Honda HR-V Complaints

1,878 consumer complaints on file.

#11648357March 14, 2025
AIR BAGS, SERVICE BRAKES, STEERING
The contact owned a 2023 Honda HR-V. The contact stated while driving at approximately 45 MPH and decreasing in speed to exit the highway, a vehicle in front stopped abruptly. The contact depressed the brake pedal with force, however, the brake pedal was soft and traveled to the floorboard. The contact stated she turned the steering wheel in the left direction but was difficult to turn and crashed into a vehicle's driver's side rear bumper and quarter panel. The contact stated that she was able to stop and turn the vehicle off. The contact stated the passenger front side bumper, the grill, and part of the passenger side quarter panel had been crushed by the crash. The air bags did not deploy. A police report was not filed. No injuries were reported. The contact stated that she drove the vehicle off of the highway, but had to stop due to multiple warnings illuminated on the instrument cluster including a "do not drive" warning. The vehicle was towed to a collision center. The insurance provider declared the vehicle a total loss. The manufacturer was not informed of the failure. The failure mileage was approximately 13,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11648290March 14, 2025
SEATS
Driver seat is provided with a manual height adjustment using a lever. The issue is that, once adjusted the height, is not maintained and starts to "sink" until bottomed. With time and years, keeps to be getting worse. No remedy has been provided by the dealer, other than stating that is a "normal issue on Honda's with that manual height adjuster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648144March 13, 2025
STEERING
I contacted the dealer I purchased the car from on [XXX] Chapman Honda in Tucson Arizona, to schedule an appointment to complete the recall repair. I was told there was a shortage of parts available and I would be put on a waiting list and contacted when the part for my car was available and the work could be scheduled. That was over 60 days ago. This recall is 24V-744 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647712March 11, 2025
UNKNOWN OR OTHER
Rear glass exploding a second time after repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647331March 10, 2025
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
The vehicle keeps displaying a dashboard notification indicating "Road departure mitigation system problem. See your dealer. The vehicle was most recently brought back from the dealer and after about 100 miles the car displayed this message again. The dealer continues to maintain there are no codes found and issue is not duplicated. The vehicle on two occasions has tried to depart the lane on the highway with well marked lanes. I have ask numerous times for more information about attempts to duplicate and what codes should be displayed. This message has shown up around 20 times at this point. This is very concerning and poses a serious safety concern. Photos are from two instances. This message only comes up for a few seconds. The computer is failing to record this and I am being told there is noting that can be done since it cannot be duplicated. I have the photos and have experiences attempts by the vehicle to leave the lane. This is a hazard that could lead to injury or path of an vehicle occupants or general public. Please assist before injury or death occurs. There maybe an effort by both Honda and the dealership to conceal this issue as I do not believe that is not being duplicated even if there are no codes. There being no codes registered is in itself a sign that there is a problem with the computer as there is photographic evidence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646785March 6, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda HR-V. The contact stated that while driving at an undisclosed speed, a message was displayed to "Check fuel cap". After refueling the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the repair under NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, and the vehicle had been repaired by the dealer. The manufacturer was not notified of the failure. The failure mileage was 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646824March 6, 2025
VISIBILITY/WIPER
I was driving my [XXX] son to daycare and my back window of the hatch shattered. I was completely shocked and had no idea what happened, so I googled to see if there have been issues with my specific car and found the following: "The rear windows of some 2023 Honda HR-Vs are shattering due to a manufacturing defect with the rear defroster. Honda is replacing the windows through a voluntary product update campaign, but has not issued a safety recall. Honda says the problem is due to a manufacturing defect that allows the sealer used to secure the rear glass on some HR-Vs to come in contact with the defroster’s heating elements. Over time, this weakens the glass as the defroster creates a “hot spot.” But the automaker advises owners to continue using the rear defroster as needed." This is a major issue to mine and my sons risk. My son was in his car seat facing the window as it shattered. There was glass everywhere. I called Honda at Honda Costa Mesa in Costa Mesa, CA and they said that my VIN does not have that recall and that I could come in "to receive a quote for the repair" and that it typically takes 2-3 weeks for the window to come in and they will not provide a rental car. They were extremely unhappy and not sympathetic to the situation. I called my insurance (Geico) and filed a claim for Safelite to make the repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646239March 4, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645589February 28, 2025
POWER TRAIN
The contact owns a 2020 Honda HR-V. The contact stated while driving approximately 75 MPH with the cruise control engaged, there was an abnormal grinding sound coming from the driver’s side front-end of the vehicle. The contact stated that the vehicle was shuddering and occasionally hesitating while driving. The contact stated that the noise and the shuddering were intermittent but were more frequent. There was no warning light illuminated. The contact stated that the vehicle was taken to a dealer twice to be repaired; however, the dealer was unable to duplicate the failure. The contact stated that the noise gradually became louder, with the failure occurring at various speeds. The vehicle was taken back to the dealer where it was diagnosed, and metal fragments were found in the transmission fluid. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was a Warranty Extension for similar vehicles; however, the vehicle was not covered. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645146February 26, 2025
POWER TRAIN
