Honda Odyssey Complaints

803 consumer complaints on file.

#11514138March 28, 2023
VISIBILITY/WIPER
The drivers side door mirror glass initially vibrated so it was impossible to see behind the vehicle. The glass fell out several times. After being repaired under warranty, the replacement glass that they put in now falls out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512109March 16, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was heading east at about 60mph on the highway near sundown with the setting sun in my rearview mirror. There were no other cars close to me. I suddenly lost power very abruptly, going from 60mph to about 35mph in seconds. I always thought this had something to do with the setting sun angle making a reflection on the highway that the car interpreted as an obstruction, but I still don't know what happened. Something similar happened one other time, but at much slower city streets at about 35mph. It was raining, and again I think a reflection on the street tricked the anti-collision system. It's only happened two times in a year, but both times it was surprising and could have been dangerous if there were cars behind us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507803February 17, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When the car is on adaptive Cruise Control, going downhill it won't correctly control the speed and keeps on accelerating, Austin hill country at one point I managed to gain up to 20 miles above the set cruise speed limit. I have reported this to the First Texas Honda service department, took a test drive with their technician, and reproduced the issue, in a small test managed to increase 10 miles above the set cruise limit. Honday service advisor later contacted me and told me that they had tested several other same-model cars, and all of them have the same behavior therefore there is no recall any error for them to fix, just use the break to reduce the speed that actually disable the cruise control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507355February 15, 2023
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
I always do a full undercarriage inspection of new vehicles we purchase, even though I am in my 60's. When inspecting this new Odyssey there was unusual amounts of rusting throughout both front wheel hubs. This also was a problem on our 2014 Honda Cr-V we also purchased new. They require a coating on them for brake and steering systems safety. When this rust spreads to brake and steering mechanisms mounted to these hubs....big issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506912February 13, 2023
ELECTRICAL SYSTEM
The vehicle has lost its power during the drive. As I was pulling the vehicle out of the driveway, the vehicle was completely shut off and immediately turned on. A few month later, similar thing happen. This time I tried cold start and it never cranked just on for a second and then lost the power compeletly. It happened one more time and I took it to the dealership. They said there is no issue with the battery, the assume the batter power is not enough for the vehicle. Even it has a geniue battery that was never replaced from the very first purchase it is not supporting the vehicle. It has not happen to me, but I lost the power in the middle of an highway it is a disaster. On the way out of the dealership, ridiculously it did not start again, and they jump started the car. Attached is the service invoice and a photo of jump start at the lot. It was Honda Curry, 5525 Peachtree Blvd #100, Chamblee, GA 30366.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505263February 2, 2023
ENGINE
Our AIS has not worked in most of the 3 weeks since we purchased it. We went on (joined) various Odyssey forums and apparently this is a known defect that Honda Corporation is denying (and can't fix). Som think it is a wrong battery in the vehicle issue or defective vehicle charger issue. Others have found a temporary workaround by opening the hood to reset it. Honda is ripping off customers for an AIS system that is defective. A class action is in order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505109February 2, 2023
UNKNOWN OR OTHER
My hand got burned getting a kids toy under the van. The muffler is unusually low and needs a vented shield to protect people from burns and cuts and to protect the muffler from debris and impacts from speed bumps, etc. This is dangerous for people, kids, and the engine.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11503148January 23, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving down the highway with cruise control and lane keep on, the vehicle engaged the breaks for now apparent reason. I immediately disengaged cruise control and applied the accelerator. So far has only happened one time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502025January 16, 2023
LANE DEPARTURE: BLIND SPOT DETECTION
Since purchase the blind spot warning won't operate or goes off on its own. No audible warning when it is chosen. Purchased vehicle on a Friday, and returned Saturday and Monday. Both techs replicated the problem but no idea of a fix yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501995January 16, 2023
