Honda Insight Complaints

519 consumer complaints on file.

#10923990November 3, 2016
ENGINE
CAR HAS 95,000 MILES. HIGH OIL CONSUMPTION. ALL 8 SPARK PLUGS HAVE TO BE CHANGED EVERY 3-4000 MILES. VERY EXPENSIVE. THE PROBLEM IS THE SPARK PLUGS GET FOULED, AND BURNT UP, SO THERE IS NO ELECTRODE LEFT. WHEN THAT HAPPENS THE CAR IMMEDIATELY SLOWS DOWN TO 5 MPH. I ALMOST GOT KILLED AND RUN OVER BY A TRACTOR TRAILER LAST SAT. 10/29/16 ON INTERSTATE 81 SOUTH BY NEW MILFORD, PA. HE WAS RIGHT ON MY BACK. I COULD ONLY SEE HIS GRILL. THE CAR WILL STAY IN THAT MODE, "LIMP MODE" UNTIL REPAIRED. THIS HAS HAPPENED 3 TIMES TO ME IN THE PAST 2 YEARS. NOW CYLINDER 4 IS BLOWN. THIS IS A FAIRLY NEWER CAR AND HONDA REFUSES TO REPAIR IT FOR FREE OR ISSUE A RECALL. MANY OTHER HONDA OWNERS OF THIS CAR HAVE THE SAME PROBLEM. I AM FORCED TO SELL IT FOR A FRACTION OF ITS COST. HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923911November 2, 2016
ENGINE
MY HONDA IS BURNING OIL FROM THE INGINE.NO LEAKS. I CAN GET A OIL CHANGE TODAY AND IN 5 DAYS I NEED MORE OIL. I'VE TAKEN IT TO THE DEALERSHIP AND SEE ONLINE 64 COMPLAINTS OF THIS CODE 1982A. NOW THE DEALER WANTS ME TO PAY ALMOST 4,000 DOLLARS TO GET IT FIX WHEN THEY KNOW THEY SOLD ME A LEMON. HONDA DEALER SAID I NEED PISTONS,RINGS AND SPARK PLUGS. TODAY THEY GAVE ME A LOANER CAR BUT SAYS I HAVE TO PAY 485 TO BREAK DOWN MY ENGINE AND POSSIBLY 485 TO PIT IT BACK TOGETHER AFTER THE TEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918753October 25, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 12/28/16 *BF UPDATED 01/04/17*LJ THE CONSUMER STATED AFTER WAITING SIX MONTHS, THE AIR BAG WAS FINALLY REPLACED IN NOVEMBER 2016. UPDATED 01/05/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917720October 21, 2016
AIR BAGS
TAKATA RECALL. DEALER SAID THE FIX WOULD OCCUR DURING THE SUMMER; SO FAR NOTHING. I WORRY EVERY TIME I DRIVE THAT I COULD BE KILLED BY A SAFETY DEVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914734October 17, 2016
AIR BAGS
2010 HONDA INSIGHT. CONSUMER WRITES IN REGARDS TO NO DEALERSHIP RESPONSE ON REPLACEMENT PARTS/ REPAIR INFORMATION FOR DRIVER FRONT AIRBAG INFLATOR RECALL. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916380October 16, 2016
AIR BAGS
AIRBAG RECALL. THIS ISSUE WAS SUPPOSEDLY FIXED A FEW YEARS AGO AND THEN I RECEIVED ANOTHER RECALL NOTICE ALMOST A YEAR AGO ABOUT ANOTHER AIR BAG RECALL. HONDA HAS YET TO FIX THIS. WHAT IS THE HOLD UP? I CONTACTED HONDA A FEW MONTHS AGO AND THEY SAID THEY HAVEN'T RECEIVED THE PART. WHEN WILL MY VEHICLE FINALLY GET FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915390October 11, 2016
ENGINE
