Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11712848January 23, 2026
SUSPENSION
I am writing to report a recurring safety-related issue with my 2023 Hyundai Palisade. The rear shocks on my vehicle failed at approximately 29,000 miles and were replaced under warranty. Unfortunately, the same components have failed again at around 65,000 miles, resulting in a noticeably rough, unstable, and unsafe ride. The repeated failure of these suspension parts raises concerns about the durability and reliability of the vehicle’s rear shock system, as well as the potential risk it poses to occupants and other drivers. I am requesting that this matter be reviewed to determine whether a broader defect investigation is warranted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712635January 22, 2026
ENGINE, FUEL/PROPULSION SYSTEM
Since purchasing the vehicle brand new in Oct 2021, all recommended services have been executed on time. (records to prove it can be provided if required) Aug 25, 2025. Mileage = 78,247. Full preventative maintenance including GDI Fuel Service and Oil change Nov 21, 2025. Mileage = 85,421. I am on a 2 hour commute home and the engine is stalling at every stop. Needs to be re-started each time. Pinging noise when accelerating. The car is brought into Parkway Hyundai in Wilmington, NC. Oil was below dipstick. This lack of oil causes the engine to misfire. I asked why the "low oil" light doesn't appear. I am told that he didn't know but the light only goes on when its completely out of oil. That doesn't seem safe at all. At this point, I am told by Service agent that this is a known problem with Hyundai and the recommend bringing the vehicle in for oil checks every 1,000 miles Dec 15, 2025. Mileage = 86,597. Oil check - Engine 0.4 quarts low after 1,000 miles. I am told it is "within Hyundai's range of acceptance Jan 2, 2025. Mileage = 88,463. Oil check - Engine 1.4 qts low after 2,000 miles. I am told 0.75 quarts every 1,000 miles is within the accepted range. Jan 22, 2025. Mileage = 89,487. Oil check - Engine 0.9 qts low after 1,000 miles. I am told 0.9 qts is within Hyundai's accepted range. This is unacceptable for a car to burn almost a quart of oil every 1,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712581January 21, 2026
ELECTRICAL SYSTEM, ENGINE, STEERING
The first incident, my SUV failed to start, per Roadside Assistance, I replaced the battery. No diagnostic testing done. On 12/26/25 my SUV STOPPED COLD while driving. Red battery light and other warning indicators on dashboard lit up. Radio went dead; loss of steering assist; loss of vehicle power; dashboard went black and SUV SHUT DOWN. It would not start again. Towed to Hyundai for diagnostic test. I leave my home at 4:30 a.m. every morning driving 30 miles on the beltway to work. Imagine the danger, Stopping Cold on the beltway, in the dark alone with no power for emergency lights to warn approaching traffic of the danger. I travel with my family in my SUV on the beltway daily. I no longer trust this vehicle, and I’ve requested to be reimbursed; my vehicle is my livelihood and it’s my life and the lives of my family each day that I get into this SUV. SUV is paid off. Rockville Hyundai’s finding was a faulty alternator and battery. The original battery was in the SUV with the first incident, still I’m terrified to drive this SUV. I researched possible causes for my SUV performing in this manner and my research yielded, and I quote: “Electronic troubles with the 2022 Palisade Calligraphy often involve dashboard warning lights, driver-assist malfunctions, instrument cluster failures, and even engine shutdowns, frequently linked to issues like a faulty alternator, low battery voltage, or problems with the instrument cluster itself (Recalls), with some owners reporting dangerous situations like loss of steering assist or vehicle power loss on the highway.” On 1/6/26 on the beltway, the battery light and other warning indicators lit up; radio went dead, all warning indicators on the dashboard lit up; experienced loss of steering assist; and the dashboard went black instantly. I reached home, and parked; lights on the dashboard came back on, and I turned the engine off. On 1/7/26 I drove to Hyundai for another diagnostic test. 1/21/26 SUV still in service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712494January 21, 2026
SEAT BELTS:FRONT, SEAT BELTS:REAR/OTHER:RETRACTOR
Dear Public Safety office, I am writing to request clarification regarding the proper operation of seat belt retractors. I want to ensure that I fully understand how seat belt mechanisms are intended to function during normal adult use. The reason for my inquiry is that I am experiencing inconsistent behavior between the driver side and passenger side seat belts in my new vehicle (Hyundai Palisade Calligraphy 2026). I have taken the car to the dealership and they informed me that it's working as expected by Hyundai but I am still unclear. I want to confirm whether the behavior I am seeing aligns with safety requirements. Here is what I am observing: •The driver side seat belt behaves as I would expect: if pulled fully and released quickly, it locks momentarily, but it releases normally on the next pull. •The passenger side seat belt, however, locks and remains locked, preventing the occupant from pulling the belt out again and moving even a quarter of an inch. This only unlocks when they completely unlatch and relatch it. This occurs even when the belt has not been fully extended. My questions are: 1.Should a seat belt ever remain locked to the point where an adult passenger cannot pull the belt out again without unlatching it and not even move a bit? 2.Is it expected for the driver and passenger retractors to behave differently under normal use? I want to ensure that I understand the federal requirements correctly before pursuing further inspection or repair. Any guidance or clarification you can provide would be greatly appreciated. Thank you for your time and assistance. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712315January 21, 2026
SERVICE BRAKES
