Honda Odyssey Complaints

803 consumer complaints on file.

#11614140September 12, 2024
CHILD SEAT:HARNESS/CROTCH STRAP
The contact owns a 2023 Honda Odyssey with a 2023 Nuna Rava Convertible car seat, Model Number: CS1501, Model Year 2023, installed in the rear center seat. The contact stated that the restraint belts failed to tighten and properly restrain the child. The failure occurred with the restraint belts being properly locked. The manufacturer had been informed of the failure and sent a replacement strap; however, the failure recurred. The manufacturer was made aware of the failure and a case had been opened. The contact was still awaiting a return phone call from the manufacturer with a possible remedy. The failure mileage for the vehicle was 31,323.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612398September 3, 2024
AIR BAGS
The contact owns a 2021 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611850August 30, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
After a slight rain, the error of Radar Obstructed is being displayed. Can’t get this error removed or fixed. After searching more I found out that: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611191August 27, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
For approximately 1 year the collision mitigation braking system will intermittently activate even when no hazards or objects are present in front of the vehicle. This has happened regardless of speed or any other conditions and has even happened while accelerating. There are no lights or warnings that present before the system activates. This poses a hazard of losing control of the vehicle or potential causing a crash due to the unexpected and sudden braking. This problem is intermittent and does not happen every time the car is driving but has happened enough to bring the car in to the service center. The first time we were told they couldn't replicate the problem so they wouldn't look into it. The second time they acknowledged a know issue with their collision mitigation system and recommended the camera and radar be recalibrated at a cost of $850. For some reason this failure of the system is not covered under warranty. They also stated the calibration is not guaranteed to fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611044August 26, 2024
AIR BAGS
Took my odyssey to the local dealer a few months back for the recall and dealer told me they wouldn’t have the part until next year. Now this has caused an issue to where my whole airbag system is short circuiting and the dealership wants to fix all the other issues and not fix the open recall. Family safety is at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610162August 22, 2024
UNKNOWN OR OTHER
The rearview mirror became unglued to the windshield causing it to bobble around. It is unsafe to have a rearview mirror that doesn't work and the electronics inside it are unable to work correctly if not mounted properly. The dealership reported that it was a defect. It also is not something they could glue back into place and that the entire windshield needs to be replaced and a new mirror put on and recalibrated due to the electronics involved. This is on a 3 year old car that has 43k miles on it. Flow Honda of Charlottesville provided a video detailing their analysis by the technician. The video can be viewed here on Flow Honda's site: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609822August 20, 2024
SEAT BELTS
drivers2nd row seat belt would not release, seatbelt continues to apply tension on child, after trying to slide seat and tilt seat forward, no release, had to cut seat belt in order to safely remove child from seat
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11608835August 15, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle braking system gets activated too often. Dealership services cannot find anything nor accept there's any issues. Today 08/15/2024 the vehicle locked up the brakes, while driving at 55 mph; injuring a 15 yr; 12 yr; 11yr; and 57 yr. Grandmother. Called dealership services and stated they will see vehicle, but don't believe to find anything, as before. Two of my family members sustained neck injuries. Can you please help. Vehicle can be inspected anytime. Please call first.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#11606253August 3, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
while driving in the through lane, we experienced (this has happened several times) a sudden sharp braking due to a car in a turn lane being stopped and sensed by the anticollision system. We believe this same system has caused hard braking when changing from a through lane to a right turn lane without putting on the turn signal. It also "gently" brakes at times when the lane markings on one side or the other are faint or missing, we think the system sees this as a lane departure. The most recent sharp sudden braking almost caused us to be rear-ended. Along with this there are various issues with proximity sensors around the vehicle. We believe all of these issues are related.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605870August 1, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On a number of occasions the automatic braking system has engaged when no vehicles or objects were present in the vicinity of the vehicle. This is incredibly dangerous. When I get in the car now I have to remember to disengage that feature before operating the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605586July 31, 2024
AIR BAGS
The contact owns a 2021 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604614July 25, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