IN OCTOBER 2016, I TOOK MY VEHICLE TO SCOTT ROBINSON HONDA IN TORRANCE DUE TO A CHECK OIL LIGHT THAT CAME ON THE DAY BEFORE. AFTER A DAY OF DIAGNOSIS, HONDA DETERMINED THE ENGINE ON MY INSIGHT WAS BURNING OIL TOO RAPIDLY, AND THAT THE PROBLEM HAD BEEN OCCURRING FOR QUITE SOME TIME. ALTHOUGH THIS OIL CONSUMPTION PROBLEM IS A WELL-KNOWN FAULT TO THE FIRST GENERATION OF MY VEHICLE AND HAD BEEN PERSISTENT SINCE MY INITIAL PURCHASE, SCOTT ROBINSON HONDA IN TORRANCE AND AMERICAN HONDA MOTOR CO HAS REFUSED TO COVER THE COST OF REPAIR BECAUSE MY VEHICLE HAD JUST EXCEEDED THE 60,000 MILE WARRANTY LIMIT, JUST A FEW MONTHS BEFORE. WITH A LITTLE RESEARCH, I CAME ACROSS SOTO, ET AL V. AMERICAN HONDA MOTOR CO, INC, CASE NO. 3:12-CV-1377-SI (US DISTRICT COURT, NORTHERN DISTRICT CALIFORNIA). THE CLASS-ACTION LAWSUIT STATES: 'A SYSTEMATIC DESIGN DEFECT THAT ENABLES OIL TO ENTER INTO THE ENGINE'S COMBUSTION CHAMBER. THIS LEADS TO PREMATURE SPARK PLUG DEGRADATION AND ENGINE MALFUNCTION.' IN THE CASE, IT WAS REVEALED HONDA ACKNOWLEDGED THE PROBLEM IN THE JULY 2011 TECHNICAL SERVICE BULLETIN #11-033 STATING THAT 'THE VCM (VARIABLE CYLINDER MANAGEMENT) MAY BE REPEATEDLY SWITCHING ON AND OFF DURING LIGHT THROTTLE OPERATION, AT CRUISING SPEEDS, ON FLAT ROADS.' IN ENGLISH? THE ENGINE IS WORKING MUCH HARDER THAN IT HAS TO IN NORMAL DRIVING CONDITIONS. HONDA'S CONDUCT CLEARLY DEMONSTRATES A COMPANY INCAPABLE OF HONEST BUSINESS PRACTICE IN THE STATE OF CALIFORNIA. CONSUMERS SHOULD NOT HAVE TO SEARCH THROUGH A DECADE OF LEGAL DOCUMENTATION IN ORDER TO MAKE A KNOWLEDGEABLE CAR PURCHASE. IT'S APPARENT THAT HONDA KNEW OF THIS PROBLEM WELL BEFORE MY VEHICLE WAS PRODUCED, AS WAS ACKNOWLEDGED IN HONDA'S INTERNAL EMAILS, AND IS USING WELL WRITTEN LEGAL MANEUVERS TO EXPLOIT CONSUMERS IN THE STATE OF CALIFORNIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914357October 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 AND 16V061000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914082October 5, 2016
AIR BAGS
TAKATA RECALL I RECEIVED MY FIRST NOTICE OF THE RECALL IN MARCH AND ANOTHER IN JULY. THE LOCAL DEALER HAS YET TO HAVE THE PARTS FOR REPLACEMENT AND JUST KEEPS TELLING ME TO CALL AT THE END OF THE MONTH EVERY MONTH SINCE MARCH. THIS IS EXTREMELY ANNOYING TO HAVE LIMITED USE OF MY PASSENGER SEAT AND HAVE NO CONCRETE DATE FOR A REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913709October 4, 2016
AIR BAGS