Vehicle fails to stop when braking after a bump/rough surface in the road. Near miss for rear ending another vehicle. Yes, the problem was reported and demonstrated to the dealer service technician. Yes, the manufacturer has inspected the vehicle. No warnings and has had symptoms since purchase of vehicle in 2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712267January 20, 2026
STRUCTURE:BODY
2020 Hyundai Palisade bought new with extended warranty that was supposed to "cover everything". The plastic items on the vehicle started failing with sun damage & the paint on the lift gate & roof started failing in 2023. The plastic items failing are the both driver/passenger rear view mirrors, the rear lift gate spoiler that houses one of the brake lights, the black trim on each side of the spoiler, the paint on the rear lift gate & paint on the roof including around the moon roofs. I brought it to the attention of the dealership I go to each time I brought it in for service or other warranty issues. I feel like I was blown off & not taken seriously. When they finally found & pull up my extended warranty to look at what it covered & inspected the sun damage/defect On June 27, 2025 they told me the manufacturer's warranty expired & it was not covered under my extended warranty. I voiced my frustration, saying they knew about this issue for about a year & when it possibly could have been under the warranty but not it is not. I asked how I can escalate this & they gave my the consumer affairs phone # for Hyundai. I contacted them, case#[XXX], and at their request I went to a dealership for them to inspect the damage/defect. I was later told the same thing, it is out of warranty. After researching my issue, I have discovered this vehicle has a recall for this exact issue, but for different paint colors. Just not my SUVs color blue. Seeing how this damage happened in such a short period of time & the amount of damage/defect is not normal given that timeframe, I am worried about it getting worst quickly. This could affect the function of the brake light & rear view mirrors thus affecting my safety, the function of the vehicle, & it's value. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712271January 20, 2026
SUSPENSION
I purchased a new 2020 Hyundai Palisade SEL. When I only had 47,683 miles I had my rear shocks replaced for the third time. Poor handling, and noise when the shocks fail. The shocks needing replaced was confirmed by the dealer service department. No warning lamps or messages were displayed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711911January 19, 2026
SEAT BELTS
We have tried to get our local dealership to replace the seatbelt in reference to Hyundai major safety recall 283. They have not provided a remedy to my families daily driver. We scheduled an appointment to make the repairs on 12/18. My wife took the vehicle there just for them to tell us they did not have the parts to make repairs. She was told this on the phone as well when she called on 1/7, 1/15, and 1/19. We also contacted Hyundai directly and was told our case would be expedited. Our concern has not been important to every entity that we have contacted due to it not being there families at risk. Other families have been able to get rental vehicles provided by the dealership but my family has not been that fortunate. Thanks in advance and any help is appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711704January 18, 2026
SEAT BELTS
I have a seatbelt recall and the parts are still in back order. I don’t feel safe driving my car since my seat belt did come in clapped while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711659January 17, 2026
VISIBILITY/WIPER
Windshield wipers got crossed in the middle of snowstorm. Drivers side wipers not working properly since. The windshield wipers on my 2022 Palisade are crossing and failing in snow, which is the exact safety defect described in Recall 243. Even though it's listed as closed, the part has failed and it's a safety hazard. Now the cars wipers will not work properly in heavy rain or snow. Reached out to both local dealerships and Hyundai customer care. 1 local dealership refused to take the vehicle. Other local dealership was prepared to charge me to refix despite asking for a goodwill refix. Asked Customer care Hyundai corporate for a goodwill fix override and was not given one upon asking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711422January 16, 2026
ENGINE
Dear NHTSA, I'm reporting a serious safety issue with my 2020 Hyundai Palisade (3.8L V6) involving excessive oil consumption without low-oil warning lights. Timeline: Oil changed: August 13, 2025 → Engine stalling/rough idle → Checked Oct 27, 2025: completely out of oil Oil changed again: October 27, 2025 → Same symptoms recur → January 16, 2026: completely out of oil again Usage: ~300 miles/week (1,200 miles/4 months) using full synthetic 5W-30—far below Hyundai's 7,500-10,000 mile interval. Safety Risk: No low oil warning despite total depletion x2, risking catastrophic engine failure while driving. Known Lambda II V6 issue per TSB 20-01-0001. Request: Investigation into oil consumption recall and sensor failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711373January 16, 2026
ELECTRICAL SYSTEM
My wife was driving the vehicle and the dash lit up like a Christmas tree. Every fault and every light came on including the steering tightened up like there was no power steering. Dealership has had the vehicle for almost a week and haven't heard anything. This is a brand new vehicle. Never have bought a hyundai before, very disappointed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711200January 15, 2026
SEAT BELTS
The contact owns a 2022 Hyundai Palisade. The contact stated that while driving at an undisclosed speed or while the vehicle was parked, the front driver's and the rear passengers' seat belts unexpectedly unlatched. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, parts were not yet available. The vehicle was taken to a dealer by the contact's spouse, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact later called the dealer and was advised that the parts were not available and that the parts were on a nationwide backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710377January 12, 2026
SUSPENSION, WHEELS
