Honda Insight Complaints

519 consumer complaints on file.

#10939006January 1, 2017
AIR BAGS
PASSENGER SIDE AIR BAG HAS BEEN UNDER A RECALL FOR MORE THAN SIX MONTHS. HONDA HAS NOT CONTACTED ME WITH A REPLACEMENT AIR BAG ESTIMATE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938807December 30, 2016
AIR BAGS
TAKATA RECALL - PARTS TO REMEDY DEFECTIVE AIRBAGS HAVE NOT BEEN MADE AVAILABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936396December 20, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 HONDA INSIGHT. WHILE DRIVING AT ANY SPEED, THE OIL INDICATOR ILLUMINATED AND "CHECK OIL" DISPLAYED ON THE INSTRUMENT PANEL. THE CHECK EMISSION WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED THAT THE PISTON AND RINGS HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935464December 15, 2016
ENGINE
WITHIN THE WARRANTY PERIOD I NOTICED THAT CAR IS CONSUMING UNUSUAL QUANTITY OF OIL (AROUND 58,000 MILES). A WARNING LIGHT CAME ON 'CHECK EMISSION SYSTEM'. I PULLED THE DIPSTICK AND THERE WAS BARELY ANY OIL ON THE TIP. I PUT 2 QUARTS OF OIL INTO THE ENGINE AND IT STILL DID NOT REACH THE TOP FILL LINE. THE CAR ONLY HOLDS 3.5 QUARTS. THE 'LOW OIL LIGHT' NEVER CAME ON, HOW MUCH OIL HAS TO DISAPPEAR BEFORE THE OIL LIGHT COMES ON? THERE ARE NO OIL LEAKS FROM THE CAR. I NOTIFIED THE MANUFACTURER AND OPENED A CASE. THEY ADVISED TO GO TO DEALER TO HAVE 4 'OIL CONSUMPTION TESTS' PERFORMED ' ONE EVERY THOUSAND MILES. I COMPLETED ALL 4 TEST IN AROUND 3 MONTHS, THE TEST VERIFIED THAT THE CAR BURNS UP TO 1.0 QTS/1000 MILES. I NOTIFIED MY REP (AMBER) AT THE MANUFACTURER OF THE RESULTS OF TESTING. I WAS INFORMED THAT MY 'CASE WAS CLOSED' ' MANUFACTURER DID NOT EVEN BOTHER TO FIND OUT WHAT THE RESULTS WERE, THEY JUST 'CLOSED' MY CASE. I REQUESTED AMBER RE-OPEN CASE AND TAKE DOWN THE RESULTS. AMBER CONTACTED THE DEALER TO VERIFY THE CONSUMPTION DATA I PROVIDED. SHE THEN STATED 'OUR ENGINEERS HAVE DETERMINED THAT 1.0 TO 1.5 QTS CONSUMED PER 1000 MILES IS NORMAL FOR THIS VEHICLE.' I RESPONDED THAT THIS IS 'EXCESSIVE' CONSUMPTION THAT IS NOT NORMAL FOR ANY VEHICLE TO CONSUME THIS MUCH OIL, AND THAT I PURCHASED THE CAR NEW AND IT HAS ALWAYS BEEN SERVICED AT THE DEALER AT THE REQUIRED SERVICE INTERVALS. AMBER REFUSED TO OFFER ANY SOLUTION OR PROVIDE ANY FINANCIAL ASSISTANCE TOWARDS CORRECTING WHAT IS IN MY OPINION AN ENGINE DEFECT. IT APPEARED THAT SHE WAS BASICALLY READING OFF A PREPARED STATEMENT. I NOW HAVE TO ADD ABOUT A QUART EVERY 2 FILL UPS (AROUND 960 MILES). THE OIL COSTS AROUND $10/ QT BUT I FOUND THAT WALMART SELLS A 5 QUART JUG THAT LOWERS THE COST TO $5/QT. I ADD OIL SO FREQUENTLY THAT I LIKELY NEVER HAVE TO 'CHANGE' THE OIL, ALTHOUGH THE FILTER DOES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935002December 13, 2016
