Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11433106September 15, 2021
STRUCTURE:BODY
The lock actuator on the driver's side door failed. The door cannot be opened, even when the car is unlocked. This creates a hazard if one is required to exit the vehicle in an emergency. There have been numerous owners reporting the same issue on different door in the 2016 Tucson.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433107September 15, 2021
POWER TRAIN
The transmission will fail to deliver power to the wheels when starting from a stop. You will hit the gas and nothing will happen for a beat, before kicking in suddenly. this creates a safety issue, especially when turning left, as it can leave you stranded in front of traffic. Multiple Tucson owners have reported the same issue with their transmisison.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433108September 15, 2021
SERVICE BRAKES
The ABS and Master Cylinder both had a pressure leak which caused the brakes to not engage. The sensor light also never activated to indicate a problem. While driving down the road my brakes would not engage unless I began to pump them, and even then they were unpredictable. We do not currently have the old parts as it was disposed of by the mechanic we went to. The independent mechanic was able to replicate the problem when the car was at a standstill in the shop. It was not inspected by anyone but the independent mechanic. There was no warning prior to this issue occurring. It started out small and I reported it to my mechanic but they could not replicate it. However within a time frame of 3 weeks, it was very severe and deemed unsafe to drive. P
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433124September 15, 2021
ENGINE
My car Tucson is 2015 model. Since early 2018, RPM has risen while driving, cars have been shaken, and engine check lights have continued to come in. When I went to the car repair shop and checked, my car said it was an engine piston defect. And engine oil also disappears 500 to 1,000 miles after replenishment. So I have to make up for it regularly. I'm very nervous about the car, so I have to turn on the engine before departure and leave after 5 minutes, and I have a lot of inconvenience due to this and that problems. I want to know more about what my car is like and I desperately need your help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433053September 15, 2021
STRUCTURE:BODY
Both front doors no longer open from outside. Started off as intermittent and has gotten progressively worse sometimes I cant get them to open from inside either. This is a huge safety problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432770September 13, 2021
POWER TRAIN
The transmission on this vehicle has always functioned erratically. There has been a recall on the transmission control module. On June 12th, as I was driving the vehicle in traffic, I heard an odd clanking noise and felt a loss of power. I was driving up a hill with traffic behind me. The car stalled for several seconds, and I was unable to make it move. It then reengaged and lurched forward. It drove normally for several seconds and then did the same thing two more times, all while climbing this hill with traffic behind me. I was able to make it to a friend's house close by, but when I went to leave, it turned out that the transmission was non-functional. I was unable to put the car in reverse, or move it in any direction. It had to be towed to a Hyundai dealer and a new transmission installed. The vehicle had 81K on it when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432842September 13, 2021
UNKNOWN OR OTHER
I bought this car as a certified pre-owned vehicle 5 weeks before this incident occured... While driving on a highway with a full load in the trunk, several warning lights progressively came on: traction control, downhill assist, oil and emergency brake. I continued to my destination (airport parking garage) as there was nowhere safe to pull off. As I approached the airport, an additional large red triangle illuminated in the center of the dashboard saying "check ----" (4 letters, I don't remember what they were). I stopped to get my parking ticket, and the car rolled backward as I tried to begin moving. I gunned the engine, and was able to get to a parking spot, but felt the car had very little power. On my return approximately 36 hours later the oil light was still on; so it was towed to the nearest Hyundai dealer. The tow truck driver commented on it having low power as he tried to drive it onto the tow truck ramp. This Hyundai dealer was unable to find anything wrong. I drove it to the dealer from whom I had bought the car; they tried to recreate the situation where this occurred, and said they were unable to do so. I am concerned as this problem has not been diagnosed or repaired, and did cause a partial loss of power, which could have caused an accident. My dealer has traded me out of this vehicle into another car, as I no longer felt safe in this one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432630September 12, 2021
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? Engine failure while operating vehicle How was your safety or the safety of others put at risk? My wife, 2 children and myself were on a busy interstate and immediately lost all power from the engine, unable to accelerate. Had to navigate other vehicles to reach the shoulder where we were stranded for at least an hour. Has the problem been reproduced or confirmed by a dealer or independent service center? The independent service center immediately cited well known issues with this specific 2.4L engine and recommended we go to the dealer. Awaiting the dealers feedback at this time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not at this time Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No; the vehicle was well maintained. The oil/fluid levels were appropriate before the start of the trip. No warning lamps or the like were present prior to the incident. No symptoms evident prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432452September 10, 2021
POWER TRAIN
