring failure. No indication of low oil pressure on vehicle. Safety concern is engine failure without warning due to seizing if the oil level and sludge are as bad as dealership claimed, especially at the rate of oil consumption over the mileage interval.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426775July 28, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door would not open when unlocked from either inside or outside the vehicle. The contact had not taken the vehicle to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426805July 28, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
All dashboard lights turned on and speedometer stopped working while driving. Vehicle accelerated and braked without driver input.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426845July 28, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Rear passenger side door will no open from the inside or outside. Additionally, have to pull on the driver's side door forcefully at least three times in order to open when attempting to enter the vehicle. My safety and the safety of my passengers is in jeopardy if we are unable to exit or people are unable to properly enter the vehicle in an emergency. There were no warnings provided by the vehicle before the issue began.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426701July 27, 2021
ELECTRICAL SYSTEM, STRUCTURE:BODY
The left passenger door wont open from inside and outside. I have a child that is still in a car seat and this is a huge safety issue. I have to make sure he sits on the right side so I can open the door if there became an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426713July 27, 2021
UNKNOWN OR OTHER
Yesterday, my wife car, suddenly started to sharply to the right, when her hold on steering wheel relaxed. I tested it. It is not an alignment problem. It is a sudden and obvious taking over of the steering by the car. I took it to my mechanic. He told me that he and none of his certified mechanics have ever seen this problem, and did not know what was wrong and I should contact Hyundai as perhaps there was a recall or service bulletin on this condition. I did that, but was told that I would have to bring it there to be diagnosed. My concern is not so much for my car. I don't know if I want to spend dealership type money to fix the car. My concern is the safety of others. My wife was traveling about 20 mph when this happened, and was able to avid hitting another car. If it happened when she was traveling 60 mph on a four lane highway, it would have been a major disaster. I felt that I needed to bring the problem to your attention, to possibly protect others. THE CONSUMER STATED THE DEALER ADVISED THE PART NECESSARY TO COMPLETE THE REPAIR WAS NO LONGER IN PRODUCTION; THEREFORE, THE VEHICLE COULD NOT BE REPAIRED. MANUFACTURER WAS CONTACTED AND DECLINED ANY ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426741July 27, 2021
UNKNOWN OR OTHER
Without warning it lost acceleration while driving on the interstate going 80mph. Barely had time to make it to the shoulder as all the panel lights came on and then total power loss. Couldnt even power the emergency flasher lights. When roadside assistance showed up 4 hours later and got it restarted the engine had a loud clanking sound. Vehicle had to be towed from the side of the interstate. Shop is saying rod and bearing have failed and engine is a total loss. This same year model of the Santa Fe has been recalled for this EXACT PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426464July 26, 2021
STRUCTURE:BODY:HOOD
Driving down 130 route, when my hood opened up and smashed my windshield...Driving about 55 miles an hour..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426480July 26, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Hyundai Tucson. The contact stated that the driver’s side and both rear passenger’s side doors failed to open using the door handles from the outside with door locks unlocked. The contact stated no warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426350July 25, 2021
UNKNOWN OR OTHER
Rear passenger door will not open from inside or out. Door locks appear to be functioning correctly. Cannot remove door panel to repair while door closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426376July 25, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
My car is a 2016 hyundai tucson with about 24,000 miles on it and bought brand new. I have had multiple issues from the beginning. I would have issues with my car turning off then it would leave me in stuck and wouldn't excelerate and almost killed me multiple times so I had it in the shop for the third time. Finally, it was soo bad that they put a new transmission in under my almost expired 5 year warranty. My car has been doing better since the new transmission so that is good so far, but wanted to tell you since other ppl are struggling with this as well and should be a recall and we should not have to pay for it at all. Second complaint is that my car is NOW experiencing door lock issues which makes it a huge safety issue as well. It unlocks the actual button inside but the handle takes multiple pulls to open from the outside. So I had to crawl over to push the door open to get in the passenger side, sometimes it will NOT open at all which is very scary. It all sounds like these make and models are the pits when I google issues. So I am hoping to add this to a safety recall which it definitely should fall under one. Thank you for your time and consideration :)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426268July 24, 2021
UNKNOWN OR OTHER
We were taking a family trip to Disney, after an hour and a half trip on the turnpike. we arrived at the park. As we started to depart from the car, the rear passenger side door would not open. The door unlocked but when trying to open the door it wouldn't open. There was no warning that there was any problem, it worked fine when we left for the park but it was broken when we arrived. I would consider this a very serious problem. If we had got into an accident something could have seriously gone wrong, the child wouldn't have been able to evacuate the car because the door wouldn't open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426072July 23, 2021
ENGINE, UNKNOWN OR OTHER
Driving down the road and suddenly the check engine light came one and the engine started producing a knocking sound. I called several dealerships and had a couple of them run the VIN, which they said there are no recalls. However one dealer had mentioned that Hyundai vehicles, including Tucsons are starting to come in at astonishing rates with the same problem I have. I called Hyundai USA and they said there have been some known issues with engine failure describing the same problems mine has along with some known to have increased oil consumption, but they do not know why. They even said that sometimes the owners would not know of the increase in oil consumption and it could in turn cause engine fires. Any dealership I have contacted said due to the increase of vehicles brought in with the same problem, they are unable to even look at my vehicle for a month and to repair is possibly several months out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426171July 23, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? Vehicle was running exceptionally well until a software update was applied at the dealership. Hyundai has no recalls / safety campaigns on file for my vehicle make and model and was adamant that no updates should have been applied. On or shortly after this time, vehicle performance became really poor. mpg per tank dropped to around 22 / 23 mpg highway (normally 27-29 mpg), acceleration performance was reduced, and it felt as thought vehicle had issues accelerating at time. Shifting on hills became an issue as well as the vehicle did not appear to properly shift into the next gear when necessary. I was notified after purchase of the vehicle that it should be parked outside of my garage due to possible fire concerns even though my vehicle was supposedly not affected. How was your safety or the safety of others put at risk? Lack of power / acceleration when needed affected getting onto the highway and shifting lanes. Vehicle rode almost like brake was being continuously applied and slowing down the vehicle at times. Lack of power and improper shifting almost caused an accident or two. Has the problem been reproduced or confirmed by a dealer or independent service center? No, dealer was unable to reproduce after a quick 10 minute test drive on flat land. I started keeping records and screenshots afterwards. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Hyundai refuses to contact me back regarding these issues. During this time, an email was sent globally indicating that Hyundai BlueLink would no longer support a feature that independently slowed / stopped vehicles in case of theft. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights have appeared on this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425983July 22, 2021
EXTERIOR LIGHTING
Nothing happened...yet. Has the NHTSA noticed how several new Hyundai vehicles, as well as a few Infiniti and Toyota vehicles, have turn signals mounted on the rear bumper? This is ridiculous and should be UNACCEPTABLE. There's absolutely no reason turn signals and reverse lamps can't be mounted where the stop and tail lamps are mounted. It's nearly impossible to see turn signals on the bumper. PLEASE CONSIDER A HEIGHT MANDATE FOR REAR TURN SIGNALS AND REVERSE LAMPS. And, if possible, also consider a mandate for *bright* side repeater signals, amber rear signals, and a height requirement for front signals as well. It's about time that North America joined the rest of the world in these mandates. Thank you!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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