Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11429487August 17, 2021
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2022 Hyundai Tucson. The contact stated while driving 25 mph, the vehicle would not accelerate until the accelerator pedal was depressed to the floorboard. The dealer was made aware of the failure on three separate occasions but informed the contact to drive the vehicle to 5,000 miles and the failure would fix itself. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200. The VIN was Invalid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429300August 16, 2021
POWER TRAIN
Car not shifting properly. Took to dealership and kept getting a response of the car have a dual clutch.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11429158August 15, 2021
ENGINE, POWER TRAIN
Dangerous acceleration issues... my car hesitates for almost 10 seconds when accelerating from a complete stop, at a stop light or turning into oncoming traffic and sometimes changing lanes at low speeds. This has caused near accidents on several occasions. I have even experienced the vehicle completely shutting off while idling and moving at low speeds in heavy traffic or going thru a drive thru restaurant. The Drive Clute Transmission (DCT) description that came with my vehicle when I purchased it mentioned "a direct driving feeling which may fee different" ... "more noticeable when starting from a stop or low vehicle speed"... what it failed to mention is that the car would delay or hesitate for near 10 seconds then leap forward or even completely shut off putting my safety and the safety of other drivers at risk for injury or worse fatality. The DCT is a major safety concern and a common reported issue. Why aren'tyou doing anything to help consumers? I'm tired of dealership mechanics stating there's nothing they can do to fix the issue because Hyundai hasn't issued any recalls. The 2016 model had a recall for this same issue. I am a single mother and veteran and I need to have a safe running vehicle. Hyundai boasts the best warranty available and I even purchased an extended at the time of purchase so why can't Hyundai/dealership do anything to fix this? This has been an occasional issue since around 30k miles but had gotten more frequent and worse. I first made an appointment for the issue in 12/5/2020 at about 51k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429009August 13, 2021
ENGINE, LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving approximately 5 MPH and attempting to accelerate, there was a grinding noise coming from the vehicle. Additionally, if the accelerator pedal was not depressed a certain way, the vehicle would stall. The oil light would illuminate upon starting the vehicle and would disappear after a while. The contact would restart the vehicle 3-4 times before the vehicle would regain proper functionality. The failure occurred again while driving 50 mph. The doors failed to open from the inside or the outside except for the driver side door. However, for the driver’s door the contact had to lift the handle twice before the door would open. The contact took the vehicle to a certified mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428734August 11, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Hyundai Tucson. The contact stated that the driver’s side rear and passenger’s side front door would not open from inside or outside the vehicle. The dealer repaired the front driver’s side door latch a year ago. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428258August 8, 2021
ENGINE
Driving east on I90 the Hyundai began to loose power going up Bozeman pass and burst into flames, smoke and flames shot foul from the car that came to rest on the shoulder. My friend and i were able to grab our dogs from the back seat get away from the car before it became engulfed in flames destroying the front half of the vehicle and the interior completely.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11428023August 6, 2021
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 50 mph, when the contact noticed the vehicle started to rattle and shake and the contact heard a loud banging sound. The vehicle was losing power going up a mountain. The contact was able to slowly move the vehicle over to the side of the road and parked the vehicle. The contact asked another motorist to call the police to have the vehicle towed from the location. The police arrived and had a tow truck tow the vehicle to an independent mechanic. The mechanic was able to inspect the vehicle and noticed there was no oil in the engine. The vehicle was diagnosed, and the contact was informed that the engine was blown and needed to be replaced. The contact had the vehicle towed to the local dealer for the diagnosis and repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428049August 6, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1. Back passenger door won’t open from inside or outside 2. AEB AND BDS sensor light stays on on the dashboard. No wreck and cleaned all sensors but warning lights remains on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428075August 6, 2021
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving, the vehicle experienced slow acceleration. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the catalytic converter, sparks plugs, and ignition coils needed to be replaced. The vehicle was repaired however, the failure recurred. The local dealer requested additionally testing on the engine. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428093August 6, 2021
