Hyundai Kona Complaints

964 consumer complaints on file.

#11577069March 13, 2024
ELECTRICAL SYSTEM, ENGINE
car kept stalling and electrical system was off ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576791March 12, 2024
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576401March 9, 2024
ELECTRICAL SYSTEM
Horn stopped working. Fuses are good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575287March 4, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
My vehicle suffered a tire blowout on [XXX]. It was determined to be caused by ripped beading on the inner and outer part of the tire. It was also said that the damage to the tire occurred at time of initial install by improper mounting and balancing of the wheels and tired. The tires were 235/55/r17 Kelly A/S Edge M+S tubeless radial Tires manufactured in Mexico. The tires were placed on vehicle by the dealer. My safety was put at risk because 1) the tires were not manufacture recommended OEM tires. 2) No warning indicator Illuminated on the dash to indicate the tire was losing pressure. The vehicle then a month 1/2 later caught fire. Prior to the fire several warning malfunction indicators Illuminated. In addition to what was apparent electrical haywire, causing alarm sounds ( beeping), flashing lights, and warning indicators illuminating throughout the dash. The vehicle is said to be a 2018 hyundai kona petrol. Although at time of purchase and fire was equipped with a lithium ion 20h battery. I was told an inspection was done in August of 2021 by Hyundai Motor of America after fire and being towed to the local hyundai dealer, however to date 3/2024 am still denied the report and gave never been allowed to have it. The fire said to have been caused by audio installation faulty wiring to a subwoofer secured in the back of the vehicle which coincidentally was also stolen due to the repair dealer facing to secure the vehicle during repairs. The repair facility provided a work order that only listed 2 parts replaced which were two main wiring harnesses. In addition to the wire harnesses that the repair dealer is said to have replaced, there were other documented changes and replaced parts not mentioned, listed or detailed on any repair order. The original lithium ion battery had been replaced. Two- 50v main relay fuses in the relay box located in the engine compartment had been replaced. Prior to fire read HMML, after repairs read PBD01. PRT.1OF3 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#11575295March 4, 2024
UNKNOWN OR OTHER, WHEELS, ELECTRICAL SYSTEM
Prt. 2continued. The TPMS sensors had been replaced, which leads me to believe that at time of tire blowout did not function Although the subwoofer was stolen from vehicle the wiring to the subwoofer was said to have caused the fire and remained intact and connected to back of the original stereo equipment. A new subwoofer was purchased and the same wiring used to plug into from before fire and the subwoofer/stereo/wiring all worked just fine. One would assume the wiring would be fried and not work properly, however it didn't at all. This lead to me investigating the vehicle on my own after not being covered under warranty and all responsibility left on me to fix the vehicle. The "2018 hyundai kona" I was sold poses numerous safety risks for every driver on the road, not just the unfortunate consumers that purchase them for the following reasons. The vehicle is affixed with a vin sticker stating the manufacturer is HMC. Hyundai motor company of Korea with a final assembly in Korea. Has a manufacture date of [XXX] and self certified by manufacturer to comply with all US fmvss and anti theft protection required at time of manufacture date. The car to date has not undergone safety crash testing performed by NHTSA. NO substantially similar vehicle is US to compare ratings to, it being 1st of its kind. The sticker also lists vehicle as passenger car, however according to manufacture rated class c and over 4,000 lbs and a Truck/SUV for classification purposes. Although sold in the US as AWD, is listed as 4×4 elsewhere. Lithium ion batteries are not standard for non hybrid or electric vehicles. No import documentation is attached to the vehicle. The hyundai kona was not placed on list of vehicle eligible to import by the NHTSA until 2020. MINE SAID TO BE REGISTERED IN WASHINGTON STATE IN 2018. The vehicles original window sticker lists part cartent as required however is not listed on the parts content list provided by the NHTSA ad required until 2020. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#11575302March 4, 2024
UNKNOWN OR OTHER
The 565 and 566 required to be submitted by manufacture prior to sale in US lists the vehicle manufacturer in korea, describes vehicle as a truck and weight recorded at over 33000 lbs. The vehicle has had no safety Inspections and a rather loose self certification process allows the oversight and quality assurance that the vehicle did meet fmvss and all FMVSS requirements. Simply taking a manufactures word for it does not protect innocent consumers and endangers every driver on the road. The vehicle was driven on a fully capable scale and weighed 3, 126lbs fully loaded. The vehicle has a WMI of KM8, when a WMI search on the NHTSA website through manufacture information list only the Sonata as KM8 and decodes the vin KMH in the US not KM8. The window sticker lists a port of entry as PT, however again 0 import documentation is found. The Washington State DOL