Hyundai Santa Fe Complaints
8,019 consumer complaints on file.
- #10659951November 21, 2014ELECTRICAL SYSTEM
MY WIFE TRIED TO PUT CAR IN REVERSE TO AVOID ACCIDENT BUT COULD NOT BECAUSE OF FAILURE OF PART STOP LAMP SWITCH. SHE COLLIDED DUE TO THIS FAILURE. HYUNDAI HAS A RECALL ON MANY VEHICLES INCLUDING THIS MODEL BUT NOT THIS MANUFACTURING DATE. THEY ARE NOT INCLUDING ALL THE VEHICLES THAT HAVE THIS DEFECTIVE PART. THIS COULD CAUSE ACCIDENTS OR DEATHS DUE TO THIS. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10660134November 21, 2014STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION), THE STEERING WHEEL WAS DIFFICULT TO TURN AND EXCESSIVE FORCE WAS REQUIRED. THE CONTACT ALSO MENTIONED THAT THE SUSPENSION WAS UNSTABLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE VEHICLE WAS ALIGNED AND ALL FOUR TIRES WERE REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE UNDERBODY, THE FRONT STRUT FRAME AND THE COILS SPRINGS RUSTED WHICH NEEDED TO BE REPAIRED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION) AND PENDING REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10660136November 21, 2014ELECTRICAL SYSTEM
WAS MAKING LEFT HAND TURN, CAR JUST DIED, NO WARNING AND NO LIGHTS CAME ON. COASTED TO STOP AND CAR STARTED RIGHT UP[. ANOTHER TIME LEAVING PARKING LOT CAR STARTED WAS RUNING FINE THEN LOST SPEED, COULDN'T GO OVER 25 MPH TOOK CAR TO HYUNDAI SHOP AND THEY CKECK CAR AND THEY DID ALL THE CHECKS AND REPAIRS AND SAID CAR SHOULD BE OK. TICKET #[XXX]. ALSO CALLED HYUNDAI COMPANY AND REPORTED THE INCIDENT TO THEM,, CASE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10659714November 20, 2014AIR BAGS, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
AIR BAG LIGHT CAME ON AND WILL NOT GO OFF. ALSO, YESTERDAY MY CHECK ENGINE LIGHT CAME ON AND THE FUEL GAUGE STOPPED READING MY FUEL LEVEL. I HAVE 90,100 MILES ON THE VEHICLE TODAY. SINCE I PURCHASED THE VEHICLE, MY HEADLIGHTS ARE VERY DIM. I AM NOT SURE IF THIS WAS EVER A CONCERN FOR OTHER MODELS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10659824November 20, 2014AIR BAGS
THIS VEHICLE WAS INVOLVED IN A RECALL, HYUNDAI STATES THERE IS NOTHING WRONG WITH AIRBAGS, AFTER SUCCESSFULLY PROVING THE PASSENGER SIDE AIRBAGS WERE FAULTY AS DEFINED BY THE BBB, I WAS OFFERED $800 FORT CAR THAT BLUE BOOKS AROUND 10-12K. SINCE THE LAW FIRM IN CHARGE OF THE CLASS ACTION ONLY PROVIDED FOR THEMSELVES, THERE WERE NO FURTHER STEPS I COULD TAKE. OCTOBER ACCIDENT CAR WAS HIT BY ANOTHER VEHICLE AT A HIGH RATE OF SPEED HEAD ON AND THE DRIVERS SIDE AIRBAGS DID NOT DEPLOY. THERE IS SOMETHING SERIOUSLY STRONG WITH THIS CAR. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10659498November 19, 2014AIR BAGS
AIR BAG/OCS LIGHT CONTINUOUSLY DISPLAYS ON CONTROL PANEL.VIN NUMBER FOR THIS MODEL DOES NOT APPEAR UNDER 2005 NHTSA AIRBAG RECALL NUMBER 05V450000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10659599November 19, 2014VISIBILITY/WIPER