AIR BAGS
I GOT A NOTICE THAT BOTH AIRBAGS ON MY CAR WERE FAULTY AND THAT HONDA WOULD FIX THEM FOR FREE. THE PARTS DIDN'T COME IN FOR 3 OR 4 MONTHS. I WAS COMMUTING 400 MILES A WEEK FOR WORK AND ASKED THEM TO PROVIDE A RENTAL CAR FOR ME UNTIL THEN. THEY WOULD FURNISH THE CAR BUT I WAS RESPONSIBLE FOR THE INSURANCE ON IT. THEY TOLD ME TO GET IT INSURED BY MY OWN PERSONAL AUTO INSURANCE COMPANY. MY INSURANCE COMPANY TOLD ME THEY WOULD NOT DO THAT AND NEITHER WOULD ANY OTHER. SINCE I COULD NOT AFFORD TO PAY THE $20.00 A DAY FOR THE RENTAL CAR INSURANCE I HAD TO JUST TAKE MY CHANCES OF SERIOUS INJURY OR EVEN DEATH IN THE EVENT OF MY AIRBAGS GOING OFF. MY 82 YEAR OLD MOTHER RODE IN THAT CAR TO HER DOCTOR'S APPOINTMENTS AND THE GROCERY. WE BOTH HAVE COPD AND I HAVE A PACEMAKER. THE STRESS THE SITUATION CAUSED WAS STAGGERING AND CERTAINLY NOT GOOD FOR EITHER OF US. WHAT GOOD DID IT DO FOR HONDA TO INFORM ME OF THE RECALL IF THEY COULDN'T FIX IT RIGHT AWAY AND WOULD NOT PAY THE INSURANCE SO I COULD GET A RENTAL CAR? I GUESS THE SICK AND ELDERLY DON'T MATTER TO A BIG COMPANY LIKE HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934580December 12, 2016
AIR BAGS
TAKATA RECALL WE'VE BEEN NOTIFIED TWICE TO GET OUR CAR REPAIRED. WHEN CONTACTING DEALERSHIP, WE'RE TOLD THE PARTS ARE NOT AVAILABLE TO REPAIR. WE LIVE IN MISSISSIPPI, WHERE THE CLIMATE IS HUMID AND HOT. WE UNDERSTAND THIS A HIGH-RISK ENVIRONMENT FOR A MALFUNCTION. WE WOULD LIKE TO KNOW WHEN WE CAN EXPECT TO HAVE THIS SAFETY ISSUE CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934779December 12, 2016
AIR BAGS
TAKATA RECALL. I RECEIVED A LETTER DATED MARCH 2016 AND WAS TOLD THAT THIS RECALL WOULD BE TAKEN CARE OF IN THE SUMMER OF 2016. I WAS ALSO TOLD THAT ALTERNATIVE TRANSPORTATION COULD BE PROVIDED BUT THAT I WOULD HAVE TO PAY OUT OF POCKET FOR THE RENTAL AND BE REIMBURSED. I WOULD BE BROKE BY NOW AND STILL WAITING TO BE CONTACTED TO HAVE MY VEHICLE SERVICED. WHEN ARE THESE VEHICLES GOING TO BE CORRECTED? WHY HAVE ALL THE OTHER GAS HOG POPULAR CARS BEEN DONE ALREADY? WHY AM I STILL DRIVING A DEATHTRAP? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934274December 9, 2016
AIR BAGS
TAKATA RECALL - DEALERSHIP HAS NOT REPLACED THE AIRBAG YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934272December 9, 2016
AIR BAGS
TAKATA RECALL - DEALERSHIP HAS NOT REPLACED THE AIRBAG YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934273December 9, 2016
AIR BAGS
TAKATA RECALL - DEALERSHIP HAS NOT REPLACED THE AIRBAG YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929602December 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928657November 29, 2016
ENGINE, POWER TRAIN
