Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10654758November 13, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THERE WAS A STRONG VIBRATION COMING FROM THE FRONT BRAKES. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS WHERE IT WAS REPAIRED BUT THE FAILURE RECURRED. THE REPAIR SPECIFICS WERE NOT AVAILABLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V131000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 12/22/14*LJ THE CONSUMER STATED THE VEHICLE HAS HAD A PULSATING SENSATION FROM THE BRAKES. THE VEHICLE WOULD TAKE LONGER TO STOP AND THERE WOULD BE VIBRATION IN THE STEERING WHEEL. THE CONSUMER WAS INFORMED THERE WAS THE VEHICLE WAS NOT INCLUDED IN THE RECALL FOR THE BRAKES. THE CONSUMER NEARLY HAD AN ACCIDENT WITH A SEMI TRUCK DUE TO THE FAILURE. UPDATED 05/26/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654438November 12, 2014
FUEL/PROPULSION SYSTEM
THE GAS GAUGE ON OUR SANTA FE STOPPED WORKING RIGHT AFTER FILLING THE TANK TO FULL. AFTER DRIVING FOR ABOUT 50 MILES OR SO, THE GAUGE WILL SLOWLY RISE TO ABOUT 3/4 FULL BUT WILL DROP BACK DOWN IF THE SUV SITS IN IDLE FOR ANY TIME LONGER THAN 3 MINUTES. IT WILL ALSO FLUCTUATE GREATLY AFTER IT HITS 1/2 A TANK OF GAS. FOR EXAMPLE, IT WILL GO FROM HAVING OVER 1/4 OF A TANK TO SHOWING NO GAS AND THE GAS LIGHT BEING ON AFTER ONE SHUT OFF AND RESTART. THE CHECK ENGINE LIGHT IS CONSISTENTLY ON IN OUR VEHICLE NOW AND I NEVER KNOW HOW MUCH GAS I TRULY HAVE IN MY SUV. IT NOW CAUSES ME TO QUESTION THE SAFETY AND RELIABILITY OF THE VEHICLE. WE HAVE LOVED OUR SANTA FE UP UNTIL THIS POINT AND ARE VERY DISAPPOINTED IN THE LARGE EXPENSE TO HAVE IT FIXED WHEN IT SEEMS TO BE TREND IN THE SANTA FE'S THAT WERE MADE AROUND THE TIME OF OURS. THIS IS NOW THE SECOND ISSUE THAT WE HAVE HAD WITH THE HYUNDAI BRAND RELATED TO A FAULTY PART THAT CAUSES AN EXPENSIVE FIX. AS A MOTHER OF A YOUNG CHILD AND CURRENTLY EXPECTING OUR SECOND CHILD, I AM NOW RECONSIDERING STICKING WITH THE HYUNDAI BRAND FOR FUTURE FAMILY VEHICLES. HYUNDAI NEEDS TO MAKE THIS RIGHT OR IT WILL CERTAINLY CAUSE FAMILIES LIKE MINE TO BUY ANOTHER BRAND GOING FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654484November 12, 2014
SUSPENSION
I WAS COMING HOME FROM THE STORE AND HAD JUST TURNED INTO MY DRIVEWAY WHEN MY CAR SUDDENLY VEERED TO THE RIGHT AND STOPPED. I HEARD A LOUD NOISE AND THE ENTIRE SIDE OF MY CAR COLLAPSED ON THE RIGHT SIDE. SOMETHING WAS STICKING INTO THE TIRE. I HAD TO HAVE IT TOWED TO THE DEALERS AND REPAIRED. IT COST US OVER $500. IT WAS STILL UNDER THE DEALERS WARRANTY, BUT WAS NOT COVERED. WE FEEL WE SHOULD BE REIMBURSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654542November 12, 2014
STEERING
