Honda HR-V Complaints

1,878 consumer complaints on file.

#11641869February 11, 2025
UNKNOWN OR OTHER
Hello, My car has had an active recall since last year and several dealerships state they don’t have the part to repair. Including regal Honda in Lakeland, FL who I’ve asked to call me when the part becomes available. This car also has defects with the wired CarPlay which intermittently cuts out even after trying over Apple 10 cables. Also, I’ve had the steering wheel replaced due to the leather peeling after only several weeks of owning. To which the same issue has occurred. When the steering wheel was replaced in NJ they left a razor blade in my car which cut me and paid me $250 to be quiet essentially after 6 months of looking for support from them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641698February 10, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641587February 9, 2025
ELECTRICAL SYSTEM
A few years ago my 2017 Honda HRV appeared to have what I thought was a glitch with the gas/millage gage. As time went on the glitch happened more frequently and the gage would either be blank or only fractions lit making it unusable. At times I was unable to tell how much gas I had and since I could also not track my miles I could not calculate. I have to drive for work and at times in remote and unsafe areas, having a reliable and fully functioning vehicle is very important. I also ran into in issue while having my oil changed causing a delay in service. Luckly after about 30min-1hr and some flickering the gage returns however I'm worried this will continue more and more frequently and eventually last longer all go out all together. When I was having some unrelated work on my car, I enquired about this issue believing it may be a fuse however I was told its a known issue the cluster panel and would run a minimum of $1,600. Because it was a known issue I assumed there would soon be a recall but that has not yet happened and soon the repair will be unavoidably necessary and I will be out of pocket for something that is known. I understand that not all issues become a recall but wanted to make sure that I reported it so that it could be taken into consideration along with any other reports you receive. Thank you for taking the time to look into this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641322February 7, 2025
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641080February 6, 2025
AIR BAGS
The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640511February 3, 2025
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640490February 3, 2025
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640385February 3, 2025
STEERING, SEATS
I have had a recall notice on my car for months I’ve taken my car in and they have yet to have the part to fix the recall on my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640282February 3, 2025
VISIBILITY
The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked outside in a nearby community parking lot and turned off, the following morning the contact discovered that the rear hatch door glass window had shattered. The contact stated that there was no impact on the window to have caused the window to become shattered. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640204February 2, 2025
ELECTRICAL SYSTEM
Odometer has been glitching due to freezing temps. Mileage seems to still be tallying but yesterday in temp of 10 degrees F, meter was glitching badly. Seems to be fine when warmed up but even button on dash to see trips becomes difficult to push. Sometimes turning car on the odometer is blank and will turn off the car and back on again to have it pull back up. Gas gauge and light still function even with glitching. Have read that other makes are having this issue as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640111February 1, 2025
ELECTRICAL SYSTEM
The odometer display/gas gauge goes blank for long periods of time while driving. When I took it to the dealer, they said, “Oh yes that is an HRV thing,” so they have seen this before clearly. It is a safety concern to not be able to see the odometer and gas gauge to know when fuel needs to be replaced in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640065February 1, 2025
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL, STEERING
Two times I have been driving in busy areas and when I brought my car to a stop at red lights and it’s turned green, my car will no longer move, but stays running so then I have to turn it off and turn it back on for it to gain motor function again. I have almost been rear-ended twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640018January 31, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Adaptive cruise control, lane keep assist, collision avoidance, regular cruise control, and more all shut down after my cars Honda sense camra died.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639892January 31, 2025
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639877January 31, 2025
VEHICLE SPEED CONTROL