DRIVERS SIDE VISOR CAME DOWN IN HEAVY TRAFFIC THUS BLOCKING THE VIEW OF THE ROADWAY. VISOR ULTIMATELY FELL COMPLETELY OFF WITH ONLY WIRES DANGLING. A CRASH WAS BARELY AVOIDED HAD IT NOT BEEN ACCOMPLISHED BY A YOUNG EXPERIENCED FEMALE DRIVER. WITHIN 30 MINUTES THE PASSENGER SIDE VISOR DID THE SAME ALTHOUGH IT HELD ON BY THE WIRES. THIS OCCURRED WITH A PASSENGER OCCUPYING THE SEAT. THIS SITUATION IN FRONT OF THE DRIVER NEARLY CAUSED A PILEUP ON THE BUSIEST STRETCH OF FREEWAY IN RENO NEVADA KNOW AS THE SPAGHETTI BOWL. ACCORDING TO OTHER OWNERS OF THE SAME TYPE VEHICLE THEY HAVE ENCOUNTERED A SIMILAR SITUATION. HYUNDAI AND THE DEALERSHIPS SHOULD BE HELD ACCOUNTABLE AND LIBEL FOR ANY SUCH CAUSES OF PAST, PRESENT OR FUTURE INCIDENTS AND AN IMMEDIATE RECALL ISSUED BEFORE ANY FURTHER LOSS OF PROPERTY OR LIFE. DOCUMENTATION ON THE INTERNET CONFIRM THAT DEALERSHIPS AND MANUFACTURE ARE AWARE. REPAIR SHOULD BE MADE AT THE MANUFACTURERS EXPENSE AS THIS IS A DEFECT IN WORKMANSHIP AND PRODUCT. AT LEAST, AN ANNOUNCEMENT TO THE PUBLIC SHOULD BE MADE REGARDING THIS EXTREME HAZARD TO THE DRIVER AND OTHER MOTORISTS. THIS COMPLAINT HAS BEEN DOCUMENTED 11/20/14. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10659314November 19, 2014AIR BAGS, STRUCTURE:BODY
I WAS COMING UP TO A STOP SIGN,DRIVER ON CROSS STREET CUT TURN REAL TIGHT DOING ABOUT 35 OR 40 MILES AN HOUR AND HIT MY CAR HEADON. MY STEERING WHEEL AIR BAG DEPLOYED DEFLATED I WENT OVER THE STEERING WHEEL AND CRACKED MY WINDSHIELD WITH MY HEAD. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10659420November 19, 2014FUEL/PROPULSION SYSTEM
FUEL GAUGE DOES NOT READ ACCURATELY. IT DOESN'T MATTER IF THE GAS TANK IS FULL, THE GAUGE WILL SHOW ANYWHERE BETWEEN EMPTY AND FULL AT INTERMITTENT TIMES. WHILE THE VEHICLE FUNCTIONS FINE, THE FUEL GAUGE DEFECT CAUSES THE CHECK ENGINE TO TURN ON AND THEREFORE REQUIRES A $1000 REPAIR TO PASS PA STATE INSPECTIONS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10658832November 18, 2014FUEL/PROPULSION SYSTEM
GAS GAUGE STARTED READING EMPTY WITH INDICATOR LIGHT GOING ON. I FUELED UP THE DAY BEFORE, SO I KNEW THIS WASN'T POSSIBLE. THE GAS GAUGE READ PROPERLY AFTER TURNING OFF THE CAR AND STARTING BACK UP. I HAVE WATCHED THE GAS GAUGE FLUCTUATE WHILE DRIVING. AS OF SATURDAY, THE CHECK ENGINE LIGHT HAS BEEN COMING ON. CHECK ENGINE LIGHT TURNS OFF WHEN GAS GAUGE STATES EMPTY WITH INDICATOR LIGHT ILLUMINATED. I HAD A SOFTWARE UPDATE PERFORMED IN EARLY OCTOBER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10658848November 18, 2014STEERING, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS AND MAKING A RIGHT TURN, A SQUEALING NOISE EMITTED FROM UNDERNEATH THE VEHICLE. ALSO, THE VEHICLE LUNGED FORWARD WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DISCOVERED THAT THE STEERING SHAFT WAS BENT AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE SQUEALING SOUND CONTINUED TO OCCUR. IN ADDITION, THE FAILURE CAUSED THE FRONT PASSENGER SIDE TIRE TO DEFLATE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10659018November 18, 2014FUEL/PROPULSION SYSTEM
THE FUEL GAUGE NO LONGER READS PROPERLY. THE CHECK ENGINE LIGHT IS ON AND THE CODE IS PO464 WHICH INDICATES A PROBLEM WITH THE FUEL SENSOR. THERE ARE SO MANY OWNERS WITH THE SAME PROBLEM WHY IS THERE NOT A RECALL ON THIS?? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10658638November 17, 2014STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FRAME WAS COMPLETELY CORRODED AND CAUSED DAMAGE TO THE FRONT TIRES. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10655303November 16, 2014VISIBILITY
