Hyundai Kona Complaints

964 consumer complaints on file.

#11568881January 30, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Had left Costco and while driving away down road to intersection, the 2023 Kona SEL abruptly locked the brakes and briefly skidded, as it displayed Emergency Braking Activated message on display. I had crossed a dotted line to enter a left turn lane at about 20 mph to make a turn which should not have triggered the AEB-there wasnt anything in front of me whatsoever except empty road, the roadway was dry and unobstructed. I maintained control of the car after being surprised by the brakes locking up for a second or two without any warning. I have not experienced this before after driving the Kona for little over a year and a half, with 22, 000 miles. I experienced repeated phantom braking problems with a 2120 Mazda Cx30 I previously owned; the Kona braked harder into a brief skid but shorter in time than the CX30. This was more dangerous!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568299January 28, 2024
UNKNOWN OR OTHER
Muffler pipe fell off while car was sitting in my driveway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567767January 25, 2024
ELECTRICAL SYSTEM:HORN
The contact owns a 2023 Hyundai Kona. The contact stated that while pressing the horn to avoid an accident, it was discovered that the horn was inoperable. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The local dealer was informed of the failure. The manufacturer was not contacted. The failure mileage was 12,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566268January 18, 2024
ENGINE, ELECTRICAL SYSTEM
The contact stated that she was an insurance company claim adjuster who was calling on behalf of an insured consumer, who owned a 2021 Hyundai Kona. The contact stated that while the vehicle was parked and unoccupied, the vehicle caught on fire. The contact stated that there was no warning light illuminated before the incident. The fire department extinguished the fire and filed a report. The contact stated that the insurance company sent an inspector, who determined that the fire originated in the engine compartment. The contact stated that the entire vehicle burned and only the frame remained. There was no injury sustained. There was no police report filed. The vehicle was towed to a salvage yard, where it was totaled. The contact related the failure to NHTSA Campaign Number: 21V301000 (Engine); however, the VIN was not included. The contact did not know whether the dealer and the manufacturer were contacted. The failure mileage was approximately 23,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11565034January 12, 2024
ENGINE
The contact owns a 2020 Hyundai Kona. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated. The contact drove to her destination and while shifting the vehicle into park (P), the vehicle was shaking violently. The contact drove the vehicle to an independent mechanic who determined that the engine was losing compression and referred the contact to a dealer. The contact drove the vehicle for several weeks more due to scheduling at the dealer. The contact observed that the vehicle was consuming oil at an excessive rate. The contact stated that the check engine warning light was constantly illuminated, and the vehicle was intermittently stalling. The contact drove the vehicle to a dealer who determined that the cam shaft and timing belt needed to be replaced. The vehicle was repaired. The contact retrieved the vehicle and the failure reoccurred. The contact stated that the vehicle was stalling, and the check engine warning light was constantly illuminated. The contact returned the vehicle to the same dealer who diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact had the vehicle towed to an independent mechanic who diagnosed and determined that the piston oil rings in engine cylinder #3 were cracked and damaged the cylinder and the engine. The vehicle was not repaired. The contact was notified by the independent mechanic of NHTSA Campaign Number: 21V301000 (Engine). The contact contacted the manufacturer and was informed that the VIN was not included. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565025January 12, 2024
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The 2021 Kona SEL PLUS AT AWD suddenly changed into the manual low gear and abruptly stalled in traffic. The Kona was stopped at a traffic light. When the traffic light turned green and the car was driven, the Kona's transmission seemed to switch into the manual low gear creating a high RPM. After it crossed the intersection, the Kona stalled and stopped abruptly in traffic. Shortly thereafter, the car was restarted and it went back to driving normally. The Kona was taken to the dealership but they could not find any code. So they say without a code, they can not do anything. This is a serious safety problem. I have a video of the incident. I have contacted HyundaiUSA and they will not do anything without a code.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564746January 10, 2024
