Hyundai Kona Complaints

964 consumer complaints on file.

#11543295September 7, 2023
ENGINE
The contact owns a 2019 Hyundai Kona. The contact stated while driving approximately 45 MPH and accelerating to merge onto the highway, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact pulled off the road and was able to restart the vehicle on the first attempt. The contact continued driving but became aware that the engine was making an abnormal sound and was laboring while attempting to accelerate. The contact checked the oil level after arriving to his destination and became aware that the oil level was low. The vehicle was taken for an oil change and then taken to an independent mechanic however, the mechanic found no failure or an oil leak. The contact called another independent mechanic who related the engine failure to NHTSA Campaign Number: 21V301000 (Engine). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542409September 3, 2023
STRUCTURE:BODY
The paint is peeling right now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542322September 2, 2023
LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
Loud beep then a warning that collision warning had been disabled and the side mirrorsno longer indicated someone was beside me. . First time it's done this and I was on the way to the dealer for service. I mentioned to him and he said it was probably the light rain we had and it had blocked the camera. On the way home it did the same thing and now it was sunny, clear and they had just washed my car. So back to the dealer to have them actually check the sensor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541418August 29, 2023
ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2021 Hyundai Kona Electric. The contact stated that the battery had discharged. The contact stated that the 12-volt battery and “Bring in for Service, and key not detected messages were displayed. The contact stated that while his mother was driving at an undisclosed speed, the vehicle stalled on two occasions. The vehicle flickered, and the vanity lights dimmed and flickered. The contact called the local dealer, where the vehicle was rebooted. The contact stated that five attempts were needed to unlock the parking brake. The tow truck mechanic informed the driver that the 12-volt battery was not registering. The vehicle was towed to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted, and no assistance was provided. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541136August 28, 2023
VEHICLE SPEED CONTROL
While driving on the highway at 70 mph, cruise control engaged, there was a sudden loss of drive power. I could not accelerate, or return to the cruising speed. The speed just dramatically fell. The only remedy was to pull over to the side of the road, turn off the car, and start it again. This VIN was not included in the initial similar recall earlier this year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540924August 26, 2023
POWER TRAIN, ELECTRICAL SYSTEM
When slowing down to a stop and im not completely stopped and then step on the gas the vehicle makes a winding noise and has no transmission engagement for several seconds so if im in s turning lane or even going forward when a street light turn green, there's been dozens of times where this happened and i need to let off the gas pedal slowing me down while e everyone else is gaining speed making them to jam on their breaks. I let the dealership know and their answer was just come to a complete stop, i was like during a green light? The other thing everyday I drive it the blind spot warning lights keep turning on even when theres no one around me and now i had the low tire pressure light turning on then off when the tires are completely inflated
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539947August 21, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
UNKNOWN I was backing out of a parking space using the back up camera when I bumped a vehicle behind me. Also, when driving on the highway, the cruise control doesn't always respond properly I just want to know if my car has the latest safety updates available for insurance purposes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539241August 17, 2023
POWER TRAIN
* The 7 speed DCT transmission (automatic) jerks and down shifts hard and lunges forward when braking and coming to a stop. Upon acceleration the transmission also is jerky in first gear. It's like driving a manual transmission for the first time. * If not properly controlled by braking, I could hit the car in front of me. * I have had the vehicle in twice to the Hyundai dealership, but they say the judder not bad enough to replace the transmission. They also did a software update that did not change anything. There is a Hyundai Technical Service Bulletin #22-AT-007H * There were no warning lights or messages to indicate the problem. The vehicle currently has 35,200 miles. I noticed the bad shifting at about 12,000 miles and it has gotten worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538359August 14, 2023
POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving up an incline when I overheated, causing smoke to come out of the transmission case. The vehicle suddenly stopped in the middle of the road, which could have caused an accident or fire. Regarding the transmission, I opened the hood to let the vehicle cool down for an hour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538061August 12, 2023
ENGINE
In December 2022 at 10,000 miles my engine would make knocking noises when idle and hesitate to excelerate before jumping, i took it to dealer and there was no oil on the dipstick. None of the warning lights ever Came on. They started an oil consumption test, did a chamber cleaning on the engine and finally after 3 months and 3,000 extra miles they tell me i need a new engine/ ridiculous a new car with 10,000 miles does this!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536382August 3, 2023
ENGINE, FUEL/PROPULSION SYSTEM
car shut down while driving, would not turn back on. My safety was put at risk when I was driving on the highway and my car shut off 3 times without warning. I noticed rapid oil consumption, and now my engine has seized.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536246August 3, 2023
ENGINE
