Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11423717July 7, 2021
STEERING
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated while driving 10 mph and making a turn, he heard an abnormal cracking sound coming from the steering wheel. There were no warning lights illuminated. The vehicle was taken to a dealer, where it was diagnosed with the power steering needing to be replaced. The contact stated that the vehicle was repaired however, the failure recurred while turning. The manufacturer was not made aware of the failure. The approximate failure mileage was 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423263July 2, 2021
ENGINE
The contact owned a 2014 Hyundai Santa Fe Sport. The contact stated that while driving approximately 35 mph, the vehicle decelerated and stalled independently. The vehicle was restarted and while the contact continued to drive, the contact noticed that there was smoke coming from under the hood. The contact mentioned that the vehicle was pulled to the side of the roadway and the fire was intense under the hood. The contact jumped out of the vehicle and the vehicle exploded. The fire department extinguished the fire. A police report was filed. The contact was unaware of what started the fire. The vehicle was towed to a salvage yard. The vehicle was destroyed. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 69,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11422951June 30, 2021
SERVICE BRAKES, HYDRAULIC
The contact owned a 2013 Hyundai Santa Fe Sport. The contact stated while the vehicle was powered off, the vehicle had burst into flames. The fire marshals were called and the fire was extinguished. No one was injured and the vehicle was towed to an insurance lot where it was deemed destroyed. The manufacturer was informed of failure and told the contact that their vehicle was not included in a recall. The failure mileage was approximately 72,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11421146June 16, 2021
ENGINE
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at various speeds, the vehicle stalled with the oil warning light illuminated on the instrument panel. The contact took the vehicle to the dealer who replaced the gasket, engine plug, and replenished the oil. After return of the vehicle, the contact heard an abnormal knocking sound coming from the engine. Additionally, there was an abnormal odor of burning engine oil. The contact also stated that while driving at an undisclosed speed, the vehicle hesitated while depressing the accelerator pedal. The vehicle was taken to an independent mechanic where metal shavings were discovered in the oil pan. Due to the failure, the contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 45,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11417479May 17, 2021
ENGINE
THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE AND BATTERY WARNING LIGHTS SUDDENLY ILLUMINATED, AND THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC WHO DIAGNOSED THAT THE ENGINE HAD SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416563May 14, 2021
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES
THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V303000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OURISMAN HYUNDAI OF BOWIE (2404 CRAIN HWY SUITE A, BOWIE, MD 20716, (301)390-0880) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415541May 7, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V303000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT CIOCCA HYUNDAI OF WILLIAMSPORT LOCATED AT 202 LYCOMING MALL DR, MUNCY, PA 17756, (570) 567-2000, HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414189April 27, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO KEN GARFF HYUNDAI DOWNTOWN (717 SW. TEMPLE, SALT LAKE CITY, UT 84101, (801) 257-3200) FOR THE RECALL REPAIR HOWEVER, THE DEALER STATED THAT THE EQUIPMENT NEEDED TO SERVICE THE RECALL WAS DOWN. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A CALLBACK ONCE THE EQUIPMENT WAS BACK UP AND RUNNING. THE CONTACT HAD NOT YET RECEIVED A CALLBACK. SEVERAL ATTEMPTS WERE MADE TO REACH THE DEALER BUT WAS UNSUCCESSFUL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT HE EXPERIENCED A FAILURE RELATED TO THE RECALL AND THE FRONT AND REAR BRAKES WERE REPLACED. THE FAILURE MILEAGE ON THE VEHICLE IS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407568April 12, 2021
ENGINE
