Honda CR-V Complaints

16,579 consumer complaints on file.

#11329570June 18, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO LYNNWOOD HONDA (22020 HWY 99, EDMONDS, WA 98026, (425)775-7575) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329650June 18, 2020
FUEL/PROPULSION SYSTEM
EVER SINCE THE CAR WAS NEW, WHEN TURNING A CORNER ON CITY INTERSECTIONS, THE VEHICLE WOULD HESITATE, INTERMITTENTLY. I'VE BEEN AT THE DEALER, AND THEY TELL ME THERE IS NOTHING WRONG. RECENTLY I READ ABOUT A RECALL OF CRV'S FOR A FUEL PUMP PROBLEM. NOT BEING A MECHANIC, THIS SOUNDS LIKE MY PROBLEM. UNFORTUNATELY, HONDA DOES NOT HAVE THIS RECALL ON THEIR WEBSITE. ANY GUIDANCE YOU CAN GIVE WILL BE MOST WELCOME. SINCERELY, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329660June 18, 2020
AIR BAGS, STRUCTURE:BODY, ENGINE
I HIT A LARGE DEER ON THE INTERSTATE HIGHWAY AT A SPEED OF 60 TO 65 MPH. THERE WAS CONSIDERABLE DAMAGE TO THE FRONT OF THE CAR. I HAVE PICTURES. THE AIRBAGS DID NOT DEPLOY. THERE WERE 2 PEOPLE IN THE CAR, NO ONE WAS HURT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11329549June 18, 2020
ELECTRICAL SYSTEM
INSTRUMENT DISPLAY WENT DARK AND FAILED WHILE DRIVING AT NIGHT. CAR STILL RAN AND WAS DRIVABLE, BUT I HAD NO IDEA ABOUT SPEED OR ENGINE STATUS. WHILE TAKING IT TO THE DEALER LATER THAT DAY, THE DISPLAY BECAME VISIBLE BUT ALL THE WARNING LIGHTS CAME ON IN SEQUENCE REPEATEDLY. THE DEALERSHIP CONTACTED HONDA AND AFTER 2 DAYS IN THE SHOP DETERMINED IT WAS DUE TO AN INSTRUMENT DISPLAY CLUSTER FAILURE. I AM STILL AWAITING A FINAL RESOLUTION/REPAIR. NOTE THAT THE LIGHTS DID NOT FAIL DURING THIS EVENT, BUT IT STILL WAS VERY DISCONCERTING FOR NIGHT DRIVING. I WAS DRIVING ON A CITY STREET AT THE TIME OF THE EVENT AT ABOUT 30 MPH IN A STRAIGHT LINE. AC WAS ON BUT NO RADIO OR WIPERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329352June 17, 2020
ELECTRICAL SYSTEM
I HAVE A CONCERN ABOUT ELECTRICAL PROBLEMS IN MY CAR WHEN IN MOTION. WHEN I BROUGHT IT IN FOR SERVICE AT MY HONDA DEALER, I WAS TOLD THAT EVERYTHING WAS OK BUT THE PROBLEM STILL OCCURS. ALSO ON 3/9/2020 THE CAR WAS TOWED TO THE DEALER BECAUSE THE BATTERY(LESS THAN 3 YEARS OLD) WAS DEAD AND WAS REPLACED BECAUSE THE CAR WAS STILL IN WARRANTY. THEN ON 6/13/2020 THE SECOND BATTERY WAS COMPLETELY DEAD WITH ONLY 663 MILES.I THINK THE SITUATION SHOULD BE INVESTIGATED AND REMEDIED DUE TO CONCERN ABOUT SAFETY. I HAVE NEVER EXPERIENCED THIS TYPE OF THING WITH OTHER VEHICLES THAT I HAVE OWNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329385June 17, 2020
STRUCTURE:BODY
EXCESSIVE CORROSION TO THE REAR FRAME AS I LIVE IN MA WITH HIGH SALT USAGE STATE. IN CANADA, TRANSPORT CANADA (EQUIVALENT TO US NHTSA) HAS ALREADY OPENED RECALL BULLETIN 20190250 AS DUE TO THIS EXCESSIVE REAR FRAME CORROSION COULD LEAD TO FRAME STIFFENER PERFORATION AND, IN EXTREME CASES, CAUSE THE REAR-TRAILING ARM TO SEPARATE FROM THE VEHICLE'S FRAME STRUCTURE. A SEPARATED REAR-TRAILING ARM MAY CAUSE THE VEHICLE TO BE DIFFICULT TO CONTROL, INCREASING THE RISK OF A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329388June 17, 2020
ENGINE, POWER TRAIN