Early issues at 56,000 miles with rear shock suspension causing excessive bouncing. Read this is common and can happen multiple times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710101January 10, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING
While driving, the vehicle displays a warning of "Eyes on Road, Hands on Wheel". It has happened 6x since vehicle purchase, most recent on 10 Jan 26. The most recent occurrence was 10 Jan 26. Hyundai has issued a bulletin that this could occur when wearing sunglasses. The most recent time it was raining, no sun, no sunglasses and hands were on wheel at 10/2. Warning message displayed for several seconds (eyes on road/hands on wheel) and then went into stop mode on the highway. Tapping the brakes broke the lock and are continued without stopping. Been to dealership 3x. Hyundai says it can be caused due to sunglasses. Most recent time, no sunglasses.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710019January 9, 2026
UNKNOWN OR OTHER
The front grille on my 2026 Hyundai Palisade Calligraphy has developed visible deformation that appears consistent with heat damage or melting. The plastic behind and around the grille slats shows wavy, rippled distortion and texture changes. There is no evidence of impact damage, road debris, or external chemical exposure. The vehicle has approximately 2,000 miles and is only about 42 days old. The vehicle is unmodified and has been used under normal driving conditions. This damage appears to be a material or manufacturing defect, as automotive grille plastics should not deform under normal operating temperatures. I took the vehicle to an authorized Hyundai service center. The dealer acknowledged the condition but stated it would not be covered under warranty, claiming there is nothing mechanical wrong and that it is not a defect. No alternative explanation was provided for the heat-related deformation. I am concerned this may be related to excessive heat buildup behind the grille, material failure, or a design issue involving airflow, active grille shutters, or reflective trim. This condition should not occur on a new vehicle and may affect vehicle safety, cooling performance, or long-term durability. Photos of the affected grille areas are attached for reference.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710007January 9, 2026
SERVICE BRAKES, STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
1. On several occasions while braking over uneven surfaces, the vehicle would not come to a complete stop, the brake pedals and steering wheel shook violently, and the vehicle continued to propel forward although I had the brakes engaged. This almost caused me to collide with other vehicles. The dealership could not replicate the issue and said it was a normal response. No, that is wrong; This is abnormal and dangerous. But at any rate, there was a safety recall recently to address the same issue that I have been complaining about so I hope it fixes the problem 2. Also, the paint on the roof rails and the door handles are flaking off. The coating and paint on the roof rails is splotchy, rough, and uneven, and the door handles continue to peel horribly. The dealership said corporate and parts denied my warranty request deeming the issue as normal wear and tear when the dealership said it was a paint and workmanship defect. No new vehicle should be losing its paint like this. Me simply opening a door and driving a car should not cause handles and roof rails to peel. It id getting worse. Also in conducting research on the issue, it is found to be a problem others have complained about as well. I have filed several complaints and claims in attempt to get my truck fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709813January 9, 2026
SEAT BELTS
I am submitting this complaint to report a serious safety issue involving the driver’s seat belt buckle in my vehicle. While driving, the driver’s seat belt buckle failed. Specifically, the buckle un latched and it was then unable to re-latch after that. Making it impossible to be securely buckled while driving. There was no previous warning that the seat belt would fail. This occurred while the vehicle was in operation and created a significant safety risk. The failure of a primary safety restraint is extremely concerning, as it compromises the driver’s ability to operate the vehicle safely and increases the risk of serious injury in the event of a collision. This issue appears to be a defect in the seat belt buckle mechanism, not the result of misuse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709745January 8, 2026
ENGINE, POWER TRAIN
Vehicle experienced engine failure previously and received a Hyundai-installed replacement engine in February 2025. Replacement engine is now setting DTC P000A00 – Intake Camshaft Position Slow Response (Bank 1). Hyundai dealership master technician confirmed excessive variance between commanded and actual cam timing, indicating a VVT / cam timing failure controlled by oil and actuators. Hyundai is refusing to cover diagnosis and repair under replacement engine warranty and is requiring customer-paid tear-down despite fault originating within the engine assembly. Concern is for internal engine timing failure that may lead to engine damage or loss of power. This appears consistent with known Hyundai engine timing and oil control issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709686January 8, 2026
ELECTRICAL SYSTEM, STEERING
The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at 25 MPH, the steering wheel seized. The contact stated that the failure recurred intermittently while driving 45-55 MPH. The power steering warning light was illuminated. The contact stated that upon coming to a complete stop, the steering wheel seized. The contact was able to pull over to the side of the road. The contact resumed driving; however, the vehicle failed to exceed 20 MPH and was jumping while experiencing electrical failures. The vehicle was driven to the residence and parked; however, the vehicle failed to lock or to detect the key fob. The contact stated that the vehicle was inoperable. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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