states the vehicle was manufactured in the US and shipped to the dealer. However the only US hyundai manufacture plant in the US was HMMA and they according to 555 and 566 submittal do not manufacture the Kona. The kona is not listed as manufactured by any US Hyundai rather Hatci is listed as a parent company and has a submittal of a 565 and 566 listing the Kona as a truck but was not submitted until 2023. Again my vehicle was said to have been registered in washington state in 2018. A recorded conversation I had recently with NHTSA safety hotline, NHTSA representative can be heard stating not every vehicle is tested due to lack of funding. That's not safe. I have a right to know the vehicle I am driving is fit for the road. When asked why the crash testing safecar program was created, NHTSA states to ensure safe cars for consumers when the website states it allows for incentives to be offered to manufactures to produce these safer vehicle. There is no requirments to ensure that they do. And if the car isn't randomly selected to be tested, the NHTSA does not ensure it does but takes the manufacturers word
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#11574843March 1, 2024
SEATS
The Hyundai Kona was struck head-on by another vehicle. There was one driver and one minor passenger in the right rear seat in the Hyundai Kona. The driver had minor injuries while, unfortunately, the accident was fatal to the passenger. The impact of the collision caused the right rear seat to snap forward, fracturing the passenger's neck. The cause of death for the passenger was blunt force trauma caused by the neck fracture. If the seat had stayed in place during the impact, the passenger's neck would not have been fractured. The vehicle is no longer available for inspection. To our knowledge, the problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle was inspected after the accident by the police. There was no symptom of the problem prior to the accident.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#11574849March 1, 2024
UNKNOWN OR OTHER
My rear passenger door and trunk will not unlock. The rear passenger door will not unlock from the inside or via the key fob. This puts my child at risk in the back seat by not allowing them to exit the vehicle. The dealer states that the door lock mechanism has to be rebuilt. This sounds like a manufacturer safety problem. My concern is that this could happen to all of the doors on the car. Which is an enormous safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574761February 29, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This has happened about 15 times since I bought my Hyundai Kona EV Ultimate new in February 2021: When a car in front of me slows very quickly, occasionally my car tries to help me too much. I have been in complete control of the situations, but my car beeps it's warning, adds it's efforts and the brakes lock up with tires squealing, and we stop with plenty of space in between myself and the car in front of me. This usually happens in freeway traffic. It is terrifying and I always immediately look in my rearview mirror to see if I'm going to get rear-ended. I haven't been hit yet, though I have been flipped off a few times. One of these days, people will be hurt, along with the damages to the cars. The first time it happened was only about 2 weeks after the purchase. I had my 5-year old twin granddaughters in their car seats. Just as described above, the brakes locked up and it really scared them (me too!). I took it back to the salesman I bought it from at Stevens Creek Hyundai and he said it was just a setting with the response time, so he changed it. But it kept happening intermittently. I brought into the Future Hyundai of Concord dealer and they test drove it, could not replicate it, and after checking with their computers, said that the "system is working as designed". Frustrated that I wasn't being heard, I contacted Hyundai Consumer Affairs. They supported me and I got a case number and another appointment at a different dealer, Dublin Hyundai. This time, I went on the test drive and the technician was able to replicate the situation. At first he said it was a setting, but I said that I didn't care what the setting was, this should never happen. It is very dangerous. He agreed and said he would need to contact "Techline" the next day. But when I tried to find out any information about this conversation, I got only silence. Then I got a message that I could come pick up my car and that "the system is working as designed". Help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574568February 28, 2024
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
11 days after purchasing the vehicle it began shutting completely off in the middle of me driving it, losing all power for no reason I could see and would not turn on for a considerable amount of time. I brought the vehicle back to the dealership on 6 separate occasions, one of the times my car stayed at Jenkins Hyundai for 12 weeks while they tried to find the issue. Finally, it was towed to a Hyundai dealership in Valdosta, GA who kept it for 2 weeks and found two electrical shorts under the front bumper. After this repair it stopped losing power randomly but I still experienced electrical surges, flickering, and consistently blown lightbulbs. It was brought back to my dealership I bought from after this but they claimed nothing was wrong, so I gave up trying. I don't feel like my issues were ever taken seriously and I am now stuck with this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574441February 28, 2024