Vehicle has judder at slow speeds or hesitation in shifting gears. Has almost stalled while making a left turn at intersection into oncoming traffic or accelerating after stop sign . Dealer updated TCU ECM software, problem got worse. Appears to be a dual clutch transmission defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432531September 10, 2021
UNKNOWN OR OTHER
The front driver door handle on the outside is not opening! I have to pull on it about 25 times for it to open. This is a safety issue because I cannot get in or out of my car. This is very unsafe and the manufacturer is quoting me over 200$ to fix this commonly known issue!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432538September 10, 2021
ENGINE
Before even reaching 3,000 miles, the engine in this brand new vehicle overheated in very normal driving conditions (under 80 mph on straight, flat interstate in 60-70 degree sunny weather). The dealership technician determined that the engine overheated and the water pump was severely damaged due to the compressor bolts not being tightened correctly during the manufacturing process at the factory.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432343September 9, 2021
STRUCTURE:BODY
Both back doors fail to open from the inside or outside and the front doors are starting to fail as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432211September 8, 2021
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 40 MPH, the vehicle lost motive power with the check engine warning light illuminated. The contact pulled over and had the vehicle towed to a local dealer. the vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431958September 7, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
We have had 3 doors malfunction to the point where they can't be opened (even from the inside) and need to be repaired. This is a safety issue because it could prevent safe exit from the car in the event of an accident. This is a commonly reported issue with 2016 Tucsons and should be the subject of a recall. For more information see here: https://www.hyundai-forums.com/threads/rear-passenger-door-wont-open.603329/page-4
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431821September 5, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Very common problem in the 2016 Hyundai Tucson that is a safety hazard. The locking mechanism becomes unresponsive and the doors can only be unlocked from within. The driver door in this vehicle specifically can no longer be unlocked from the outside. In case of an emergency situation the driver would ne be able to be pulled by opening the door, the window must be broken or someone else must enter the vehicle to unlock the driver side door from within, assuming the doors are unlocked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431633September 3, 2021
ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 35 MPH, the TPMS warning light illuminated. The contact was able to drive to her destination. The contact stated that currently there were multiple warning lights illuminated. The contact was unable to start the vehicle or shift out of the park. The contact took the vehicle to the local dealer who was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431537September 2, 2021
UNKNOWN OR OTHER
Three months ago my driver's side window stuck in the up position, the next time I drove it worked fine but the time after that it stuck again. The window lock is not on, it is now permanently stuck in the up position and will not go down. One month ago my passenger side rear door stuck in the closed position. No attempt to lock and unlock worked to release it and the child safety lock is not on. It seems the handle is not engaging. These issues are not covered under warranty or by recall. I think both these issues are safety hazards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431319September 1, 2021
UNKNOWN OR OTHER
The contact owns a 2020 Hyundai Tucson. The contact stated that while driving approximately 65 mph, the instrument dashboard display suddenly blacked out and the steering wheel malfunctioned causing the driver to lose control of the vehicle and crash down an embankment into a tree. The contact mentioned that when she attempts to exit because the vehicle was on the edge of an embankment when she exits the vehicle she fell into a tree then climbed up to the roadway where she was found unconscious. During the incident, the driver sustained a fractured left shoulder and head trauma. The contact currently was being seen by a Neurologist for her head trauma. A police report was taken at the scene and the vehicle was towed away. It took over an hour for the vehicle to be retrieved from the embankment. The cause of the failure was not determined. Prior to the crash, the vehicle had been serviced on multiple occasions for exhibiting a loss of power and hesitation to accelerate. The vehicle was taken to the local dealer who replaced the transmission and reprogrammed the computer software but the failures continued to occur. The manufacturer was notified of the failures. The failure mileage was 38,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11431151August 31, 2021
STRUCTURE:BODY
The latch mechanism in all doors is malfunctioning. The rear doors do not open at all and the front drivers side door only opens sometimes. This is a known defect in the design of the Hyundai Tuscon door latch mechanism. This is a safety issue because the doors are inoperable, possibly trapping a person in a vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431189August 31, 2021
ENGINE
Daughter was driving up a mountain pass. Suddenly engine emitted a puff of smoke and she pulled over. Car failed to start after. Noticed oil all over ground. Towed 100 miles over pass into Denver. Mechanic said it was engine failure with a hole blown in the engine. Mileage was only 90K. Well maintained. Insurance wouldn't cover and mechanic advised not to fix because it would require a complete engine overhaul for $6000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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