Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11353627September 8, 2020
ENGINE
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE SPORT. THE CONTACT STATED WHILE DRIVING AND ASCENDING A HILL, THE VEHICLE FAILED TO ACCELERATE AND THE SPEED WOULD BE REDUCED. ALSO DURING THE FAILURE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER HADDAD HYUNDAI LOCATED AT 689 EAST ST, PITTSFIELD, MA 01202, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351350August 26, 2020
ENGINE
THIS CAR HAS HAD A LOWER ENGINE KNOCK AT START UP FROM DAY ONE. THEY TOOK CARE OF KNOCK SENSOR SYSTEM BUT IT STILL KNOCKS AT START UP ALL THE TIME AND THEY REFUSE TO TAKE CARE OF IT AT THE DEALERSHIP. I AM A RETIRED AUTOMOTIVE RESTORATION SHOP OWNER OF 40 YEARS AND HAVE HAD ARTICLES WRITTEN ABOUT MY SHOP SO I KNOW FOR A FACT THAT THE KNOCK IS COMING FROM THE ROD BEARINGS! IT SEEMS AS THOUGH HYUNDAI DEALERSHIPS THINKS AND ACTS LIKE EVERYONE THEY ENCOUNTER WITH THIS ISSUE DOES NOT KNOW WHAT THEY ARE TALKING ABOUT. I AM AT THE POINT OF HIRING AN ATTORNEY BEFORE SOMETHING BAD HAPPENS WITH MY WIFE AND DAUGHTER WHILE IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349906August 17, 2020
SEATS
THE VEHICLE WAS COMPLETELY STOPPED AT A RED LIGHT. IT WAS REAR-ENDED.THE DRIVER'S SEAT RELEASED BACKWARD ONTO THE REAR SEAT. SEE PHOTO ATTACHED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11344226August 9, 2020
UNKNOWN OR OTHER
THE VEHICLE WILL OCCASIONALLY STALL AND SOMETIMES WILL NOT START WITHOUT SEVERAL ATTEMPTS. STALLS OCCASIONALLY WHEN MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341026July 22, 2020
FUEL/PROPULSION SYSTEM
I WAS DRIVING A FEW MONTHS AGO AND AFTER GETTING FUEL MY CHECK ENGINE LIGHT COMES ON. I DROVE IT FOR A WHILE AND IT CLEARED ITSELF. ABOUT 3 WEEKS AGO IT CAME ON ABOUT 50 MILES AFTER PUTTING FUEL INTO IT AND GOT IT CLEARED BY SOMEONE WITH OBS II READER. SINCE THEN IVE PUT ABOUT 2000 MILES ON MY CAR AND IT CAME ON AGAIN ABOUT 50 MILES AFTER PUTTING FUEL INTO IT. I REPLACED THE GAS CAP MAKING SURE IT WENT ON CORRECTLY BUT NOTHING. I SMELT LEAKING FUMES WITH THE GAS CAP ON. IM TAKING IT TO A REPAIR SHOP TOMORROW TO HAVE IT LOOKED AT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328646June 13, 2020
FUEL/PROPULSION SYSTEM
SEVERE ACCELERATION HESITATION AFTER STOPPING, WHEN MAKING SLOW SPEED TURNS AND AFTER HITTING SLOW SPEED DIPS OR BUMPS. VEHICLE GIVES INTERMITTENT WARNING OF ROLLOVER OR EXCESSIVE VEHICLE ANGEL. THIS OCCURES DURING GOOD WEATHER CONDITIONS, HOWEVER, THIS BEHAVIOR CREATES COLLISION AND SAFETY HAZARDS, AS THE FUEL SYSTEM APPEARS TO BE SHUT DOWN AS IF A ROLLOVER HAS OCCURED, WHEN IT HAS NOT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328224June 10, 2020
STRUCTURE:BODY
THE PAINT IS COMING OFF IN CHUNKS ON THE BONNET RIGHT AFTER THE PAINT WARRANTY EXPIRED, WHICH IS ONLY THREE YEARS. THE CAR IS PEARL WHITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322792April 30, 2020
ENGINE
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE SHUDDERED AND DECELERATED INDEPENDENTLY. ADDITIONALLY, THE VEHICLE FAILED TO ACCELERATE WITH THE ACCELERATOR PEDAL DEPRESSED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO FORT MILL HYUNDAI (805 GOLD HILL RD, FORT MILL, SC 29708 (855) 548-9524) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN SOFTWARE UPDATE NEEDED TO BE PERFORMED. THE SOFTWARE WAS UPDATED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS INVALID. *DT*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11316882March 8, 2020