STEERING ISSUE ON HYUNDAI SANTA FE 2014. VEHICLE WANDERS BACK AND FORTH ACROSS DRIVING LANE AT SPEEDS OVER 45 MPH. IT IS IMPOSSIBLE TO HOLD THE VEHICLE ON A STRAIGHT LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654599November 12, 2014
SUSPENSION
TOOK MY HYUNDAI SANTA FE IN FOR THE RECALL ON THE SPRING ISSUE. AFTER RETURNING HOME AND LOOKING AT THE WORK ORDER THAT LISTED THEIR ACTIVITY AS INSTALLING A ?FRONT SPRING PROTECTOR INSTALLATION,? I CALLED THEIR NATIONAL CONSUMER HELP NUMBER AND ASKED ABOUT THE PARAMETERS USED IN EVALUATING THE REPAIR DECISION. HER ANSWER WAS: THE DEALER WILL INSPECT AND DO EITHER A SPRING REPLACEMENT IF SEVER DAMAGE IS FOUND OR INSTALL A FRONT SPRING PROTECTION KIT AND SPRAY APPLICATION (OF SOMETHING) IF MODERATE DAMAGE IS FOUND. I QUESTIONED THE PARAMETERS FOR LEADING TO A DECISION, THE FIRST PERSON I TALKED TO SAID IT WAS THE DEALERS RESPONSIBILITY. I RESPONDED BY ASKING FOR A SUPERVISOR, AFTER TRANSFER SHE REPEATED THE PREVIOUS ANSWER. I HAVE BEEN INVOLVED IN MANY STRUCTURAL EVALUATIONS OF RUSTY STRUCTURAL ELEMENTS. ONE CANNOT JUST EYEBALL A SITUATION LIKE THIS, THERE ARE PARAMETERS FOR THE REPAIR OR REPLACEMENT. I FOUND THE SUPERVISORS ANSWER, THAT SHE COULD NOT DIRECT ME TO A CORPORATE ENGINEERING OFFICE FOR SPECIFIC DESIGN PARAMETERS AND THAT THE DEALERS WOULD BE MAKING THE DECISIONS WAS QUESTIONABLE AT BEST IN TERMS OF THEIR ANSWER, WITH NO DEFINED EVALUATIVE CRITERIA AND THEIR RELIABILITY ON THE DEALERS TO MAKE A SAFETY CHOICE OVER A ECONOMIC ONE. THE RECALL WAS FROM HYUNDAI NOT THE DEALER I PURCHASED FROM. THERE WERE TWO OTHER INSTANCES RELATING TO RUST ON THIS CAR, THE CAR NEEDED TO HAVE ITS FUEL TANK REPLACED A FEW YEARS AGO BECAUSE IT WAS RUSTING AND LEAKING GASOLINE, I HAVE THE EXTENDED BUMPER TO BUMPER 100,000 MILE WARRANTY. LITTLE DID THAT HELP, THEY CLAIMED IT WAS NOT COVERED (WHAT DOES BUMPER TO BUMPER MEAN) AND DENIED COVERAGE. A SEPARATE ISSUE OCCURRED WHEN THE CAR DIED ABOUT 100 YARDS FROM MY SERVICE GARAGE, PUSHED IT IN, THEY FOUND A CORRODED WIRE (WHAT EVER) AND REPLACED IT. WHEN I CALLED FOR REIMBURSEMENT, THEY DENIED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654257November 11, 2014
FUEL/PROPULSION SYSTEM
ENGINE AND FUEL WARNING LIGHTS COME ON AND OFF SPORADICALLY, AND THE GAS GAUGE SHOWS THE TANK IS EMPTY EVEN AFTER WE FILLED IT. THIS HAPPENS REGARDLESS OF THE AMOUNT OF FUEL IN THE GAS TANK, AND IT MAKES IT IMPOSSIBLE TO KNOW THE ACTUAL AMOUNT OF GASOLINE IN THE VEHICLE. WE BROUGHT IT TO THE DEALER TODAY AND WAS TOLD THE 2 FUEL SENSORS NEED TO BE REPLACED AT A COST OF $600. WHEN WE PURCHASED THE VEHICLE NEW WE ALSO PURCHASED A MAINTENANCE PROGRAM, BUT, OF COURSE, THE FUEL SENSORS ARE EXCLUDED FROM COVERAGE. UPON DOING ONLINE RESEARCH WE LEARNED THERE ARE MANY OTHERS WHO ARE EXPERIENCING THIS SAME PROBLEM. WE FEEL THAT BECAUSE THIS HAS HAPPENED TO OTHER HYUNDAI OWNERS IT MAY BE A PROBLEM THAT HYUNDAI NEEDS TO REPAIR AT NO COST TO THE OWNERS OF THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654282November 11, 2014