INTERSTATE HIGHWAY DRIVING AT HIGHWAY SPEED 70MPH UP AN INCLINE OR HILLY AREA WOULD CAUSE THE 2011 CRV ENGINE TO HESITATE ACCELERATING, CAUSING A HIGH RPM REV BUT NO SPEED INCREASE, I.E. THE ENGINE WOULD STRUGGLE TO KEEP THE SAME SPEED REQUIRING THE DRIVER TO DRIVE AT LOWER SPEEDS LIKE 60MPH TO AVOID THE EXCESSIVE RPM. THIS POTENTIALLY IS A DANGER TO OTHER VEHICLES ON THE HIGHWAY INTERSTATE. HONDA IS ALREADY AWARE OF THIS AND HAS ISSUED A TECHNICAL SERVICE BULLETIN #10-077 FOR DEALERS TO UPDATE THE PCM PGM-FI SOFTWARE TO THE LATEST VERSION. HOWEVER GIVEN 2011 VEHICLES ARE NO LONGER IN WARRANTY, THE OWNER IS OFTEN FORCED TO PAY DEALERS 1 FULL HOUR OF DIAGNOSTICS FEE INSTEAD OF THE 0.3 HOUR FLAT RATE LABOR OUTLINED IN HONDA'S TSB FOR IN-WARRANTY VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329429June 17, 2020
STRUCTURE:BODY
DRIVING THE INTERSTATE I-35W ON SATURDAY JUNE 13, 2020 IN MINNEAPOLIS, MN WE HEARD A LOUD BANG, SOUNDED LIKE A ROCK HIT THE CAR. BEING CLOSE TO HOME WE PULLED INTO THE DRIVEWAY BUT DID NOT SEE ANY VISIBLE DAMAGE ON THE SIDES OF THE CAR NOR UNDERNEATH. TWO DAYS LATER OPENING THE CEILING DOOR TO THE SUNROOF TO FIND OUT THAT THE GLASS HAD A BIG HOLE IN IT. WE WERE NOT NEAR AN OVER PASS. WE WERE IN A CONSTRUCTION ZONE BUT NO WHERE CLOSE TO ANY CONSTRUCTION VEHICLES. NOT SURE THAT CONSTRUCTION WAS OCCURRING AT THE TIME. ALL WE CAN THINK OF IS EITHER A ROCK FELL FROM THE SKY OR THE CLASS IMPLODED UNDER THE HEAT OF THAT DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329094June 16, 2020
ELECTRICAL SYSTEM
WHILE DRIVING ON A CITY BOULEVARD AT ABOUT 35 MPH, THE NAVIGATION SCREEN WENT BLANK. SECONDS LATER, THE FOLLOWING MESSAGE WAS DISPLAYED: "ANTI THEFT SYSTEM. THIS SYSTEM HAS LOST POWER. PUSH AND HOLD THE POWER BUTTON FOR MORE THAN TWO SECONDS TO ENABLE THE SYSTEM." I ASSUMED THAT THE VEHICLE WAS DIRECTING ME TO HOLD THE RADIO POWER BUTTON, SO I DID AND HELD IT FOR TWO SECONDS, BUT IT MADE NO DIFFERENCE. I THEN PULLED OVER WHEN SAFE, TURNED THE VEHICLE OFF, WAITED FOR 1 MINUTE AND THEN TURNED THE VEHICLE BACK ON. THE NAVIGATION SCREEN WAS BACK ON TO NORMAL. THE INCIDENT OCCURRED ON JUNE 10, 2020 AND THIS IS A 2018 MODEL. THE BATTERY THAT INITIALLY CAME WITH THE VEHICLE DIED ON FEBRUARY, 2020 AFTER REQUIRING A JUMP START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328852June 15, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2000 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO PLANET HONDA (2285 US-22, UNION, NJ 07083, 908-964-1600) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER HOWEVER, THE ANSWERING SERVICE REDIRECTED CALLERS TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328858June 15, 2020
ELECTRICAL SYSTEM
MORE THAN A YEAR AGO I CONTACTED YOUR AGENCY ABOUT RECALLS FOR MY HONDA CRV 2009, BUT NEVER GOT ANY RESPONSE. HOWEVER, I AM CONSTANTLY BOMBARDED BY ENTITIES OFFERING EXTENDED WARRANTY. FRONT PASSENGER WINDOW DOES NOT RAISE, IT IS FAULTY. NO RESPONSE FROM JOHN EAGLE HONDA WHERE SAID VEHICLE PURCHASED IN 2014. FURTHER RESEARCH DISCLOSED RECALL ON SUCH VEHICLES BUT UP TO 2006. WINDOW DOES NOT WORK WHETHER STATIONARY OR IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329027June 15, 2020
SERVICE BRAKES
