Honda Passport Complaints

1,683 consumer complaints on file.

#10845523March 8, 2016
STRUCTURE:BODY
FRAME RUSTED OUT AND FUEL TANK MOUNTING BRACKET RUSTED THROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824247February 4, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 HONDA PASSPORT. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE, THE TECHNICIAN NOTED THAT THE ENTIRE FRAME UNDERNEATH THE VEHICLE WAS RUSTED. THE TECHNICIAN STATED THAT THE FAILURE, IF NOT REMEDIED, WOULD CAUSE THE FUEL TANK TO DETACH FROM THE VEHICLE. THE CONTACT STATED THAT THE SERVICE ENGINE LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824308February 4, 2016
STRUCTURE:BODY, SUSPENSION
MY HUSBAND AND I BOUGHT THIS VEHICLE A FEW DAYS AGO. TODAY HE TOOK IT IN TO GET A TUNE UP AND OIL CHANGE. WHEN THE MECHANIC HAD THE CAR LIFTED HE RECOGNIZED A SIGNIFICANT AMOUNT OF CRACKS/RUST FRAME. THE PLASTIC GAS TANK IS ABOUT TO FALL OUT OF THE METAL CASING THAT SURROUNDS IT, IT IS ALMOST COMPLETELY ATE AWAY. THERE IS ALSO A FRAME CRACK DUE TO RUST ON THE PASSENGER REAR FRAME BEHIND THE REAR TIRE. THE MECHANIC ADVISED THAT WE NOT CONTINUE TO DRIVE THIS CAR UNTIL THE ISSUE HAS BEEN RESOLVED DUE TO OUR SAFETY. WE FOUND SOME INFORMATION ON A RECALL PERTAINING TO THE SAME PROBLEMS THAT WERE OCCURRING ON OUR VEHICLE: HTTP://NEWS.HONDA.COM/NEWSANDVIEWS/ARTICLE.ASPX?ID=5798-EN WHEN WE SEARCHED OUR VIN NUMBER NO RECALLS SHOWED UP, EVEN THOUGH THE CAR WAS BOUGHT, SOLD, AND DRIVEN IN WHAT HONDA REFERS TO AS A "SALT BELT" STATE. NOT SURE WHY MY VEHICLE WAS NOT INCLUDED IN THE RECALL AS IT IS HAVING THE SAME SAFETY ISSUES AS THE VEHICLES THAT WERE RECALLED ARE HAVING. PLEASE ADVISE WHY OUR VEHICLE WAS NOT INCLUDED IN THIS RECALL WHEN IT CLEARLY HAS THE SAME ISSUES AS THE VEHICLES THAT WERE. THANKS FOR YOU TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807858December 1, 2015
UNKNOWN OR OTHER
I HAVE HAD MY 1995.5 HONDA PASSPORT SINCE NEW. IT HAS ALWAYS BEEN WELL TAKEN CARE OF. THE BODY PANELS, INTERIOR AND ENGINE ARE IN EXCELLENT CONDITION AT 175,000 MILES. HOWEVER, UPON INSPECTION IT WAS DEEMED AS UNSAFE TO DRIVE DUE TO THE ENTIRE FRAME RUSTING OUT FROM BOTTOM UP. NO RUST ON ANY OF THE BODY PANELS, ONLY THE FRAME. I FEEL ALL YEARS OF THE PASSPORT SHOULD BE RECALLED AS MY SUV IS UNSAFE TO DRIVE AND CANNOT BE REPAIRED WITHOUT A FULL FRAME REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749208August 17, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNED A 1995 HONDA PASSPORT. WHILE THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED ISSUE, THE INDEPENDENT MECHANIC OBSERVED THAT THE REAR FRAME OF THE VEHICLE WAS COMPLETELY AND SEVERELY RUSTED. THE MECHANIC STATED THAT THE VEHICLE WAS DESTROYED AND COULD NOT BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731900July 3, 2015
SUSPENSION