ENGINE
DRIVING DOWN THE STREET AND WITHOUT WARNING THE CAR JUST DIED. I DIDN'T KNOW WHAT WAS GOING ON AS NO LIGHTS APPEARED BUT THE STEERING WAS VERY DIFFICULT AND I REALIZED THE CAR JUST STOPPED RUNNING FOR NO REASON. IT WAS VERY ALARMING SINCE I WAS IN THE MIDDLE OF THE ROAD DRIVING. NOT STOPPED OR TURNING. LUCKILY THERE WERE NO CARS BEHIND ME BUT HAD I BEEN ON A BUSIER ROAD OR GOING AT A HIGHER SPEED, IT COULD HAVE BEEN EXTREMELY DANGEROUS AND EVEN MORE SO FOR AN INEXPERIENCED DRIVER. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS CAR NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654178November 11, 2014
FUEL/PROPULSION SYSTEM
LOW FUEL INDICATOR LIGHT COMES ON AND GAS GAUGE READS EMPTY AFTER RECENT FILL UP, THEN IT SLOWLY RISES TO FULL, INDICATOR LIGHT THEN GOES OUT AND CHECK ENGINE LIGHT COMES ON, ABOUT 20 MILES LATER CHECK ENGINE LIGHT GOES OUT AND GAS GAUGE RESPONDS CORRECTLY. THIS HAS HAPPENED SEVERAL TIMES, CURRENTLY CHECK ENGINE LIGHT IS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654195November 11, 2014
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
VEHICLE SLOWED WITHOUT WARNING ON FREEWAY AT FREEWAY SPEED, THEN WOULD NOT ACCELERATE. WENT TO IDLE MODE. BEFORE SLOWDOWN, HAD MILD SURGING AT SPEED. PROBLEM WAS DIAGNOSED AT TPS OR THROTTLE POSITION SENSOR. PROBLEM WITH SAME SENSOR REPORTED TO HYUNDAI DEALERSHIP PREVIOUS, DIAGNOSED AS LOOSE CONNECTION REPORTED FROM PERIODIC SURGING WHILE DRIVING. AFTER RECENT PROBLEM WITH ALTERNATOR, WHICH REQUIRED REPLACEMENT OF PART, WITHIN ONE WEEK, TPS PARTIALLY FAILED. FAILURE WAS NOT DIAGNOSED AS KIA DEALERSHIP (SISTER COMPANY TO HYUNDAI) WHEN UNDERWENT FIRST REPAIR. FAILURE REQUIRED HYUNDAI DEALERSHIP TO BE TOLD EXACT PROBLEM, WHEREBY THEY CONFIRMED DIAGNOSIS. PART REQUIRED REPLACEMENT WITH SOFTWARE UPDATES. PART PROBLEM LEADING TO FAILURE SHOULD HAVE BEEN ABLE TO BE DIAGNOSED UNDER FIRST ROUND OF TESTING, AND UNDER FIRST REPAIR A WEEK PRIOR. PARTS UNPREDICTABLE FAILURE IS BELIEVED TO PRESENT A SIGNIFICANT RISK WHILE VEHICLE IS OPERATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653805November 10, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V435000 (SUSPENSION). THE CONTACT INDICATED THAT THE DEALER AND THE MANUFACTURER EXPLAINED THAT A REMEDY FOR THE RECALL HAD NOT YET BEEN DETERMINED. THE CONTACT ALSO STATED THAT SIMILAR REPAIRS HAD BEEN PERFORMED ON THE VEHICLE IN 2009. THE MILEAGE ON THE VEHICLE AT THAT TIME WAS 62,635.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653824November 10, 2014
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