MY CAR HAD BEEN SITTING FOR 2 AND A HALF WEEKS WHILE I WAS OUT OF THE COUNTRY. UPON STARTING THE CAR, CHECK BRAKE SYSTEM, CHECK VSA SYSTEM, CHECK HILL START ASSIST SYSTEM, SERVICE DUE SOON AND CHECK EMISSION LIGHTS ILLUMINATED ON MY DASHBOARD. WHEN I BEGAN TO ACCELERATE, THE CAR ONLY GOT UP TO 5 MILES PER HOUR. IT WAS A 7 MINUTE DRIVE FROM AIRPORT PARKING TO MY RESIDENCE. I PARKED THE CAR AND IT SAT OVER THE THANKSGIVING WEEKEND. THE FOLLOWING WEEK I HAD THE CAR TOWED TO THE MCDAVID HONDA IN IRVING, TX. I GAVE DETAILED HISTORY FROM THE TIME OF PURCHASE A YEAR AND HALF AGO. I ADVISED THE DEALERSHIP, I WAS FULL AWARE OF THE EXCESSIVE OIL BURNING IN ISSUE THAT HAD BEEN PREVIOUS DIAGNOSED AT THE ORIGINAL HONDA DEALERSHIP I PURCHASED THE CAR FROM. I KEPT UP WITH EXCESSIVE OIL CHANGES THAT NEEDED TO BE DONE. THE SERVICE TECH SAID IT HAD ZERO OIL AND THE PISTON RINGS WOULD NEED TO BE CHANGED. HE AND HIS MANAGER STATED THAT THEY WOULD COMPLETE AN OIL CHANGE AT MY EXPENSE, I WOULD NEED TO DRIVE THE CAR A THOUSAND MILES AND THEN IMMEDIATELY RETURN THE CAR TO THE DEALERSHIP, IF THE PROBLEM OCCURRED THEN THE DEALERSHIP WOULD COVER THE COST. I ADVISED THEM AGAIN I HAD ALREADY DONE THAT TYPE OF TESTING PREVIOUSLY. BUT, THEN, SERVICE TECH PROCEEDS TO EXPLAIN I ALSO NEED ALL 8 SPARK PLUGS CHANGED AT MY EXPENSE. HONDA IS FULLY AWARE OF THE EXCESSIVE OIL CONSUMPTION ISSUE WITH THE INSIGHTS. THIS IS A 2013, 57,000 MILES, UP TO DATE SERVICE RECORD. I DO NOT FEEL SAFE DRIVING THIS CAR ANYMORE. THE UNCERTAINTY IS OVERWHELMING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928184November 28, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT F TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927821November 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927615November 23, 2016
AIR BAGS
TAKATA RECALL. IT HAS BEEN 9 MONTHS SINCE THE RECALL. HONDA HAS NOT SUFFICIENTLY PROVIDED A SOLUTION TO THE ISSUE. THEIR RECOMMENDATION OF HAVING THE FRONT PASSENGER SEAT FOR SUCH A LONG PERIOD OF TIME IS NOT ONLY UNREALISTIC, IT IS ALSO INCONVENIENT AND ULTIMATELY, UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926426November 16, 2016
AIR BAGS
TAKATA RECALL. I RECEIVED A RECALL NOTICE RFOM HONDA OF AMERICA IN MARCH 2016 WARNING OF THE TAKATA PROBLEM. THEY STATED THAT REPLACEMENT PARTS WOULD BE AVAILABLE IN THE SUMMER OF 2016 AND THAT I WOULD RECEIVE A FURTHER NOTICE WHEN THEY WERE AVAILABLE. I HAVE NOT YET RECEIVED THAT LETTER. SO I CALLED HONDA OF AMERICA AND THEY COULD NOT TELL ME IF PARTS WERE AVAILABLE. THEY PASSED THE BUCK BY TELLING ME TO CALL MY DEALER. I DID SO AND FOUND THAT PARTS WERE AVAILABLE. SO I HAVE SCHEDULED THE REPLACEMENT . MY COMPLAINT IS THE LACK OF RESPONSIVENESS ON THE PART OF HONDA AND MY DEALER. EITHER ONE SHOULD HAVE CONTACTED ME WHEN PARTS BECAME AVAILABLE. WHY IS HONDA MOTOR STILL ALLOWED TO DO BUSINESS IN THE USA. THEY ARE EITHER INEPT OR CROOKED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925877November 14, 2016