ELECTRICAL SYSTEM, ENGINE
80 MILES INTO A WEEKS VACATION MY ENGINE LIGHT CAME ON, CAR WAS STILL DRIVABLE, BACKTRACKED 20 MILES TO DEALER, LEFT MY NICE CAR (11,000 MILES)THERE FOR THE WEEK WHILE USING A RENTAL CAR WITH 177,000 MILES ON IT. PROBLEM WAS PERTAINING TO CAMPAIGN 953 ENGINE PROBLEMS. A WIRING HARNESS WAS PUT IN, AND THE DEALER UPDATED THE SOFTWARE THAT HAD BEEN UPDATED THAT MARCH, AND THEY SAID THAT WAS ALL FIXED. I HAVE WATCHED THE VIDEO ON THIS CAMPAIGN PROBLEM, AND IT SCARES ME WHERE I CANNOT TAKE MY CAR OUT OF TOWN/ON VACATIONS OUT WEST! IF THIS ENGINE FAILS, I WOULDN'T ALWAYS BE ABLE TO GET TO A DEALER. I'M LIVING IN THE FEAR OF THIS, AND AM SUPPOSED TO HAVE "PEACE OF MIND" ENJOYING MY NICE CAR? I HAD TO LEAVE VACATION A DAY EARLY( RESORT PAID FOR THAT FINAL NIGHT WE DIDN'T GET TO ENJOY), SPENT THAT NIGHT IN HOTEL, JUST TO GET TO THAT DEALER TO PICK UP MY CAR BEFORE THEIR CLOSING TIME. I HAD TO FIGHT TO GET THE FULL REIMBURSEMENT FOR THE CAR RENTAL AND ONE NIGHT HOTEL BILL. THROUGH THE ATTORNEY GENERALS OFFICE, HYUNDAI FINALLY PAID THAT WHICH WAS ONLY FAIR WHEN A RECALL WAS INVOLVED! NOW I FIND THAT I HAVE CANCELLED GOING TO OUT OF TOWN FUNERALS, AND SHORT WEEKEND VACATIONS, BECAUSE MY ENGINE COULD GO OUT. I HAVE ASKED FOR A NEW ENGINE, AND THE LAST MESSAGE FROM HYUNDAI WAS ALL ABOUT MY CAR DOESN'T FIT THE DESCRIPTION FOR THE LEMON LAW....WHICH I HAVE NEVER MENTIONED.I HAVE ASKED FOR STATISTICS ON HOW MANY ENGINES HAVE HAD TO BE REPLACED BECAUSE OF THIS CAMPAIGN 953 ISSUE, BUT NO ONE HAS ANY! IS THIS TRUE?? HOW CAN I GET MY ENGINE REPLACED, SO I CAN ENJOY MY CAR? THAT VIDEO SHOULD NEVER HAVE BEEN OUT THERE IF I AND OTHERS HAVE TO KEEP DRIVING WITH AN ENGINE THAT CAN BE DANGEROUS IN MANY WAYS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316688March 7, 2020
ENGINE, UNKNOWN OR OTHER
EVERYTIME I ACCELERATE THERE IS A HORRIBLE . AND SOMETIMES WHEN COMING DOWN FROM ACCELERATING TO STOP IT SEEM TO BE GRINDING. THERE IS A SLIPPING SOUND THAT COMES AND GOES. ON CITY STREETS AND TURNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308940February 13, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE WIRING HARNESS WHICH CONNECTS TO THE BRAKING SYSTEMS DOWN HILL AND TRACK, AND ABS BREAKING AND WARNING LIGHT OF ONCOMING CARS WHEN PASSING WIRES WHICH ARE MADE OF SOYBEAN BASED CAUSING WIRING TO BE EATEN BY RODENTS. SECOND TIME TO FIX ANOTHER $55 DOLLARS. THIS IS SCARING ME WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306114February 5, 2020
VISIBILITY
2017 HYUNDAI SANTA FE SPORTS. CONSUMER WRITES IN REGARDS TO BAD WINDOW DESIGN. *LD THE CONSUMER STATED IT WAS DIFFICULT TO SEE OUT OF THE WINDOWS WHEN REVERSING DUE TO SHAPE AND METAL MATERIAL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292430January 1, 2020
AIR BAGS, STRUCTURE:BODY
INVOLVED IN A CRASH ON 12/30 TOTALLY MY VEHICLE BEING HIT IN THE FRONT RIGHT. NONE OF THE AIRBAGS DEPLOYED. NOT HAPPY AT ALL , SEEMS TO BE A COMMON PROBLEM WITH THIS VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11289538December 17, 2019