TAKATA AND PASSENGER RECALLS. I RECEIVED A RECALL NOTICE LAST MARCH, 2016 FOR AN AIR BAG RECALL. I HAVE CALLED THE DEALERSHIP, CAPITOL HONDA SEVERAL TIMES. SOMETIMES THEY SAY THE WILL ORDER THE PART. I NEVER GET A STRAIGHT ANSWER. I CALLED THE MANAGER AND LEFT A VOICE MESSAGES, BUT NEVER GOT A CALL BACK. I LIVE IN SAN JOSE AND HAVE HEARD THAT PEOPLE IN HUMID CLIMATES SHOULD BE WORRIED. I CAN'T STOP DRIVING MY CAR BECAUSE I NEED TO GET PLACES. BUT IT HAS BEEN 1/2 YEAR NOW. I AM CURRENTLY DRIVING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909960September 27, 2016
AIR BAGS
TAKATA RECALL. I RECEIVED A RECALL NOTICE LAST MARCH, 2016 FOR AN AIR BAG RECALL. I HAVE CALLED THE DEALERSHIP, JOHN EAGLE HONDA SEVERAL TIMES. SOMETIMES THEY SAY THE WILL ORDER THE PART. I NEVER GET A STRAIGHT ANSWER. I CALLED THE MANAGER AND LEFT A VOICE MESSAGE, BUT NEVER GOT A CALL BACK. I LIVE IN HOUSTON AND HAVE HEARD THAT PEOPLE IN HUMID CLIMATES SHOULD BE WORRIED. I DON'T KNOW WHAT TO DO. I CAN'T STOP DRIVING MY CAR BECAUSE I NEED TO GET PLACES. BUT IT HAS BEEN 1/2 YEAR NOW. I AM CURRENTLY DRIVING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909821September 26, 2016
ENGINE
THE RECALL CAMPAIGN DEPARTMENT AUTHORIZED A RECALL RELATED AUTHORIZATION ISSUING CASE NO. [XXX] WHERE THE DEALERSHIP ROCK HONDA 909-770-8400 REPLACING THE CONTROL UNIT PART NO( IK100PHM-A03) PAID BY ME. SAME ISSUE RECURRING ANOTHER CASE NO ISSUED [XXX] DEALER STATING PARTS NEEDED ARE 37820PHM408 ECM MODULE AND 1 D010PHMA01RM BATTERY.THE HONDA NOW ARE SAYING THAT THEY ARE ONLY LIABLE FOR THE SOFTWARE UPDATE ONLY EVEN THOUGH THE RECALL SPECIFIES THE AND USAGE THE VERBATIM OF THE ECM UNIT THEREBY THE MANUFACTURE IS NOT IN ACCEPTANCE OF THE FACT THAT THE RECALL WHICH RELATES TO THE ECM TIMER RELATES DIRECTLY TO EMISSION CONTROL MODULE WHICH IS A SAFETY WARNING AND MALFUNCTIONS OF THE TIMERS BEING CAUSED N THE SOFTWARE UPDATE IS NOT SUFFICIENT AND MODULE REPLACEMENT ID'S REQUIRED PER DEALER CONCLUSION TO EFFECTIVELY USE OF THE UPDATED SOFTWARE IN COMPLIANCE WITH THE MODULES N TIMERS SPECIFICALLY THIS BEING A MOTORCYCLE 3 CYLINDER CAR, THE AMERICAN HONDA STATES THAT THEY ARE ONLY LIABLE FOR THE SOFTWARE UPDATE N NOTHING ELSE EVEN IF IT IS THE ECM AND THE TIMERS THAT ARE DEFECTED OR NOT EFFECTED BY THE UPDATED SOFTWARE WHERE THE PARTS WERE NOT UPDATED N THE SOFTWARE WRITTEN N NOT IN COMPLIANCE OF THE SAFETY WARNING EMISSION GUIDELINES NEEDS TO BE REVIEWED AND INVESTIGATED BY THE FEDERAL; TRADE COMMISSION AS TO EXACT RECALL AND RECALL CONCERN LATER SPECIFICALLY WITHIN SAFETY WARNING CONCERN OF THE EMISSION OF THE CAR. PLEASE INFORM ME IF I CAN BE HELP./ [XXX] MY ADDRESS AS FOLLOW [XXX] PHONE NO [XXX]. I HAVE BEEN PATIENT WITH NO RESOLUTION OF CORPORATE SAYING ONE THING CASE MANGER SAYING SOMETHING ELSE PLEASE INFORM ME THE RECEIVE CONFIRMATION OF THIS MATTER AND ANY CASE NO ASSIGNED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909549September 25, 2016