ENGINE
Throughout the last six months the car was stalling occasionally. The car would stall when accelerating after a stop. My local dealer replaced the starter coils and changed the oil. When the problem repeated, it was discovered the engine is burning oil. In fact approximately 6 weeks since the last oil change in November 2023, the engine needed another 3 quarts of oil. My local mechanic diagnosed the problem. He said the piston rings are inferior causing the engine to burn oil prematurely. So, I monitor the oil level weekly. I spoke to Hyundai America and they refuse to acknowledge the problem. The engine started stalling at approximately 80,000 to 90,000 miles ago. Both my wife and myself were almost rear-ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564492January 9, 2024
ENGINE
While driving the car, the engine stalls and I'm no longer able to accelerate, despite pressing the gas pedal. I'm able to turn and brake. When this happens, the check engine, oil, and battery lights come on. It is sometimes accompanied by a grinding/banging sound. In order to get my car running again, I have to park it somewhere safe, turn it off, and turn it back on. This is difficult to do on a highway or when surrounded by a lot of traffic. This started occurring in November 2022 and has happened many times since then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563666January 5, 2024
POWER TRAIN, UNKNOWN OR OTHER
This car has had 8 dct codes. Oil pump replaced, thermostat replaced, radiator replaced, horn replaced, thermostat housing and thermostat replaced again, ignition wires replaced, oil sensor replaced. Most issues happened before car was 1 years old. Car is always fixed free of charge at dealership. Car was shaking if I went over 20 mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563528January 4, 2024
ENGINE
We were driving on the interstate when suddenly the check engine light began flashing and the engine began to lose power. We were able to coast to a safe location to pull off, but had it not been Christmas day and there was more traffic, the situation would have been much more dangerous. Once pulled over we shut off the engine. Upon trying to restart the vehicle it would not start up again. After having it towed to a repair shop they stated the engine had pieces of metal throughout and would need to be replaced. It appeared to be a failure of the piston rings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563234January 3, 2024
ENGINE
The contact owns a 2019 Hyundai Kona. The contact stated while driving approximately 60 MPH, the vehicle lost motive power and stalled. The contact was able to coast off to the side of the roadway and attempted to restart the vehicle. After several attempts the contact stopped and waited for approximately 30 minutes and was able to restart the vehicle. The contact stated no warning light was illuminated. The contact was able to drive to an unknown dealer. The dealer diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The vehicle had not been repaired. The manufacturer was not informed of the failure. The failure mileage was unknown. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562355December 28, 2023
ELECTRICAL SYSTEM, ENGINE
Rodent damage found during 1-year maintenance. This is an increasing problem that is under-reported. Damage was found before any wires were effected, however, the wiring was exposed and would have caused a malfunction had this not been detected by technician. 1. Automakers across the board are using cheaper, soy-based elements to wrap wiring and customers are having to deal with the result of subpar parts. 2. With automakers increasing the time allowed between oil changes, customers are given a false sense of functionality in the vehicles they drive. 3. Automakers that advertise "free maintenance" should not be allowed to limit maintenance to once per year or every 5,000-8,000 miles, as more prudent inspection would prevent customers from unknowingly having their cars devoured by rodents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561806December 26, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Horn stopped Working out of nowhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561487December 22, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
For about a month, the car is pausing for a second or two during acceleration. The car was brought for service to Great Lakes Hyundai of Columbus (Ohio) on 12/19/2023. This is diagnosis and remediation that was offered: Needs immediate attention 1 of 5 services Related requested service [Primary]: 10HYZ06 - C/S CHECK ENGINE LIGHT CHECK AND ADVISE: C/S CHECK ENGINE LIGHT CHECK AND ADVISE CHECK ENGINE LIGHT - DIAGNOSIS - CUSTOMER STATES THE CAR IS DRIVING ROUGH WHEN CHANGING GEARS, DOES NOT WANT TO ACCELERATE, HAS TO PUT THE PEDDLE ON THE FLOOR. [Other]: Transmission control unit update Speak with your service advisor for more information on this recommended service. There were no warnings. I just noticed to the problem, and it was getting worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561448December 22, 2023
