Honda HR-V Complaints

1,878 consumer complaints on file.

#11661339May 15, 2025
UNKNOWN OR OTHER, LANE DEPARTURE: WARNING, BACK OVER PREVENTION: WARNINGS
Keeps popping up my safety features has problems and says see my dealer but they said nothing is wrong with it and I have a Picture
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660870May 14, 2025
SERVICE BRAKES, ENGINE, POWER TRAIN
I press down on the gas pedal and it seems to not go. I have the transmission light, the parking light and brake lights on the dashboard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659163May 6, 2025
ELECTRICAL SYSTEM
The information display panel on the instrument cluster goes blank or gibberish when it is cooler outside. The car does this when it is cold. After the car warms up it gets better. This looks to be a common problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659299May 6, 2025
ELECTRICAL SYSTEM
The instrument cluster, specifically the odometer, fuel gauge, etc. (Right side) Rarely lights up to show how much fuel is in the tank, oil life, or mileage, potentially leaving you stranded or running out of gas while driving. Dealership has confirmed and said it would be $1,500+ to replace the entire cluster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659377May 6, 2025
UNKNOWN OR OTHER
Water has been leaking into interior part of my hatchback and has moved into the tail lights for years. Honda dealerships have been aware of that problem I have been having. Now water is leaking inside the car causing the seatbelts to be wet and the seats to be wet and damaged and the interior headliner is soaked and dripping inside the car. I currently have the car at the dealership. They could not figure out what was causing this in their initial diagnosis. Now they want to take off the headliner for a ridiculous sum in which I can not afford. I called Honda customer Care as I believe my car has a manufacturer defect from the beginning. There has been recalls on other vins with this exact problem, but they refuse to acknowledge that my car had these issues and should be fixed like the ones that were recalled. I believe my car should be part of that recall and fixed. The dealer has been dealing with my car leakage problems that have gotten significantly worse. Honda customer service refuses to call the dealer to have them do a diagnosis. Honda wants me to pay the outrageous fee the dealer wants to charge me. The dealer wants to charge me $1395.00 just to look at the car. That’s not even to fix it. I am aware of a class action lawsuit that Honda is knowingly selling cars with defective sunroof issues. My car has a sunroof in it. The dealer claims my sunroof is not the problem. I want this looked into please as there are many complaints out there about HRV and roof leaking. Not to mention recalls for leakage in Hondas. Dealer wants me to trade in my car. I feel they are trying to cover up what’s really going on with these cars and roof leakage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659384May 6, 2025
ELECTRICAL SYSTEM
The LCD display which indicates fuel levels and such is made by a bad connection and will short out in all Honda 2021 HRV models that experience cold weather. This was told to me by a mechanic at a Honda Dealership in Colorado Springs. This screen going out would cause you to not know where your gas levels sit causing issues and potential safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659241May 6, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Front Window- The front window malfunctioned and will all of a sudden go up and down several times. I am making a report with the dealership but, this is a huge risk since someone can unknowly get themselves stuck. Doors & Trunk lock- The doors and trunk will lock without being prompted to. I have a child that has been unable to get out of the vehicle. The trunk gets stuck as well and will not open. Even after shutting and restarting the vehicle. This will also be reported to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659092May 5, 2025
UNKNOWN OR OTHER
Complaint to NHTSA – Honda HR-V Transmission Failure and Safety Risk I purchased a used 2018 Honda HR-V, and the day after purchase, I noticed unusual noises coming from the vehicle. I took it to a certified Honda dealer, where they updated the transmission software without my consent or prior notice. After the update, the car suddenly stalled on the highway, creating a serious safety risk. The dealership then informed me that the transmission is failing, and that this is a wider issue among HR-Vs. There is a known extended warranty (7 years/150,000 miles) on the CVT transmission, but my vehicle is only 6 months past the time limit and still under 110,000 miles. Honda Corporate has denied a goodwill claim, despite the safety issue and my history as a loyal Honda customer. I currently own four Honda vehicles, and this situation has raised major concerns about the safety and reliability of the HR-V’s transmission. I’m filing this complaint because I believe this is part of a systemic transmission defect that has not been adequately addressed, and the sudden failure after a dealer-initiated update poses a significant safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658697May 3, 2025
FUEL/PROPULSION SYSTEM
I just want to get my recall done. It’s almost 2 years since the recall was announced and no one is able to do my car. I called Open Road Honda a bunch of times, last year they told me parts are not available. I have been following up since then every few months since honda sent a letter that parts are available. I just get sent to voicemail and no one calls back. I tried to call Honda to report but they just tell me to call local Honda dealerships. Something needs to be done with this before my car breaks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658440May 2, 2025
STEERING
The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated while reversing, the steering wheel seized. The contact stated that upon turning off and restarting the vehicle, the steering wheel operated as needed. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657929April 30, 2025
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
The contact owns a 2019 Honda HR-V. The contact stated that the SRS sensor warning light was illuminated, and the vehicle was taken to a local dealer. The vehicle was diagnosed, and the contact was advised that the SRS sensor was faulty and needed to be replaced. The contact also mentioned that the Lane Departure Warning, Collision Mitigation Braking System, and Rollover Protection System warning lights were illuminated; however, the contact had been advised that the warning lights was most likely been triggered due to the SRS sensor failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,829.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657698April 30, 2025
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