ELECTRICAL SYSTEM
The contact owns a 2024 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 23V901000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573887February 25, 2024
ENGINE
The vehicle was purchased brand new. After the first recommended oil change interval, the car has leaking oil daily. A complaint of the leak made to the dealer at 2nd oil change. Dealer stated they found nothing wrong. Car still leaks oil even after subsequent oil changes at prescribed service intervals. We now have to place a pan underneath the vehicle while it’s parked in the garage to catch the daily oil leaks. Very frustrating and very concerning that a brand new car is leaking oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573735February 24, 2024
POWER TRAIN, ENGINE
My 2021 Hyundai Kona AWD will not operate. It only has 18,000 miles on it and I bought it new. I had the oil changed at 7,000 miles. The dealership made me wait a month to take a look at it, and I believe that they know there is an issue with this model so they are trying to stall. I plan to request a buyback. The last time I tried to drive it, it died every time the car came to a brake. I had to sit with my emergency lights flashing for a few minutes to get it to start again, only to have it die at the next light. This is very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573567February 23, 2024
STRUCTURE:BODY
I took my car to Hyundai due to the rear spoiler squeaking on warm days. Sounded like it was rubbing plastic on plastic. The dealership wanted $200 to just look at what the problem might be. I couldn't afford that. I went home and researched how to look into it my self. I removed the interior top trim piece and 3 locking nut/washer combos fell out of the trim piece. Only 5 nuts hold the spoiler in place and the 2 other nuts were loose. My spoiler could have fallen off at anytime. Only reason I thought to check for this after I got home was someone mentioned the same problem on another Hyundai Vehicle. This clearly is a problem. They are not adding any liquid lock or something to prevent this from happening. I am very good at working on cars, what if the next person isn't and they can't afford to pay to have the spoiler looked at and it falls off. Only thing left that would hold it on would be a brake light wire and the washer hose. I'm not sure if this is a wide spread problem, but if mine can come off driving it daily. I imagine their could be a bunch of spoilers loose and nobody realizes it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572620February 18, 2024
UNKNOWN OR OTHER
Horn fails in very cold weather. When the horn is depressed/pushed down on, no sound is produced. The first and second incident caused it to stop working completely. During the THIRD incident, repeated pressing of the horn would eventually produce a weak sound that would eventually grow louder. This compromises safety because the horn cannot be counted on to alert others to imminent possible danger/collision. The dealer confirmed it twice and replaced the horn twice. The first incident was remedied by replacing the horn fuse. The vehicle gave absolutely no warning or symptoms that the horn was going to fail to produce any sound. Incident dates: 12/25/2022, 02/26/2023, and 01/18/2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572540February 17, 2024
UNKNOWN OR OTHER, ENGINE, VEHICLE SPEED CONTROL
Loss of power to speed unable to acceleration had to pull over
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571236February 10, 2024
ENGINE
I was driving my car and then the engine light started blinking then my car made a funny noise I came home and put the scanner on it and code P1327 came up and freeze frame came up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570682February 7, 2024
UNKNOWN OR OTHER
Horn needs replacing. No bodily damage was done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570221February 6, 2024
ENGINE
My vehicle was purchased in late June 2023 with Remainder of Hyundai Factory Warranty promised. A few months ago I started hearing a ticking noise from the motor and on 3 different occasions almost stalled while stopped at a traffic light. I took it to CMA's Hyundai of Lynchburg and upon inspection was told I need a new motor due to finding possible aluminum on the piston head of cylinder 4. There was a previous recall on 2021 Hyundai KONA Motors due to faulty piston rings. I am wondering if the defect in my motor may be related. I was told I could not leave/drive my vehicle for my own safety. So my vehicle has been at the dealership since mid-December, 2023. They state the warranty is void.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569371February 1, 2024
AIR BAGS
I had a car collision last [XXX] when the car ahead of me made a sudden stop in the [XXX] . I was in the fastest lane when it happened and I was not protected at all because the airbag did not deploy. It resulted to pain due to contusion on my chest wall, pain on my sternum contusion on my right knee and neck strain. My insurance covered for the repair. Hyundai has told me after I asked them to check on the car that they are not going to investigate as to why the airbag did not deploy. I feel very unsafe driving it. I am very traumatized. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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