Honda Passport Complaints

1,683 consumer complaints on file.

#10496906February 8, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 HONDA PASSPORT. THE CONTACT STATED THAT WHILE HAVING REGULAR MAINTENANCE DONE, HE WAS NOTIFIED THAT THE VEHICLE WAS DEEMED UNREPAIRABLE DUE TO CORROSION OF THE FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE HAD SURPASSED THE STATUTE OF LIMITATIONS FOR NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494813January 26, 2013
ENGINE
WELL IN JULY 2012 I WAS DRIVING MY HONDA WHEN I HEARD NOISE (SOUNDED LIKE A MUFFLER LEAK) HIT A SMALL DIP IN THE ROAD THEN A POP AND THEN LOUD NOISE COMING FROM ENGINE. I TOOK IT IMMEDIATELY TO THE REPAIR SHOP AND THEY SAID THE CATALYTIC CONVERTER HAD BLOWN A HOLE IN IT SELF. THEY SAID THEY HAD NEVER SEEN ANYTHING LIKE IT. WELL HERE IT IS JANUARY 2013 AND JUST LAST WEEK THE OTHER SIDE (MY CAR HAS TWO CONVERTERS, LUCKY ME) DID THE EXACT SAME THING. THIS IS JUST THE WEIRDEST THING EVER AND SO VERY EXPENSIVE TO FIX. IS THIS NORMAL? I DON'T THINK SO AND NO ONE CAN GIVE ME AN EXPLANATION ON WHY THIS IS HAPPENING. I NEED SOME HELP PLEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493745January 22, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FRAME ROTTING AWAY AND MAKING PASSPORT UNSAFE TO DRIVE RECALL SHOULD BE ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491848January 8, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE DRIVER'S SIDE LINKAGE THAT CONNECTS THE REAR AXLE TO THE FRAME SEPARATED COMPLETELY DUE TO CORROSION. I TOOK IT TO HONDA FOR THE RECALL, WHICH SERVICE BULLETIN 10-079 STATES HONDA WILL PAY FOR VEHICLES LESS THAN 10 YEARS OLD AT THE TIME OF THE RECALL (SEPT 2010)), AND THEY DETERMINED THE DAMAGE WAS SO BAD THAT THEY WOULD NOT ATTEMPT TO FIX THE VEHICLE. I FEEL I SHOULD BE REIMBURSED FOR MY VEHICLE SINCE THE DEFECT HAS CAUSED SUCH EXTENSIVE DAMAGE AS TO RENDER THE VEHICLE UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488860December 15, 2012
ENGINE
WHILE DRIVING THE CAR LOSES POWER AND STALLS OUT IT WILL DO THIS ON THE HIGHWAY AND LOCAL ROADS AT ALL SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487709December 7, 2012
SUSPENSION
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, SHE NOTICED THAT THERE WERE HOLES AND RUST ON THE REAR SUSPENSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR) WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000 AND THE CURRENT MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485246November 20, 2012
SUSPENSION
TL* THE CONTACT OWNS A 1998 HONDA PASSPORT. THE CONTACT STATED WHILE DRIVING 20 MPH AND MAKING A RIGHT TURN THE VEHICLE BECAME UNCONTROLLABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE FRAME AND NOTICED THAT THERE WAS RUST AND CORROSION ALL OVER THE FRAME. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO NOTIFIED HIM OF RECALL NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION: REAR) HOWEVER, THE RECALL WAS EXPIRED FOR HIS VEHICLE AND HE SHOULD CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED WHO VERIFIED THAT THE RECALL WAS EXPIRED AND REFERRED HIM BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485255November 20, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2000 HONDA PASSPORT. THE CONTACT STATED THAT HE RECEIVED A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION:REAR). THE CONTACT HAD THE REPAIRS DONE APPROXIMATELY ONE YEAR AGO. THE CONTACT STATED THAT THE REPAIR DONE TO ONE SIDE OF THE SUSPENSION DID NOT MAKE THE VEHICLE ANY SAFER AND BELIEVED THAT IT SHOULD HAVE BEEN INSTALLED ON BOTH SIDES. THE MANUFACTURER WAS CONTACTED AND THEY ENSURED HIM THAT THE VEHICLE WAS DONE ACCORDING TO THE SAFETY STANDARDS AND REGULATIONS. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 147,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485038November 18, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