AIR BAGS
TAKATA RECALL. RECEIVED RECALL NOTICE, SAYING THAT I WOULD BE NOTIFIED WHEN DEALER HAD THE REPLACEMENT PARTS WITH AN EXPECTED DATE OF SUMMER 2016. I EMAILED THE DEALERSHIP, BUT HAVE YET TO HEAR FROM THEM. THE CAR IS CURRENTLY PARKED IN GARAGE. I DON'T WANT TO SELL OR TRADE UNTIL THE CAR IS SAFE TO DRIVE, BUT THIS HAS GONE ON FOR A VERY LONG TIME. I JUST CHECKED THE HONDA WEBSITE. THEIR COMPLETION RATE IS LESS THAN 50%, YET THEY ARE SEEMINGLY VERY HAPPY WITH THAT RATE! THAT'S OUTRAGEOUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925360November 10, 2016
AIR BAGS
TAKATA RECALL I HAVE MADE MULTIPLE ATTEMPTS TO CONTACT BOTH HONDA DIRECTLY THROUGH CUSTOMER SERVICE AND THE LOCAL DEAL WHERE I PURCHASED THE CAR. HAVE REQUESTED TO HAVE AIR BAG CHANGED. HONDA INFORMED ME A YEAR AGO THAT THE PARTS WERE BEING DELIVERED. AT EACH OF THE LAST THREE CALLS I HAVE MADE TO THE DEALER OVER THE PAST 9 MONTHS I HAVE BEEN TOLD PARTS ARE ON ORDER AND TO WAIT. I HAVE REQUESTED ADDITIONAL OPTIONS AND WAS TOLD THAT I WOULD JUST HAVE TO WAIT. NEITHER THE DEALER NOR HONDA HAS OFFERED ANY FURTHER TIME FRAME NOR OPTIONS TO ADDRESS MY CONCERNS REGARDING THE AIRBAG. CAN SOMEONE PLEASE HELP WITH GETTING THIS ADDRESSED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925213November 9, 2016
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2010 HONDA INSIGHT, 179131; CODE 33-21 INCREASED RESISTANCE THE LEFT SIDE CURTAIN AIRBAG FIRST INFLATOR, WHEN LIGHT AIR BAG ON IN SATURDAY, I BRING MY CAR IN THE DEALER(10/31/16)THERE CHANGE RECALL ONLY DRIVER AIR BAG (NO CHARGE PART AND LABOR) ,THE PROBLEM TAKATA NO HAVE RECALL ABOUT LEFT SIDE CURTAIN, BAD TOO, I NO HAVE INCIDENT NOW, I SCARED FOR MY KIDS, AFTER THERE CHANGE AIR BAG DRIVER LIGHT ON DIFFERENT CODE AND I THINK SAME PROBLEM CODE 33-1 OPEN-/INCREASED RESISTANCE LF SIDE CURTAIN AIR BAG INFLATOR, I PAID DIAGNOSTIC IN THE DEALER SAID IS BAD FLOOR AND CABIN WIRE HARNESS ALL IN THE LEFT SIDE FOR FIX PARTS AND LABOR IS 1610.84, I FIX 2 MOTHS AGO TRANSMISSION, I CHECK RECALL HAVE OTHER MODEL ABOUT PROBLEM SIDE CURTAIN AIR BAG INFLATOR, I DON'T NOT WHY NO HAVE FOR INSIGHT?, I NOT CAN MORE DRIVING MY CAR NOW BECAUSE I LOVE MY FAMILY , TAKATA NEED PEOPLE DIED FOR THIS PROBLEM FOR RECALL?, PLEASE HELP ME, THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924472November 6, 2016
AIR BAGS
AIRBAGS RECALL NOT COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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