THE PASSENGER SIDE SUN VISOR SUDDENLY DISLODGED FROM ITS PIVOT POINT AND FELL TO THE DASHBOARD. I HAD IT REPAIRED AT THAT TIME. LAST WEEK (11/07/2014) THE EXACT SAME THING HAPPENED TO THE DRIVER'S SIDE SUN VISOR. I WAS TRAVELLING AT 65 MPH ON THE HIGHWAY AND IT COLLAPSED IN FRONT OF ME COMPLETELY BLOCKING MY VISION. I NEARLY DROVE OFF THE HIGHWAY SINCE I COULD NOT SEE. IT SEEMS TO ME THAT THIS PART MUST BE DEFECTIVE BUT THE DEALER TELLS ME AS FAR AS HE KNOWS I'M THE ONLY CUSTOMER WHO HAS EXPERIENCED THIS PROBLEM. I'VE HEARD THAT THE SAME YEAR HYUNDAI SONATA HAS BEEN RECALLED FOR A SIMILAR PROBLEM, AND I DON'T KNOW WHY THE SANTA FE HAS NOT BEEN INCLUDED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10655245November 16, 2014VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
ABOUT 4 PM ON OCT 6, 2014, I WAS DRIVING SOUTH ON ROUTE 101S TOWARD YARMOUTH, NOVA SCOTIA, CANADA AT MILE MARKER 16. IT IS A 2 LANE RESTRICTED ACCESS HIGHWAY. THERE WERE 2 PEOPLE IN THE FRONT SEATS, ONE PERSON IN THE MIDDLE ROW, PASSENGER SIDE. THE DAY WAS PARTLY SUNNY, MID 60S, LITTLE WIND. MY SUNROOF WAS TILTED OPEN AND THE LINER WAS OPEN HALFWAY TO EXPOSE THE SUN ROOF OPENING. THE SPEED LIMIT ON THE ROAD WAS 100KM/HR, AND THAT WAS MY SPEED. A TRACTOR TRAILER PASSED ME GOING THE OPPOSITE DIRECTION, PROBABLY AT 100 KM/HR OR A LITTLE MORE. JUST AS THE TRUCK DISAPPEARED IN MY BLIND SPOT THERE WAS A HUGE EXPLOSION. IT SOUNDED LIKE A CANON WENT OFF JUST ABOVE ME. I LOOKED UP AND SAW A HUGE HOLE IN THE SUNROOF AND THERE WAS GLASS ALL OVER ME, MY PASSENGERS, AND THE INSIDE OF THE CAR. I IMMEDIATELY SLOWED DOWN AND PULLED OFF TO THE SIDE OF THE ROAD WHEN IT WAS SAFE. I DID NOT HEAR ANYTHING HIT THE CAR, NOR DID WE AND 3 ROYAL CANADIAN MOUNTED POLICE FIND ANY SIGN OF ANYTHING THAT COULD HAVE CAUSED THE DAMAGE AFTER SEARCHING BOTH INSIDE THE CAR AND ALONG THE ROADWAY. ABOUT 60 PERCENT OF THE SUN ROOF WAS GONE, SHATTERED INTO BITS THROUGHOUT THE FRONT, MIDDLE AND EVEN SOME INTO THE BACK OF THE CAR. THE OUTSIDE PART OF THE SUN ROOF THAT WAS STILL ATTACHED WAS ALSO ENTIRELY SHATTERED. I PROCEEDED DIRECTLY TO A HYUNDAI DEALER WHO TOOK PICTURES TO DOCUMENT THE DAMAGE. A WARRANTY REPAIR WAS AUTHORIZED. AFTER INSPECTION AND CLEANING, THE SUN ROOF AND LINER OPERATED CORRECTLY, WITH DAMAGE LIMITED TO THE GLASS PORTION OF THE SUNROOF. NO OTHER ROOF DAMAGE WAS NOTED. MY CONCERNS ARE THAT EVEN THOUGH THIS HAS BEEN REPLACED, COULDN'T IT HAPPEN AGAIN? WHAT IS BEING DONE TO INVESTIGATE AND SOLVE THIS PROBLEM THAT RUNS ACROSS SEVERAL YEARS, MANY MAKES AND MODELS OF CARS? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10655244November 16, 2014VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
ABOUT 4 PM ON OCT 6, 2014, I WAS DRIVING SOUTH ON ROUTE 101S TOWARD YARMOUTH, NOVA SCOTIA, CANADA AT MILE MARKER 16. IT IS A 2 LANE RESTRICTED ACCESS HIGHWAY. THERE WERE 2 PEOPLE IN THE FRONT SEATS, ONE PERSON IN THE MIDDLE ROW, PASSENGER SIDE. THE DAY WAS PARTLY SUNNY, MID 60S, LITTLE WIND. MY SUNROOF WAS TILTED OPEN AND THE LINER WAS OPEN HALFWAY TO EXPOSE THE SUN ROOF OPENING. THE SPEED LIMIT ON THE ROAD WAS 100KM/HR, AND THAT WAS MY SPEED. A TRACTOR TRAILER PASSED ME GOING THE OPPOSITE DIRECTION, PROBABLY AT 100 KM/HR OR A LITTLE