NO INCIDENT OF ANY KIND HOWEVER, I HAVE NOTICED PRESENCE OF HEAVY RUST ON THE CHASSIS/FRAME OF THE CAR. DATE OF PRODUCTION 11/95. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483736November 8, 2012
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2000 HONDA PASSPORT. THE CONTACT STATED THAT THE FRAME WAS RUSTED AND CORRODED. THE FAILURE PREVENTED THE VEHICLE FROM PASSING STATE INSPECTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE INSPECTION AND THE CONTACT WAS INFORMED OF THE RUSTED FRAME. THE DEALER INFORMED HIM THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THE FAILURE WAS BEYOND REPAIR AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482764October 31, 2012
SUSPENSION
TL* THE CONTACT OWNS A 1998 HONDA PASSPORT. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE VEHICLE VEERED INTO ANOTHER LANE ABNORMALLY. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. AFTER INSPECTION, THE CONTACT WAS ADVISED THAT THE REAR SUSPENSION HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND INFORMED THE CONTACT THAT HE MISSED THE EXPIRATION DATE TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION:REAR). THE FAILURE AND CURRENT MILEAGES WERE 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480020October 13, 2012
STRUCTURE:BODY, SUSPENSION
THE RECALL COVERS SUVS IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA AND WISCONSIN. I TOOK MY TRUCK TO HONDA CAUSE THE CHASSIS LOOKS AND FEEL REALLY BAD BUT THE SPARE SOME BLACK PAINT AND TOLD ME ITS FINE TO DRIVE BUT I DON'T REALLY FEEL SAFE DRIVING MY TRUCK CAUSE IT FEELS LIKE A PROBLEM WAITING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479840October 11, 2012
SUSPENSION:REAR
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED HIS WIFE HIT A POT HOLE, AND THEN THERE WAS A NOISE COMING FROM THE REAR END OF THE VEHICLE. THE NEXT THE DAY, AS THE CONTACT DROVE THE VEHICLE TO HIS MECHANIC, THE REAR STRUT CAME OFF AND IT WAS HANGING DOWN. THE VEHICLE WAS THEN TOWED TO THE DEALER WHERE HE WAS INFORMED. THE REAR PASSENGER SIDE STRUT WAS SEVERELY RUSTED, WHICH CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION:REAR). THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. UPDATED 11/14/12*LJ UPDATED 11/15/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475099September 11, 2012
STRUCTURE:BODY, STRUCTURE:FRAME AND MEMBERS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE WHO NOTIFIED HIM THAT THE REAR COIL SPRINGS WERE FAULTY. THE COIL SPRING ON THE REAR PASSENGER SIDE BROKE OFF THE FRAME AND WAS VISIBLE FROM THE INSIDE OF THE VEHICLE. ALSO, THE ENTIRE FRAME WAS RUSTED OUT AND WAS DEEMED UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT AND OFFERED NO OTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 127,000. UPDATED 10/15/12 *CN UPDATED 10/24/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473937September 5, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I HAD MY VEHICLE INSPECTED DURING A ROUTINE OIL CHANGE. THE MECHANICS SHOWED ME EXTENSIVE CORROSION ON THE FRAME OF MY VEHICLE. THEY SAID IT WAS UNSAFE TO DRIVE. AFTER DOING RESEARCH ONLINE I FOUND OUT A RECALL FOR A SUSPENSION BRACKET EXPIRED. BUT I ALSO FOUND OUT SEVERAL OTHER OWNERS HAD EXTENSIVE CORROSION AND HONDA WAS WORKING WITH THEM ON THE FRAME CORROSION WHICH WAS IDENTIFIED DURING THE RECALL BUT WAS NOT PART OF THE RECALL. I CALLED HONDA AND THE DEALERSHIP AND THEY SAID SINCE THE RECALL EXPIRED THEY WOULD NOT DO ANYTHING. AGAIN, IT APPEARS HONDA KNOWS OF MORE THAN USUAL/SEVERE CORROSION OF THE FRAME ON THIS VEHICLE AND HAS DEALT WITH A FEW CONSUMERS ON IT. BUT WHEN I ASK THEY SAY THERE IS NOTHING THEY CAN DO. I NEED HELP. IT APPEARS THERE IS A BIGGER PROBLEM THAN WHAT THEY INITIALLY STARTED THE RECALL FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473781September 4, 2012