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE SPORT. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THE VEHICLE HESITATED WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT SHE HAD EXPERIENCED THE FAILURE WHILE TURNING LEFT. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406011April 1, 2021
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THE ENGINE STALLED. THE VEHICLE STARTED TO SMOKE AND THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT STATED ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS RELATING THE ISSUE TO NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11397725February 24, 2021
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT STATED THAT THE OIL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WIN HYUNDAI CARSON (2205 E. 223RD ST, CARSON, CA 90810, (310) 971-2114) WHERE IT WAS DIAGNOSED WITH SLUDGE IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND THE CONTACT WAS STILL AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,496.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397054February 19, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
MY CAR HAS STARTED JERKING WHEN UP SHIFTING AND SEEMS TO ONLY BE HAPPENING WHEN THE CAR HAS NOT WARMED UP. THEN TODAY WHILE DRIVING ON THE INTERSTATE AT 78MPH MY CAR LOST POWER. NOT COMPLETELY. ALMOST LIKE SOMETHING "GAVE OUT" AND I LOST THE FORWARD FORCE I WAS GOING. IT ALSO BECAME LOUDER, ALMOST LIKE A LID HUM. WHEN YOU ACCELERATE THE VEHICLE DOES NOT WANT TO GO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395901February 12, 2021
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE ANTI-LOCK BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MITCHELL HYUNDAI (1600 E. PARK AVE, ENTERPRISE, AL 36330) WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED TWICE UNDER NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394717February 4, 2021
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE ENGINE WAS REPLACED HOWEVER, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SPITZER HYUNDAI (19991 VILLAVIEW RD, CLEVELAND, OH 44119) WHO STATED THAT THE EVAC SYSTEM CANISTER AND VENT VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388556January 17, 2021
VISIBILITY/WIPER
ON THE NIGHT OF 01/13/2021 I LEFT MY SUV PARKED OUTSIDE FOR THE FIRST TIME IN 25 DECREE WEATHER . THE NEXT MORNING AT 5AM I STARTED MY CAR BY REMOTE START TO GET THE ICE OFF THE WINDOWS . I THEN DROVE TO WORK AND PARKED MY SUV. WHEN I WENT TO LEAVE AT 3PM THE REAR WINDOW WAS SHATTERING YOU COULD EVEN HEAR IT CRACKING ALL OVER IT IT BLEW A HOLE IN IT ! THERE WAS NOT O PIECE OF THE REAR WINDOW THAT WAS NOT SHATTERED . MY SUV WAS PARKED WITH THE REAR WINDOW FACING THE SUN. MY SUV HAS ALWAYS BEEN KEPT IN MY HEATED GARAGE AT NIGHT UNT THE NIGHT IN QUESTION ! I DO NOT KNOW IF THE HEAT FROM THE SUN CAUSED THIS TO HAPPEN DO TO THE WINDOW BEING SO COLD! BUT I DO KNOW IT WAS PARKED IN A PRIVATE PARKING LOT WITH NOTHING AROUND IT ! I WOULD APPRECIATE ANY INPUT ON THIS MATTER! THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388133January 14, 2021
STRUCTURE:BODY
THE PAINT IS PEELING AND FLAKING OFF IN SHEETS ON TOP AND ON HOOD OF MY 2017 SANTA FE SPORT AWD. THE COLOR IS PEARL WHITE AND HAS NOT BEEN IN AN ACCIDENT, AND ONLY HAS 54,000 MILE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388033January 11, 2021
SERVICE BRAKES
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO BRAKE FLUID LEAK SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387030January 7, 2021
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT WHILE DRIVING, THE DRIVER'S SIDE STEERING WHEEL CONTROL BUTTONS STOPPED FUNCTIONING AS DESIGNED. ADDITIONALLY, THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT HAD AN INDEPENDENT MECHANIC DIAGNOSE THE VEHICLE AND IT WAS DETERMINED THAT THE CLOCKSPRING HAD FAILED AND NEEDED TO BE REPLACED. THE CONTACT NOTIFIED HEADQUARTER HYUNDAI (985 RINEHART RD, SANFORD, FL 32771) OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386370January 4, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385736December 31, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT HIS WIFE TRIED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO CRANK OR START-UP. THE CONTACT STATED THAT THE VEHICLE WAS JUMP STARTED. THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI (3550 WESTON ROAD, DAVIE, FL 33331, (954) 377-4100) WHERE THE BATTERY AND BATTERY CABLES WERE REPLACED HOWEVER, 7 MONTHS LATER THE FAILURE RECURRED. THE BATTERY WAS REPLACED AT THE OWNERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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