I purchased the vehicle on 6/29/23, mileage at purchase was 38,126. Per CarFax ,this vehicle had an oil change at 38,026 miles (at Turnersville Hyundai). I drove this vehicle to Maryland and while there it had stalled 3 times, each time when I was going very slow. I came home to find out that in under 1,000 miles of driving since the last listed oil change, I had burned 2 quarts of oil. Took car back to Turnersville Hyundai where they kept if for 4 days and said they were doing an Oil Consumption Test and Hyundai was notified. There is no way two quarts of oil should burn up while driving under 1,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535900August 1, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Horn no longer works when pressed at 11,396 miles. Manufacturer will not offer loaner vehicle. Vehicle is not safe to drive without horn. Manufacturer does not seem to care that it's broken and will not expedite the repair process. I will have to drive this vehicle for approximately a month with no horn. My safety is put at risk as I cannot warn other drivers of impending danger and cannot warn other drivers they are about to hit me. The manufacturer has not yet inspected the vehicle. The inspection will take place on August 21st. There were no warning indications before I attempted to use the horn and it didn't work. It's possible that the horn has been broken for a while.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534905July 27, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Car has only 3000 miles and already has a bad battery. Code DTC P1AA600
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534655July 26, 2023
ENGINE, UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
UNKNOWN. AC stopped working. According to repair shop, alternator belt sliced through the aluminum housing tube and Freon cannot be recharged . It needs total rebuild/reroute of AC tubing as The position and location of alternator belt is too close to the aluminum housing/tubing for cooling system. This is a bad build/design. When it’s really hot outside this is very dangerous for all passengers in this vehicle. Repairman/mechanic said he has seen this issue more and more on several Hyundai’s that came thru his shop, that he believes a common defect and has educated him as first thing to look for on a Hyundai needing AC repair.. and one can speculate there are MANY more, since he’s not a dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533692July 21, 2023
UNKNOWN OR OTHER
The push door to the charging port locks and I am unble to open it. It will sometimes unlock if I push the unlock button several times. This is worrisome since I need access to the charging port to charge my batter. Not sure if there is a design flaw with the latch to the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533212July 19, 2023
ENGINE
The contact owns a 2019 Hyundai Kona. The contact stated that upon purchase of the vehicle, she was informed that the vehicle was included in NHTSA Campaign Number: 21V301000 (Engine). The contact was referred to a dealer for assistance. The dealer informed the contact that the vehicle was not under recall; however, the dealer performed a vibration test which the vehicle passed. The contact stated that the vehicle was consuming an excessive amount of engine oil. There was no warning light illuminated. The contact linked the failure to the previous recall. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was 63,819.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532542July 16, 2023
SERVICE BRAKES
The brakes began feeling less effective the day before because the car crept forward at a light but the driver thought they may have just eased off the brake pedal. The next day during a 45-minute drive to work the brakes felt more ineffective and a dash display warned "Low brake fluid". The Parking brake light was NOT on while driving. Drove the car from work to the local Hyundai dealer in Alexandria, VA a mile away. The dealer refused to look at car at all and said to come back in 18 days. The dealer said no loaner cars were available. Drove the car back to work. On the way home the Parking brake light came on. Got home and saw the Owners Manual says to park the car and not drive it when the Parking Brake light comes on while the parking brake is released. Checked the brake reservoir and it was completely empty. The brake pedal went to floor and the only way to stop the car was to use the Parking Brake. The reservoir was refilled but all fluid was gone in a few hours of driving. The car was towed ten days later to the same dealer after a manager at the dealership got involved. The tow truck driver had to use the parking brake to drive the car out of the parking garage. The dealer advised the problem was a faulty caliper. The Owners Manual claims the car has a "dual diagonal" braking system as required by law but somehow a single leaking caliper resulted in a COMPLETE loss of pedal braking and ALL brake fluid from the master cylinder reservoir in a short period of time. Had this happened on a highway instead of city streets this could have been a fatal. THE BRAKE MASTER CYLINDER RESERVOIR DOES NOT SEEM TO BE A "SPLIT" RESERVOIR. It has a separator but the "wall" does NOT go all the way to the top of the reservoir. I believe that when the brakes were used the fluid splashed from the "good" half to the leaking half because the reservoir is not 100% physically separate for the two sets of brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532048July 13, 2023
ENGINE
Came off the frwy and stopped and once I got back and accelerated the car began to make metal grinding sound from the engine drove immediately to the dealership that was less then quarter of a mile away. I left it over night and was told the next day it was not safe to drive at all and there was no loaner cars or rental service. 5 days later a loaner was provided. There was no warning light or alert sound for me to know there was something wrong. The car could had stopped on the frwy and caused a major accident. The dealership determined the short block needed to replaced and took action to have it covered under warranty. The car had 13,500 miles on it at the time and 30 days later a new short block was installed and completed with no extra warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532060July 13, 2023
POWER TRAIN
The contact owns a 2022 Hyundai Kona. The contact stated while driving 35 MPH, the “Engine Off – Shift to Neutral” was displayed and an audible sound was heard. The contact was able to pull over and shut off the vehicle. The vehicle was restarted and operated normally. The vehicle was taken to the dealer to be diagnosed however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 37,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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