UNKNOWN OR OTHER
The glass of the sunroof spontaneously shattered while driving down the highway. It made an explosion sound and dropped shards of glass all over myself and my child. I am in the process of finding replacement glass for the vehicle. It is less than a year old, and the dealer does not have replacement parts nor does it know when they can get one. There were no warnings before this happened. The vehicle has never had any damage and is stored in an interior garage. The damage happened at 55 degrees on a dry overcast day in Nashville, TN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11500427January 6, 2023
ELECTRICAL SYSTEM
We purchased a 2022 Honda Odyssey EXL and shortly after purchasing it the driver's rear door sliding door stopped unlocking and it won't lock if it's unlocked. This prevents the ability to lock the door using the remote locking feature it also prevents fueling the vehicle if the lock is unlocked because the fuel door will not open if the door is unlocked. We took the vehicle in August 26th 2022 to Honda dealership and the dealership tested the lock switch and it still didn't work so they said that it could be the BCM and that has been on back order since August it is currently January 6th 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497872December 17, 2022
SEAT BELTS, SEATS
While breaking, rear driver’s side passenger seat disengaged. Our 8 year old son was in seat with seat belt on. Upon breaking the seat propelled him forward. His face hit drivers seat and he was lacerated and concussed. Not only did the seat locking mechanism fail, but seat belt lock did not engage or prevent him from being flung. Brought vehicle to dealership same day as incident. They claim to have attempted to recreate incident, but used an adult male (instead of a 50lb “dummy”). Because they couldn’t recreate the unlocking of seat or explain failure of seatbelt to restrain, was told nothing is wrong and they attempted to “close the case” with nothing fixed, replaced or explained.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11495496November 30, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Exiting a construction zone (I-70 westbound near Mt. Comfort, Indiana) at approximately 60 to 65 mph, our 2021 Honda Odyssey, without warning, momentarily applied unwarranted automatic emergency braking. The brakes were actuated for (an estimated) one second and resulted in an abrupt (approximately) 10mph reduction in speed. A large SUV traveling directly us was forced to take immediate action by making a sudden lane change in order to avoid a serious collision. The involuntary braking action on the part of the vehicle placed the passengers of both vehicles in grave danger. The only warning indication provided by the vehicle was an orange-box “BRAKE” warning displayed on the dashboard and the accompanying warning beeps, both simultaneous to the actual brake actuation. No indications or warnings appeared prior to or after the actual braking. No obstacle or object on the roadway was visible to either the driver or front seat passenger. All traffic lanes were clear for a minimum of 100 yards ahead of the vehicle. Weather was clear and dry. The pavement was dry and clear of any debris. The construction zone where the incident occurred carries both east and westbound traffic on the normally westbound (north) side of the expressway. The left side of the traffic lanes are lined with continuous, concrete “Jersey” barriers. The incident took place at the western end of the zone, at the point where the westbound lanes expand from two to three lanes. This is approximately where the left-side parallel-to-traffic barriers end and a small, separated section of angled-to-traffic barriers is revealed, along with some other barrier sections in the median area between the roadways. This incident (November 26, 2022) was the second time this malfunction has occurred in same vehicle in approximately the same area on I-70. On August 11, 2022, an essentially identical event took place under similar conditions. The vehicle has not been inspected by Honda or any other authorities.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494998November 26, 2022
SERVICE BRAKES
Warped rotors causing violent shaking of the steering wheel in fast braking. Had dealership turn rotors and fixed the problem for a couple days but the rotors started acting up again after a couple days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493591November 15, 2022
AIR BAGS
The contact owns a 2022 Honda Odyssey that was modified by the BraunAbility company. The contact stated that after the vehicle was modified with a new floor, suspension, seats, and wiring for a ramp, the airbag warning light illuminated. The contact stated the vehicle was taken to an independent mechanic for BraunAbility where the failure was diagnosed as an airbag and seat belt sensor failure. The contact stated that he was informed that the BraunAbility company was unable to fix the failure. The manufacturer BraunAbility was contacted but offered no assistance. The approximate failure mileage was 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492778November 8, 2022
