Honda Odyssey Complaints

803 consumer complaints on file.

#11545388September 19, 2023
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
HONDA CORPORATION IS NOT COMPENSATING DEALERS FAIRLY FOR THIS SIGNIFICANT RECALL ON HONDA ODYSSEYS. THIS RECALL INVOLVES DISASSEMBLING MUCH OF THE INTERIOR TO REPLACE THESE DEFECTIVE COMMUNICATION CABLES. TO DO IT CORRECTLY AND REASSEMBLE THE VEHICLE CORRECTLY THE WORK COULD TAKE 8 HOURS OR MORE. BECAUSE HONDA OF AMERICA IS COMPENSATING DEALERS FOR MUCH LESS THAN THE CORRECT WORK TIME, TO DO THE WORK, HONDA OWNERS ARE HAVING ISSUES WITH THEIR REPAIRS. HONDA'S UNFAIR COMPENSATION TO DEALERS IS CAUSING OTHER MECHANICAL ISSUES ON HONDA ODYSSEY VEHICLES. On another note Honda Odyssey vans have some defective blind spot sensors. When we merge onto the Interstate (if we do forget to use our turn signal..... it does happen at times) the van goes (on its own) into emergency braking mode (when you are accelerating to highway speeds), causing us to almost CAUSE several Interstate accidents..... because of this SAFETY feature. These vans are very unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545131September 18, 2023
ELECTRICAL SYSTEM
A recall was fixed in June 2023 due to faulty media components. However, the media center would again go completely blank and backup camera failed. We brought to dealer which did a "hard reset" on the media center. This solved the issue for only-3-5 days. The media center is again blank and all systems associated with it (phone, radio, back up camera) do not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544921September 16, 2023
POWER TRAIN
While driving the car suddenly lost power and display warning indicated that you should steer to a safe location and turn off the vehicle. Turned the vehicle on to put it into neutral (would not go into neutral unless the engine was running) to get it on the wrecker. Smoke started coming from the engine compartment. Called Honda dealership to ask how to put the vehicle in neutral without turning on the engine and was told there was no bypass. Vehicle was taken into dealership for repairs and was told the air conditioning compressor and compressor clutch had failed. Drive belt was also damaged due to failure. Compressor, clutch, condenser, and drive belt all require replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542675September 5, 2023
STRUCTURE:BODY
My child was inside the minivan in the 2nd row and pressed the close door button on the sliding door while holding their other hand on the door jamb near the handle on the interior frame. The door slid closed and smashed their hand hard, automatically latching the door with their hand crushed inside the door. This is possible because their is a pinch sensor, but it is only on the outside edge of the door. So anything in between the door and the frame on the interior edge can be crushed hard without any sensor to detect and prevent it. I tested this with a flip flop and confirmed that it could be placed inside almost the entire width of the door and the door would still close with unrelenting full force. This does not seem to be a manufacturing defect, but instead seems to be a significant safety design defect and puts children or adults inside the vehicle at risk for injury including broken fingers.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11541871August 31, 2023
VISIBILITY
The contact owns a 2021 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V174000 (Visibility), and the vehicle was taken to the dealer, where the recall repair was completed; however, while driving from the dealer, the contact noticed that the replacement side-view mirrors displayed a distorted image. The vehicle was taken back to the dealer, who replaced the side-view mirrors; however, the failure recurred. The vehicle was taken back to the dealer a third time, and the side-view mirrors were replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541512August 29, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
While accelerating, well after a car far infront of me turned, the forward collision warning went off and automatically applied full breaks while I was accelerating slamming my legs into the dash. My kid has marks from his car seat. This is 3rd and most sever instance of this almost causing a severe crash behind me. While I hate the automatic idle stop function and want it gone, it hasn’t worked in 4 week and randomly started doing it today and now stopped again. The AC in the seets also stopped working when temps hit 110 in Phoenix.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11540905August 26, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Once the cruise control is set, it consistently drops below the set speed and surges back up or over the set speed. Set on 62, it drops to 59 or 60, then surges back up to 62 or 63. This happens on perfectly flat roads with no traffic in front or beside the car. The dealership tried to tell me that the camera for the adaptive cruise might be seeing things in its peripheral vision area, but there is nothing there, the shoulder of the road is wide and free of obstacles. I've owned many other brands of vehicle, and never had this trouble with the cruise control on any of them. This is also a safety issue because sometimes it just randomly slows down or speeds up when there are cars behind you or beside you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540508August 24, 2023
VISIBILITY/WIPER
Completed a safety recall on Odyssey for a driver side mirror replacement and the mirror Honda provided and installed creates distorted images. It is nearly impossible to focus on traffic and safely change lanes. While driving in Chicago this weekend the mirror made it nearly impossible to merge with traffic or safely observe traffic entering on left side entrance ramps. Honda replaces the mirror a second time and the second mirror is also defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539465August 18, 2023
SERVICE BRAKES
Less than Year and about 9800 miles Rotors and breaks pads got bad, Needs to be changed Normal driving NEW VAN Shouldn't have Rotors and Brakes PADS issue, seems to me really bad material used for Rotors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538434August 14, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
While in stop and go traffic on I-75/85 through downtown Atlanta today, my 2022 Odyssey locked up. The dash indicated a battery problem and advised braking and finding a shoulder, however my engine had cut off and the vehicle would not respond when I attempted to follow the directions given. With my hazard lights on I attempted to turn off/on my engine and place the vehicle in Park without success. It would not restart until I turned off the AIS and put my van in PARK in the middle of the Interstate to finally turn back on. I am a skilled driver with ample engine knowledge and even then was barely able to avoid collision because the vehicle was completely incapacitated. Honda KNOWS this is a problem (I learned after my incident today) and need to find a remedy before someone gets killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537734August 10, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving through a section of Highway that included a left turn lane my car sensed a collision when I was at least 8 feet from the nearest car. The brakes came on until I past the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537514August 9, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic emergency braking system will apply the brakes and try to slow or stop the car when there is nothing in front of the vehicle. This could cause a car following to hit my vehicle because they would not expect my vehicle to suddenly slow or stop. The service center at my Honda dealership was told of the issue and said this was normal. They did not think the system needed to be looked at. The vehicle does not have any warning lights or messages. When the brake is applied my the vehicle the dash indicates that the brake has been applied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537437August 9, 2023