SUSPENSION
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE WHEN THE MECHANIC ADVISED THAT THE REAR SUSPENSION LOWER LINK BRACKET NEEDED REPLACING. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS INCLUDED IN A RECALL (NHTSA CAMPAIGN ID NUMBER: 10V436000- SUSPENSION) HOWEVER, THE RECALL CAMPAIGN WAS EXPIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 141,000. ....UPDATED 10/11/12 *BF UPDATED 10/16/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470256August 11, 2012
POWER TRAIN, STEERING, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
HONDA SUDDENLY ACCELERATED CAUSING AN INCREASE OVER THE MPH SPEED LIMIT. SOMETIMES PAST PROBLEMS OF COMING TO A DEAD STOP AND LOCKING THE STEERING WHEEL. *TR MULTIPLE GAUGE PROBLEMS INTERMITTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470131August 10, 2012
SUSPENSION, SUSPENSION:REAR
I TOOK MY CAR TO A REPAIR SHOP FOR REGULAR SERVICE ON AUGUST 7, 2012. THE MECHANIC CALLED ME AND SAID THAT ELEMENTS OF THE REAR SUSPENSION, PARTICULARLY THE REAR AXLE LOWER LINK BRACKET MENTIONED IN THE 1998 HONDA PASSPORT RECALL - #00V058000, AS WELL AS SEVERAL OTHER PARTS RELATED TO THE REAR SUSPENSION, WERE SO CORRODED THAT THE VEHICLE WAS NOT SAFE TO DRIVE. I HAD TAKEN MY VEHICLE TO A CERTIFIED HONDA DEALER TO ADDRESS THE RECALL MENTIONED ABOVE, AND AT THAT TIME THEY APPLIED AN ANTI-CORROSIVE COATING TO THESE AFFECTED PARTS. THIS SOLUTION DID NOT SEEM TO WORK. AT THE TIME, SOME OWNERS OF THE MAKE, MODEL AND YEAR OF THIS VEHICLE HAD THEIR VEHICLES BOUGHT BACK BY THE MANUFACTURER. I FEEL THAT I SHOULD HAVE BEEN OFFERED THAT OPTION. INSTEAD, A VEHICLE WAS RETURNED TO ME THAT WAS UNSAFE TO TRANSPORT MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469531August 7, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WENT TO MY MECHANIC TO HAVE A NEW ALTERNATOR PUT IN AND WHEN HE HAD IT UP ON THE LIFT NOTICED SEVERE RUST ON THE FRAME. HE NOTIFIED ME THAT THE VEHICLE WAS UNSAFE TO DRIVE AND RECOMMENDED GETTING RID OF IT. I TOLD HIM I COULD NOT BECAUSE I HAD PURCHASED THE VEHICLE A YEAR AGO AND STILL OWED MONEY ON IT. AFTER DOING SOME RESEARCH I REALIZED THAT THIS WAS APPARENTLY A COMMON ISSUE WITH THESE VEHICLES. I HAVE TAKEN MY VEHICLE TO A COUPLE WELDING SHOPS AND ONE OF THEM TOLD ME IT WAS TOO RISKY TO TRY AND REPAIR IT AND THE OTHER TOLD ME THEY COULD TRY AND DO SOME REPAIRS, BUT OF COURSE COULD NOT GUARANTEE THAT IT WOULD LAST ANY LONGER. MY VEHICLE WAS ORIGINALLY PURCHASED IN OHIO WHICH WAS ONE OF THE STATES INCLUDED IN THE RECALL AND IT REMAINED IN THAT STATE UNTIL 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469300August 6, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I TOOK MY CAR TO A MECHANIC LAST WEEK BECAUSE I WAS HAVING TO PUT BRAKE FLUID IN IT. I THOUGHT MAYBE I HAD A LEAK. THE MECHANIC CALLED ME BACK AND SAID I WOULDN'T DRIVE THAT CAR ANYMORE. IT HAS EXCESSIVE CORROSION UNDERNEATH. THE FRAME IS BROKE AT LEAST IN ONE SPOT AND THE BACK IS ABOUT TO BREAK INTO AND COME UP THROUGH THE FLOORBOARD. THIS IS MY ONLY VEHICLE AND I HAVE TO DRIVE IT. I DON'T KNOW WHAT TO DO. I JUST CAN'T UNDERSTAND. I KNOW THAT I LIVE IN A SOMEWHAT WINTRY AREA, BUT I AM FANATICAL ABOUT KEEPING MY CAR CLEANED. THE VEHICLE IS ONLY 12 YEARS OLD. MY HUSBAND HAS A SUBARU THAT'S ALMOST 20 YEARS OLD AND HAS 272000 MILES ON IT. ITS NO WHERE NEAR RUSTED LIKE MINE. I KNOW THAT THERE WAS A RECALL ON 2001-2002 HONDA PASSPORTS FOR THIS REASON BUT YEAR 2000 WASN'T INVOLVED IN THAT. I DEFINITELY THINK THAT IT SHOULD HAVE BEEN. YOU WOULD NEVER BELIEVE MY UNDERCARRIAGE UNLESS YOU LOOK AT IT. PLEASE HELP ME TO GET SOME KIND OF HELP WITH THIS ISSUE. I FOUND A FORUM ONLINE AND THERE IS A LOT MORE PEOPLE WITH THIS SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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