AIR BAGS
I RECEIVED A LETTER FROM AMERICAN HONDA MOTOR CO. INC. IN MARCH 2016 NOTIFYING ME OF PROBLEMS WITH DRICER'S FRONT AIRBAG INFLATOR. NO ACCIDENT HAS OCURRED YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908678September 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908717September 22, 2016
AIR BAGS
TAKATA AIRBAG...GOT MY RECALL NOTICE IN APRIL AND STILL HAVEN'T BEEN ABLE TO GET THIS FIXED. CALLS TO DEALER AND HONDA CORPORATE YIELD NO RESULTS.2012
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908171September 20, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907133September 16, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. WHEN THE CAR SAT FOR 3 MONTHS WHILE WAITING FOR THE AIR BAG RECALL, THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 106,000. UPDATED 11/01/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906405September 14, 2016
ENGINE
SINCE NOVEMBER 2015, I'VE HAD TO ADD ONE QUART 0W-20 FULL SYNTHETIC OIL TO MAINTAIN ITS OIL LEVEL. I'D DRIVEN ABOUT 875 MILES PER WEEK AT THAT POINT. THE PROBLEM PROGRESSED AND THE VEHICLE HAD PROBLEMS ACCELERATING AND WOULD STALL OUT ON OCCASION. I HAD A VERY SCARY EXPERIENCE WHERE THE CAR STALLED OUT IN TO ONCOMING TRAFFIC WHILE TRYING TO PULL OUT ON TO THE ROAD, MAKING A LEFT HAND TURN ON TO A MOUNTAIN HIGHWAY. THE FUEL ECONOMY SHARPLY DECLINED SINCE THEN. THE SPARK PLUGS FAILED PREMATURELY, AND NOW THE LONG BLOCK NEEDS TO BE REPLACED AFTER GIVING OUT FOR THE FINAL TIME IN JUNE 2016. THE REPAIR IS $9,700 FOR A VEHICLE I STILL OWE $9,000 ON. HONDA NEEDS TO STAND BY ITS PRODUCT AND MAKE IT SAFE FOR ITS CONSUMERS TO DRIVE. THEY HAVE BEEN COMPLETELY NEGLIGENT IN THIS MATTER, ISSUING SETTLEMENTS AND EXTENDED WARRANTIES TO ONLY THE V6 ENGINES WITH THE SAME PROBLEM AND SELECT V4 ENGINES ON A CASE BY CASE BASIS, PREFERENCE GOING TO PEOPLE WHO ARE THE ORIGINAL OWNERS, DID ALL SERVICING EXCLUSIVELY AT HONDA-CERTIFIED DEALERSHIPS, AND WHO ARE BARELY OUTSIDE THE WARRANTY. A VEHICLE OF THIS CALIBER SHOULD LAST MORE THAN 85K MILES OR SO. THE PROBLEMS STARTED AROUND 68K MILES, BUT THE POWERTRAIN WARRANTY ONLY COVERS UP TO 60K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905891September 12, 2016
AIR BAGS
TAKATA RECALL DEALER SAYS IT IS NOT RECEIVING PARTS FROM HONDA FOR THIS PROBLEM. IS THERE ANY WAY TO URGE HONDA TO MOVE FASTER. I SUSPECT THE CAR MAY WEAR OUT BEFORE THE DEALER RECEIVES PART TO EFFECT REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905900September 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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