1. While I was driving on the freeway, my radio turned off and my car put itself into NEUTRAL! I was able to safely pull over and put it back in drive. Note: This incident happened after 2 months of weird electrical things happening to the car, such as the radio turning on after the car had been turned off, car not starting, sliding doors losing power when they are halfway closed, coming to a stop and putting the car in park then the car completely loses all power/interior lights, the car turning off while stopped at a light and more... 2. Had there been more traffic I would have been in major danger. I could have easily been rear-ended or hit someone in the process of trying to get off of the freeway. It could have caused a multiple car collision. Grateful my children were not in the car at the time of the incident. 3. The car has been inspected by Spreen Honda multiple times and by an independent Honda mechanic. Spreen Honda has not been able to reproduce the problem. They won't do anything besides hook it up to the computer, and since there are no codes present "there is nothing they can do". The independent mechanic said they'd never seen anything like this. When I reported the incident to Honda America, they recommended I should continue taking the car to the dealership, which makes no sense as the dealership does not actually attempt to diagnose the problem if there is no code. 4. The manufacturer has not inspected the vehicle. When I reported this to Honda America they encouraged me to continue working with the dealership service department only. They don't take information from 3rd party service providers. This is completely unacceptable. 5. Right before the car shifted to neutral, the radio turned off and the dash lit up orange.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604609July 25, 2024
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
1. Incident: I was driving and stopped at a red light, took my foot off of the brake and the car completely died, leaving me stranded at the intersection. The car started back up after 4 minutes. Note: This incident happened after 2 months of weird electrical things happening to the car, such as the radio turning on after the car had been turned off, car not starting, sliding doors losing power when they are halfway closed, coming to a stop and putting the car in park then the car completely loses all power/interior lights, and more... 2. My safety was put at risk by having a non-functioning car in the middle of the road. Someone could have rear-ended me. Also, it was over 100 degrees outside which added to the panic I was feeling. 3. The car has been inspected by Spreen Honda multiple times and by an independent Honda mechanic. Spreen Honda has not been able to reproduce the problem. They won't do anything besides hook it up to the computer, and since there are no codes present "there is nothing they can do". The independent mechanic said they'd never seen anything like this. 4. The manufacturer has not inspected the vehicle. When I reported this to Honda America they encouraged me to continue working with the dealer. This is completely unacceptable. 5. Right before the power went out the dash lit up with every warning lamp for maybe 5 seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602308July 15, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
With low reproducibility rate, the vehicle may activate alarms or emergency breaking in response to wide open lane with no obstructions. What component or system failed or malfunctioned, and is it available for inspection upon request? Automatic Emergency Breaking / Radar How was your safety or the safety of others put at risk? Unexpected change of behavior Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No except during the event
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601830July 13, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This car continues to slam on the automatic brakes when there is no obstruction. There is no car in front of me today. It almost caused a major accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598002July 1, 2024
UNKNOWN OR OTHER
On [XXX], we were driving our new 2024 honda odyssey in the mountains of Estes Park, CO at about 10,000 feet. When steering to the left making hairpin turns, the car made loud metal on metal screeching/screaming noises going about 30-40 mph for about 5 minutes-the car had approx 4,400 miles on it at this point in time. On returning to the midwest on [XXX], while in Iowa, we steered slightly to the right while exiting the highway, going about 30-40 mpg and again heard loud metal on metal screeching/screaming noises going for approx. 3-5 minutes. The car had about 5,600 miles on it at this point in time. There appears to be another recall for 2024 honda odysseys for a steering gearbox recall (diagnosed by abnormal noises while turning the vehicle) but my vehicle is not included in that recall. I cannot recreate the noise. I tried to take the car in to my local honda dealer, but they said that they would need to charge me a diagnostic and labor fee to check it out and since it's not part of the recall they would have to charge me to look at the gearbox. I am concerned as these noises are not your typical braking sound type of noise-- it sounds like something is wrong with the steering or some other major issue. I called Honda corporate 2 times-- they said they will not help me unless I go in to get the car diagnosed and told me I would need to pay for that myself and that may not get reimbursed later on if there is no recall. I am concerned that the only way to see if the gearbox has an issue is to take it apart and that is very expensive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594931June 17, 2024
FUEL SYSTEM, GASOLINE
The contact owned a 2024 Honda Odyssey. The contact stated that while sitting in the vehicle with the engine idling on an extremely hot day, he smelled gasoline fumes on the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cabin ventilation system, allowing fuel vapor into the interior of the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593049June 7, 2024
AIR BAGS
We keep getting a warning about SRS on dash. I see it’s part of a recall but not for our VIN number.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592306June 3, 2024
SUSPENSION
The inside shoulder of all four tires are bald and unsafe. The rest of the tire tread has ~7/32 of depth remaining. Because this suspension issue only affects the inside edge of the tire it is difficult to detect. Not all Gen 5 Honda Odysseys have this problem but I've read of others with the same problems as mine. The tires cross the threshold of 2/32" by approx. 23k miles. When the rest of the tire still looks good the avg consumer is not inspecting the inner shoulder because it would require tire removal or getting under the vehicle. Therefore, the issue goes undetected until a traction event occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590581May 24, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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