UNKNOWN OR OTHER
MY VEHICLE HESITATES RANDOMLY UPON ACCELERATION AFTER HAVING STOPPED.....GOING FROM FIRST GEAR TO THIRD....IT FEELS LIKE IT IS ABOUT TO STALL, SO I LET UP ON THE GAS PEDAL AND THEN IMMEDIATELY PRESS IT AGAIN TO ACCELORATE.....AS I THEN ACCELERATE, THE VEHICLE LURCHES FORWARD ABRUPTLY, JERKING EVERYONE INSIDE THE VEHICLE....IN READING ABOUT THIS PROBLEM, IT SEEMS TO HAVE OCCURED IN YOUR 2017 SANTA FE SPORT SUVS.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288886December 13, 2019
EXTERIOR LIGHTING
PURCHASED VEHICLE IN JUNE 2018 AND NOTICED A PROBLEM WITH HEADLIGHTS, SHADOW ON ROADWAY WHEN DRIVING. I NOTICED IN HOUSING THAT THERE WERE FINGER PRINTS ON LENSES AND TOOK VEHICLE BACK TO DEALER FOR REMEDY...THEY REPLACED HEADLIGHT ON DRIVER'S SIDE. DID NOT THINK ANYTHING ELSE ABOUT IT UNTIL I DROVE THE VEHICLE DURING DARKNESS. SHADOWS WERE OBSERVED ON SIDE OF ROAD THAT COULD AND DID HIDE BIKERS/WALKERS ON THE SIDE OF THE ROADWAY. UPON CLOSER INSPECTION OF THE LIGHTS WHILE PARKED, I NOTICED THAT THESE SHADOWS WERE ALSO OBSERVED ON THE PASSENGER SIDE. PASSENGERS IN VEHICLE ALSO NOTICED HEADLIGHT PROBLEMS ON BOTH SIDES OF VEHICLE. I CONTACTED DEALER ABOUT THIS PROBLEM AND WAS TOLD THAT THIS WAS MADE THAT WAY DURING MANUFACTURING. AS TIME PASSED, ANYTIME THAT I TOOK VEHICLE OUT DURING NIGHT TIME HOURS, WHETHER ON THE HIGHWAY, INTERSTATE, OR COUNTRY ROAD, THESE DARK SPOTS WERE ALWAYS VISIBLE AND CONTINUE TO PREVENT ME AS A DRIVER FROM SEEING THE ROADWAY IN ITS ENTIRETY. A PHOTO IS ATTACHED THAT WAS TAKEN TODAY, BUT THE PROBLEM HAS PERSISTED AND HAVE MET WITH NO SOLUTION BEING OFFERED BY THE DEALER OR MANUFACTURER. I DECIDED TO FILE A FORMAL COMPLAINT ON THIS ONGOING PROBLEM WITH THIS VEHICLE'S LIGHTING PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286858December 4, 2019
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 50 MPH, THE VEHICLE JERKED, LOST POWER, AND ACCELERATED WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, TURNED OFF THE VEHICLE, AND WAITED FOR A FEW MINUTES. THE VEHICLE WAS RESTARTED AND FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED BY ROADSIDE ASSISTANCE TO HYUNDAI OF LONG ISLAND CITY (34-54 44TH ST, LONG ISLAND CITY, NY, (718) 819-6160) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED TWO ADDITIONAL TIMES. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282911November 29, 2019
ENGINE
WHILE DRIVING 55 MPH UP A SMALL INCLINE MY VEHICLE SEEMED TO LOSE POWER. SINCE THAT MOMENT THE VEHICLE WOULD NOT ACCELERATE OVER 10 MPH. I WAS ABLE TO MAKE IT HOME WHILE AT IDLE SPEED. THE DEALERSHIP NOW BELIEVES THE ENGINE HAS FAILED AND WILL KNOW MORE AFTER FULL INVESTIGATION. THE ENGINE WAS REPLACED ON PREVIOUS RECALL AND THE 'NEW' ENGINE IS EXPERIENCING FAILURE REPORTED BEFORE A RECALL WAS EVER ISSUED. SEEMS TO BE A LARGER ISSUE HERE AND THE MANUFACTURER STILL NOT BEING HELD RESPONSIBLE NOR ARE THEY ACCEPTING RESPONSIBILITY. THE REVIEWS ON SIMILAR EXPERIENCES MAKE IT HARD TO BELIEVE THE ISSUE WAS EVER ADDRESSED AND THE MANUFACTURER CONTINUES TO PUT INDIVIDUALS AND FAMILIES LIVES IN DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281944November 23, 2019
POWER TRAIN