THE FRAME ON MY PASSPORT BROKE. COME TO FIND OUT MY FRAME IS ROTTED. I'M HAPPY I WASN'T ON THE INTERSTATE AND GOING A REASONABLE SPEED OR WHO KNOWS WHAT MIGHT HAVE HAPPENED TO ME AND MY FAMILY. I SEE NOW THAT THIS IS A COMMON THING WITH THESE PASSPORTS. I FIND IT CRAZY THAT THERE IS A RECALL FOR THE 1998 BUT NOT THE YEARS BEFORE EVEN THOUGH THEY HAVE THE SAME ISSUES. HONDA OUTSOURCED THE WORK TO ISUZU TO BE CHEAP AND ENDED UP WITH A DEFECTED PRODUCT. SO HONDA WICH IS A MAJOR CORPORATION GETS REWARDED FOR BEING CHEAP WHILE US NORMAL PEOPLE TRYING TO MAKE ENDS MEET END UP WITH A JUNK CAR THAT'S WORTHLESS. I SEE THESE ON THE ROAD STILL AND I KEEP MY FINGERS CROSSED FOR THE PEOPLE DRIVING THEM. PLEASE MAKE HONDA FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731251June 30, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 HONDA PASSPORT. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THE FRAME HAD SEVERE CORROSION DAMAGE. THE TECHNICIAN STATED THAT DUE TO THE SEVERITY OF THE CORROSION, THE VEHICLE WAS NOT SAFE TO DRIVE UNTIL THE FRAME WAS REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION); HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731056June 29, 2015
STRUCTURE:BODY
ON JUNE 18, 2015, WHILE ON THE BRAKE AND STOPPING BEHIND A VEHICLE AT AN INTERSECTION (MOVING AT A CRAWL SPEED, LESS THAN 0.5 MPH), MY HONDA PASSPORT LUNGED FORWARD HITTING THE CAR IN FRONT OF ME. THE CAR WAS CONTAINED THE DRIVER AND A PASSENGER. BELIEVING AT THAT TIME MY BRAKES JUST FAILED (I COULDN'T GRASP HOW ACCELERATION AND FORWARD MOVEMENT COULD OCCUR WHEN I WAS FIRMLY ON MY BRAKES), I HAD MY BRAKE BOOSTER AND MASTER CYLINDER REPLACED. ON JUNE 29, 2015 IN A PARKING SPACE, WHILE I WAS AT A CRAWL SPEED (LESS THAN 0.5 MPH) AND ON THE BRAKES, THE VEHICLE LUNGED FORWARD AGAIN, GOING TO THE NEXT PARKING SPACE AND HITTING A PARKED CAR. THE VEHICLE ENGINE SURGED AS THOUGH I WAS ON THE ACCELERATOR, AND MY FOOT WAS ONLY ON THE BRAKE. THANK GOODNESS NOBODY WAS IN THE PARKED VEHICLE, NOBODY WAS BETWEEN THE TWO VEHICLES, AND ONLY BODY DAMAGE RESULTED FROM THIS DANGEROUS SITUATION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10722498May 31, 2015
SUSPENSION
THE REAR TRAILING ARM HAS BROKEN AWAY FROM SEVERE FRAME RUST. THERE WAS A RECALL FOR THIS EXACT PROBLEM IN 2010 BUT IT ONLY RECALLED CARS FROM THE NORTHEASTERN STATES. THIS CAR WAS NOT RECALLED EVEN THOUGH IT IS AND HAS BEEN IN ALASKA. I BELIEVE THE ENVIRONMENTAL CONDITIONS HERE ARE JUST AS SEVERE AS THE NORTHEASTERN STATES AND THE RECALL SHOULD EXTEND HERE ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713500April 29, 2015
STRUCTURE:BODY, SUSPENSION
NHTSA RECALL 10V436000 PERFORMED IN EARLY 2011. "PERFORMED LINK BRACKET INSPECTION AND STAGE 1 REPAIR OP: 4195A2" NOW, 4 YEARS LATER. THE FRAME IS RUSTED AND CRUMBLED/BROKEN BEHIND THE REAR DIFFERENTIAL. PICTURE OF THIS SPECIFIC PASSPORT UPLOADED TO WIKIPEDIA HONDA PASSPORT PAGE, TITLED "FRAME RUST (2000 PASSPORT)" . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706565April 19, 2015
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FRAME HAS RUSTED THROUGH IN LEFT REAR AREA NEAR LEAF SPRING HANGER. SHOULD THE FRAME FAIL IN THIS AREA, THE AXLE WILL NO LONGER BE SECURED TO THE VEHICLE. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE. A RECALL HAS BEEN MADE FOR YEARS STARTING 1998 OF THE SAME VEHICLE WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668826December 29, 2014