UNKNOWN OR OTHER
Hyundai is making it very difficult to get the safety recall fixed, Roadblocks in every step, The worst customer service, Just delaying at every little step, Unbelievable, Took several months to find a fix, then several weeks to get an appointment, only to find that they will order the part, several more weeks go by, then i need start the apppointment process again and wait for 4 more weeks..got to be kidding
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560690December 18, 2023
ENGINE
Coolant Leak. Integrated Thermal Management started Leaking at around 16,000 Miles. Part replaced 12/14/23. Leaks continues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559897December 13, 2023
POWER TRAIN
Letter below was sent to Hyundai corporate 7 Feb 22. They replied I should work with my Dealership to resolve the issue. Dealership cannot duplicate the fault. Vehicle has 7 speed DCT and currently has about 40k miles. "SUBJECT: 2020 Hyundai Kona DCT disengages and/or makes loud banging noise upon normal acceleration from standing stop. Occurrence is random but more prevalent in warm weather. ISSUE: While our Kona has been a mostly faithful servant over the last 17 months, including a trip from Florida to Oregon and back, it still, at random times, will violently disengage the 1st gear clutch, sometimes with a very loud 'bang.' Local Dealership mechanics cannot duplicate the fault, so what can be done? OPINION: For my wife in particular, this is a Safety Issue. When you step on the gas and the car begins moving forward but then BANG! and it coasts, bad things can happen. Like when you are trying to move out into fast moving traffic? The last time our Kona did this to me a couple weeks ago, the ‘BANG’ shook the car as violently as a collision, and I reflexively looked in the rearview mirror expecting to see an oil slick behind me. But nothing further happened and the car drove normally afterwards. Very disconcerting. NOTES: Don't get me wrong here. We like Hyundai vehicles and have owned two Sonatas, one Elantra, one Sante Fe and now, a Kona over the last 10 years. I love the' zip' from the Kona turbocharged 1.6ltr ‘mouse motor,’ the mileage is very good, and fit and finish are excellent. This is our vehicle of choice for all local trips and some longer ones." Help! Are there other owners in the same boat as I am? Is a recall pending?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559743December 12, 2023
ENGINE
9/13/2022 I took my vehicle in to the dealer stating the vehicle felt like it was going to stall. I was told there was no code found so they couldn't do anything, passed off as nothing wrong. On 4/1/2023 the vehicle stalled while pulling into a parking lot and a car behind me had to honk because it was going to hit me. I took the vehicle to dealer, they kept it two days, I was told it could not be created, no code found. 7/30/2023 the vehicle stalled on me four times, again I left it at the dealer for two days, vehicle was down 3 qts of oil. Oil consumption test started. During all this I had two open cases with Hyundai corporate. One was closed without my knowledge and the second my case was denied for any kind of help, no engine replacement or vehicle repurchase options provided to me. I was told I could open a case with the BBB which I currently have. I am waiting to hear what is happening with that currently. The vehicle continues to run extremely rough and sluggish, everytime I brake or slow down, I'm afraid it's going to stall. One time previously it did stall on me while driving on an overpass of a business street and I was afraid someone was going to hit me from behind. It's hard to drive a vehicle that everytime to put your foot on the brake or slow down you are afraid it's going to stall and someone is going to hit you from behind. That is a safety risk. When the vehicle has stalled it has been at different speeds, in different instances, like I said, slowing down, braking, pulling in to a parking lot and just driving straight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559337December 10, 2023
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
I was driving at night and my passenger was trying to pull up the maps on the touchscreen dash and the headlights shut off and the whole dash including the speedometer and rpm Guage shut off for less than 10 seconds it all went off and came back on on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558621December 5, 2023
ENGINE
The contact owns a 2024 Hyundai Kona. The contact stated that while driving approximately 35 MPH, the vehicle lost motive power and stalled. The vehicle was immediately restarted and operated normally. During the failure, the check engine warning light was illuminated. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted regarding the failure. The VIN was not available. The failure mileage was 175.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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