Hyundai Ioniq 5 Complaints

1,350 consumer complaints on file.

#11729262April 5, 2026
ELECTRICAL SYSTEM, POWER TRAIN
While driving the vehicle, the ICCU failed. The vehicle shut down in the middle of traffic without any warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729163April 4, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The 12V battery in my 2025 Hyundai Ioniq 5 failed under normal use, causing repeated loss of vehicle function. Voltage measured ~12.3V at rest, dropping to ~12.0V when opening the door, and collapsing to ~11V then ~9V under light load (headlights), resulting in system shutdown. After a failed start attempt, the vehicle experienced a brownout followed by a complete loss of 12V power for approximately 5 minutes while the battery was replaced. After installing a known-good replacement battery, the vehicle powered up and the instrument cluster displayed “The vehicle is On, Ready” without pressing the start button or providing any operator input. Due to safety concerns, I did not attempt to move the vehicle. Concern: After a complete loss of control power, the vehicle appears capable of entering or reporting a Ready state without explicit operator action. A vehicle should not present or enter a drive-ready state following a power interruption without a new, deliberate user command. This behavior is unpredictable and could present a safety risk if the system were to enable propulsion or mislead the operator about the vehicle’s state. At minimum, it indicates improper state recovery after a power failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729148April 4, 2026
TIRES
Factory installed Michelin Primacy AS tires with acoustic foam lining. All 4 tires had acoustic foam coming loose and wadding up inside the tire, resulting in extreme vibrations (similar to a severely unbalanced tire) approaching and at highway speeds making vehicle difficult to control. Initially had the tires re-balanced in an attempt to fix before the problem was fully understood, but that solution did not last. Ultimately had the tires dismounted and foam pulled out, then rebalanced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729122April 3, 2026
ELECTRICAL SYSTEM, POWER TRAIN
On April 1, 2026, my 2025 Hyundai IONIQ 5 experienced a cascading electrical failure. The vehicle first displayed a warning about a problem with the on-board charger, followed shortly by an alarm and the 'Stop Vehicle and Check Power Supply' warning with a red 12V battery indicator, rendering the vehicle unsafe to drive. Had I been on the freeway this would have been extremely dangerous. My Bluelink diagnostics history confirms three fault codes from that date: P1A9096 (ICCU fault, Electric Vehicle / Air Flap system, still Open as of 4/3/2026), and P056216 (Voltage Regulation fault, Hybrid Control system, reported twice), consistent with a cascading ICCU failure causing 12V system collapse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728898April 2, 2026
ELECTRICAL SYSTEM
There were no dash warnings. The car slowed to 20MPH and then stopped just as we were about to pull onto a busy freeway. The dash stayed on and then went blank while I waited for the tow truck to take it back to the dealer. The tow truck driver was unable to move the car without jumping the dead battery to get the car to pull up the tow truck ramp. We were told it was an ICCU failure. The car was in the Hyundai dealer for replacement of the ICCU unit for approximately 10 days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728787April 2, 2026
ELECTRICAL SYSTEM
Failure of Integrated Charge Control Unit (ICCU). Vehicle stopped charging 12V service battery from main high voltage battery. Displayed "Check Electric Vehicle System" followed by "Stop vehicle and check power supply". Vehicle to operate normally though Cruise Control stopped working. Continued to drive the few miles to our home. Once home checked service battery with battery monitor. Showed 12.1V and did not show battery being charged with vehicle ON (Ready) or OFF. Had vehicle towed to Hyundai service facility where the ICCU failure was confirmed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728749April 2, 2026
ELECTRICAL SYSTEM
Upon starting the car, it made an audible "pop", and the dash indicated to check the 12V power supply and "low available power" with a turtle indicator, and an "EV!" warning lamp. The car struggled to accelerate out of the parking lot, and within a minute, the dash displayed a "power failure" message, and the car lost all ability to accelerate while on the road, forcing an emergency pull-over. The 12V system completely failed while waiting for a tow truck, complicating the already poorly-documented and complicated process of disengaging the vehicle's automatic parking break for loading onto the flatbed trailer. The dealership performed diagnostics and confirmed an ICCU failure. After waiting for parts and technician availability, the ICCU was replaced with part number 36400-1XAA0-AQQH "ICCU Assy" and returned to me 32 days later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728740April 2, 2026
FUEL/PROPULSION SYSTEM
I am writing to notify you of an Integrated Charging Control Unit (ICCU) failure on my 2023 Hyundai Ioniq 5, purchased in October of 2023. While driving home on March 4 2026, the dashboard displayed the warning "Check vehicle electrical system," and then a "pull over safely" warning. I had to leave the vehicle in a parking lot and walk home. It was towed to a dealer on March 5, 2026 to diagnose and repair the problem. The car has just under 17000 miles on it. I was told the dealer was swamped with Ioniqs with this problem and had no ETA for parts. Fortunately they will be able to repair our car next week. Hyundai claims the replacement part has been redesigned to address the problem. Interestingly, I'm reading that Hyundai has issued a recall for some vehicles of this make and model year for this very serious issue; mind bogglingly we received no such notice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728697April 2, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