STRUCTURE:BODY
I BOUGHT A 1998 HONDA PASSPORT AT THE AUCTION IN SALEM NEWHAMPSHIRE ON DECEMBER 20, 2014, THE VEHICLE HAS AN ESTIMATE OF 87;000 MILES ON IT, WHICH IS WHY I BOUGHT THE CAR IN THE FIRST PLACE ON TOP OF THE FACT THAT THE VEHICLE APPEARED TO BE IN GOOD CONDITION, HOWEVER TO MY SURPRISE AFTER TAKING MY CAR TO THE MECHANIC, I WAS TOLD THAT THE FRAME TO THE VEHICLE WAS EXTREMELY ROTTED AND WOULD MOST LIKELY BE A HAZARD. I WAS NOT AWARE THAT THE VEHICLE WAS ON RECALL FOR FRAME ROT ISSUES UNTIL TODAY DECEMBER 29,2014, I TRIED TO RECEIVE CO-OPERATIONS FROM A HONDA DEALER AND WAS TOLD THAT THE RECALL WAS CLOSED AND THAT THEIR WAS NOTHING THEY CAN DO AND SIMPLY APOLOGIZED. WHAT I DO NOT UNDERSTAND IS WHY WOULD THEY LEAVE A RECALLED VEHICLE ON THE MARKET, WOULDN'T THIS BE A VIOLATION OF THE LEMON LAW? I BELIEVE AS A RECENT HONDA PASSPORT OWNER, TO A VEHICLE THAT HAS HARDLY BEEN USED, JUDGING BY THE MILES, I SHOULD BE ENTITLED TO SERVICES FROM HONDA IN REGARDS TO THE RECALL THAT WAS "CLOSED". BESIDES IT WAS HONDA'S ERROR AND IT IS THEIR OBLIGATION TO BUILD SAFE VEHICLES FOR THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644620October 14, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
1997 HONDA PASSPORT WITH 122,000 MILES. THE INTERIOR AND EXTERIOR LOOKS LIKE NEW. BUT THE FRAME IS SO RUSTED THROUGH I AM AFRAID TO DRIVE IT. FROM ALL OF THE STORIES I HAVE SEEN WHY WAS THEIR NOT A RECALL ON THE HONDA PASSPORT AND ISUZU RODEO? ARE THEY WAITING FOR PEOPLE TO DIE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629390August 29, 2014
SUSPENSION
DRIVING STARTED TO SWAY SLIGHTLY FOR NO APPARENT REASON, ON THE WAY HOME THERE WAS A SUDDEN GRINDING AND LOSS OF CONTROL OVER THE VEHICLE STAYING IN ONE LANE, I PULLED IT OVER TO THE SIDE OF THE ROAD AND LOOKED AT IT. THE REAR TRAILING ARM RUSTED AND SEPARATED FROM THE FRAME. HUNDREDS OF COMPLAINTS OVER THIS ISSUE AS WELL AS COMPLAINTS THAT CANADA IS REIMBURSED AND IN THE US IT IS HARD TO GET THE PROPER COMPENSATION. HAD THE VEHICLE FOR TWO YEARS, WERE ASSURED THERE WERE NO RECALLS WHEN WE BOUGHT IT FROM A DEALER, WE WERE NEVER INFORMED OF ANY RECALLS WHILE OWNING IT. VEHICLE HAS RECALLS ON RUST AND THE FRAME THAT HONDA SAID EXPIRED, BUT THEY HAD US TOW OUR VEHICLE TO HONDA CENTER THEN OFFERED 100 DOLLARS TO US AFTER THE TOW FEE WAS DEDUCTED OR WE COULD PAY 1800 TO FIX IT. WE HAD IT IN A SAFE PLACE THAT WOULD HAVE GIVEN US MUCH MORE MONEY FOR TOTALING IT OUT BECAUSE HE WOULDN'T FIX IT DUE TO THE REPAIR STILL BEING UNSAFE. THIS IS THIS PARTICULAR SERVICE CENTERS WAY OF GETTING UNSAFE HONDA'S OFF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615852July 23, 2014
FUEL/PROPULSION SYSTEM