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Tucson. The contact's husband stated that while coming out of a complete stop, the vehicle would jerk and not upshift properly. The contact stated that no warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V628000 (Power Train, Electrical System) however, the VIN was not included. The vehicle was diagnosed and repaired. The manufacturer was informed of the failure. The manufacturer agreed to cover 75% of the costs of the repair. The failure mileage was approximately 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428118August 6, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Hyundai Tucson door latch failure. Unable to open rear passenger door from the inside or the outside. If I were to be involved in an accident with passengers in the vehicle there would be no way for the passengers to exit the vehicle, which could result in someone dying. This vehicle has only 55,000 miles on it and Hyundai is aware that this is an issue on their vehicles but is failing to address it. Would like Hyundai to address this issue before it does result in a fatality.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427896August 5, 2021
STRUCTURE:BODY
Brakes feel like ABS is always on. Feel unsafe to drive. Was told by Hyundai dealer that I need a new Steering Column and no explanation on how something like this can just break. Less than 60K miles when this issue started with brakes. I'm the first and only owner of this vehicle. The other safety issue is the doors not opening. 3 out of 4 doors have problems opening from inside and outside. This forum explains exactly what is happening to my doors. https://www.hyundai-forums.com/threads/rear-passenger-door-wont-open.603329/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427953August 5, 2021
ENGINE
At 40,000 miles with no warning engine stalled while driving Upon inspection by dealership Bore Scope Scarring on all cyl walls predominate on 1 and 2 rf suspects lower engine issue Oil change records were provided
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427693August 4, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Rear Passenger and Driver door handles do not open from the outside OR the inside. I can hear the locks clicking but the handle just will not open the door from either side. Also, after unlocking my driver door handle, I have to pull it twice for it to open. This is a huge safety issue. I cannot have anyone ride in my backseat. It is essentially useless and it seems it is just a matter of time that my driver door handle go out also and I get stuck or cannot enter through my door. This is not normal wear and tear.. this is a malfunction and from what I have read is very widespread.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427751August 4, 2021
ENGINE
Dear all, I bought the 2022 Hyundai Tusan SUV on June 16th, 2021. Since then, the car engine has been turn off more than 20 times, causing problems that require restarting. When I stop at the traffic light while driving and start, the car will turn off and I have to take off my car key and wait in 30 seconds and turn on the car again. Nowadays, The brakes were not applied because the engine was turned off while driving. At that time, my driving speed was around 15mph because I exited from a HWY. I think the engine issue is occurred when the engine rpm is low. I took a video of the engine turn off issue. Thank you,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427583August 3, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Rear drivers side door latch is locked shut and will not open from the inside or outside. This is a safety issue because if someone is riding in the back seat and the vehicle was to start on fire or is in a crash and the person sitting there is unable to escape, due to the door being locked shut, they would die. I took the vehicle to the dealer and their solution was to replace the latch in the door. This door handle/latch has rarely been used and has been well taken care of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427649August 3, 2021
ELECTRICAL SYSTEM
Financed the vehicle in July of 2019. After about 6 months of having the vehicle the right back brake light stopped working. Light bulb, socket, and fuses were changed but theres still an issue. I also noticed that I was having a problem with acceleration. Just recently I was on the highway on my way to work, as I was trying to accelerate my speed was going down, my vehicle basically wouldn't move. It started making this awful loud almost whistling sound. I thought I was going to die. I havent used my vehicle since. The vehicle also still has the same inspection sticker on it from the dealership. I have been unable to pass state inspection due to these ongoing issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427652August 3, 2021
UNKNOWN OR OTHER
I not only have a recall on my vehicle but I also have a serious problem with acceleration. On multiple occasions I've almost gotten into accident due to my vehicle accelerating at a very low speed or not accelerating at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427462August 2, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Hyundai Tucson. The passenger’s side rear door lock failed to unlock from inside or outside the vehicle. The contact stated that the door remained locked. The contact had spoken with the dealer however, an appointment was not yet scheduled. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427339August 1, 2021
POWER TRAIN, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
My transmission gears shift keeps on sticking in the park position and also I’ve been having to replace my left side parking lights I believe it’s an electric problem or fuse and the dealership seems to can’t fixed this issue with my vehicle each time I take it there
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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