DRIVING ON HIGHWAY WHEN WITHOUT WARNING THE CLOSED SUNROOF BLEW OUT WITH A LARGE BANG. NO IMPACT WITH ANY OBJECT. DRIVER AND PASSENGER SHOWERED WITH BROKEN GLASS. CAR PURCHASED NEW ONLY TWO MONTHS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652255November 10, 2014
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2004 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO FRONT COIL SPRING RECALL. *SMD THE CONSUMER STATED SHE WAS DRIVING AT A SLOW SPEED, WHEN THE FRONT COIL SPRING FAILED AND THE VEHICLE IMMEDIATELY CAME TO STOP WITH THE COIL SPRING PUSHING AGAINST THE RIGHT TIRE . THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE DECEMBER 19, 2011 INCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653742November 9, 2014
FUEL/PROPULSION SYSTEM
FUEL LIGHT WAS ON. FILLED GAS TANK. FUEL LIGHT REMAINED ON AND FUEL GAGE DID NOT RISE TO FULL. CHECK ENGINE LIGHT CAME ON. AFTER DRIVING 20+ MILES THE FUEL GAGE ROSE BUT DROPS RAPIDLY. THE FUEL LIGHT WILL GO ON AND THE CHECK ENGINE LIGHT GOES ON AND OFF. HYUNDAI DEALER SAYS THEY KNOW IT IS AN ISSUE BUT NO RECALL HAS BEEN ISSUED. THE DANGER ARISES IF I FAIL TO RESET THE MILEAGE AND SHOULD RUN OUT OF GAS WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653464November 7, 2014
SERVICE BRAKES
THE BRAKES FAILED AS I WAS BACKING OUT OF MY DRIVEWAY. THIS VEHICLE WAS PURCHASED AND USED BY MY SON IN THE METRO NEW YORK - NEW JERSEY AREA. IT IS INVOLVED IN THE HYUNDAI RECALL CAMPAIGN #124 BECAUSE OF A CONCERN WITH CORROSION SINCE IT WAS OPERATED IN 'THE SALT BELT' FOR MANY YEARS. (I OBTAINED THE VEHICLE FROM HIM AND IT HAS BEEN IN FLORIDA FOR THE PAST FEW YEARS.) I BELIEVE THAT THE SAME CORROSION FROM ROAD SALT ATTACKED THE BRAKE LINES ON THE VEHICLE AND CAUSED THIS FAILURE. THIS COULD HAVE RESULTED IN SERIOUS INJURY OR DEATH HAD I BEEN ON THE HIGHWAY. THE AAA AUTOMOBILE CLUB DRIVER WHO PICKED UP THE VEHICLE FOR TRANSPORT TO MY SERVICE STATION NOTED THAT HE HAS REPEATEDLY SEEN THIS PROBLEM WITH THE SANTE FE MODEL. I BELIEVE THIS IS AN ISSUE THAT NHTSA SHOULD INVESTIGATE SO THAT OTHERS IN THE CLASS CAN BE SPARED INJURY OR DEATH. ASIDE FROM THE INCONVENIENCE AND LOSS OF THE VEHICLE'S USE, I HAD A DIRECT EXPENSE OF $455.59 TO MAKE THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653124November 6, 2014
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE STARTED APP. 2 WEEKS AGO NOT REGISTERING THE PROPER AMOUNT OF FUEL IN THE TANK, EVEN AFTER NUMEROUS TIMES OF FILLING THE TANK UP COMPLETLY. 