JUST READ WEB INFO ON FUEL GAUGE NOT READING CORRECTLY AFTER GAS TANK IS ABOUT HALF FULL ON HONDA PASSPORTS. MY VEHICLE'S FUEL GAUGE MOVES SIGNIFICANTLY ON TURNS AND AT TIMES CHECK ENGINE LIGHT COMES WHEN TANK IS ABOUT GAS 1/2 FULL. THIS JUST STARTED HAPPENING WHEN THE VEHICLE HAD APPROX 87K MILES ON IT. WHEN GAS TANKED IS TOPPED OFF - USUALLY AROUND 8-10 GALS - EVERYTHING STARTS WORKING FINE AGAIN. HEARD HONDA MAY HAVE ANNOUNCED A RECALLED THIS FOR HONDA PASSPORTS BUT UP TO YEAR MODEL1999. BUT GIVEN THE SAME SYMPTOM AND JUST STARTED HAPPENING ON MY YEAR 2000 VEHICLE ..THINKING ALL YEARS SHOULD BE INCLUDED. I HAVE NOT TALKED TO DEALER YET. HONDA MAINTAINS A GREAT REPUTATION AND SHOULD OFFER AN EXPANDED RECALL. GIVEN THE AGE, THE VEHICLE IS LIKE NEW AND OTHERWISE RUNS FANTASTIC AND I HAVE LOW MILAGE ON THE VEHICLE. WOULD IMAGINE THE SAME PARTS USED IN 1999 PASSPORTS (FUEL SENDING UNIT/LEVER) IS SAME IN THE YEAR 2000. THANK YOU FOR FURTHER RESEARCH AND INFORMATION TO HONDA PASSPORT OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579351April 12, 2014
ENGINE
THIS IS THE 2ND TIME IN LESS THAN 6 MONTHS THAT THE FLYWHEEL HAS SEPARATED, WITH CENTER PART STAYING ATTACHED TO MOTOR. I WAS FORTUNATE ENOUGH TO BE ABLE TO GET OFF THE ROAD BEFORE BEING HIT BY ANOTHER VEHICLE. THE CENTER PART OF THE FLYWHEEL IS STAYING ATTACHED TO THE ENGINE; WHILE THE OUTER PART IS SEPARATING. ALL TEETH ON THE FLYWHEEL ARE STILL INTACT. THEREFORE I HAVE TWO PARTS, ONE CIRCLING THE OTHER. ENGINE STOPS DEAD IMMEDIATELY WHEN THEY SEPARATE. THIS IS A $300 OR MORE PART. IT WAS JUST REPLACED LESS THAN 3 MONTHS AGO AND NOW IT HAS DONE IT AGAIN. THERE IS NO LISTED RECALL. THIS IS A MAJOR SAFETY CONCERN, ESPECIALLY SINCE THE EVERYTHING STOPS WHEN THIS SEPARATION OCCURS. HAD TO PUSH VEHICLE OFF ROAD BOTH TIMES. FEEL I'M LUCKY TO BE ALIVE. WHO DO I NEED TO CONTACT REGARDING THIS? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579254April 11, 2014
SUSPENSION
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR OF THE VEHICLE SWAYED TO THE RIGHT. THE BUMPER AND TRAILER HITCH BECAME DETACHED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN SWAYING ABNORMALLY FOR QUITE SOME TIME AND THAT THE VEHICLE ALSO SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT ALSO STATED THAT THE REAR AXLE AND BUMPER WERE EXTREMELY RUSTED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBERS 10V436000 (SUSPENSION) AND 00V058000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 129,523.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577420April 4, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 HONDA PASSPORT. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN UNRELATED REPAIR WHEN THEY NOTICED THAT THE ENTIRE FRAME WAS COMPLETELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574979March 26, 2014
STRUCTURE:BODY
THE FRAME IS COMPLETELY RUSTED OUT AND UN DRIVABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565571February 24, 2014
SUSPENSION, STRUCTURE:BODY
TL* THE CONTACT OWNS A 1998 HONDA PASSPORT. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE BEGAN TO BOUNCE AND VEER WITHOUT THE CONTACT TURNING THE STEERING WHEEL. THE CONTACT IMMEDIATELY TOOK THE VEHICLE FOR INSPECTION. THE CONTACT WAS AWAITING THE DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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