On Mar 29th, I got a 12v battery low voltage warning sign at 4pm. Jumpstarted the car and drove back to the home. On Mar 30th, car would not start so I had it towed to Downey Hyundai by roadside assistance. On Mar 30th, 12:41pm dealer confirmed that the it will need an "ICCU" and have ordered the part, but there are no loaners and no ETA for the part at this time. Problem has been reproduced and confirmed by dealer. There were no other warning signs prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728139March 30, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Car won’t start and is completely dead. Doors won’t open, including charge port door. Once you manually unlock car is totally dead inside. Took to dealer for an ICCU replacement under warranty but died again 1 week later. Another ICCU failure? Terrible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727928March 30, 2026
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I am filing this complaint regarding Hyundai Motor America's failure to complete a vehicle repair in a timely manner on my 2022 Hyundai Ioniq 5 (VIN: [XXX] ), which has been at Hyundai of Leander, an authorized Hyundai service center in Leander, Texas, since September 2025 — more than six months — awaiting a replacement high-voltage battery. (Case No. XXX) I purchased this vehicle in September 2025 from Apple Sport Imports in [XXX] . The vehicle was sent immediately to Hyundai of Leander for an open repair and I never took full delivery. I was informed the replacement battery was initially allocated to a different dealership and a new order could not be placed until approximately January 2026. As of March 2026, Hyundai's own case manager confirmed in writing on March 30, 2026 only that they are working to determine the battery's arrival date with no confirmed completion date provided. Since November 2025, I have made 5 monthly payments of $513.92 totaling $2,569.60 on a vehicle I have never driven, with a sixth payment of $513.92 due in April 2026. I am also flagging a potential records discrepancy for NHTSA's awareness. When I checked my VIN on Hyundai's recall lookup website, Recall 272 — covering an ICCU software update, fuse replacement, and ICCU replacement on 2022-2024 MY IONIQ 5 vehicles — is listed as a Closed Campaign with a completion date of October 24, 2025. My vehicle was physically at Hyundai of Leander awaiting parts on that date and remains there today. I do not know whether this recall is related to the current open repair, but I am flagging the potential discrepancy for investigation. When I raised this with Hyundai of Leander's service department, I received no clear explanation. I am requesting that NHTSA investigate Hyundai Motor America's recall fulfillment practices and the accuracy of their recall completion records for this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727726March 28, 2026
LANE DEPARTURE: WARNING
I am writing to report a serious safety concern regarding the “Consider Taking a Break” driver alert system in my new 2026 Hyundai Ioniq 5 Limited, which currently has 515 miles. This notification is presenting itself in a way that I believe creates a distraction and potential hazard while driving. The alert appears frequently and without clear justification, even when I am fully alert and in control of the vehicle. Rather than enhancing safety, it draws unnecessary attention away from the road and contributes to driver frustration. From a safety standpoint, any system that interrupts driver focus—especially without accurate or consistent triggering criteria—can increase risk rather than reduce it. This is particularly concerning in real-world driving conditions where attention needs to remain uninterrupted. Due to this issue, I am seriously considering returning the vehicle, as I do not feel confident in a system that behaves unpredictably and may compromise safety. I strongly urge Hyundai to: - Investigate this behavior immediately - Issue a recall or software update to correct it - Provide owners with the ability to disable or customize this alert I have also included NHTSA on this email, as I believe this warrants broader review as a potential safety defect. Please advise on next steps and whether a fix is currently in development. Thank you for your prompt attention to this matter. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727624March 28, 2026
ELECTRICAL SYSTEM
The vehicle flashed a warning not to drive the car because of an electrical system problem after a loud popping noise. I had the car towed to a dealership who told me the Integrated Charging Controller Unit had failed. The car is only 9 months old with under 5000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727611March 27, 2026
ELECTRICAL SYSTEM
Based on all symptoms - loud pop followed by limp mode and electrical warning, and inability to charge -- iccu is busted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727550March 27, 2026
POWER TRAIN, ELECTRICAL SYSTEM
ICCU failure. Common problem but Hyundai seems to have no fix despite it happening for years now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727506March 27, 2026
ELECTRICAL SYSTEM
ICCU and its fuse blew randomly while reversing out of a parking spot. A warning light appeared on the dashboard saying "check electric vehicle system" after a loud pop noise came from the rear passenger side. The ICCU charges the 12V battery on board, and when the 12V dies the whole car dies, resulting in the car shutting down suddenly. It's a known issue with this model car. The service center confirmed the ICCU blew when they ran diagnostics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727468March 27, 2026
ELECTRICAL SYSTEM
My vehicle lost power as I was driving after warnings from the electrical system. The vehicle was towed to a Hyundai dealership where it was diagnosed with ICCU failure. The ICCU system was replaced by dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727403March 27, 2026
ELECTRICAL SYSTEM
ICCU completely went out. Had to have the ICCU replaced with an upgraded one, fuse replaced and software was updated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727361March 26, 2026
ELECTRICAL SYSTEM
I was driving at 25 mph when I heard a loud pop come from the rear of the car and subsequent warning message came up on the dashboard - "STOP VEHICLE AND CHECK POWER SUPPLY". In an electric vehicle this is a very alarming message to see. I was fortunate to be close to home so I was able to drive home and call roadside assistance for my car to be towed to the dealer. The vehicle has since been diagnosed with an "ICCU" failure. I had no indication or warning that this was going to happen, just a sudden failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727345March 26, 2026
ELECTRICAL SYSTEM
ICCU failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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