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2022 Honda Odyssey. The contact stated while driving 40 MPH, the vehicle lost motive power and stalled. The contact stated upon depressing the brake pedal, the brake pedal was stiff and would not go down. The contact was unable to pull to the side of the road and allowed the vehicle to roll until it came to a complete stop. The contact and his son exit the vehicle. The contact stated that while they were standing on the sidewalk, his son noticed that the message "Push the Start Button and Hold for Two Seconds" was displayed on the instrument panel. The contact's son pressed the START button as instructed and was able to restart the vehicle. The contact was able to drive at 20 MPH to the nearby dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492774November 8, 2022
UNKNOWN OR OTHER
My power sunroof busted randomly while driving. Thank goodness I had it closed underneath me or else the glass would have fallen on me. It was sudden & I was not under a bridge or anything else to make me believe a rock or debris hit it. Additionally could not find a trace of a rock or anything afterwards. Not only did this pose a threat to me, but the glass flew behind me & caused an issue for the cars behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490970October 26, 2022
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Intermittently, my 2022 Honda Odyssey with less than 16,000 miles will “stall” after the idle stop/start system is enacted. The first time it happened, I was waiting to turn left out of a parking lot onto a busy road. The idle stop kicked in, and when I went to go, my car lurched about 5 feet and the engine cut out completely requiring me to turn off the car with the push button start, restart the car, and put the car into drive. Luckily, people going both directions on the crossroad were able to go around me. This has happened probably 10 times before I was able to get it into the car dealership for service. It has no rhyme or reason for when it happens. The car dealership replaced the battery and said that it should fix the issue. When I went to leave the dealership after the “fix” the car again “stalled” as I was leaving the driveway of the dealership. I turned right back around, and returned the car to be serviced. Now, when talking to the service department at the dealership, I am being told that because “there is no code, and they cannot reproduce the issue, there is no fix.” I am not willing to drive an unsafe car, and additionally, the idle stop/start was one of the reasons this van gets good gas milage. So, I should not have to turn off that feature every time I get in the vehicle. My vehicle is currently sitting at the dealership because I have no other recourse to get it fixed. Husband has traded many phone calls with dealership and service department.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489995October 19, 2022
STRUCTURE:BODY
The back-right passenger side door was opened by pulling on the outside handle after a hobbled passenger was cautioned that the door was going to slide open and moved a few inches away from the vehicle to allow for that. The door required more clearance than either of us anticipated. The passenger fell backwards either trying to avoid being hit by the door or by actually being hit by it, leading to a broken bone, hospitalization, cancellation of the pending surgery to address a pre-existing orthopedic issue, and many continuing expenses. I have not attempted to reproduce this accident (duh), and this is my first report of it. There were no warnings of which I am aware. The speed of door sliding open likely contributed to the accident, as did the required clearance from the vehicle.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11488831October 11, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
The contact owns a 2022 Honda Odyssey. The contact stated while driving at 50-65 MPH, the collision mitigation braking system was applied and the vehicle stopped abruptly, causing her children to sustain whiplash. The message "brake" was displayed on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that no issues were found. However, the failure had reoccurred several times while there were no other vehicles or objects around the vehicle. Additionally, the contact stated while her son was attempting to exit the vehicle through the driver's side rear sliding door, he pressed the door lock button; however, the door did not fully open fully and closed abruptly on his left hand. The contact's son was taken to the hospital where it was diagnosed that he sustained severe pain, laceration, and swollenness on his left hand. The dealer was notified of the failure. The manufacturer was notified of the failures and advised the contact that they would arrange for a field technician to inspect the vehicle; however, the vehicle was not inspected. The contact followed up with the manufacturer. A case was opened. The manufacturer advised the contact to acquire a vehicle rental while the inspection was being completed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 950.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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