I was driving in the [XXX] at 70 MPH when suddenly, and without warning, the car refused to accelerate. It was in effect switched to "neutral." I managed to guide the car to the very narrow shoulder of the turnpike. It was an incredibly dangerous situation. I was fortunate that there were no cars in the immediate area, otherwise I would have been hit. The car would not move in any gear. I took the car to the Honda dealership and they confirmed the transmission was shot. It will need to be replaced. The vehicle has 56,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644672February 24, 2025
ELECTRICAL SYSTEM
Dashboard where the fuel level is black and when it flickers on it show up as gibberish. Secondly, my infotainment system randomly has been rebooting while driving. When this happens my power steering seems to go out as well. I have others have been having the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644673February 24, 2025
FUEL/PROPULSION SYSTEM
Emission Reduction reduction checks engine light on rear dent in the tire pressure sensor on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644503February 24, 2025
ELECTRICAL SYSTEM
My digital cluster that displays how many miles my vehicle has, how many miles I have until I am out of gas and how much gas I have does not display correctly. From my own research this is due to the solder used during manufacturing being lead free. Because it is lead free it cracks in cold weather and causes a poor connection causing the display to be unreadable. I have read online and thousands of people are having the exact same issue. This is not a normal wear and tear issue and rather a manufacture defect that Honda is aware of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643887February 20, 2025
ELECTRICAL SYSTEM
The odometer/trip/fuel display is dark when I start the car and then it will flicker on and off with gibberish. The dealership is charging more than $2,000 to "possible have it fixed." This issue has been ongoing for some time now, and I’ve noticed that I am not alone in experiencing it. Based on my research, it appears this problem has been present across a variety of Honda vehicle types for over 8 years. Despite this, it seems there has been no resolution provided to customers, which I find concerning. Accurate fuel readings are essential for safe vehicle operation, particularly in situations where a driver needs to monitor fuel levels and plan refueling stops. The absence of this information compromises the driver’s ability to make informed decisions, which could be a safety hazard, especially on long trips or when driving in remote areas. Given the widespread nature of this issue and its potential safety implications, I strongly believe this problem warrants a recall or at least a full-scale fix for all affected vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643476February 18, 2025
POWER TRAIN
I was driving on the highway and suddenly my 2018 Honda HRV had a power failure, with the dash flashing and loss of acceleration. Luckily, I was able to coast off the highway with hazards on. After numerous power cycles, I was able to get the car into limp mode but could not go over 30mph. I took it to the dealer and was diagnosed to be the known Continuously Variable Transmission (CVT) issue. My car is in great condition, with only 97k miles. I was at the dealership only a week before for the fuel injector recall, and this transmission issue was not mentioned. According to Service Bulletin 21-0467, the extended warranty to cover the CVT defect covers 7 years and 150k miles -- unfortunately, my car was is an 7 years and 1 month old according to the "delivery date" in Honda's system. I am still trying to verify this claim. I was denied all warranty and goodwill from Honda and quoted over $10,000 for the repair. I called the corporate contact (America Honda Motor Co.) to no avail. Both the dealer and corporate offices deny any liability for a known defect, after having brought the car to their service center just days before the warranty allegedly ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643534February 18, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Me and my grandkids had a scary experience sitting in my 2023 Honda HRV in parking lot with the vehicle off. The back window exploded around the perimeter. The window started making a crackling sound then completely shattered. I have owned the vehicle for just about a year. I took the car to the dealership in regards to this issue and spoke with a manager who approved repairing the window and having an electrical inspection. He advised the window would be ordered and to check back in a few days for repair and inspection. When I reached back out to the dealership I was advised by a tech that the rear glass had NOT been ordered. The rear glass has now been ordered, however, now I'm being told that the glass is on backorder with 149 orders before me. When I asked tech how long it would take to get repaired he didn't have an answer and told me to check every week. In the mean time I asked if the inspection can be done; I'm still pending getting an appointment for the electrical inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642923February 15, 2025
AIR BAGS, SEAT BELTS, ELECTRICAL SYSTEM
On [XXX] while driving on [XXX] , the driver’s airbag in my 2022 Honda HR-V suddenly deployed without any impact or collision. This created a major safety hazard, obstructing vision and forcing the driver to pull over immediately. The seat belt tensioner also engaged, restricting movement. There were no warning lights, no forward collision warnings, and no external factors that could have caused deployment. A diagnostic inspection at Larry Hopkins Honda (Sunnyvale, CA) confirmed that the vehicle’s Supplemental Restraint System (SRS) recorded NO impact prior to deployment. This exact issue aligns with Honda’s Safety Recall 24-036 (Seat Weight Sensor Defect) for the 2020-2022 HR-V, yet my vehicle's VIN is not included in the recall. Despite multiple attempts to escalate with Honda Corporate and the dealership, Honda has refused to acknowledge this as a defect or cover the repair. This is a critical safety failure that could have caused a serious accident or injury. I request NHTSA to investigate this issue, as other 2022 HR-Vs may also be at risk for random airbag deployment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11642348February 12, 2025
ELECTRICAL SYSTEM
The instrument panel that shows the odometer is blank when the temperature is cold (usually below 60 degrees). It seems to be a very common issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642222February 12, 2025
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer and AutoNation Honda Roseville (888-593-1109) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642026February 11, 2025
UNKNOWN OR OTHER
Transmission fill cap plug keeps blowing out and leaves open hole into transmission for rain, debris and another road debris to enter into transmission. My car has 80k miles and has been happening every 5-10k miles resulting in having to buy new transmission fill cap and have a transmission flush almost as often as needing to change the oil
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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