The contact owns a 2021 Honda HR-V. The contact stated while entering a parking space, the vehicle accelerated unintendedly and jumped over a curb. The brake pedal was depressed, but the vehicle failed to respond and drove towards a building. The contact was able to steer the vehicle away from the building, and the vehicle crashed into the side of a tree. The air bags did not deploy. There was no injury sustained. There was no warning light illuminated. The vehicle was towed to an autobody repair shop, where it was repaired. The vehicle was taken to the dealer to be diagnosed; however, the dealer was unable to duplicate the failure. Additionally, the contact stated while at a complete stop and releasing the brake pedal to drive, the failure recurred, nearly causing the vehicle to hit an electric pole. The contact was able to steer the vehicle away from the electric pole, and the contact pulled to the side of the road temporarily. The contact stated while at a complete stop, the failure recurred, causing the vehicle to hit the rear driver's side end cap of another vehicle that was making a left turn. The air bags did not deploy. No police report was filed. The bumper of the contact's vehicle was damaged. The contact sustained soreness on the back but did not seek medical assistance. The contact stated that the failure had recurred on several occasions. The vehicle was taken to the dealer several times; however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 13,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11639760January 30, 2025
POWER TRAIN
I was entering the highway when without warning, my car stopped moving. I hurriedly shifted into Park so I would not drift into the highway, and thankfully I was able to safely drift into the exit lane. I tried to troubleshoot by turning the engine off and shifting into neutral to move the car out of the way, but it was completely undrivable. At 115,000 miles, this came as a shock to me, as I purchased my first Honda because of its reliable reputation. I had recently gotten my anti-theft system repaired, as well as a state inspection at a local Honda dealership, and there was no indication that there was a problem with the transmission. I researched the issue and accessed my service records, and I found that the problem was with the CVT transmission and that I was not alone. I pride myself on the regular maintenance of my vehicles and keep meticulous records, and while I waited on the diagnosis, I found the records on the steps taken to address this problem: -Notification from Honda about the extended warranty (10 years, 150k miles) in 2021 -Software update was performed on July 22nd, 2021 to update the PCM software to warn of premature CVT belt deterioration. From the Service Bulletin 21-046, “DTC P271E is added so at the early stages of a CVT primary belt failure, the D light will flash, the MIL will come on, and engine power output will be reduced. This will lessen the chances of an unexpected, sudden loss of acceleration and allow the customer an opportunity to get the vehicle to a Honda dealer”. The service tech told me the CVT belt had snapped, destroying the transmission, just as the service bulletin had forewarned. During this incident, there was NO indication that my transmission was going bad - no MIL light, no flashing D light, no slippage, no reduction of engine power, or verbal warning when my car was serviced last. The software update that was intended to warn me of this very occurrence failed miserably.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639373January 29, 2025
ENGINE
The contact owns a 2021 Honda HR-V. The contact stated that there was an abnormal whining sound detected. While driving at approximately 60 MPH, the vehicle stopped independently. No warning lights illuminated. The vehicle was pushed off the road manually. The contact sustained a mental injury due to the failure and developed post-traumatic stress disorder (PTSD), and medical attention was provided. The vehicle was towed to the local dealer, where it was diagnosed that the CVT transmission was the cause of the failure. The vehicle was repaired. The manufacturer was contacted, who provided a goodwill repair. The failure mileage was approximately 124,208.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11639335January 29, 2025
ENGINE, ELECTRICAL SYSTEM
It has been 6 times that we have needed to jump start the car. The time that i start it before it actually needs a jump you notice the screen and ac take a minute or two to turn on after you have already turned on the car. Today it started fine and the second time it needed a jump start. I contacted AAA the first time it happened, they checked the battery at the dealer and everything looked great on the dealers end. They mentioned to record any mishaps. My friend who has a 2023 Honda H-RV Sport has reported that she is experiencing similar problems where her car also needs a jump start. I now carry a portable jumper by how often this issue has been occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639280January 29, 2025
STEERING
Have a recall for a gear box worm wheel, steering problem #24V-744. This goes back to Oct 24. I called 11/25 to the dealer called them again 12/5, said they have no replacement part, they may have it at the end of the year. Today 1/29/25 I called Honda Cust support 888 234-2138 they said they don’t have the parts? Manufact doesn’t have parts? I have been told each time I call , they don’t have the parts? A steering issue is serious, my question is why don’t they have the parts? Why is Honda sending out recall letters telling customers how to get this issue fixed if they can’t fix it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639034January 28, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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