The contact owns a 2025 Honda HR-V. The contact stated while driving at an undisclosed speed, the contact stated that the accelerator pedal and brake pedal were extremely close, and the contact’s foot became stuck between the pedals. The contact stated that the pedals were three inches apart. The contact lost the use of the brake and accelerator pedal. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657557April 29, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving, the car did an automatic hard brake for no reason. Traffic was accelerating after being stopped at a red light. The car in front of me was not braking and was accelerating away from me when suddenly the car hard brakes with no warning beforehand. It braked hard enough to throw me forward and cause traffic behind me to have to hard brake in order to keep from rear-ending me. There was an on ramp coming in near me but again that traffic was not in my lane. I have not complained to the dealership yet so it has not been reviewed and I have no reports since an accident did not happen. There were no warning lamps or messages before the event; although the brake light came on when the hard brake occurred, but not before. This was the first time it has occurred since purchasing the car about a year and a half ago. It was terrifying. It’s an hour later and I’m still shook up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657394April 28, 2025
ELECTRICAL SYSTEM
4/22/2025, my Honda HRV 2017 is parked and locked. The front/rear head lights will come on after the car is locked for 45 second and around 5 seconds after the lights came on it will sound off the alarm. The next day i took it to Honda to do diagnostic and they told me is the Body Control Module(BCM) issue. It will cause $1,350 +tax to replace it. It is pricey but it seems odds an eight years old car barely 45k miles with good taken care that a module so easy to went bad. Also all services(transmission oil, synthetic oil change, brake fluid, etc...) are done at the dealership nothing being done outside. I also found online there are some amount people complain about the same issue and same model year/model. One with the highest quote of $1,800+ to replace the BCM. I don't see any recall on this 2017 Honda HRV related to the BCM. But there is a related to BCM for 2018-2020 Accord, Accord hybrid, & Insight. The year of recall very close and there are some amount people complains about the BCM for Honda HRV 2017. Could have they used the similar BCM for HRV then follow through to the later year that for Honda Accord/Insight and got the recall? Could the HRV model be in the recall as well? It is just vert odd a good taken care car with low miles that the module so easy went out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656713April 25, 2025
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2023 Honda HR-V. The contact stated while driving at various speeds, the vehicle suddenly shut off. The contact stated that the battery was replaced; however, the failure persisted. The vehicle was taken to the local dealer who diagnosed that the alternator and battery were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656517April 24, 2025
ELECTRICAL SYSTEM
I’m writing to express my concern regarding a recurring issue with the instrument cluster on my 2019 Honda HR-V. Specifically, the far-right section of the cluster — which includes the odometer and fuel gauge — frequently flickers or fails to display entirely. This makes it extremely difficult to monitor fuel levels or mileage, and I’m particularly concerned that the odometer may not be accurately recording the vehicle’s true mileage. After researching this issue, I’ve found that this is a well-documented problem among HR-V owners, with many attributing the failure to cracked solder joints on the instrument cluster circuit board. These cracks are believed to result from thermal expansion and contraction, exacerbated by the use of lead-free solder, which is more brittle than traditional alternatives. Given that this issue stems from a design and manufacturing decision — not from any misuse or neglect on my part — I feel strongly that this should be addressed as a manufacturer defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656420April 23, 2025
STRUCTURE:BODY
I am the owner of a 2017 Honda HR-V with paint code NH-788P (White Orchid Pearl). Over time, I began to notice significant paint peeling and flaking, primarily on the roof, hood, and upper panels. This defect progressed despite routine washing and care. Based on my research, this is a well-documented and widespread issue affecting many Honda vehicles with this specific paint code. Honda issued a Technical Service Bulletin (TSB 19-064) acknowledging this defect and offered an extended warranty for paint repair. However, my vehicle is just slightly outside the 7-year window, and Honda has refused to assist. The cause appears to be a defect in the factory paint or application process, resulting in poor adhesion and premature paint failure. This has impacted the appearance and resale value of the vehicle and may also lead to long-term corrosion if the issue continues to spread.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656072April 22, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
Around July 2024 my 2019 HRV began displaying warnings regarding the Honda sensing camera and the features associated with it. After spending my own time and money diagnosing the issue, the dealership explained the Honda sensing camera is malfunctioning. Without any further explanation they expected me to pay almost $2,000 to fix it. Now my car will not pass inspection unless I pay out of pocket to fix the malfunctioning camera despite the lack of reasoning. This feature should be removed from Honda vehicles if it is going to malfunction for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655542April 18, 2025
POWER TRAIN
On or about June of 2024 my vehicle just lost power and was in limp mode. Took it to the dealership. Said there was a recall on a computer program for the cvt transmission that needed updating so the transmission wouldn't break. They did the recall but transmission was already broke. I bought the car July 2023 and was unaware of any issues or recalls and didn't receive nothing in the mail to advise if a recall to prevent the cvt transmission from breaking. I'm still paying on the car and can't drive it because the cvt transmission is broke from a recall that was not fixed and I didn't get anything letting me know to get it fixed. Said the recall would fix a broke transmission under 7 years or 150000 miles. Well the car was 1 year over but I was never aware of a recall and didn't receive any notice of a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655209April 17, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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