THE COMPLAINT IS IN REGARDS THE ACCELERATION FROM EITHER A ROLLING SLOW OR FROM A STOP TO MERGE INTO TRAFFIC OR OPEN LANE NEXT TO YOU ON THE FREEWAY. WHEN YOU NEED ACCELERATE I'M GETTING A SEVERE LAG OR NORESPONSE FROM THE ACCELERATOR. IN THE LAST TWO WEEKS I'VE HAD TWO OCCASIONS WHERE I NEEDED SOME QUICK ACCELERATION IN ORDER TO AVOID A BAD SITUATION AND THE CAR JUST BASICALLY DIDN'T ACCELERATE CAUSING THE OTHER DRIVERS TO HAVE TO BRAKE IN ORDER TO AVOID A NEAR COLLISION. I'VE BEEN COMPLAINING ABOUT THIS ISSUE WITH THIS CAR NOW SINCE I PURCHASED IT. TOOK THE CAR TO THE DEALERSHIP AND HAD ONE OF THE SERVICE TECHS DRIVE WITH ME SAID WELL IT WAS IN THE ECO-MODE SO YOU CAN EXPECT THAT BUT I'M HERE TO TELL YOU THAT IT IS UNACCEPTABLE THAT WHEN YOU PUSH ON ACCELERATOR THE CAR DANGEROUSLY HESITATES AND IS GOING TO GET SOMEBODY BADLY INJURED. SO TODAY IT HAPPENED TO ME AGAIN ON NORTHBOUND I-5 IN TACOMA, WA, I WAS TRYING TO GET INTO ANOTHER LANE IN STOP AND GO TRAFFIC I HAD ACCELERATE QUICKLY THE CAR JUST SEVERELY HESITATED FOR 1-2 SECONDS AND DID NOTHING??. AFTER THIS INCIDENT I DROVE THE CAR DIRECTLY TO THE HYUNDAI DEALERSHIP IN RENTON WASHINGTON AND TOLD THEM THAT I WOULD NOT DRIVE THE CAR ANYMORE UNTIL SOMEBODY LOOKED AT IT THAT THERE WAS A SEVERE SAFETY ISSUE AND THAT SOMEBODY WAS GOING TO GET HURT BADLY. IT APPEARS THAT MANY PEOPLE ARE HAVING THE SAME ISSUE.. I HAVE A 2018 HYUNDAI SANTA FE ULTIMATE 2.0 ALL WHEEL DRIVE. I TRIED TESTING IT IN SPORT MODE TO SEE IF THE PERFORMANCE WOULD BE A LITTLE BIT BETTER AND IT DID ALSO HESITATE IN THE SPORT MODE AS WELL. WHEN YOU PUNCH THE ACCELERATOR FROM A CREEPING SPEED OR A ROLLING IN SLOW TRAFFIC AND WANTING TO ACCELERATE TO A DIFFERENT LANE OR COMING OUT OF A PARKING LOT ONTO ONCOMING TRAFFIC IS REALLY WHEN YOU NOTICE ISSUE. THIS IS A SAFETY CONCERN, PLEASE ADVISE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277560November 1, 2019
ENGINE
TL* THE CONTACT LEASES A 2017 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WHILE DRIVING 70 MPH. THE CONTACT ATTEMPTED TO MOVE THE VEHICLE OUT OF TRAFFIC. THE CHECK ENGINE INDICATOR ILLUMINATED WHILE THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO RT 2 HYUNDAI (743 NORTH MAIN STREET, LEOMINSTER, MA 01453, (978)-534-9999). SEVERAL TIMES FOR THE ENGINE FAILURE; HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURE. THE FAILURE RECURRED. THE CONTACT HAD TO PULL OVER AND RESUME DRIVING NO MORE THAN 40 MPH TO AVOID THE ENGINE STALLING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY DIAGNOSED THE VEHICLE AND FOUND FAILURE CODE: P1326. THE DEALER ALSO TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE ENGINE WIRING HARNESS WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER PROVIDED CASE NUMBER: 16313165. THE FAILURE MILEAGE WAS 31,614.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257938September 25, 2019
EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE SPORT. WHILE THE VEHICLE WAS PARKED AND SHUT OFF, THE REAR BRAKE LIGHTS WERE ILLUMINATED AND SMOKE AND FLAMES WERE PRESENT UNDER THE FRONT PASSENGER SIDE OF THE VEHICLE. THE FLAMES WERE EXTINGUISHED BY THE CAMPUS POLICE PRIOR TO THE FIRE DEPARTMENT'S ARRIVAL. THE FIRE DEPARTMENT DISCONNECTED THE VEHICLE'S BATTERY. A CAMPUS POLICE REPORT AND A FIRE DEPARTMENT REPORT WERE FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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