3 DAYS AGO NOW THE CHECK ENGINE LIGHT HAD COME ON & WOULD NOT GO OUT! I MADE A APPT . WITH THE DEALER I BOUGHT IT FROM FOR TODAY & WAS I EVER SURPRISED AND SHOCKED WHEN THE SERVICE ADVISER INFORMED ME THE COST TO REPLACE THE FUEL SENSORS IN THE FUEL TANK THAT IS CAUSING THE CHECK ENGINE LIGHT TO STAY ON CONSTANTLY WAS NORMALY ABOUT $1,200.00, BUT THEY COULD DO IT FOR THE PRICE OF $811.00!! I HAD NO CHOICE BUT TO GO AHEAD AND HAVE THE WORK DONE DUE TO THE CHECK ENGINE LIGHT STAYING ON ALL THE TIME I WOUKLD NEVER GET MY VEHICLE THROUGH THE STATE INSPECTION. HYUNDAI MOTOR CO. SHOULD BE FORCED TO DO RE-CALLS ON THESE DEFECTIVE PARTS THAT THEY ARE AWARE OF!!! & BE FORCED TO RE-IMBURSE THOSE OF US WHO HAVE HAD TO SPEND THIS OUTRACOUS SUM OF MONEY TO HAVE OUR VEHICLES REPAIRE DUE TO THERE DEFECTIVE PARTS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653134November 6, 2014
FUEL/PROPULSION SYSTEM
THE FUEL SENSOR UNIT INSIDE TANK IS DEFECTIVE. SOMETIMES IT IS CORRECT, OTHER TIMES THE FUEL GAUGE SHOWS EMPTY WHEN FULL, HALF FULL ETC. IT ALSO DISPLAYS LOW FUEL AND CHECK ENGINE WARNING LIGHT WILL COME ON AND STAY ON. IT IS A $ 650+ REPAIR JOB AT DEALER !!! I HAVE A FRIEND WITH SAME YEAR AND MODEL HYUNDAI SANTA FE WITH THE SAME PROBLEM.....HOW MANY OTHERS ARE OUT THERE ? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652940November 6, 2014
FUEL/PROPULSION SYSTEM
AT START UP I NOTICED THAT THE FUEL GAUGE NEEDLE WAS NOT REGISTERING THE CORRECT AMOUNT OF FUEL IN THE TANK. IT STAYED PEGGED AT ZERO AMOUNT OF FUEL. LATER AND NO IT REGISTERS SOMETIME AND SOMETIMES IT DOESN'T. SOMETIMES IT REGISTERS FULL WITH A FULL TANK AND THEN SINKS TO HALF A TANK AND LATER TO ZERO, HARDLY INDICATING THE CORRECT AMOUNT OF FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653052November 6, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BRAKES FAILED DUE TO CORROSION. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN EXPLAINED THAT DUE TO THE COLD WEATHER, THE CALIPERS AND BRACKETS CORRODED AND JAMMED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652690November 5, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V435000 (SUSPENSION) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO CONFIRM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652876November 5, 2014
ELECTRICAL SYSTEM, ENGINE
THE CAR LOOSES POWER BUT COMES RITE BACK ..SOMETIMES STALLS WHILE IN TRAFFIC BUT STARTS RITE UP..GOING ON INTERSTATE LOST POWER TACT DROPPED TO O ALL POWER LOST CAME BACK ON ITS OWN ALSO CD PLAYER WILL COME ON BY ITSELF I THINK IT MAY BE SOMETHING ELECTRICAL I HAVE READ ONLINE MANY OF THE SAME PROBLEMS WITH THE SANTE FE OF THAT YEAR ..NO FIX WHAT IS THE DEAL WITH THAT NO FIX SOMETHING IS UP WITH THAT LOTS OF COMPLAINTS ONLINE THAT I HAVE READ TO MANY OF THE SAME PROBLEM HYUNDAI MUST KNOW WHAT IS WRONG BUT DON'T WANT TO FIX IT TO COSTLY FOR THE COMPANY...TO BAD FOR THE CONSUMER!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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