MORE. JUST AS THE TRUCK DISAPPEARED IN MY BLIND SPOT THERE WAS A HUGE EXPLOSION. IT SOUNDED LIKE A CANON WENT OFF JUST ABOVE ME. I LOOKED UP AND SAW A HUGE HOLE IN THE SUNROOF AND THERE WAS GLASS ALL OVER ME, MY PASSENGERS, AND THE INSIDE OF THE CAR. I IMMEDIATELY SLOWED DOWN AND PULLED OFF TO THE SIDE OF THE ROAD WHEN IT WAS SAFE. I DID NOT HEAR ANYTHING HIT THE CAR, NOR DID WE AND 3 ROYAL CANADIAN MOUNTED POLICE FIND ANY SIGN OF ANYTHING THAT COULD HAVE CAUSED THE DAMAGE AFTER SEARCHING BOTH INSIDE THE CAR AND ALONG THE ROADWAY. ABOUT 60 PERCENT OF THE SUN ROOF WAS GONE, SHATTERED INTO BITS THROUGHOUT THE FRONT, MIDDLE AND EVEN SOME INTO THE BACK OF THE CAR. THE OUTSIDE PART OF THE SUN ROOF THAT WAS STILL ATTACHED WAS ALSO ENTIRELY SHATTERED. I PROCEEDED DIRECTLY TO A HYUNDAI DEALER WHO TOOK PICTURES TO DOCUMENT THE DAMAGE. A WARRANTY REPAIR WAS AUTHORIZED. AFTER INSPECTION AND CLEANING, THE SUN ROOF AND LINER OPERATED CORRECTLY, WITH DAMAGE LIMITED TO THE GLASS PORTION OF THE SUNROOF. NO OTHER ROOF DAMAGE WAS NOTED. MY CONCERNS ARE THAT EVEN THOUGH THIS HAS BEEN REPLACED, COULDN'T IT HAPPEN AGAIN? WHAT IS BEING DONE TO INVESTIGATE AND SOLVE THIS PROBLEM THAT RUNS ACROSS SEVERAL YEARS, MANY MAKES AND MODELS OF CARS? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10655182November 15, 2014ELECTRICAL SYSTEM
EXACTLY AS PER HYUNDAI RECALL #121, THE VALVE COVER GASKET LEAKED OIL ONTO THE ALTERNATOR AND DESTROYED THE ALTERNATOR: BUT HYUNDAI DEALER IS TELLING ME MY AUTO IS NOT COVERED IN THE RECALL. THIS DOES NOT SEEM FAIR OR RIGHT TO ME. PLEASE HELP! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10654991November 14, 2014FUEL/PROPULSION SYSTEM
THE FUEL GAUGE NO LONGER READS PROPERLY. THE CHECK ENGINE LIGHT IS ON AND THE CODE IS PO464 WHICH INDICATES A PROBLEM WITH THE FUEL SENSOR. ESTIMATED COST TO REPAIR IS OVER $800 FROM THE HYUNDAI SERVICE DEPARTMENT. CONSIDERING THE NUMBER OF FAILURES OF THE FUEL INDICATING SYSTEM ON HYUNDAI SANTA FE VEHICLES, WHY HAS THERE BEEN NO RECALL? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10655126November 14, 2014FUEL/PROPULSION SYSTEM
THE GAS GAUGE IS NOT WORKING PROPERLY AND IT SEEMS TO BE DUE TO THE FUEL SENSOR. IT CONSTANTLY FLUCTUATES UP AND DOWN. IT CAUSES THE CHECK ENGINE LIGHT TO BE ON CONSISTENTLY. THIS SEEMS TO BE SOMETHING THAT A LOT OF HYUNDAI CUSTOMERS ARE DEALING WITH PER WEBSITES THAT I HAVE READ. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10654681November 13, 2014VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
THE CAR ACCELERATED WHILE BRAKE PEDAL WAS BEING DEPRESSED AND WOULD NOT STOP ACCELERATING. CAR HAD TO BE THROWN INTO NEUTRAL AND KEY TURNED OFF. ALL FOUR BRAKES WERE BURNT UP. THANKFULLY NO ONE WAS INJURED NOR WAS THERE A CRASH. THE REPAIR SHOP COULD NOT FIND ANY ISSUE ON THEIR DIAGNOSTIC MACHINE OTHER THAN THE RPM'S RISING EVEN THOUGH BRAKE WAS BEING APPLIED. SO THEY KNOW IT HAPPENED BUT JUST DON'T KNOW WHY. CALLED HYUNDAI TO DOCUMENT THIS AND THEIR ONLY RESPONSE WAS THERE WAS NO RECALL AND I SHOULD TAKE IT TO A HYUNDAI DEALER FOR DIAGNOSTIC STUDY. SURE - SPEND MORE MONEY WITH HYUNDAI FOR THEM TO TELL ME NOTHING. THIS PROBLEM NEEDS TO BE ADDRESSED PRIOR TO THE LOSS OF 30+ LIVES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0