APPROXIMATELY 10-15% OF THE TIME, WHEN TRYING TO DEPRESS THE BRAKE PEDAL BEFORE PRESSING THE 'START' BUTTON ON MY 2020 HONDA CR-V, THE BRAKE PEDAL CANNOT BE DEPRESSED. IT IS FIRMLY LOCKED/JAMMED IN PLACE. IN SOME INSTANCES, I CAN APPLY VERY FIRM PRESSURE ON THE PEDAL, JUST ENOUGH TO GET THE ENGINE TO START, BUT IN OTHER CASES, THE PEDAL CANNOT BE DEPRESSED AT ALL. WHEN THIS OCCURS, PRESSING THE 'START' BUTTON INITIATES THE ELECTRONIC SYSTEMS BUT DOES NOT START THE ENGINE. ONCE ELECTRONIC SYSTEMS ARE ON, THE PEDAL SOMETIMES REMAINS FIRMLY LOCKED, AND OTHER TIMES MAY SLIGHTLY SOFTEN TO THE POINT THAT I CAN PRESS THE START BUTTON AGAIN AND START THE ENGINE. DURING INSTANCES WHEN THE PEDAL REMAINS FIRMLY LOCKED, I MAY HAVE TO PRESS THE 'START' BUTTON SEVERAL TIMES, CYCLING ELECTRONICS ON AND OFF BEFORE THE PEDAL EVENTUALLY SOFTENS ENOUGH TO ALLOW THE ENGINE TO START. THE PEDAL ISSUE SEEMS RANDOM, REGARDLESS OF WARM OR COLD ENGINE, TERRAIN, WEATHER CONDITIONS, USE OF PARKING BRAKE, PRESSING THE PEDAL REPEATEDLY, ETC. BASED ON OTHER SIMILAR ONLINE REVIEWS, THERE IS GROWING CONCERN THAT THE PEDAL CAN LOCK WHILE THE VEHICLE IS IN MOTION, CAUSING A LOSS OF BRAKING CAPABILITY IN AFFECTED VEHICLES INCLUDING CR-V, PILOT, AND RIDGELINE. SPECULATIVE CAUSES MAY BE A BRAKE VACUUM/BOOSTER DEFECT. TWO LOCAL DEALERSHIPS CLAIMED THEY ARE UNFAMILIAR WITH THE PROBLEM AND A TECHNICIAN REVIEWING THE VEHICLE SAID EVERYTHING WAS WORKING FINE, SO THEY APPARENTLY HAVE NOT EXPERIENCED THE JAMMED BRAKE PEDAL IN PERSON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328710June 13, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CAR PERIODICALLY WILL NOT START AUXILIARY WILL COME ON CLICK CLICK SOUND TAKES SEVERAL TRIES BEFORE THE VEHICLE WILL START I BOUGHT THE CAR A YEAR AGO FROM THE DEALERSHIP CAR IS FIVE YEARS OLD I'VE HAD A 2002 OR 2004 HONDA CRV I'VE NEVER HAD THIS DIFFICULTY IS THERE A STARTER OR ELECTRICAL RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328557June 12, 2020
AIR BAGS
TL* THE CONTACT OWNS A 1998 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. STEPHEN WADE HONDA (1630 S HILTON DR, ST. GEORGE, UT 84770, (435) 628-6100) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328600June 12, 2020
ENGINE, POWER TRAIN
VTC ACTUATOR MAKES AN EXTREMELY LOUD NOISE AND VIBRATES WHEN STARTING VEHICLE. THIS IS CAUSING THE TIMING CHAIN TO SLIP AND CHIP\LOOSE TEETH. ALSO CAUSES LOW OR LACK OF OIL PRESSURE WHICH CAUSES THE DAMAGE TO THE TIMING CHAIN. LOSE OF OIL PRESSURE HAS CAUSED CRACKS IN THE OIL GASKET AS WELL. HONDA HAS ADMITTED THAT THE VTC ACTUATOR IS A DEFECTIVE PART. HOWEVER, HONDA WILL NOT ACCEPT RESPONSIBLY FOR REPLACEMENT OR REPAIR OF THE VTC ACTUATOR OR FOR ANY DAMAGE CAUSED DUE TO THE DEFECTIVE PART. THIS PROBLEM IS WIDE SPREAD AND BEGAN WITH MY VEHICLE IN 2016. REPAIRS WERE MADE WHICH ONLY ELIMINATED THE NOISE AND VIBRATION. OIL PRESSURE WAS RESTORED FOR A VERY LIMITED TIME AND THE OIL GASKET BEGAN TO CRACK. WITH EACH OIL CHANGE (COMPLETED AT THE APPROPRIATE RECOMMENDED TIMES) THE OIL WAS NOTICEABLY LOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328305June 11, 2020
UNKNOWN OR OTHER