BACK OVER PREVENTION: WARNINGS
HI, A driver of a 2021 Honda odyssey EX-L struck and ran over my 6 yr old child, driver was unable to see the child sitting on the driveway ground from his view, If this Honda odyssey EX-L would have Parking Sensors this accident would be avoided. I urge you to request Honda to install this feature in all Honda Odyssey models as this feature can save lives. Thanks
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11537078August 8, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving in highway construction zones the car's lane departure system attempted to steer the car along lane markings set before the construction zone was established. In several instances this caused my car to steer, contrary to my steering input, towards Jersey barriers and dangerously close to a collision. The car's collision warning and automatic braking systems then engaged and applied the brakes regardless of following traffic. After the first instance, luckily in light traffic, I became aware of this issue and aware of how to quickly defeat these safety systems. After several additional instances, some in traffic at highway speed, I determined the lane departure system was more dangerous than helpful and I suspended it by a simple dashboard procedure. I am now able to negotiate construction zones without issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536402August 3, 2023
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While approaching an intersection, a 4 door sedan in front of me rapidly applied their brakes to stop for a yellow light. I did not see they had stopped in time, so I rear ended them. The impact was so severe, the engine from my 2022 Odyssey was pushed into the firewall and most likely is totaled. If the Collision Mitigation Braking System (CMBS) initiated, it did not occur before I slammed on my brakes. The airbags also did not deploy. The car is undriveable. I was taken to the hospital and was found to have a hand injury from most likely my hand hitting the dash. My neck has whiplash and upper back/sternum is sore. I am being referred to an orthopedic surgeon for further hand evaluation. I am confused why the CMBS didn't react quicker and/or more aggressively as well as why didn't the airbags deploy?
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11536194August 3, 2023
SEAT BELTS
We purchased a brand new Honda Odyssey and when driving my 7 year old son began playing with the seatbelt. The seatbelt became wrapped around his neck and went into locked position so it couldn’t be loosened. I thankfully was near a restaurant so was able to get scissors from them and had to cut the seatbelt off my sons neck to free him! It was terrifying that I couldn’t release the belt from his neck and I’m lucky I was able to get scissors to free him! The seatbelt should not automatically lock if retracted all the way! There should be a release button! I went to the dealership to get the seatbelt replaced and they are charging over a thousand dollars! Like I said, brand new van and I had no other option but to save my son from strangulation by cutting the seatbelt free!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535520July 31, 2023
BACK OVER PREVENTION
The contact owns a 2022 Honda Odyssey. The contact stated while reversing out of a parking space, the rear-view camera turned on, however, there was no beeping sound indicating the proximity of another vehicle, causing the contact to hit the front bumper of the other vehicle. There was no injury sustained. The contact stated that his vehicle was dented. The other vehicle was not damaged. The contact later received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention) that he related to the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535432July 31, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
On the display next to the speedometer, reading the vehicle lists, the speed limit for the road you were currently driving on. The speed limit listed by the car is often wrong. When it states the speed limit is 100 mph it is obvious to the driver that it is incorrect. However, when it states the speed limit is 65 mph, but the speed limit is actually 45 mph. This causes an issue because it’s very possible that the speed limit could be 65 miles an hour. I have called Honda about the issue at the corporate level and they have stated they are not aware of any problems and I have called our local dealership who claims they are very aware of these problems and that Honda does not have any way to fix this. I am concerned for my self, as well as my children, who are not very experienced drivers and are likely to trust the speed limit stated on the display of our brand new Odyssey van. This is very dangerous especially when the error that the display makes is almost always listing a much faster speed limit than the actual speed limit is. This has been happening since we purchased the car six weeks ago. I have attached several examples of where the speed limit. The car lists is obviously wrong. If I post any where it states a plausible speed limit, it would be hard to make the same point but those are the ones I’m most concerned about.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533613July 21, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My wife was driving the vehicle, the vehicle unexpectedly came to a halt, displaying the "BREAK" sign on the instrument dashboard and emitting a beep. As a consequence, the car following her collided with the rear end. This incident occurred on a city street at an approximate speed of 35mph, and fortunately, none of the airbags were deployed. In response to the situation, I reached out to the Honda dealership and subsequently took the car there for a inspection. Additionally, I informed American Honda about the incident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11532898July 18, 2023
VISIBILITY:REARVIEW MIRRORS/DEVICES
I received a recall and call from the Honda dealership about a left and right side mirror recall, and they needed to be replaced. They were replaced with distorted blurry concave mirrors. Honda dealership was aware of this issue yet still installed them. After going back and getting them installed again, the mirror is still distorted. There has been no remedy or follow up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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