HIGH PRESSURE A/C LINE LEAK DIAGNOSED ON 10 JUNE 2020. NO PARTS ARE AVAILABLE FOR REPAIR AND A/C SYSTEM IS INOP. NO A/C AND NO LOANER CAR ON HONDACARE EXTENDED WARRANTY. NO COOLING CAPABILITY IN THE SUMMER AND NO DEFOGGING CAPABILITY IN THE RAIN. NO ESTIMATED TIME FOR REPAIR. FAILURE HAPPENED WHILE CAR WAS PARKED WITH NO WARNING OR INDICATION LIGHTS. CAR IS SERVICED BY BILL PAGE HONDA IN FALLS CHURCH VIRGINIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328323June 11, 2020
ENGINE
2017 HONDA CRV LX. I PULLED OIL DIP STICK TO CHECK OIL AND IT SMELLED LIKE STRAIGHT GASOLINE. SO I UNSCREWED OIL CAP SAME THING. NO OIL SMELL JUST GAS. I THEN CONTACTED A LOCAL GARAGE IN MY AREA AND TOLD THEM ABOUT IT. THEY SAID THERE'S DEFINITELY SOMETHING WRONG BECAUSE THERE SHOULD BE NO GAS IN THE OIL. I THEN CONTACTED THE HONDA DEALER IN MY AREA AND THEY SCHEDULED ME AN APPOINTMENT BECAUSE THE MECHANIC I TALKED TO SAID THEIR SHOULDN'T BE GAS IN THE OIL. WHEN I ARRIVED TO MY APPOINTMENT THE MECHANIC I TALKED TO WASN'T WORKING AND THEY GAVE ME ANOTHER HONDA MECHANIC. I EXPLAINED MY CONCERN AND THE FIRST MECHANIC I TALKED TO CONCERNS AND WHAT HE SAID TO ME ON THE PHONE. THEY THEN TOOK THE VEHICLE INTO THE GARAGE TO LOOK AT IT. THE MECHANIC CAME OUT AND SAID HE CHANGED THE OIL FOR US AND ASSURED ME THAT MY VEHICLE SHOULD HAVE THE GAS SMELL IN THE OIL BECAUSE THAT'S THE WAY THE ENGINES WERE DESIGNED. I THEN TOLD HIM THAT I READ A LOT OF COMPLAINTS ABOUT THIS ISSUE TO HONDA AND IT WAS SUPPOSED TO BE LOOKED INTO BY HONDA. HE SAID NEVER IN HIS CAREER HAS HE BIN WRONG ABOUT THIS PROBLEM. I SAID WELL I WANT IT DOCUMENTED IN THE PAPERWORK THAT THE OIL SMELLS LIKE STRAIGHT GAS AND IF SOMETHING WOULD HAPPEN TO THE VEHICLE THAT I WANTED IT FIXED IN FULL BY HONDA BECAUSE OF WHAT HE HAD SAID TO ME. THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS ISSUE TO HONDA. PEOPLE ARE HAVING TO PAY LOTS OF MONEY TO GET THEIR ENGINES FIXED OUT OF POCKET BECAUSE THEY WILL NOT LOOK INTO IT AND FILE A RECALL. OUR VEHICLE WAS UNDER WARRANTY STILL AT THIS TIME WITH ONLY 35000 MILES AND NOTHING WAS DONE TO FIX THE PROBLEM. JUST SWEPT UNDER THE RUG SO WHEN IT KILLS THE ENGINE WE THE BUYERS ARE STUCK PAYING FOR IT. I HOPE SOMEONE ACTUALLY REVIEWS THIS AND TAKES ACTION. HONDA HAS ALREADY SAID THEY'D LOOK INTO IT BECAUSE THEY WERE FULLY AWARE OF THE PROBLEM AND WOULD RESOLVE THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328383June 11, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO COLONIAL HONDA OF DARTMOUTH (225 STATE RD, DARTMOUTH, MA 02747), AND WAS REJECTED TO BE REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328109June 10, 2020
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE A CRV THAT I PURCHASED NEW IN 2011. DURING THE WARRANTY PERIOD AND SEVERAL YEARS AFTER THAT I HAD ALL THE MAINTENANCE WORK DONE AT THE DEALERSHIP. RECENTLY I HAD TWO DOORS THAT I CANNOT OPEN WITH THE REMOTE OR KEY, THE PASSENGER SIDE REAR DOOR AND THE HATCH BACK DOOR. HONDA WANTS TO CHARGE ME OVER $800 TO SOLVE THE PROBLEM. WHAT IF ALL DOORS LOCK UP AND I CANNOT GET INTO MY CAR; WILL I HAVE TO PAY OVER $3000 TO GET INTO MY CAR? EVEN IF HAD EXTENDED INSURANCE WITH 3RD PARTIES, THIS IS NOT COVERED, I CHECKED. ISN'T THIS ON HONDA? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328154June 10, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2001 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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